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SMM 742Online Information Services
Hanifah Abdullah2010616316
Experiences with online
searching of ElectricalEngineering Informationamong engineers
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Purpose
To explore the experiences of engineers inthe usage of online searching to locateElectrical Engineering information
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Design/Methodology/Approach
Questionnaires & Interviews
To collect primary datato collect required information to
supplement to the questionnaire methodTo bring more clarity to the data
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The Qualitative Questions
How frequently do you use search engines when online?Do you prefer to search information on electrical engineering usingbooks or online search and why?Which search engine do you use when performing online searching andwhy do you choose the search engine?What are the reasons when you search the information about electricalengineering online?Did you apply any strategy or technique when performing thesearching? If any what technique did you applied?What is your most preferred format when downloading the informationor file? Why do you prefer the format?What is your acceptable response time (in seconds) for the engine toretrieve the result and why?Please describe what is your action if the searching was unsuccessful?Please describe what are the barriers or problems in using onlinesearching?
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Objective of the Study
To determine the awareness of engineerson online searching
To identify engineers preference in findinginformation on Electrical Engineeringinformation
To understand the barrier faced byengineers when searching online
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Data analysis & InterpretationQuestion 1
Frequency of search enginesusage
All respondentsuse search engineevery time online
(40%), almost everyday (20%),frequently (20%)
and very often(20%).
Spent 1 hour in asingle session
Engineers usesearch engine
every time theyare online.
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Data analysis & InterpretationQuestion 2
Online Electrical Engineering informationover Electrical Engineering Books
80% prefer
online EEinformation
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Data analysis & InterpretationQuestion 3
Most Preferred search engine
100%use
GoogleandYahoo
Reasons1) Simple interface to navigate
2) Convenient yet simple layout 3) Less advertisement
4) Filter harmful or spam website
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Data analysis & InterpretationQuestion 4
The reason to search information about Electrical Engineering
Engineers goonline to seek alternativeviewpoints
and theyagreed the
internet is theprimarysource of
information
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Data analysis & InterpretationQuestion 5
The search strategy
42.85% - did not applyspecific strategy,
28.5% use keywords ,
14.3% BOOLEANoperators
14.3% Select country or
region
Engineers are lack of online searching
knowledge and skill
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Data analysis & InterpretationQuestion 6
Most preferred downloadedonline format
100%
PreferPDFformat
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Data analysis & InterpretationQuestion 7
Acceptable response time toretreived results
1) Acceptable responsetime range from 0.1 secs to30 secs2) Not paying attention toretrieval time
Those who acceptedresponse time maximum of 1 sec pointed out that with
faster retrieval
more information can begathered in a short timeresulting in work process
improvement and
efficiency.
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Data analysis & InterpretationQuestion 8
Unsuccessful searching40% willswitch toanothersearch engine
if thesearchingproducedirrelevant
result
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Data analysis & InterpretationQuestion 9
Barriers using online searching
1)Networking 41.7%2) Speed of the internet 25%
3) Server downtime16.7%4) Copyright issue 8.3%
1) unable to view streamingvideo on Electrical Engineeringprocesses thus cannot visualize the actual process
2)file transfers time too long3) Stability of networks whichdepend on weather condition
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Data analysis & InterpretationQuestion 10
How to improve and promote online searchingamong engineers in PWD
FrequencyDevelop technical website 2Campaign on online searching 2Roadshow interbranch onpromoting Knowledge Portal 1
Assign engineers to present on latest technology in Management Meeting 1Joint venture with Board of Engineers topromote online searching 1
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Findings
The findings clearly reveal that all respondent (100%) use search engine when they are online.
80% of the respondents prefer to acquire information on electrical engineeringinformation online rather than books.
Engineers in PWD prefer Google search engine to help them in their searching.
Majority of the engineers use internet because internet is the primary source
of information. Similarly, they use internet to get alternative view point oncertain topics.
More than half of the engineers did not apply specific search strategy whensearch online. This is an indication of lacking of knowledge and skill on onlinesearching among the engineers.
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Findings (cont..)
PDF is the most downloaded format by the entire respondent due to itsfast downloaded time and commonly available format in most computers.
The analysis shows that the response time acceptable by therespondents range from 0.1 sec to 30 sec.
40% of the respondent will switch search engine if the search engineproduce irrelevant or unwanted result.
Networking problems is the major problem that hindrance the onlinesearching activity whiles the speed of the internet is the next barrierthat slowing down the online searching activity.
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Conclusion
The online searching experience for engineerscan be further studied and analyses in order to
identify the weaknesses and find ways toimprove.Although only the first step, this studydemonstrates that detailed, open ended
interviews with engineers are a promisingapproach to uncovering their perceptions.Similar studies in other context will enrich ourknowledge of the factors that influence onlinesearching and information.
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Thank You