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© 2006 IBM Corporation
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IBM Tivoli IT Asset Management7.2 Portfolio
Odd LeonhardsenNordic. ITSM Community of practise [email protected]
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
2
Unified solution for Asset and Service ManagementGrows easily with client needs for faster time to value
Tivoli Provisioning Manager
Tivoli’s process automation engine
Tivoli Asset Management for IT
Tivoli Service Request Manager
Maximo Asset Management
Tivoli Change and Configuration
Management Database
Tivoli Asset Discovery for Distributed
Tivoli Asset Discovery for z/OS
Integrated PlatformAn integrated set of solutions represent the full management of data, processes, tooling,
workflow automation and people
Common Data Model The core solutions share a common data
subsystem for simple data sharing
Processes that Work Together The core solutions share a process workflow
automation engine
No Rip and ReplaceLeverage existing investments in IBM and 3rd
party IT management tools
Lower Cost of Ownership Lower infrastructure and training costs,
simple upgrade model
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
3
IT AssetMgmt
Plan
Acquire
Deploy
Maintain
RetireSoftware
Hardware
Oth
er
Service DeskC&CM
Discovery and Inventory
Corporate Apps:ProcurementHR
Tivoli IT Asset Management provides● Asset Lifecycle Management● Software Asset Management● Software License Management● Open platform for integration● Easy maintenance and upgrade
Products Include● Tivoli Asset Management for IT● Tivoli Asset Discovery for Distributed● Tivoli Asset Discovery for z/OS
IT Asset Management
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
4
web UI
Tivoli Asset Management for ITMaster Asset inventory
TADzTADd 3rd Party Discovery
LPAR LPAR
Desktop Server VirtualMachine
■ TAMIT is the one-stop-shop to manage assets – HW, SW, procurement, contracts, leases, warrantees, licenses and more
■ TADd and TADz provide software and hardware discovery services for distributed and z/OS platforms
DiscoveryServers
Asset Lifecycle MgmtSoftware Asset MgmtSoftware License Mgmt
DiscoveryAgents
Architectural Overview
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
5
IT Asset Management Business Priorities
IT Asset
Management
Software Asset
Management
Ass
et L
ifecy
cle
Man
agem
entF
inancial
Managem
ent
Audit Readiness
Accurate Inventory SW License Management
Purchasing
Maintenance
Disposal
Vendor Audits Internal Audits
Vendor Contracts
Warrantees
Leases
Service AgreementsAsset Costs
Business Services Costs
Total Cost of Ownership
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
6
Tivoli Asset Management for IT
Authorized Discovered
TAMIT Application(IT Asset Lifecycle + full SAM)
Rules BasedReconciliation
Procurement
Contracts
Human Resources
Finance
Other Sources
Out of the Box Reconciliation
• Linkage based on unique attribute(s), like serial number
• Identification of ‘authorized’ Assets missing in Deployed Asset Inventory
• Identification of Deployed Assets missing in ‘authorized’ Asset Inventory
• Comparison of attributes/specifications
Reporting andAnalysis
SMS/SCCM Altiris
Centennial TCM
TNM IPTPM
TADzTADd
Authorized Asset
• Authorized assets is the inventory of record
• The Assets are populated via the procurement process and other business processes
• Hardware is entered as assets
• Software is entered as entitlements
• Attributes include: asset, software licenses, location, features, assigned to, condition monitoring, etc
Discovery Services
Enterprise Applications
IBM
Tiv
oli I
nteg
ratio
n C
ompo
ser
These tables are part of common database shared with TSRM, CCMDB and TPM
TADDM
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
7
Reporting Tools
■ Report administration through the platform
– inherits look and feel and deliver uniform report-level security
– removes separate reporting server installation
■ Tivoli Common Reporting (TCR)
– Report engine allows multiple sources
– Wide range of formats and graphing options
– Conforms to overall Tivoli standard reporting tool
■ Loads of canned reports
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
8
TAMIT 7.2 License Management Report Samples
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
9
TAMIT 7.2 Report Samples …
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
10
TAMIT 7.2 Report Samples …
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
11
Product Usage Trend reports enables you to identify products that can potentially be dropped / consolidated. Drill down to see who is using the product Chart has a logarithmic scale so trends from multiple metrics can be shown together
IBM Software Group | Lotus software
IBM Software Group | Tivoli Software
12
Why IBM?Only vendor that can manage all asset classes on a single, unified architecture, combined with service desk, change and configuration management.
Deep industry knowledge across a broad spectrum of asset intensive businesses - Oil & Gas, Utilities, Transportation, Life Sciences, Nuclear Power, Government, etc.
Built-in configuration tools allow for easy, on the fly changes to UI, workflows, processes, reports. Configurations readily upgrade from one version to the next.
Only vendor to provide Software Asset Management for both distributed and mainframe environments and help manage complex license entitlements.
Web-architected platform built on J2EE with advanced business process management; based on SOA, web services and XML.
Supports 7 ITIL processes out of the box: Incident, Problem, Change, Release, SLA, Configuration, Availability.
IBM offers full breadth of end-to-end asset and service management solutions that operate on a common web services infrastructure.
Unified Solution
Industry Expertise
Ease of Configuration and Upgradeability
Software Asset Management
Leading, standards-based technology
Built ground up on the ITIL framework
Breadth of Service Management offering