Unit 4 and 9

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Copyright Information goes here Company Proprietary and Confidential

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Name : Anamika Singh

Assessor : Mrs. Shikha Kaul

Batch : A1

Course : AVIATION,HOSPITALITY AND

TRAVEL MANAGEMENT Year : 2012

INTRODUCTION

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• I am really thankful for our Aviation faculty MRS. SHIKHA KAUL for helping me and I am also grateful to frankfinn for providing an opportunity to learn about Aviation.

ACKNOWLEDGEMENT :

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SIGN IN TO SIGN OUT OF CREW

1. Entry into the airport with the documents like: Two id cardsPassportCircularAnnouncement bookAirlines handbookTorch DGCA handbook

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2. Then report to the moment control 2 hours before departure.

Check the departure time, arrival time, crew name, captain name, flight number, registration number.

3. And then fill the flight report, custom and immigration form.

4. Report to the senior most in the briefing room.

5. If there is sudden medical check we must attend it.

6. And then the customs and immigration forms.And then security.

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7. And after entering into the flight report to the senior most.

8. We do preflight check. In that we check:Cabin dressingLavatory dressingGalley checkEmergency equipment Cabin dressing: We check Seat back upright, Seat

belt is placed properly, Window shutters up and Seat pockets (news paper, safety card, disposal bag, magazines and headset if arm wrest is there).

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Lavatory dressing : We check nappy table, Soaps and other things which are used to wash hands and face, Emergency fire extinguisher, Crew call button and Open close Nob.

Galley check : We check all the things are secured and strapped, how many meals and trolleys, drinks.

Emergency equipment : We check Portable oxygen bottle with mask, fire extinguisher, fire axe, Life vests and emergency lights which come automatically when no power in flight.

9. And embarkation of passengers. At that time crew take their working position and show the passengers their seats and help them to keep their baggage in the baggage bin.

And also help them to fasten their seat belts.

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10. And then we do welcome announcement first in Hindi and then in English.

11. We also do demonstration announcement first in Hindi and then in English.

12. Prepare for take off:Captain says to close the doors and arm the

doors.Crew members close the door and arm the doors.Senior takes the briefing from the crew that all

doors closed and armed.

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Then senior most gives briefing to the captain that

a. Captain all doors closed and armed

b. 100 passengers on board

c. lavatory cleared

d. Galley secured

e. Passengers seated and strapped

f. All emergency equipment checked Then captain says “crew at your station for take off”. Then crew sits in their jump seat and senior most dims the

cabin lights while take off. After reaching cruising level crew makes an announcement “

You can remove when fasten seat belt sign is off but please remain seated and wear your seat belts”.

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13. Then the crew starts the service. First the crew starts the complementary bar service to

the passengers. And if the passengers want to buy there is bar sale and

in-flight shopping on board. If it is morning we start the breakfast service. Before service we make an announcement that “please

remain seated now we are starting the service, if there is any special meal ordered press the call button”.

Breakfast service to first class: During the service first we check with the other galley

that they are ready for the service or not.

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Then we go to the passengers open the table and place the table cloth and give menu card for them.

After two min we offered them some chakos in a bowl. And then we come with hot and cold milk and ask them

if they want hot or cold milk. After some time serve the main Anthre like warm bread,

egg and different types of egg like half boiled, egg toast, full boiled etc.

After that we serve fruits for the passengers. And we take the trolley with different types of

tea ,coffee placed on it along with some cookies. And then collection of the trays and bowl.

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After the service is over for the passengers the crew can also eat but only two members at a time.

And after that one hour before landing we fill up all the forms like bar sale, meal service, bar service, in-flight shopping.

And while landing see that all the passengers are seated and strapped , galley secured and see that no person must be in the lavatory.

After landing we make landing announcement. And when the captain says disarm the door, disarm

the door and before opening it see that the step ladder is attached.

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And during disembarkation two crew will stand at the door and remaining crew will help the passengers to remove their baggage from the baggage bin.

And after disembarkation check the cabin if the passengers left something. If there is any object give to the security person.

After that proceed to the moment control.We must sign out and take the hotel voucher and

proceed to the hotel.After reaching to the hotel first the senior most or the

pilots will check in.

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If our flight is next day at 6:00 am the hotel people will make a wake up call at four .

The crew members who are in that room must pick the wake up call.

And then we check out from hotel and we reach airport.

From here the whole procedure is same as the above procedure.

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Safety Equipments

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Water extinguisher (H2O)

Pre-flight check

Quantity and stowage correct.

Check copper/lead seal intact.

Check that gas cylinder (CO2 cartridge) is present in handle (by viewing through either hole drilled in the handle).

There is 1 in each aeroplane

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Halon extinguisher (BCF)

Pre-flight check


Pressure gauge arrow is in the

green band.

Seal and safety pin are set.

There are 3 BCF extinguishers in the 737/400

There are 4 BCF extinguishers in the 737/800

ONE OF THE BCF EXTINGUISHERS ARE ALWAYS INSIDE THE FLIGHT DECK

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Freon extinguisher

Pre-flight check

Temperature indicator strip has white/grey circles.

Every aeroplane toilet has been equipped with a freon extinguisher

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Fire axe

Pre-flight check

CCMs do not check any safety equipment located in the Flight Deck

There is one fire axe in every Futura Gael aeroplane

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Protective breathing equipment (PBE)

Pre-flight checkQuantity and stowage correct.

The seal on the clamp is undamaged.

The yellow serviceability indicator is visible.

THERE ARE 6 PBEs B 737/400

THERE ARE 7 PBEs B 737/800

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Fire gloves

Pre-flight check


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Torches


The LED (Light Emitting Diode) blinking light flashes every 5 to 10 seconds

There is one torch per each Cabin Crew seat, 5 in the Boeing 737-400

and 8 in the Boeing 737-800

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Oxygen

Quantity and stowage correct.Pressure gauge between 1,500-2,000 psi.Metal seal intact.One of the masks must be attached to the HIGH outlet.An extra disposable mask must be available.

Pre-flight check

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Remember: There are two types of oxygen masks


Pre-flight check

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First Aid kit (FAK)

Quantity and stowage correct.Must be properly closed and sealed (blue seal).

Pre-flight check

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1 UNDER EACH PASSENGER SEAT

PRE-FLIGHT CHECK

ONE CREW LIFE VEST AT EACH CABIN CREW STATION

•Quantity and stowage correct (including spare and infant)•The plastic bag must be intact.

10% EXTRA (BABIES/ADULT)

LIFE JACKETS

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Megaphones

Pre-flight check

Quantity and stowage correct.Squeeze handle and check that the green battery light flashes.

There are two megaphones in each

Futura Gael aeroplane

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Safety Briefing Cards

Pre-flight check

Ensure correct aeroplane Safety

briefing card is present in each seat pocket

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ELT (Emergency location transmitter )• Distress radio beacons, also known as emergency beacons, ELT or

EPIRB, are tracking transmitters which aid in the detection and location of boats, aircraft, and people in distress. Strictly, they are radio beacons that interface with worldwide offered service of Cospas-Sarsat, the international satellite system for search and rescue (SAR). When manually activated, or automatically activated upon immersion, such beacons send out a distress signal. The signals are monitored worldwide and the location of the distress is detected by non-geostationary satellites, and can be located by trilateration in combination with triangulation, respecting the varying quality of the signal received.

• In the case of 406 MHz beacons which transmit digital signals, the beacons can be uniquely identified almost instantly (via GEOSAR), and furthermore a GPS or GLONASS position can be encoded into the signal, which provides instantaneous identification of the registered user and its location. Frequently, by using the initial position provided via the satellite system, SAR aircraft and ground search parties can home in on the distress signals from the beacons and come to the aid of the concerned boat, aircraft, or people

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Dangerous goods kit (DGK)

Quantity and stowage correct.Properly closed and sealed.

Pre-flight check

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CORRECT WAY TO COMPLETE A “PRE-FLIGHT

SAFETY EQUIPMENT CHECKLIST” FORM

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A tick must be placed in the appropriate box after checking every item for the correct quantity, stowage and serviceability. If any item is incorrect, the CCMs will indicate it by a cross and

explain in the “findings” section of the form

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New items included in the Pre-flight safety equipment checklist

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Name of the emergency equipment

Parts of the emergency equipment

Preflight checks of the emergency equipment

Usage of the emergency equipment

Mega phone 1.Push to talk button2.Sling3.Speaker4.Handel

1.Carrect location2.Secured with strap3.Press the push to talk button to hear a click sound to make sure the button is working

1.Used for controlling crowd2.Remove from location3.Sling it on your shoulder4.Hold the handle5.Keep the speaker in front of your mouth6.Press the push to talk button

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Life jacket(yellow for passenger ,Orange for crew)

1.Two red automatic inflation tags on the sides to inflate the jacket2.Two red manual inflation tubes of either side of jacket3.Light that’s comes on automatically when it contacts with salt water & stays for 48 hrs4.Strap it tight around the waste5.The infant life jacket should be tied to adult life jacket

1.It is kept under the seat

1.It is used during ditching

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Oxygen bottle with mask

1.Oxygen bottle with sling attached2.Prusser gauge3.Mask with the corner attached to it4.Nob to release the oxygen

1.Check the current location2.Secure with strap3.Should be in green marked direction4.Mask should be available

1.Remove from its location and slide it on shoulder2.Attach oxygen mask to the cylinder3.Release the oxygen by rotating the knob4.Check the oxygen flow5.Never leave the casual unattended and always be ready with another bottle

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Fire extinguisherTwo types of extinguisher1.Helon2.Water

1.Strap is secure2.Pressure gauge3.Safty pin4.Handel5.Trigger6.nozzle

1.Secure with strap2.Neadel on the pressure gaugeShould be 1500 to 2000 psi3.Safty pin intact4.Check the

1.Remove from the location2.3.Remove the safety pin4.Squase the trigger for the content to release5.Fight the fire in sweeping motion from a safety distance of 8 feet6.Call for backup7.Inform to the flight deck

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Fire axe

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Asbestos gloves

1.Handel2.Hook3.Blade

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1.Check if it is in right position

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1.Use in cause of fire2.During survival in case of crash

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1.Used in case of fire in the cabin2.It protect from extreme heat

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Smoke hood

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ELT

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1. kept above the jump seat

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1.Use in cause of fire fighting

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1.Used in case of water landing and in any forest landing

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Conclusion

Aviation classes helped me to know about the factors of aviation industry, its developmental factors & about the current scenario of aviation industryI thank madam for giving me an opportunity to present this assignment.

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www.airlines.net www.flightglobal.comwww.indianaviationnews.neen.wikipedia.org/wiki/US_Airways_Flight_1549

Bibliography

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