Team building and team work

transcript

Let’s get to know each

other?

Krishantha Jayasundara

Staff Officer-Human Resources at Alpha

Apparels Ltd

BA General Degree

University of Peradeniya

(English, Psychology & Sociology)

PQHRM(IPM)

NDTHRD(IPM)

What are the teams you are familiar with?

Cricket Team

Foot Ball Team

Volley Ball Team

What is the common thing that you see in these teams?

Common Objectives

Winning the Game

What is a Team???

• A team is a small number of people withcomplementary skills who arecommitted to a common goal for whichthey are mutually accountable.

Small Number

Complementary skills

Common Goals

Mutual Accountability

Together MoreEveryone Achieve

Activity

• Participants start counting.

• The odd numbers are read out loud.

• Even numbers are silent and the person who is supposed to read even number has to raise his hand.

What is a Group?

• Group of passengers travelling in a plight

•TravellingWhat is

common in them?

•They are just passengers

Are they for a common

objective?

People who can identify with each other(sharing ideas, beliefs or experiences of common areas)

People frequently and regularly engage with each other (agreeing on a purpose and working together on a shared tasks)

People who recognize themselves and are recognized by others as part of a group.

Common Objective Team

GroupPersonalized Objectives

Types of Groups

Work groupsNeighborhood

groups

Social groups/special

interest groups

Self-help groups

Pressure groups

Categories of Group

Formal Groups

Informal Groups

Formal Groups

• Command group-comprised of employees who directly report to a supervisor

• Tasks groups-employees work to accomplished a certain task

Groups established by organizations to perform organizational work.

Informal Groups

• Interest Groups-established to meet a mutual objective

• Friendship groups-formed by members have something in common

Natural Grouping of employees that form to fulfill social needs.

Roles in Society

What do you mean by “Role”?

• A position that has to be assumed and acted by an individual in a group

The expected behaviour from someone

Father

Mother

Teacher

Office Assistant

Characteristics of Teams

1. Clear purpose

Action Plan

missionGoals

Vision

2. Informality

• Unlike you are working with your boss

• Unlike when the teacher is at class in school

3. Listening techniques

• Questioning

• Paraphrasing

• Summarizing

4. Civilized disagreement

Conflicts and criticisms are welcome within the team

5. Consensus decision making

6. Open communication

They share ideas and opinions openly

7. Clear roles and work assignment

What?Why?When?For whom?

8. Shared Leadership

• Not a single leader

• Members share leadership

• All are leaders

9. External Relations

• Team tries to makes relations with external parties

10. Style Diversity

• Leadership

• Approaches to tasks

• Skills diversity

11. Self Assessment

Focus on goals

Monitor their performance

Evaluate the performance

Concerned about

deadlines

12. Allocation right roles to the right people

13. Selection of members on the basis of skills and competencies

13. Challenging the group regularly with fresh facts and information

Innovative Ideas

Updated knowledge

14. Individual responsibility and accountability

• Each employee is aware of what is expected from them

• Achievement of individual tasks leads to the achievement of teams tasks

15. Developing trust among the

members

Benefits of Teams

1. Achievement of a goal in more efficient and more effective manner as team members are committed to one single goal

• More efficient-little time

• More effective-high productive/lack of wastes

• Committed- highly focused

2. People like to work with others due

to social satisfaction.

Increased morale and motivation can be expected.

3. High level of productivity through

specialized work processes and labour distribution

4. Team members communicate with each other more often. Thus, they don’t have misconceptions and misunderstanding among them.

5.Social learning takes place.

People learn from each other and from their mistakes as well.

6. Organizational flexibility

members are open-mined and willing to go through changes

Team Building

• Team building is a process of deliberately creating and effective team

Formation and Development of

Groups

Stage-01

Forming

Uncertainty

Effort to understand

their purpose

Interactions patterns tried

Stage-02

Storming

Conflicts and confrontations

Redefinitions of tasks and goals

Members withdraw

Stage-03

Norming

Cooperation and collaboration

Cohesiveness

Open communication and great interactions

Stage-04

Performing

Group is fully functional

work for the achievement of

set goals

Stage-05

Adjourning

Due to task completion or

goal attainment

Marked by positive emotions or feeling of loss

Formation and Development of Groups

Forming

Storming

Norming

Performing

Adjourning

Team Roles

• Meredith Belbin (1981) has identified key roles within a team

Chairman

Shaper

Monitor evaluator

Company Worker

Resource Investigator

Team worker

Completer/finisher

Expert

(1)Plant

Contribution Allowable Weaknesses

• Creative

• Imaginative

• Free thinking

• Generates ideas and

solves difficult problems

• Too preoccupied to

communicate effectively

(2)Resource Investigator

• Out going

• Enthusiastic

• Communicative

• Explores opportunities and

develops contacts

• Over-optimistic

• Loses interest once initial

enthusiasm has passed

(3) Coordinator

• Mature

• Confident

• Identifies talent

• Clarifies goals

• Delegates effectively

• Can be seen as

manipulative

• Offloads own share of

(4) Shaper

• Challenging

• Dynamics

• Thrives on pressure

• Has the drive and courage

to over come obstacles

• Offends peoples feelings

(5) Monitor Evaluator

• Sober

• Sees all the options and

judges accurately

• Lacks drive and ability to inspire others

• Can be over critical

(6) Team worker

• Cooperative

• Perceptive and diplomatic

• Indecisive in crunch situations.

(7) Implementer

• Cooperative

• Perceptive and diplomatic

• Indecisive in crunch

situations.

(8) Completer Finisher

• Painstaking

• Conscientious

• Searches out errors

• Inclined to worry unduly

• Reluctant to delegate

(9) Specialist

• Single minded

• Self-starting

• Dedicated

• Contributes only on a

narrow front

What kind of a team member are you?

Team building and team work

Leadership & Management