Marlabs Capabilities: Retail

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Marlabs Capabilities Overview Retail Sector

Contact@marlabs.com +1 (732) 694 100 www.marlabs.com

• Founded in 1996

• 2100+ employees

• Consistent year-on-year revenue growth

• 100+ blue-chip clients across multiple verticals

• IP driven global consulting and software services

• Headquarters in Piscataway, NJ – USA

• Global delivery headquarters in Bangalore, India

• CMMI Level 5 and ISO/IEC 27001: 2013 certified

Marlabs Snapshot

Global Locations

Strategic Partnerships Awards and Recognition Verticals Serviced

Overview

22% 9%

Banking, Finance,Insurance

Media &Education

Transportation &Logistics

Healthcare & LifeSciences

Retail & Others

Global presence to drive speed and value

Key locations

Marlabs Corporate HQ: One Corporate Place South, Piscataway NJ

• Global Data Center

• Network Operations Center

• Sales, Acct. Management & Operations Support

• Onshore Development Center

Marlabs North American Training Facility Broadhead Road, Bethlehem, PA

• Global Training Facility

• Multi-Discipline Center of Excellence

• Onshore Development Center

• DR Data Center

Global Development Center BWTC, Bangalore, India

• Global Development Center

• Multi Discipline Center of Excellence

• Asia-Pacific Data Center

• Network Operations Center

Global Development & Training Center Udayaravi Road, Mysore, India

• Global IV&V Center and CoE

• Asia-Pacific Training Facility

Global Development Center & CoE Infopark, Kochi, India

• Centers of Excellence

Partners in our success

Customers

Media & Education Banking, Financial Services,

Insurance Healthcare & Life Sciences

Logistics & Hospitality Retail & others

Secure, scalable & state-of-the-art

Infrastructure

• 20,000 Sq. Ft. of infrastructure area (option to expand)

• N+1 infrastructure topography

• Dual and diverse power feed

• Lit with multi-entrance fiber rings

• State-of-the-art backup system & power unit

• Redundant service providers for guaranteed network uptime

• Dedicated secure channel

• VLAN for ODC isolation with selective access using ODC gateway

• Restricted access monitored by card and CCTV

• Two factor authentication and biometric finger print scan

• Advance intrusion prevention capabilities

• ISO 27001 compliant information security practices

• Full disaster recovery for hosted applications

• FM200 fire suspension system for complete protection

• Multisite Network Operations Center (NOC) for monitoring and management

• Scalability and extending T1/T3 circuit to alternate DR sites

SSAE 16 Type II Compliant Data Center, Piscataway, NJ

Guaranteed Security Disaster Recovery

Full spectrum of solutions and services

Service Offerings

Services

Industry Verticals

Technology Solutions

BFSI Education Transport Healthcare

Energy Retail Media Government

The expertise driving our solutions and services

Centers of Excellence

• Improve legacy and proprietary Integration with current solutions/software

• Positive impact on usability and architecture decisions among project teams

• Increase overall user adoption

• Implement the best practices for the development of solutions

• Promote cross-platform flexibility

• Rapid scale up for project requirements

Marlabs Centers of Excellence (CoE)

Primary objectives

Industrialized assets and methods

Innovation Architecture based on cost/benefit analysis

Skills and Resources Alliance ecosystem

Microsoft Java/ Open

Source

Digital Asset Management

Testing DW/BI & Analytics

Mobile

Infrastructure, Security & Cloud

UI/UX ERP/ CRM

Client Project Stakeholders

Customer Centric Blended Model

Client Engagement

Client Executive Sponsor

Client Program Manager

Client Project Manager

Client SME’s

IT & Infrastructure

Marlabs Executive Sponsor

Marlabs Account Manager

Business Analyst/ Lead Developer

Technical Architect

IT & Infrastructure

Programmer/ Analysts

Quality Assurance

IT & Infrastructure

Client Team Marlabs On-Site/Off-Site Team Marlabs Off-Shore Team

• Strong Transition Mgmt.

• Peer to Peer Communication

• Defined Escalation Process Steering

• Business Alignment

• Work Prioritization

• Metrics Monitoring

Project Management

Requirements/ Deliverables

Task Monitoring & Control

Project Status

Issue Management

Work Packages

Technical Specs

Project Lead / Manager

Center Of Excellence - Objectives

Marlabs Service Offerings

Service Landscape

Application Development & Maintenance

Production Support

• User Support • Configuration Management • Emergency Fixes • Application Support • Application Monitoring • Production Support (24x7) • SLA Management

Maintenance

• User Support • Regulatory • Minor Enhancements • Configuration Management • Corrective Maintenance • Preventive Maintenance • Database Administration • Change Management • Product Review • SLA management

Business Support

• Quality Assurance • Emergency Fixes • Application Continuity • Application Monitoring • Database Monitoring • Product Enhancements • Production Support (24x7) • SLA Management

Multi-Level Support (L1, L2, & L3)

Flexible Shift Model (8x5, 12x5, 16X7, 24X7)

Quality Assurance

Multi-Channel Support (Phone, Email & Chat)

Application Development

Water Fall Model Iterative & Incremental V Model Spiral Model

Code & Fix Life-Cycle Model

Prototype Model Agile Model Custom Models

Development Models

Application Maintenance

• Application design, development

• Systems integration/consolidation

• Re-engineering,

• Implementation of packages

Service Offerings

Microsoft

Microsoft Dynamics

Cloud Offerings

SharePoint Portals & Collaboration

Application Development & Maintenance

Microsoft BI Data Warehouse, Big Data, Integration (SQL Server, SSIS)

Microsoft CRM development & Migration

Development Services for Azure, EC2

SharePoint Development

Web Application Modernization to work with Mobile devices

Custom Application Development

Legacy Modernization

SharePoint Governance and Migration

SharePoint Testing

Cloud Migration to Azure and EC2

Office365, Hosted CRM

Microsoft Dynamics GP development & Migration

R&D Services

Reports, Analysis, Dashboards (RS/SS/Performance Point)

SharePoint Integration, Power View, Power Pivot

Code Build

Test Deploy Development

JAVA Development Platform

Continuous Integration (Hudson)

IDE with Plugins (Eclipse)

Monitoring Code Matrix (Sonar)

Artifact (Nexus)

Accelerators

Secure Code Repository

Core Components

Monitoring

Availability

Scalability

Reliability

SQL NoSQL

Postgres

Development Platform

Consulting

SOA Certified Consultants equipped with framework

Enterprise Transformation Strategy

Framework for Application Portfolio Optimization

Support from Offshore Technology Architects

Implementation

Oracle, IBM and TIBCO SOA Suites Experience

Open Source Implementation Experience

Partnerships with industry best SOA tool vendors

EAI Experience

Testing

SOA Testing Expertise

Open Source Testing Tools Expertise

Enterprise Transformation, Legacy Migration and SOA Services

Competencies

1. APO Through SOA 2. SOA Driven Integration 3. Legacy modernization 4. Marlabs SOA Reference

Architecture

Enterprise Transformation, Legacy Migration and SOA Capabilities

Insights through Visualizations / Analytics / Predictive Sciences

DW, Business Intelligence & Analytics

• BI Roadmap

• Tool Evaluation

• Performance Tuning

• SSIS / SSRS

• Informatica

• Data Stage

• OBIEE

• QlikView • Tableau • SpotFire

• SAS

• KNIME

Assessments

Consulting

Warehousing

Dashboards &

Visualizations

Predictive

Sciences

Database Management Data Warehousing Analytics

Solutions Based Approach

Deployment Hosting Batch Monitoring DWH Maintenance

Master Data Management (MDM) – Central to the BI Program

Marlabs - DWBI

Operational Data Mart

SYSTEMS

B2B Integration & External Systems

Internal Systems

Proprietary Data

Non-Proprietary Data

- Entity Version Control

- Hierarchy Version Control

- Data Stewardship Governance

- Data De-duplication

- Event Management

- Workflow

- Data Quality

Meta data & Business Rules

Hierarchies

Master Data Store

OLAP SYSTEM

Data Warehouse

- Analytics

- Reporting

- Adhoc Reporting

- Alerts & Notifications

- Advanced visualizations

ETL Layer

• Knowledge Repository

• Process Repository

• Test Lifecycle Processes

• Standards, Templates, Checklists, Best Practices

• Open Source Tools: Test Management, Automation, Performance, DWH BI testing

• Commercial Tools: HP, IBM, Microsoft, MicroFocus, Neotys,

• Reusable Frameworks: Test Automation, DWH BI, Mobile testing

Overview

Testing Services

Domain Expertise & Repositories

Standardized Processes / Tools and Frameworks

Airline & Transportations BFSI Education

Energy & Utility Healthcare & Life Sciences Media

Manufacturing Telecom Retail

• TCoE Implementation

• Test Improvements Roadmap

• Test Process Consulting

Transformation Services

• Product Testing

• Mobile Testing

• Performance Testing

• BI DWH Testing

• Test Automation

• End-to-End Testing

• Regression Testing

• Functional Testing

System Integration Testing

Specialized Services

Full spectrum of mobile solutions and services

Enabling Mobility Across Verticals

Mobile Cloud | Enterprise Mobility & BYOD | Mobile Analytics | Microsoft, Java and Open Source Service integration | ERP Integration

Retail Energy Government Transport

BFSI Education Media Healthcare

Industry Verticals

Offerings overview

UI/UX – Usability Engineering

UX Strategist for social media

Web Analytics and SEO

UX strategy for DAMs solutions

Web and Mobile User Experience Design

Software Development using UX Methodologies

Expert Usability Review Services

Quality Planning and User Advocacy Consulting and Training

IA UI UX Responsive

Design Interactive

Design Usability

Digital Asset Management (DAM) Offerings & Expertise

Advocacy and Advisory Digital Asset Management

Maturity Analysis

Rapid DAM assessment Workflow/Strategy

Creating a DAM Business Case and Use Cases

Selecting DAM Vendors (Consulting)

Documentation and Training

24x7 DAM Maintenance Support

Review DAM Contracts and Service Level

Agreements

Asset and Metadata Migrations

Asset Deduplication Permissions, Rights and

Talent Management

User Experience (UX)

100% Vendor agnostic

approach

Thought leadership with more

than 170+ articles and 130+

audio podcasts

Deep understanding of Digital

Asset Management

Purpose driven team with

strong commitment and

delivery excellence

Flexible costing models.

End-to-end capability in SAP applications

SAP Solutions/Services

Global Implementation Partner in SAP Mobility on HANA, Global Application Support & Maintenance, Global template rollouts, Enhancement/development projects,

Application performance tuning, Archiving.

ABAP development, SAP Net Weaver Gateway, Basis, Security & GRC, BW, Business Objects(BOBJ), HANA development, Enterprise Portal (EP), SAP Mobility applications development (SMP 4.0 with UI5/FIORI, UX, Gateway)

Sales & Distribution, MM, FI/CO, PP, HCM, CRM, SCM-QM, SCM-PM, APO

Business Analysis Planning and Blueprinting Gap Analysis and Fitment Analysis Migration Study Project Scoping and Sizing

Project Management Functional Consulting Customization. Technical Development (ABAP,

HANA,BASIS Support, EP, BW/BO) Enhancement/ Development Data Migration

Offshore Technical Services Integration of SAP ERP with Other Systems Data Archiving Performance Fine tuning Testing projects in SAP

Application Maintenance & Support, 24*7 support

Enhancements / CRs Template Roll-out Troubleshooting, Fine Tuning of Configuration. Programs User Education & Training

PRE- IMPLEMENTATION

SERVICES

OTHER SERVICES

IMPLEMENTATION SERVICES

POST IMPLEMENTATION SERVICES

SERVICE AREAS FUNCTIONAL SKILLS TECHNICAL SKILLS

Comprehensive Support of Your Environment

Managed Infrastructure Services

Managed Hosting Services

• Packaged Application hosting

services

• Custom Application hosting services

Remote Infrastructure

Management Services

• IT Service Desk

• Enterprise Monitoring Services

• Managed Email Services

• Server Management

• Network Management

• Database Management

• Virtual Desktop Infrastructure

Management

Cloud Services

• Application migration to Cloud

• Managed Cloud Services

• Hybrid Cloud Implementation

• Cloud DR

• Microsoft Office 365 Services

Tech Platforms: Windows , IBM (AIX), Oracle , Solaris, Linux, VMware, Xen, Parallels, MS Hyper –V, Citrix

SLAs: Availability SLA Response SLA Resolution SLA

Tools: Tivoli,BMC Patrol, Nagios, Solarwinds , MRTG, Symantec, Veeam , Operations Manager , SCCM, WSUS

Partner Leverage: Microsoft Gold Partner VMware Solution

Provider Oracle Gold Partner IBM Business Partner AWS Technology Partner

Solution Accelerators: OneConsole Platform CMAT

Cloud Management and Monitoring Framework

Managed Cloud Services

Cloud Assessment and Consultation Services

Application & Data Migration Services

Private Cloud Implementation Services

Hybrid Cloud Implementation Services

Virtualization Provisioning and Management Services

24X7 Monitoring, Maintenance and Support

Proprietary Cloud Management and Monitoring Framework (CMMF)

Cyber Security Management Services Overview

Information Security Risk Assessment

•Health Care •Financial •Education •Manufacturing

Vulnerability Assessment

•Vulnerability Scanning •Network Unreality Assessment •Web Application Security Scanning •Penetration Testing •Wireless Security Assessment

Cyber Security Policy Development

Cyber Security Incident Management Planning

Security Awareness, Training, and Education

Cyber Threat Management Service

•Network Security Monitoring •Vulnerability Assessment •Log Collection, Aggregation, and Analysis •Security Device Monitoring •Cyber Security Incident Management

Cyber Security Staff Augmentation

Cyber Security Check-up Services

•Business partner & vendor risk assessment planning

•Cyber Security Policy Review & Development

•Secure disposal Assessment & Planning •Cyber Security Awareness and Training •Cyber Security and Performance

Monitoring Tiger Team •Intrusion Detection/Prevent Device Tuning

Retail Sector Capabilities

Retail Sector

Major Customers

E-Commerce and Multi-

Channel Web Analytics

Operational Diagnostics

Vendor Marts Merchandizing

Intelligence

Supply Chain

Industry Capabilities

Marlabs

Case Studies

Marlabs Case Study

Client Major Importer of High Quality Home Textiles in the United States

Need Streamline and automate processes to improve logistics and order fulfillment.

Implement an ERP system to achieve the benefits of integrated information systems

Marlabs Solution Implemented ERP modules – Sales, AR, AP, Inventory, Shipping, Purchasing, Warehousing.

Enhanced ERP product to fit client’s unique needs – implemented EDI, electronic receipt of orders, converted sales/shipping from single transaction processing to batch processing.

Developed new charge back module for handling bad/missing/delayed merchandise.

Added item locator to warehousing for product samples.

Implemented handheld devices interface – in/out transactions synced to ERP.

Created RFID solution for Walmart.

Enhanced warehousing system to handle cross-dock products.

Built facility for reports, analytics, forecasts.

Benefits Batch capability helped process larger order.

Streamlined sales order processing through complete data.

Implemented better forecasts and planning.

Ability to acquire and fulfill more orders.

Reduced errors through better quality systems

Brought down defect rates and eliminated defective products inventory.

Technology Platform Microsoft ASP.NET, SQL Server 2000, Windows 2003 Server Operating System, Google Maps, Full Text Search

Marlabs Case Study

Client Leading Specialty Retail Chain

Need Meet information needs of various stakeholders in product development.

Marlabs Solution Designed and developed portal solution that streamlines documents handling.

Hosts multiple types of documents including designs, contracts, shipping paperwork,

expense forms, reports, news, policies, photographs.

Enabled easy search of documents.

Shares information and data with local partners.

Controls access to information using tags.

Created a taxonomy - a system for classifying and labeling documents on the site.

Incorporates wizard that allows content creators to apply tags to documents that reflect

taxonomy.

Includes useful features such as an HR area, hints and tips, and an event calendar.

Benefits Accelerated rollout of designs.

Eased data maintenance.

Enabled employees to focus on core objectives.

Increased competitive advantage.

Technology Platform SharePoint

Marlabs Case Study

Client Global Leader in Manufacturing and Retailing of Toys

Need Improve the functionalities of the existing warehouse management system and provide

additional functionalities as needed.

Marlabs Solution Enhancements to the existing warehouse management application.

Adding new features to receiving modules.

Developed additional functionalities to the existing Radio Frequency Modules

Analyze the requirements and recommended appropriate changes to the existing system.

Developed, tested and implemented the changes to the application as needed.

Measured critical performance parameters before deployment to deliver a stable

application.

Benefits Highly skilled offshore team to provide analysis, design, development and testing services.

Adherence to strong policies and procedures in QA to deliver quality output

Improved speed to market and operational efficiencies.

Delivered a cost-effective solution utilizing our hybrid delivery model.

Technology Platform HP-VAX/VMS, COBOL, Oracle RdB, DEC-Forms

Standing apart in the marketplace

Value Proposition

Delivery Excellence

Domain Expertise

• Flexible, transparent, and mature engagement models

• Seamless solution integration

• Certification compliance

• Robust Governance

• Strong focus on emerging technologies

• CoEs for technology proficiency

• Best in class technology and security infrastructure

Customer Centricity

Investment In Talent

• US based, IP driven organization with a digital technology focus

• Flexible engagement models with global talent

• Proven record of successful on-site, off-shore and blended engagements

• Customized solutions and services

• High competence levels in all technologies

• Home grown algorithm for matching resources with customer’s unique need

• Global training centres: Continuous quality improvement programs

• High retention rates

Higher Customer

Satisfaction

Excelling Employees

Project Certainty

Highest ROI and Value

Contact Us

USA New Jersey

Marlabs Inc. (Global Headquarters) One Corporate Place South, Floor 3, Piscataway NJ 08854 - 6116 Tel: +1 (732) 694 1000 Fax: +1 (732) 465 0100 Email: contact@marlabs.com

India Bangalore

Marlabs Software (P) Ltd. Bagmane World Technology Center, 14th Floor, Citrine Block - 4, Marathahalli Outer Ring Road, Mahadevapura, Bangalore – 560 048 Tel: +91 (80) 67229400/700 Email: contact@marlabs.com

Canada Marlabs Canada Incorporated 1235, Bay Street, Suite 400 Toronto Ontario M5R 3K4 Tel: +1 (416) 934 5005 Email: contact@marlabs.com Mysore

Marlabs Software (P) Ltd. # 462, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4000200 Email: contact@marlabs.com Marlabs Software (P) Ltd. # 469, A & B Block, Udayaravi Road, Kuvempunagar, Mysore - 570023 Tel: +91 (821) 4191450 Email: contact@marlabs.com

Mexico Marlabs Technology Services Av. Patriotismo 229 Piso 8 Col. San Pedro de los Pinos Mexico, D. F. C. P. 03800 Tel: +1 (732) 694 1000 ext.6011 Email: contact@marlabs.com Kochi

Marlabs Software (P) Ltd. "Athulya", 2nd Floor, Infopark Kusumagiri P.O. Kakkanad Kochi - 682 030 Email: contact@marlabs.com Marlabs Software (P) Ltd. Trans Asian Corporate Park, XIV/396-C, Seaport Airport Road, Chittethukara, Kakkanad Kochi - 682 037 Ph: +91 (484) 6062885/886 Email: contact@marlabs.com

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