11/9/2016
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VIRTUAL UPDATE MEETING
November 9, 2016
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Mary Graham Manager, Community Engagement
(616) 323 – 2959 [email protected]
Emmalilly Hoxsie Business Development / Communication Administrator
(616) 323 – 2953
Steve Spieker Manager, Solution Support
(616) 588 - 4714
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11/9/2016
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AGENDA
• Presentation: Busting Referral Myths
• Solution Updates
• Business Updates
• Getting in touch with GLHC
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REFERRAL
APPLICATION
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11/9/2016
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“It’s only for West Michigan.”
• It is a Statewide Referral Network:
• 1,257 sites
• 57 Counties
• 44 outside of West Michigan
• 180 Cities
• 239 Zip Codes
• Over 160,000 referrals made in 2016
• average 756/day
• www.gl-hc.org/referrals
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11/9/2016
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“It’s only for medical practices.”
• Behavioral Health
• Dental
• Community Organizations
• Food banks
• Refugee Services
• Insurance companies
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“We are using an EMR for referrals.”
• Within the EMR – we agree!
• What about those outside of the EMR?
– Typically they receive a fax
– How do they communicate back to you?
– How do you know the patient was scheduled?
– How do you know the patient made the appt?
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11/9/2016
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“Everyone will still do their own thing.”
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“It will take up too much time.”
How much time is staff spending:
• On the phone
• Re-faxing
• Mailing
• Tracking/documenting referrals
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11/9/2016
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“No one is using it in my area.”
• IC’s are there to help bring others on board
• No cost for most practices
• We have promo material
• We have experience
• Exposure
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“Staff will send our patients OON.”
• Many staff take the directive of a physician
• Users can create favorites
• Future release focuses on In-Network Referrals
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11/9/2016
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“By being included in a State-wide
referral network, we will get
inappropriate referrals.”
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11/9/2016
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“We need to focus on PCMH Initiatives.”
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11/9/2016
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“The Referral Application can’t be used
to meet Meaningful Use.”
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11/9/2016
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Solution Updates
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EMR INTERFACES TO
DATE
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eClinicalWorks, 124
Allscripts Professional, 75
athenaHealth, 61
Aprima, 57
Greenway - Prime Suite,
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Amazing Charts, 20
NextGen, 12
Emdeon - Vitera, 10
GE - Centricity, 9
Office Practicum, 9
GEMMS, 8
HealthFusion - MediTouch, 6
MayoACCESS, 6
Module MD, 6
MIE Webchart, 5
Practice Partner, 5
iPatientCare, 4
Meditab, 4 Other, 38
11/9/2016
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FACILITY ADT TO
PRACTICES/SITES
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0 20 40 60 80 100 120 140 160 180
December
November
October
September
August
July
June
May
April
March
February
January
Notified ADT Locations
2014
2015
2016
IMMUNIZATION:
TRANSPORT & QUERY
• Michigan Care Improvement Registry
• www.mcir.org
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11/9/2016
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CMS EMERGENCY
PREPAREDNESS RULE
“Situations like the recent flooding in Baton Rouge, Louisiana, remind us that in the event of an emergency, the first priority of health care providers and suppliers is to protect the health and safety of their patients…”
https://www.cms.gov/newsroom/mediareleasedatabase/press-releases/2016-press-releases-items/2016-09-08.html
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Image courtesy of U of M
School of Public Health
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11/9/2016
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NEW VIPR
CONTRIBUTORS
• McLaren Flint – 401 South Ballenger Hwy
Flint, MI 48532
• Clark Retirement Community – 1551 Franklin St. SE
Grand Rapids, MI 49506
– 2499 Forest Hill Ave. SE
Grand Rapids, MI 49546
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BUSINESS UPDATES
• Closings and Freeze Dates
• Office Closing Dates • Thursday, November 24, 2016
• Friday, November 25, 2016
• Monday, December 26, 2016
• Monday, January 2, 2017
• CERT & PROD Freeze Dates • Monday, November 21 through Friday, November 25, 2016
• Monday, December 19 through Monday, January 2, 2017
• 2016 Summit Series: Flint • November 17 @ Holiday Inn Gateway Center
• Registration: www.gl-hc.org/whats-happening/events
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11/9/2016
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BUSINESS UPDATES
• The Heartland Project – Creating a Patient
Center Data Home
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More information: http://gl-hc.org/news/midwest-hies-partner-to-develop-patient-centered-data-home/
GETTING HELP
• Website
• Referral Information – www.gl-hc.org/referrals
• Standards
• Sign up for Weekly Update Email
• List of Live Offices
• User Guides
• What’s Happening – www.gl-hc.org/whats-happening • News, Newsletter, Blog, Events
• VIPR user account lockout • GLHC Support at [email protected] or 844-454-2443 (opt 2)
• General Request [email protected]
• Contact your local GLHC Implementation Consultant
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11/9/2016
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IMPLEMENTATION
CONSULTANTS
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Mary Graham – Northern Michigan Manager, Community Engagement (616) 323 – 2959 [email protected] Northern Michigan Bryan Bulock – Southern Michigan Senior Implementation Consultant (517) 999 – 7555 [email protected] Branch, Calhoun, Cass, Hillsdale, Jackson, Kalamazoo, Lenawee, Livingston, Monroe, St. Joseph, and Washtenaw County Clinton, Eaton, Gratiot, Ingham, Isabella, Midland, and Shiawassee County Katrina Khouri – Genesee County (810) 252-4475 [email protected] Genesee County
Joe Pintar – Southeast Michigan (616) 323 – 2951 [email protected] Oakland and Wayne County Carrie Strom – West Michigan (616) 588 - 4692 [email protected] Allegan, Barry, Berrien, Ionia, Kent, Mecosta, Montcalm, Muskegon, Newaygo, Oceana, Ottawa, and Van Buren County Greg Cavanaugh – East Michigan (586) 596 - 8296 [email protected] Bay, Huron, Lapeer, Macomb, Saginaw, St. Clair, Sanilac, and Tuscola County Karen Casman – Mid Michigan [email protected]
THANK YOU!
• Feedback!
• Next Meetings – February 8, 2017 @ 1:30 pm
– March 22, 2017 @ 1:30 pm
• Connect with us on Social Media – www.facebook.com/greatlakeshealthconnect
– www.twitter.com/GLHC_HIE
– www.linkedin.com/company/5242434
• GLHC Newsletter – The Interface – Sign up @ www.gl-hc.org/whats-happening/glhc-newsletters
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