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Top 10 UX Guidelines

Date post: 12-Aug-2015
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UX Guidelines
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Page 1: Top 10 UX Guidelines

UX Guidelines

Page 2: Top 10 UX Guidelines

UX Guidelines

Jasson A Schrock

Head of User Experience at Onefootball

Melanie Daveid

Senior Product Designer at Onefootball

Top 10

Page 3: Top 10 UX Guidelines

3 © Onefootball GmbH / Top 10 UX Guidelines / 2015

PlanningUX Guidelines

3 © Onefootball GmbH / Top 10 UX Guidelines / 2015

Page 4: Top 10 UX Guidelines

It’s about the user

/ Speed and simplicity are important but are not always the answer.

/ Empathize with the user to understand their needs.

4 © Onefootball GmbH / Top 10 UX Guidelines / 2015

Increase user happiness

1

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5 © Onefootball GmbH / Top 10 UX Guidelines / 2015 https://youtu.be/iueVZJVEmEs?t=6m21s

Perspective is Everything

“…six million pounds was spent to reduce the journey time between Paris London by about 40 minutes.

With 0.01% of that money you could put wifi on the trains which wouldn't reduce the duration of the journey but would have improved its enjoyment.”

– Rory Sutherland, TEDx Athens

600 M Construction work

WIFIVS

Page 6: Top 10 UX Guidelines

Toothbrush Test

"Is this something you will use once or twice a day, and does it make your life better?”

— Larry Page, CEO of Google

6 © Onefootball GmbH / Top 10 UX Guidelines / 2015

/ Timing and context are critical.

/ Ask, “What are the user’s needs?”

When and Why? Solve a users need and make it a habit

2

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7 © Onefootball GmbH / Top 10 UX Guidelines / 2015-06-20

Toothbrush Test "Is this something you will use once or twice a day, and does it make your life better?” — Larry Page, CEO of Google

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8 © Onefootball GmbH / Top 10 UX Guidelines / 2015

MVP = Minimum Viable Product

/ To gain traction the MVP needs to be more than just what’s feasible.

What is the MVP? Make it valuable not feasible

3

NOOOOOOO!!!

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9 © Onefootball GmbH / Top 10 UX Guidelines / 2015

/ To gain traction the MVP needs to be more than just what’s feasible.

What is the MVP? Make it valuable not feasible

3

YES! That’s perfect.

MVP = Minimum Viable Product

Page 10: Top 10 UX Guidelines

10 © Onefootball GmbH / Top 10 UX Guidelines / 2015

What is the MVP?Make it valuable not just feasible

3

VS

NOOOOOOO!!! YES! That’s perfect.

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11 © Onefootball GmbH / Top 10 UX Guidelines / 2015

/ Collecting ideas for the future shouldn’t derail the process.

/ Prioritize items to move forward.

P0 – Mandatory P1 – Important P2 – Needed P3 – Nice to have

Make priorities Plan for the next steps but focus on the MVP

5

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12 © Onefootball GmbH / Top 10 UX Guidelines / 2015

Complexity Balloon

Implicit over explicit personalization

6 Tailor to the User

/ Keep the complexity on our end, not the users.

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Tailor to the user

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6

Total Complexity

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Tailor to the user

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Hard to Use Easy to Use

6

VS

Exposed to the User

Handled by the Product

Interface Handled by the Product

Interface Exposed to the User

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15 © Onefootball GmbH / Top 10 UX Guidelines / 2015-06-20

Option = Decision

" Every time you give a user an option, you are asking them to make a decision.

When a user doesn’t care or understand the option this ultimately leads to frustration. “

— Tom McFarlin, Developer

https://tommcfarlin.com/wordpress-philosophy-decisions-not-options/15 © Onefootball GmbH / Top 10 UX Guidelines / 2015

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DesigningUX Guidelines

16 © Onefootball GmbH / Top 10 UX Guidelines / 2015

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The Monomyth aka The Hero’s Journey

Tell a story

6 It’s not a feature list

/ We’re all hardwired for stories… create a story not a list of the feature functions.

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18 © Onefootball GmbH / Top 10 UX Guidelines / 2015

Have a clear visual hierarchy

7 Visually guide users

/ When everything is important, nothing is important.

/ Does it pass the squint test?

Squint Test

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19 © Onefootball GmbH / Top 10 UX Guidelines / 2015

Squint Test

Have a clear visual hierarchy

7 Visually guide users

/ When everything is important, nothing is important.

/ Does it pass the squint test?

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20 © Onefootball GmbH / Top 10 UX Guidelines / 2015

/ React to the user’s actions through visual, audible, or haptic feedback.

Is this working?Provide feedback for every interaction

8

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21 © Onefootball GmbH / Top 10 UX Guidelines / 2015

“Because you watched House of Cards”

Encourage interaction with context.

9 Explain why

/ Tangental content needs a reference point.

/ Use community details to improve gamification and encourage exploration (eg. view count, ratings, shared by, etc).

/ However beware of too many repeated elements.

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Do you know the answer?

Be consistent

10 Don’t reinvent the wheel

/ Use common design frameworks so the user knows what’s happening next.

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Overview

23 © Onefootball GmbH / Top 10 UX Guidelines / 2015

Planning

1. Increase user happiness

2. Solve a user need and make it a habit

3. Make it valuable not just feasible

4. Plan for the next steps but focus on the MVP

5. Implicit over explicit personalization

6. Tell a story

Designing

7. Have a clear visual hierarchy

8. Provide feedback for every interaction

9. Encourage interaction with context

10. Be consistent

Top 10 – UX Guidelines

Page 24: Top 10 UX Guidelines

Thanks!Melanie Daveid

Senior Product Designer at Onefootball

[email protected]

melaniedaveid.com

Jasson A Schrock

Head of User Experience at Onefootball

[email protected]

about.me/Jasson

@jasson

@melaniedaveid

24 © Onefootball GmbH / Top 10 UX Guidelines / 2015


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