fcmtravel.com COVID-19 has really highlighted the importance of travel risk management and moved traveller health and safety to the forefront of all travel programmes. FCM’s recent State of the Market survey indicated that safety and security of employees is now the number one priority for businesses. Our proprietary technology Secure, supports your Duty of Care obligations to your employees and provides your travellers with confidence that there is a constant focus on their safety and well-being. Secure is powered by WorldAware, a premium risk management provider powered by global expert intelligence. Secure is not meant to replace ISOS or WorldAware’s services; it’s meant to aid customers in fulfilling their duty of care to their employees, simply & effectively. Secure is a comprehensive dashboard- based solution that delivers travel security alerts, country risk ratings, risk reporting and location sharing. It is designed to help Travel Managers be proactive and assess their risk footprint, to understand how they should be modifying/enhancing their travel policy and then in that small chance they may need to respond to a critical incident, to give them the tools to know where their travellers are, so that can act on this intelligence. Secure is so flexible not only because we own the tool and have the advantage of shaping and moulding the technology according to changing customer needs, but Secure can be applied in so many different ways. It can help customers pro- actively assess risks and relocate their travellers. It can help individual travellers react quickly to an incident nearby. And then lastly – it can help customers take simple steps and make pragmatic changes to their Travel Policy. TRAVEL RISK MANAGEMENT Travel Alerts Travel Alerts are a critical part of Secure and monitored 24/7 by 150 WorldAware intelligence analysts in 3 different locations around the world. Over 1,000 alerts are raised every month ranging from minor to critical alerts and loaded every hour into our Secure platform. These travel alerts comprise 46 categories and are broken down by severity and region with a full summary, analysis and geo-threat co-ordinates available for each alert. At FCM NZ, these travel alerts can be accessed by Travel Managers via desktop through the Travel Alert Portal and the Secure Dashboard and by Travellers in location via Sam:], our AI powered mobile app. Since COVID-19, we have seen the risk landscape change and evolve with a heavier weighting on critical versus warning alerts as border restrictions and other COVID-19 related info becomes prominent. To Help Customers: Prepare Monitor Respond To critical incidents. Travel Alert Portal Sam :] Secure Dashboard FCM SECURE What is the purpose of Secure?
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fcmtravel.com
COVID-19 has really highlighted the importance of travel risk management and moved traveller health and safety to the forefront of all travel programmes. FCM’s recent State of the Market survey indicated that safety and security of employees is now the number one priority for businesses. Our proprietary technology Secure, supports your Duty of Care obligations to your employees and provides your travellers with confidence that there is a constant focus on their safety and well-being.
Secure is powered by WorldAware, a premium risk management provider powered by global expert intelligence. Secure is not meant to replace ISOS or WorldAware’s services; it’s meant to aid customers in fulfilling their duty of care to their employees, simply & effectively.
Secure is a comprehensive dashboard-based solution that delivers travel security alerts, country risk ratings,
risk reporting and location sharing. It is designed to help Travel Managers be proactive and assess their risk footprint, to understand how they should be modifying/enhancing their travel policy and then in that small chance they may need to respond to a critical incident, to give them the tools to know where their travellers are, so that can act on this intelligence.
Secure is so flexible not only because we own the tool and have the advantage of shaping and moulding the technology according to changing customer needs, but Secure can be applied in so many different ways. It can help customers pro-actively assess risks and relocate their travellers. It can help individual travellers react quickly to an incident nearby. And then lastly – it can help customers take simple steps and make pragmatic changes to their Travel Policy.
TRAVEL RISK MANAGEMENT
Travel AlertsTravel Alerts are a critical part of Secure and monitored 24/7 by 150 WorldAware intelligence analysts in 3 different locations around the world. Over 1,000 alerts are raised every month ranging from minor to critical alerts and loaded every hour into our Secure platform. These travel alerts comprise 46 categories and are broken down by severity and region with a full summary, analysis and geo-threat co-ordinates available for each alert. At FCM NZ, these travel alerts can be accessed by Travel Managers via desktop through the Travel Alert Portal and the Secure Dashboard and by Travellers in location via Sam:], our AI powered mobile app. Since COVID-19, we have seen the risk landscape change and evolve with a heavier weighting on critical versus warning alerts as border restrictions and other COVID-19 related info becomes prominent.
The Travel Alert PortalThe Travel Alert Portal can be accessed by Travel Managers via FCM Hub and is essentially a database of all WorldAware’s travel alerts, dating back 3 years with the most recent listed at the top. Travel Alerts can be customised by Country and Category to help the Travel Manager stay up-to-date with the latest incidents worldwide.
The Secure DashboardThe Secure Dashboard is a travel tracker solution, designed to help customers proactively assess their most frequented destinations and react by locating their travellers during a critical incident.
Clients in Secure will be greeted with 9 unique dashboard tabs comprising of country health and security assessment ratings, detailed traveller risk reports,
future trip planning analytics, and Sam:] location sharing. Traveller reports can be extracted from the Dashboard at any time 24/7, or an automated daily report can be configured with your Account Manager. And in response to the crisis, for our global customers we have created a COVID-19 dashboard, which includes case numbers, country recovery rates and information on travel restrictions.
Travel Alert Portal for HUB/YourCT• Giving customers access to
WorldAware’s rich Alert Content. • Customize alerts by Country and
Category on the fly! • Navigate seamlessly from the Alert
Portal to the Secure Dashboard.
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HUB and YourCT
How can my clients upgrade?
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How do travellers get this Secure intelligence?FCM created Sam:] with WorldAware Intelligence. The goal is to make sure that when travellers book, they immediately know what’s going on in their destination and while on their trip, they are kept up-to-date with additional intelligence. Travellers receive travel alerts will include the actual geo-coordinates of the threat, based on their GPS location
and the itinerary reservation. Travellers can also share their location from the Sam:] app, which feeds directly through to the Secure Dashboard notifying the business that they are safe. Emergency contact numbers are also included in the Sam:] app, including local numbers for fire, police or ambulance as well as the organisation’s emergency contact or third party number. From the Sam:] app you can also call your Travel Expert directly.
What if my business works with other third party intelligence partners?At FCM we work very closely with WorldAware, International ISOS and other third parties. We ensure that our technology is flexible enough to be able
to integrate these partners if required by the customer. For instance, customers who have partnered with ISOS can gain direct access to their Intelligence Portal from HUB’s main screen. For travellers, our Sam:] Travel Alerts are now available with a direct contact feature for one of ISOS’s travel assistance centres.
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Sam with WorldAware Intelligence• Critical Alerts now include Emergency phone numbers
(Fire, Police, Ambulance). • Contact WorldAware/Contact International SOS
enhancement released in Q1 2020. • Travel Alerts for Arrangers can be enabled with
“communicate with your traveler” functionality!• Warning Alerts and Home Location disable toggles now
available in the Options Tab. How has Sam :] changed?
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How has Sam :] changed?
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Contact us for a FREE Secure demo and get your duty of care back to business.
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