Travel agency
Departure
time Flight
time Fare
Belo Horizonte-Rio 7.30 2 hours R$ 400
Rio-Salvador 9.00 3 hoursR$ 550
São Paulo-Rio 05.30 1 hourR$ 280
Porto Alegre-Curitiba 12.30 2 hoursR$ 200
Travel agentCustomers
Good afternoon. Can I help you?
I’d like some information, please.
Certainly. What about?
Internal flights.
Have a seat. Where to?
Manaus.
One way or round trip?One way.
What date?August the 10th.
Let’s look. Curitiba to Manaus. TAM has a good
price.How much is it?
R$ 400.How long is the flight?
Five hours.Any stopover?
Yes. In Brasilia.Two hours.
Thank you.
You’re welcome.
T :Good afternoon. Can I help you?C: I’d like some information, please.T: Certainly. What about?C: Internal flights.T: Have a seat. Where to?C:Manaus.T: One way or round trip?C: One way.T: What date?C: August the 10th.T: Let’s look. Curitiba to Manaus. TAM has a good price.C: How much is it?T: R$ 400.C: How long is the flight?T: Five hours.C: Any stopover?T: Yes. In Brasilia.Two hours.C:Thank you.T: You’re welcome.
Curitiba Brasília
Manaus
Ticket Date Fare Flight time
one-way August 10th R$ 400 5 hours
2 hours
T : Good afternoon. Can I help you?C: I’d like some information, please.T: Certainly. What about?C: Internal flights.T: Have a seat. Where to?C: _______________.T: One way or round trip?C: ____________.T: What date?C: __________________.T: Let’s look. _________ to ______. TAM has a good price.C: How much is it?T: R$ ________.C: How long is the flight?T: ____________.C: Any stopover?T: Yes. In ________._____ .C: Thank you.T: You’re welcome.
Belo Horizonte Rio
São Paulo
Ticket Date Fare Flight time
round trip April 14th R$ 650 3 hours
30 minutes
T :Good _______. _____ I help _____?C: I’d like some information, please.T: Certainly. What about?C: Internal flights.T: Have a ______. Where to?C: _______________.T:One _____ or round _______?C: ____________.T: What date?C: __________________.T: Let’s look. _________ to ______. TAM has a good price.C:How much is it?T: R$ ________.C: How long is the flight?T: ____________.C: Any stopover?T: Yes. In ________._____ .C:Thank you.T:You’re __________.
Rio São Paulo
1 hour
Salvador
Ticket Date Fare Flight time
one-way June 2 nd R$ 450 4 hours
T : _____ _______. _____ ____ _____ _____?C: I’d like some information, please.T: Certainly. What about?C: Internal flights.T: _______ a ______. Where to?C: _______________.T:One _____ or round _______?C: ____________.T: What ________?C: __________________.T:Let’s look. _________ to ______. _____ has a good price.C:How ______ is it?T: R$ ________.C: How _______ is the flight?T: ____________.C: Any ________?T: Yes. In ________._____ .C: Thank you.T:_______ __________.
Rio Natal
2 hours
Fortaleza
Ticket Date Fare Flight time
round trip March 3rd R$ 800 6 hours
Luciana Brandão