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Vin MDM for insurance industry

Date post: 15-Jul-2015
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Changing needs of Insurance Industry
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Page 1: Vin MDM for insurance industry

Changing  needs  of  Insurance  Industry    

Page 2: Vin MDM for insurance industry

Lets  take  the  case  of  Alex  Ferguson  a  not  so  happy  customer  at  XYZ  Insurance  

Company      

Page 3: Vin MDM for insurance industry

   Alex  F  New  York  

Alex  Ferguson    10th    Avenue  Street  ,  House  No  A-­‐534    New  York  

Alex  Ferguson    Mail  id  :[email protected]  New  York  

Car  Insurance  1          Life  Insurance     Car  Insurance  2  

Broker  Details  Henry  Williams    Total  Brokerage  fee:  $$$$      

Broker  Details  Katharine  Phillips        

Insurance  Policies    

Page 4: Vin MDM for insurance industry

Lack  of  MDM  leading  to                      

       Incomplete  View  of  customer                                  

       Incomplete  data  for  sales  &  markeVng  team    

     

                       

     Incomplete  broker  details                                        

   Improper  data  for  claims  seXlement    

         

Page 5: Vin MDM for insurance industry

MDM  challenges  for  service  users       MDM  challenges  for  service  providers      

•  Valuable     informaVon   like     benefit   and  claim   summary   informaVon   may   not  reach  customers  due  to  error   in  address  details,  incorrect  mail  ids  etc.  

 •  A   member   may   have   to   call   mulVple  

Vmes   to   get   informaVon   updated   in  mulVple   systems   and   mulVple   products  like   life   insurance   ,   motor   insurance,    health  insurance  etc.  

•  Members   sales   data   may   be  scaXered   in   different   source  systems   ,   hence   no   single   source   to  find   the   total   sales   made   by   a  parVcular  member  over  a  period  .  

•  No  single  view  of  exisVng  customers  which   hampers  markeVng   and   sales  efforts  of  the  sales  team    

 

Page 6: Vin MDM for insurance industry

                   

But  that’s  just  not  the  case  today        

P.S.  We  hate  to  be  the  one  to  bring  the  ‘BAD  NEWS’  

Well  that  would  not  be  a  compeIIve  disadvantage  considering  all  Insurance  companies  are  on  the  same  court            

Page 7: Vin MDM for insurance industry

And  that’s  not  a  small  problem  

 IT’S  A  BIG  ONE    

Page 8: Vin MDM for insurance industry

         

Don’t  worry    we  have  the  

 soluIon    

Page 9: Vin MDM for insurance industry

Introducing  Vin  MDM’s  revoluIonary    Master  Data  Management    suite      

     

Managing  Insurance  Data  was  never  easier      

Page 10: Vin MDM for insurance industry

ERP  systems    

Broker  system  

Channel  Partner     Omni    

ETL

Data  ExtracVon    

Data  Discovery      

Data  Discovery      

STAGING

Data  Modeling      

Data  StandardizaVon      

Data  Quality  Checks    

Match  Rules    

De-­‐Duplicate    

Data  Merging      

Call  center  &  many  more    

Mobile  Apps  

Marketplace  

Brick  &  Mortar      

Seamless  data  flow  for  Omnichannel    

eCommerce    

Increased  Market  share    

Happy  customers    

Omnichannel  ready    

Supply     Enterprise  PIM     Sell  

Speed  Time-­‐To-­‐  Market      

Vin  MDM  –Master  Data  Management  Suite    

Page 11: Vin MDM for insurance industry

Lets  run  the  back  the  data  of  our  old    friend  Alex  Ferguson  aeer  passing  it  

through  Vin  MDM      

Page 12: Vin MDM for insurance industry

   Alex  F  New  York  Auto  Insurance  ID:  AUTO/035  

Alex  Ferguson    10th    Avenue  Street  ,  House  No  A-­‐534    New  York  Life  Insurance  ID:  LIFE/991  

Alex  Ferguson    Mail  id  :[email protected]  New  York  Life  Insurance  ID:  LIFE/991  

Car  Insurance  1          Life  Insurance     Car  Insurance  2  

Broker  Details  Henry  Williams    Broker  ID:  Henry/090  Auto/Life  Insurance  Customer  ID  :  Alex/0036  Total  Brokerage  fee:  $$$$      

Broker  Details  Katharine  Phillips    Broker  ID  :  Katharine/005    Auto  Insurance  Customer  ID  :  Alex/0036  Total  Brokerage  fee:  $$$$      

MarkeIng    

Sales  &  Service    

Claims    

Alex  Ferguson  Customer  ID:  Alex/0036    10th    Avenue  Street  ,  House  No  A-­‐534  New  York  Mail  id:  [email protected]  

Insurance  Policies    

Page 13: Vin MDM for insurance industry

   

Well  that’s  a  complete  new  picture                                

As  for    XYZ  Insurance  Company    the  good  Imes  have  just  begun  !                  

We  believe  our  dear  friend  Alex  must  be  happy  with  XYZ  

Insurance  company  !!!    


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