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Revision

Maslow’s Hierarchy of Needs

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Maslow’s Hierarchy of Needs

A

Esteem,

Love & Belonging,

Physiological, Safety,

Self-Actualisation

B

achievement, air, clothing, drink,

family, food, friendships,

fulfilment, personal growth,

protection, recognition,

relationships, reputation,security, shelter, sleep, stability,

status, warmth, work groups

Match the categories with words or phrases from Aand the associated needs from B.

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Maslow’s Hierarchy of Needs

Self Actualisation - personal growth, fulfilment

Esteem - achievement, recognition, reputation, status

Love & Belonging - family, friendships, relationships, work 

groups

Safety - security, protection, stability

Physiological - air, clothing, drink, food, shelter, sleep,

warmth

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Most people...

1 Dislike working.2 Need to be supervised at every step, with controls put in place.

3 Are motivated by the desire to do a good job.

4 Take responsibility and are motivated to meet their goals.

5 Have to be controlled, forced, and threatened to work effectively.6 Need to be enticed to produce results; otherwise they have no

ambition or incentive to work.

7 Consider work as natural and solve work problems

imaginatively.

8 Avoid responsibility and need to be directed.

9 Seek and accept responsibility and do not need much direction.

On which theories are the assumptions below based?

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McGregor’s Theory X and Theory Y

1 - X 2 - X 3 - Y

4 - Y 5 - X 6 - X

7 - Y 8 - X 9 - Y

Answers

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Maslow on McGregor’s Theories

Only one of the statements below is true. Which is it?

a. Maslow recommended that all organisations should

apply Theory Y in order to allow workers to achieve self-

actualisation.

b. Maslow concluded that Theory Y could not be applied

to everyone as some workers need the security of being

told what to do and they don't always want responsibility.

c. Maslow said he believed that Theory X was a more

practical approach to management as it fulfilled workers'

basic needs.

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Maslow on McGregor’s Theories

Statement B is true

b. Maslow concluded that Theory Y could not

be applied to everyone as some workers need

the security of being told what to do and theydon't always want responsibility.

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Company Structure

Discussionp.21

Read and discuss the Lead-in questions

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Company Structure

DiscussionThink of manufacturing, financial services and

software development.

How do you think these industries aredifferent from 20 or 30 years ago?

What opportunities and threats are possible

through advances in technology andglobalisation?

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Discussion

● Explain● Student A: Chain of command

● Student B: Functional structure

● Student C/both: What sort of companiesmight chain of command and functional

structure suit, and why?

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Discussion

● Explain● Student A: Chain of command

● Student B: Functional structure

● Student C/both: What sort of companiesmight chain of command and functional

structure suit, and why?

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Functional Departmental Structure

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Divisional Departmental Structure

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Company Structure

Discussion● P.23

● Questions 1 - 3

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Vocabulary

Make verbs from the following adjectives:

Verb● flatten

Adjective● flat

● long● short

● strong

● weak

● wide● narrow

● high

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Vocabulary

Make verbs from the following adjectives:

Verb

● flatten

● lengthen● shorten

● strengthen

● weaken

● widen

● narrow

● heighten

Adjective● flat

● long● short

● strong

● weak

● wide● narrow

● high

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Discussion

● Student A: What is involved in flattening

hierarchies and delegating responsibility?How are big and small companies different?

● Student B: What is matrix management?

How could you deal with any weaknesses?● Student C/both: How might teams be used

to achieve tasks, why would they be split up

and what are their potential weaknesses?

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Matrix Structure

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Company Structure

Discussion● P.23

● Questions 4 - 7

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Company Structure

Discussion● P.24

● Discuss questions 1-12

o

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Company Structure

Discussion● P.25

● Discuss questions 1-10

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Homework

ReadUnit 4: Managing across cultures

Text p. 26-27

ANDUnit 6: Women in Business

Text p. 39