Post on 17-Dec-2015
transcript
Practice Patterns: How it Happens in Wraparound Three types of team members
Natural: connected to family by relationship Informal: Connected by citizenship System: Paid to care
Potential team members are generated through initial conversations prior to first meeting
Families are encouraged to invite their supports to help “us” stay on track
Team members meet over time to modify the plan
Move the team conversation from “treatment” or “service” orientation to a “life” orientation
Orient team members prior to first meeting
Teams & Wraparound
Details for Team Preparation
Consider Location & Timing Be Flexible Plan for Environmental Concerns
Prepare an Agenda Familiarize Yourself With Each Team
Member and Their Perspective Talk With the Family About Team
Members & Their Positions Identify Roles
Prepping Team Members
Identify who will invite whom Be prepared to explain what
Wraparound is and why team meetings happen
Ask team members for input into the agenda
Confirm date, time & place Accommodate for missing members if
neededActivity: Role play team member invites, explaining Wraparound and getting buy-in from potential members
Facilitator Tool Kit
Recommended Tools Flip Charts / Markers Agendas Ground Rules Confidentiality Agreement First Strengths Discovery
Potential Agenda Items:
1. Introductions 2. Purpose of
meeting3. Setting ground
rules4. Sharing family
history and vision for the future
5. Strengths discovery – team adds to
6. Needs7. Begin crisis
planning8. Strategies/Action
plan9. Summary/Wrap up10. Scheduling next
team meetings
Setting Ground Rules
How – State more of what
you want to see rather than not
Family members input is essential
All team members contribute
Why – Keep meetings on
track Holds everyone
accountable Role models
structure & respectful behavior
Activity: Brainstorm possible ground rulesActivity: Brainstorm possible ground rules
Steps for Planning Process
Step 1: Getting Started and Hearing the Family’s Story
Step 2: Starting the Meeting with StrengthsStep 3: Developing a Vision StatementStep 4: Identify Needs Across DomainsStep 5: Prioritize NeedsStep 6: Develop Action StrategiesStep 7: Assign Tasks and Solicit CommitmentsStep 8: Document the Plan; Evaluate, Refine and
Monitor ProgressCrisis/Safety Planning
Introduce process & team members Set a time limit for today’s meeting Distribute agenda/review Set ground rules Present strengths & distribute strength
summary Solicit additional strength information from
gathered group
Running the Meeting
Lead team in reviewing the Vision established by the family
Introduce needs statements & solicit additional perspectives on needs from team
Create a way for team to prioritize those needs
Lead the team in creating measurable benchmarks
Running the Meeting, continued
Lead the team in generating brainstormed methods to meet needs based on strengths
Solicit volunteers and assign tasks Summarize the meeting/wrap-up Set next two meetings Document & distribute the plan to team
members
Running the Meeting, continued
Helpful Hints for Effective Facilitation
Mind your Manners! Role Model Respect for All
Watch you Body Language – All eyes are on you!
Remain Strength-based and avoid jargon Check for comfort of all team members Listen more than you speak Make sure everyone gets to participate When needed utilize conflict management
skills – open ended questions, reflecting, reframing, summarizing
Strengths List
Functional Skills Talents Preferences Hobbies Activities
Includes all family, team members and community.
Crafting Need Statements
Barriers to Reaching Vision Needs Help With . . . . Underlying Needs of Behaviors Answers Why Not a Service or a Willing Statement
Forming Benchmarks
“If this benchmark were met, the behavior we would see would be _____
Framed in positive rather than negative terms
Descriptive, observable and measurable
Strategies
Build off of Functional Strengths Be Creative Use Your Team Assign Tasks – Share the Work! Think Sustainability
Facilitator Check List
Did you move through the agenda in a timely fashion?- No more than 90 minutes
Was the family engaged throughout?- Both youth and the parents?
Did you keep the plan normalized? Did everyone have input and leave with a
task? Did the family say the plan was possible?
Activity: Review Team Observation Measure
Next Steps Schedule Next Team Meeting(s) Copies of Plan Shared w/Team Make sure everyone knows their task Support Plan Document Progress, New and
Ongoing Needs Check for Needs Met, Not Just
Service Delivered Continuously plan for transitions
1) Accomplishments – start on a high note
2) Assess progress – needs met, not just services delivered
3) Adjust the plan – as needed4) Assign new Tasks – keep it
moving!
Steps for Managing Ongoing Wraparound Plan of Care Meetings
Well Functioning Teams
Have Diverse Membership Listen to Each Other Communicate Within the Team Everyone Works Know How to Ask for Help Embrace Conflict Remain Strength Based, Family Driven
and Outcome Focused