+ All Categories
Home > Documents > Touch Spring 2013

Touch Spring 2013

Date post: 27-Mar-2016
Category:
Upload: phil-wild
View: 218 times
Download: 3 times
Share this document with a friend
Description:
The Spring 2013 edition of the J2 Retail Systems Australia newsletter.
Popular Tags:
12
J2 RETAIL SYSTEMS NEWSLETTER UPS what happens when the lights go out Sango the new cool in POS IT NEWS BUSINESS J2RETAILSYSTEMS.COM.AU ^ A J2 FUTURE FOR AWPL
Transcript
Page 1: Touch Spring 2013

T UCHj2 RETAIL sysTEms nEwsLETTER

UPSwhat happens when the lights go out

Sangothe new cool in POS

IT nEws BUsInEss

j2RETAILsysTEms.com.AU ^

A J2 future for AWPL

Page 2: Touch Spring 2013

Economies go up and down. Sales go up and down. And

businesses get bought and sold.

Our current environment sees the economy going down, our sales

on a continual path of growth and….. J2 have a new owner.

As previously announced, French based POS hardware

organisation, The Aures Group, has purchased J2 Retail Systems.

The new owners have visited Australia and are immensely

impressed with the business and have given us the green light to

continue to do what we do.

For our customers this means that it is business as usual here

in Australia. The up side is that now we have access to the

Aures hardware with the first being the Sango as featured in this

newsletter. If you have seen some of the Aures hardware you

will quickly see that they pride themselves on the aesthetics of

their hardware. You wouldn’t expect anything less from a French

organisation really. I must say that I have been impressed with

the Aures products for both their innovative design as well as the

performance to match.

The J2 business in Australia has continued to remain strong, so

strong that we have had to expand our warehouse capabilities to

keep up with demand. Our growth is testament to the quality of

our product and commitment our staff have to our customers.

I hope that you enjoy another of our newsletters and wish you all

the best in the coming months.

PhIllIP WIld

Managing director, J2 Retail Systems

In a world that appears to be constantly changing, there are many things that never really change.

IntrOductIOn

Page 3: Touch Spring 2013

j2retailsystems.com.au sPriNG 2013

newS & InfOrmatIOn

With the continual growth that we

have experienced at J2, it was

inevitable that we would outgrow

our warehouse space. So when

the opportunity arose to rent our

neighbouring warehouse we jumped

at the chance.

Our existing warehouse and office

remains with it becoming the

despatch warehouse whilst the new

warehouse is dedicated to incoming

To cater for the growing demand

in the New Zealand market, J2

Retail Systems has appointed well

established POS hardware distributor,

POS POS, as our New Zealand

distributor.

Since the appointment, POS POS

have worked hard to grow sales in the

NZ market and have performed as an

excellent representative of our brand.

After ten years of operation, J2

Retail Systems has been sold to

French retail technology company

the AURES Group.

After a visit from the managing

director of the AURES Group to

stock and storage.

Sandwiched in between both

warehouses is our staging area

which provides ease of access to

both warehouses and great process

flow.

You will still find us at the same

address so if you are in the area

drop in and we’ll be glad to show

you around.

They have great reach into the POS

market thanks to their excellent

portfolio of products and well

established local sales and support

staff.

If you are located in New Zealand and

interested in J2 products please give

the team at POS POS NZ a call on

0800 854 358.

Australia it became very clear that

they were impressed with the

Australian business and gave their

blessing to continue with our work

unchanged.

From a customer perspective there

J2 expands office

pos pos taking J2 further in nZ

aures groupis no changes albeit gaining access

to some great new products from

the AURES stable.

Page 4: Touch Spring 2013

PrOduct ShOwcaSe

Sometimes we don’t need all the

bells and whistles in our POS

hardware. Most of the time we need

a solution that can simply manage

the day to day tasks effectively. That

is where the new J2 480l series

POS PC and J2 680l integrated

touch terminal come in.

Sharing the majority of features with

their bigger brothers the J2 480 and

J2 680 respectively, these latest

POS hardware offerings do away

with many premium components

to provide a more cost effective

solution.

So what has been taken away?

The processor specifications are

slightly reduced yet still feature

quad core CPU’s that are more

than adequate to drive most POS

applications.

hard drive specifications are SATA

2 rather than the latest SATA 3

specifications meaning hard drive

write speeds are a fraction slower.

RAId capabilities have been left out

as well as a Parallel and PS2 port

on the 680l but are included on the

480l.

So what do you get?

The J2 480l and J2 680l share

the same motherboard and

specifications so developing a

standardised operating environment

across your store no matter the POS

hardware style is possible.

The J2 680l comes with a 15 inch

TFT True Flat Resistive or Multi Touch

Projective Capacitive lEd backlit

touch screen. Powered USB ports

are included with 2x 12v and 1x 24v.

Cash drawer ports and 4 powered

serial ports.

So when budgets are tight you now

have a more affordable J2 device

that gives you the performance

and reliability retailers have come to

expect from J2.

For further information contact J2

Retail Systems.

The Little BrothersThe J2 480L and J2 680LSometimes we don’t need all the bells and whistles in our POS hardware. Most of the time we need a solution that can simply manage the day to day tasks ef-fectively. That is where the new J2 480L series POS PC and J2 680L integrated touch terminal come in.

j2 680l

j2 480l

Page 5: Touch Spring 2013

j2retailsystems.com.au sPriNG 2013

Style is often a subjective thing but

when it comes to cool factor it is a

more cut and dry decision.

The all new Sango terminal from

the Aures group and available

from J2, is definitely well planted

in the cool camp when it comes to

integrated touch terminals.

The POS world rarely sees

dramatic design changes but

who ever said that the grey box

is mandatory in POS? One look

at the Sango terminal and you

quickly see there is no “grey”

about it.

designed from the ground up for

style yet performance, the Sango

is built around a cast aluminium

exo-skeleton which allows for the

offset monitor design. Not only

does this design look visually

appealing but allows for the void

under the monitor to be used for

housing other peripherals such

as receipt printers, creating a

compact foot print.

The 15 inch, lEd backlit,

adjustable monitor is touch

enabled with a choice of ElO or

PCT technology.

The CPU comes in either an Ivy

Bridge i3 or Intel Cedar View

d2550 processor which will

provide the grunt to power most

POS solutions. Up to 8GB of

RAM is available with a single 2.5”

SATA hdd or SSd to handle data

storage.

The usual array of USB and Serial

ports are offered allowing for the

connection of multiple peripherals.

Another great design feature is

the ability to choose from up to

seven interchangeable colours.

The monitor surround and high

gloss polycarbonate CPU cover

are both removable allowing for

simple colour changes to suit your

store fitout.

When style matters in your store

then the Sango is the ultimate

choice of integrated touch

terminals.

For further information contact J2

Retail Systems.

The SangoThe New Cool In POS

Page 6: Touch Spring 2013

If you have had the need to travel lately you would have witnessed the bustling hub that our local airports have become.

Retailing in airports is booming thanks to the growth in traveller numbers. This unique retailing environment poses a number of challenges yet provides a necessary service to those in transit.

It is more than likely that your visit to your local airport has taken you past or into an AWPl Retail Solutions business.

AWPl Retail Solutions is a leading retail group that specialises in operating retail outlets in airports across Australia and New Zealand. Their stores encompass fifteen different brands with products ranging from wine purveyors, newsagents and books to specialist products such as Australian made fashion and gift wares.

With 60 outlets across Australia and New Zealand, AWPl is well positioned as the leading retail solutions provider for the travel sector across the region.

With a broad range of outlets all operating in challenging environments, AWPl has invested heavily in ensuring that their retail outlets provide lasting impressions. Not only must they provide attractive retail spaces in accordance with their landlord’s expectations but meet the challenges of retailing in a difficult environment.

feature

Up Up and away for AWPL.

Page 7: Touch Spring 2013

j2retailsystems.com.au sPriNG 2013

Page 8: Touch Spring 2013

provide the right solution their search began to find a suitable supplier.

In seeking a new POS hardware solution a number of criteria was established. The new POS hardware had to be reliable and robust to handle long operating hours. With limited counter space, the solution had to be compact yet offer neat and tidy cable management. An all-in-one integrated touch terminal was preferred to a POS PC and monitor solution. The solution had to be easily and rapidly deployed and when it came to performance it had to offer high speed processing capabilities.

After an extensive search, AWPl chose the J2 680 integrated touch terminal.

The J2 680 is the powerhouse in the J2 range of integrated touch terminals. Though capable of running up to quad core processors, AWPl chose a dual core processor as it would provide more than enough power to operate their chosen POS solution from Retail directions.

Some of these challenges include limited stock storage space, small retail areas, the need to process sales quickly as customers are often in transit and in a rush and providing retail spaces that are both attractive and effective.

An area of critical attention has been AWPl’s point of sale solutions. Not only must they be able to process sales efficiently but offer reliable operation day in day out for long operating hours.

After 15 years of operation, AWPl had begun to experience problems with their existing POS hardware. The PC and monitor based systems started to experience slow performance, freezing computers and unacceptable break points between POS PC and monitor units. Maintenance costs had increased and the only solution was to invest in replacing the existing POS hardware with something that would put AWPl back on track.

AWPl chose to begin discussions with their existing supplier but once it was established they could not

Page 9: Touch Spring 2013

j2retailsystems.com.au sPriNG 2013

A Projective Capacitive Touch (PCT) touchscreen was chosen for its robustness and reliability.

AWPl took the opportunity to upgrade their receipt printer fleet at the same time as their computers, choosing the J2 201 thermal receipt printer.

Not only does the J2 680 terminal provide a stable base for sales processing but the ability to add a customer display to the back of the terminal which was attractive to AWPl. Customer displays in airport locations have been seen to be a great promotional tool and the simple and compact mounting on the back of the J2 680 provides a great marketing solution.

With only a small IT team, AWPl looked to J2 to help with the rollout of their new POS hardware. J2 helped streamline the rollout by pre-imaging AWPl’s software and assisting in streamlining shipping of products both to central locations and directly onsite.

AWPl has been able to efficiently deploy new hardware across their network of stores but also in choosing J2

“not only does the J2 680 terminal provide a stable base for sales processing but the ability to add a customer display to the back of the terminal which was attractive to awpL.”

they were keen to have support throughout the life of the hardware. AWPl opted to partner with J2 to provide a 3 year Monday to Friday onsite repair service. With sites located in remote areas such as Alice Springs and international locations in New Zealand, having the onsite repair service has meant that any issues can be addressed professionally and promptly onsite without the need for AWPl IT staff to be deployed.

The future is bright for AWPl with over 50 terminals already deployed without any issues experienced since installation.

Next time you are at your local airport in Australia or New Zealand, a visit to any AWPl retailer is a must to not only take a peek at the J2 solutions but the great range of products they offer.

Page 10: Touch Spring 2013

What happens When the lights go out?

educatIOn

Without doubt, one of the greatest

point of sale fears for most hospitality

and retail outlets is the drama

associated with a power outage.

When the lights go out, the panic

sets in as the ability to process sales

and access data is lost as systems

are deprived of their life giving

electricity.

Staff become unsettled as their

processes are broken. Manual

processes are quickly structured

to try and get by. All the while the

customer is embroiled in the mess

feeling sorry for the business but

really just wanting to pay and move

on their way.

If you are lucky that the sudden

disruption in power and resultant

immediate shutdown of your

computers has not corrupted

your POS database then you also

Long run-time UPS transforming POS

Page 11: Touch Spring 2013

hope that no further damage has

occurred as a result of the immediate

shutdown.

It is in these instances that an

Uninterruptable Power Supply (UPS)

can save your day and hip pocket.

UPS’s have been around for many

years and simply put they provide a

backup power source in the event

of power failure, allowing the safe

shutting down of computer systems.

When the electricity is sapped from

your computer, the UPS kicks in,

providing power via a small battery.

Long run times under battery power

have typically been unachievable

with most UPS’s allowing for the safe

shutdown of computers and nothing

more.

UPS’s are changing though and now

J2 can offer UPS’s devices that allow

for extended run times into hours

rather than minutes.

Advances in battery technology have

been critical in the achievement of

long UPS runtimes but J2 has also

worked hard to develop efficient

computers that can run on the ole

sniff of an oily rag.

In some environments and UPS

configurations runtimes from between

1.5 to 5 hours can be achieved with

a J2 UPS.

If you’ve ever monitored your stores

power supply you will probably notice

a fluctuation in the voltage. It is not

uncommon to experience voltages

as low as 210v and up to 260v.

These fluctuations can be detrimental

to the operation of your computers

and peripherals. A UPS can assist

in smoothing out line fluctuations to

provide a stable voltage supply to

j2retailsystems.com.au sPriNG 2013

your computers ensuring they can

run with design tolerances.

A J2 UPS can be mounted in the

base of all J2 integrated touch

terminals except for a few smaller

units where space is limited. For

these models the UPS can be

mounted externally.

As an added advantage, all

peripherals powered by a J2 terminal

can also be powered by the UPS

when the mains power fails.

So a UPS can keep your POS

systems working when the light goes

out and avert an otherwise unwanted

situation and hopefully a loss in sales.

Sounds good to me.

For further information on UPS’s

contact J2 Retail Systems.

Page 12: Touch Spring 2013

Phone: (02) 9584 5222 Email: [email protected]

j2rEtailsystEms.com.au

Every care has been taken in compiling the contacts of this newsletter, but we assume no responsibility for the effects arising therefrom. J2 Retail Systems do not accept any responsibility arising in any way (including negligence) for errors in, or omissions from,

the information provided in TOUCh newsletter. All information was correct at the time of print.


Recommended