PPMA Annual Seminar Friday 19th April 2013

Charisma to drive performanceNikki Owen, Charisma and Engagement Expert, Audience with Charisma Limited

Research and Testing

✤ 2663 organisations globally

✤ 5 years at The Globe with hundreds senior managers

✤ Wide range of business sectors and job functions

✤ Comprehensive measurement criteria

KPIs Average Results

✤ Confidence +29%

✤ Respected +25%

✤ Frustration - 22%

✤ Difficult people +20%

✤ Engagement +19%

✤ Worried -18%

Power of Charisma

✤ Improves performance by 60%

✤ Increases engagement by 23%

✤ Attracts and retains talent

✤ Healthier and less stressed

✤ Increases resilience

Definition

✤ You can’t teach charisma with behaviours

✤ Engagement is an emotional reaction/response

✤ Being authentic is vital when influencing others

✤ Introverts can be just as charismatic

A Cellular Approach

✤ Survival or Growth

✤ Environment signals

✤ Cell gate closes

✤ Long term survival kills

Maslow

✤ Survival creates ‘walls’

✤ The Choking Effect

✤ Appears as resistance

✤ Powerless victims

✤ Best approach - create safety and support

Energy

✤ Cranfield Research 1997

✤ LOW ENERGY: survival, depressed, ill, stressed, negative, tired, disengaged

✤ HIGH ENERGY: growth, happy, positive, healthy, high impact, empowered, engaged

The Big AppleExperiment

✤ Based on Masaru Emoto research and hypothesis

✤ Demonstrates the impact of survival and disengagement

✤ 88% success rate

✤ Anyone can do this experiment

Impact of Survival✤ Conscious vs Unconscious -

watch your filters!

✤ Thoughts Emotions

✤ Broadcasting Frequency

✤ “When we can’t change a situation, we are challenged to change ourselves.”

“One man’s charisma changed my life.”Developing your charismatic potential will move others from a mindset of survival to one of growth.