Trigyn ECM - SharePoint Collateral - June 2012

Trigyns SharePoint 2010 Solution Case Studies

1 Presentation Contents

Trigyns SharePoint 2010 CapabilitiesSolution Case Studies (for Discussion)Knowledge Management & CollaborationWeb Content ManagementBusiness Process Management, Lotus Notes Integration with SharePoint 2010 (Harmon.IE) Digitization (Scan, Capture, Store & Retrieve) + WorkflowsTrigyn Differentiator

2 Trigyn ConfidentialThis presentation is shared with the understanding that the contents will not be divulged to any third party nor published, without the prior written consent of Trigyn.225 Years Proven track record in providing innovative IT Solutions & Services 1000+ Employees committed to achieving vision and value creationCompliance to Quality standards - CMMI L3 & ISO 9001-2008 Services delivered in over 16 countries (includes UN Missions & Field Offices)Esteemed clientele of Fortune 500 Companies, Public Sector (US State Governments) and World Governmental Organizations (UN and its agencies)Strong workforce of IT Professionals with expertise in Technologies, Domains, Quality Processes and Project Management.

Mission Statement :

To ensure Customer Satisfaction by adding value and be recognized for the superior overall experience offered to our customers Trigyn at a glance3 Trigyn Confidential3Certification, Accreditation & Partnership

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4Trigyns SharePoint 2010 CapabilitiesSolution Offering

Portals & Collaboration (Intranet, Extranet, Public Website)Knowledge ManagementDocument & Records ManagementWeb Content ManagementBusiness Process Management & Workflow applicationsMigration, Integration with SAP ERP, Lotus NotesCustom Development & Central AdministrationSolution Approach

Project Planning, Execution MethodologyPractice Accelerators & Architecture AssessmentBusiness AnalysisLogical ArchitectureDevelopment, Staging Environment SetupPrototyping, POCsIterative Development, Testing & Quality Assurance

Consulting Services

Enterprise Portfolio AssessmentECM Strategy & RoadmapSolution ArchitectureInformation ArchitectureECM Quick WinsDocument Management & Best PracticesInformation SecurityTraining

Staff Augmentation Onsite resourcesDedicated off-shore development teamsContract to Hire Specialized ConsultingQuality Assurance

Processes & GuidelinesFunctional Testing Unit, System & Integration Testing Website Optimization & Performance testing Trigyn Confidential55Trigyn Microsoft PartnershipHighlightsGold Competency Partner since 2007Featured in Microsoft Partner Guide Public Sector 2012Competencies Gold Digital Marketing (SharePoint 2010), Portals & Collaboration, Content Management, Search, Software Development, Web Development, Business IntelligenceMicrosoft CertificationsTotal Count - 40 (MCAD, MCSD, MCTS, MCPD, MCSA, MCSE, MCITP)SharePoint 2010 15 (MCPS,MCNPS,MCTS,SA)Customer Satisfaction (CSAT) Official Results Overall Very SatisfiedMicrosoft Partner Benefits Technical Advisory, MCS, Practice & Solution AcceleratorsLicensing BenefitsOnline Trainings

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6Case Studies for DiscussionSharePoint 2010 as Knowledge Management & Collaboration PlatformSharePoint 2010 ECM & Web Content Management SharePoint 2010 BPM Solution, Integration with Agile Point, Lotus Notes (using Harmon.IE)SharePoint as Digitization Solution (EDMS & Records Management)Additional Projects (Communities of Practice, Operations Report Repository, CCR etc.)POCs Integration with SAP, DocumentumPilots Business Intelligence Dashboards using SSRS, Excel Services7 Trigyn Confidential7Case Studies Portals & Collaboration8 Trigyn Confidential8Knowledge Management & CollaborationClient Concerns & Business Challenges Minimal awareness around Knowledge Management & its implementation amongst stakeholdersMerger of entities & stakeholder expectations & preferences (open source, ECM, collaboration choices etc.)Lack of ICT resources and focal points from DivisionsTraditional approach towards document management

Solution ApproachDemo and presentations on capabilities of SharePoint 2010 as ECM platformPrototypes on Collaboration, Document ManagementBusiness Analysis & Collaboration with StakeholdersPortal & Information Architecture

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UN Women Intranet

Accessed by over 4000 Staff at HQ, Regional and Country OfficesOrganized around Themes, Regions and Corporate StructureIntranet, Extranet & Collaboration WorkspacesMySites & OrganogramDocument Management Filtered Views, Centralized Program Library, Metadata and Content TypesWeb 2.0 DesignWorkflow & Forms10Knowledge Management & CollaborationBest Practices Practice Accelerators from MicrosoftJoint reviews with Microsoft ConsultingGovernance & GuidelinesTaxonomy & implementation - effective document management, enterprise searchTemplate based approach, Site Content Types, Code Reusability, Configuration Management, Deployment & Release schedules

Status as of todayIn production, used by staff across 40 countriesKnowledge Management & Collaboration through the Intranet / Extranet PlatformEnhancements PAC Workflows, Asset Management etc.Onsite Coordinator and offshore team of 8 resources led by PM.

11 Trigyn Confidential11Web Content ManagementClient Concerns & Business Challenges Lack of strategy & approach to deliver on mandate to enhance the website, improve outreach and communicationCustom CMS without any technical supportLack of best practices - enterprise content and document managementLack of resources & expertise

Solution ApproachJoint ECM Strategy & RoadmapPresentation & Buy-in from 5 Divisions ALDC, GDS, DITC, DIAE, DTLBusiness Analysis, Information Architecture (WCM Products / Content Types, Taxonomy & Metadata)Content Migration & Custom Development

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13UNCTAD Website & ECM

Over 100K visits in fortnight of launchMigration of 15K documents with all metadata associationClaims based authentication (AD and Custom) for Staff, Web Unit, Journalists & Delegates.Content Management for over 12 Products/ Content Types.Document ManagementWeb 2.0 DesignEnterprise SearchMeetings & Sessional Documents Workflow 14

UNCTAD XIII Conference21 26 April 2012, Doha

Online Registration by over 3500 from almost all member coutries (included Delegates, Parliamentarians, Civil Society, Academia)Document Management & Publishing for all conference sessions.Dynamic Conference Agenda/ ProgrammeNews Feeds, Integration with www.unctad.org for Media Center, Common Content.Web Content ManagementExecution MethodologyEstablish Governance and ProcessesProject Planning, Collaborative Project ManagementPrototypingMonitoring Schedule, Testing, Configuration Management, Deployment & Release schedules

HighlightsReplaced the old with the new www.unctad.orgEstablished ECM platform for collaboration, knowledge management, tailored solutions.Enhanced brandingPublic access and secured workspaces for Journalists, DelegatesOn-going maintenance, issue resolution & change requestsBusiness analysis for BPM & workflow applications, collaboration

15 Trigyn Confidential15Business Process Management & IntegrationClient Concerns & Business Challenges No visibility on numerous fund requests (500) and lack of effective tracking & monitoringStakeholder buy-in for BPM / workflow application. Business case for Agile Point over traditional custom developmentLack of expertise on SharePoint 2010 in clients ICT teamOffshore development

Solution ApproachResearch & development on BPM solutionsMultiple prototypes on integration & workflow scenariosBusiness AnalysisSetup up development & staging environments with Agile Point installation, configurationUAT, Lessons Learnt for each milestone phases

16 Trigyn Confidential16Business Process Management & IntegrationExecution MethodologyProof of Concept for Agile Point Workflows, Harmon.IE (SharePoint integration with Lotus Notes)Offshore development, maintenance & supportConference calls, WebEx presentationsAgile Iterations for 8 phases (each 3 months duration)Issue Tracking & Resolution, Configuration Management, Deployment & Release schedules

HighlightsImproved tracking of CERF projects throughout their lifecycleFinancial Reporting on the allocation of CERF funds.Performance & timeliness reports (Key Performance Indicators - KPIs) on the various workflow milestonesTemplate-based generation of key CERF information outputs e.g. Approval letters

17 Trigyn Confidential17CERF Grants Management System - Workflows

18UN OCHA GMS

Intuitive, User FriendlyEffective Tracking & CollaborationNotification and Reports

CERF SharePoint Integration with Lotus Notes

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CERF Grants Management System - Workflow

20Digitization & Records ManagementSolution for UNMIN (Digitization of Electoral Forms)Automatic scanning and digitization of paper documents using InputAccel. Quality control by separating the user tasks for scanning and checking documents. Automatic indexing by dynamically capturing document metadata. Search of metadata and content of scanned documents, enabling improved data mining and information management, and capability to locate and retrieve documents. Compliance with enterprise standards of Information Management from implementing the Peacekeeping File Classification Schema (PK FCS).

21 Trigyn Confidential21Digitization & Records ManagementDAS (Digital Archiving Solution) was designed to export the updated metadata from scanned documents to the document repository in SharePoint. The system is integrated with MC Captiva Input Accel 6.0 to support scanning and routing of the documents to the appropriate folder in the SharePoint repository. Provides automatic creation of ARMS-compliant metadata naming conventions in the system when the documents are digitized. Provides better navigation of the content stored in the system. Better user access and role management. Automatic Email sent to the user based upon the expiry date of the document in the system.

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Digitization Vendors:22Additional ReferencesTrigyn ECM Practice (Ansell Meeting June 12, 1212) highlights offerings around the ECM Ecosystem ranging from assessment, roadmap, best practices for implementation.

Trigyn - SharePoint 2010 Case Studies (Ansell Meeting June 12, 2012)

Trigyn - Microsoft SharePoint Experience Overview (Ansell Meeting June 12, 2012)

23 Trigyn ConfidentialDomain Knowledge: Understanding of the ICT environments, in enterprise applications including ECM. Business Analysis focused on innovation and streamlining processes.

Best Practices: Solution Accelerators from Microsoft, Technical Advisory services, Established CoE for Microsoft Technologies and Continuous Process Improvement.

Partnership Approach: Trigyn views any engagement as a partnership rather than just a vendor-client relationship. Transparency, dedication, and flexibility have been the driving forces behind our companys success with all of engagements.

Resource Depth: Trigyn currently has 25+ SharePoint developers at offshore, that includes Solution Architect, Information Architect & Business Analysts.

Successful Delivery of all Engagements & Proven Track Record : Trigyn has executed over 20 projects of varying size and complexity on MOSS 2007 and SharePoint 2010. These were executed using onsite and/or offshore delivery model, complimented by effective project management.

Passion to Excel and Innovate: Trigyn has been involved in the design, development and support of ANSELLs guardian tool that has evolved into an effective system used by ANSELL in Americas, EMEA, Asia-Pacific.

Four UN 21 Awards finalists Strategic Management System, DFS RoadMap, Operations Report Repository (2011) and Green House Gas Calculator (2010).

The UNCTAD XIII web portal was delivered in aggressive timelines and contributed to the success of the Conference.

23Trigyn Differentiator - How ANSELL can benefit?ANSELL can benefit from Trigyns key strengths governed around -

Domain Knowledge

Best Practices

Partnership Approach

Resource Depth

Successful Delivery of all Engagements & Proven Track Record

Passion to Excel and Innovate24 Trigyn ConfidentialDomain Knowledge: Understanding of the ICT environments, in enterprise applications including ECM. Business Analysis focused on innovation and streamlining processes.

Best Practices: Solution Accelerators from Microsoft, Technical Advisory services, Established CoE for Microsoft Technologies and Continuous Process Improvement.

Partnership Approach: Trigyn views any engagement as a partnership rather than just a vendor-client relationship. Transparency, dedication, and flexibility have been the driving forces behind our companys success with all of engagements.

Resource Depth: Trigyn currently has 25+ SharePoint developers at offshore, that includes Solution Architect, Information Architect & Business Analysts.

Successful Delivery of all Engagements & Proven Track Record : Trigyn has executed over 20 projects of varying size and complexity on MOSS 2007 and SharePoint 2010. These were executed using onsite and/or offshore delivery model, complimented by effective project management.

Passion to Excel and Innovate: Trigyn has been involved in the design, development and support of ANSELLs guardian tool that has evolved into an effective system used by ANSELL in Americas, EMEA, Asia-Pacific.

Four UN 21 Awards finalists Strategic Management System, DFS RoadMap, Operations Report Repository (2011) and Green House Gas Calculator (2010).

The UNCTAD XIII web portal was delivered in aggressive timelines and contributed to the success of the Conference.

24Best Practices Integrated Project Management

Trigyn has implemented an integrated project management tool called Digite. This is also been shared with customers like OCHA, OLA to ensure transparency and better coordination.This is used by projects across Trigyn for effectively executing, monitoring and controlling the project by synchronizing schedule.Process templates adhering to ISO 9001 and CMMi processesDashboards with snapshot on schedule, effort, project metrics for oversight by Senior Management, Software Engineering Process Group (SEPG) and Software Quality Assurance Group (SQAG)Centralized repository for all project related artifacts, documentation including risk plan, configuration management, test plan and auditsTimesheets, Defect Management, Issue Tracking & Change Management for work packages

25 Trigyn Confidential25Coming together is a Beginning, staying together is Progress, and working together is Success. ~ Henry Ford

Client Feedback 26 Trigyn ConfidentialThank You

Coming together is a Beginning, Staying together is Progress, andWorking together is Success. ~ Henry Ford27 Trigyn Confidential27