8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

1/16

UnderstandingUnderstanding

NonverbalNonverbalMessagesMessages

UnderstandingUnderstanding

NonverbalNonverbalMessagesMessages

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

2/16

Preview

Why Focus on Nonverbal Communication?

The Nature of Nonverbal Communication Codes of Nonverbal Communication

How to interpret Nonverbal Cues More

Accurately

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

3/16

Nonverbal Communication

Defined Communication

other than writtenor spoken languagethat createsmeaning forsomeone Sign language is one

exception to thisdefinition

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

4/16

Why focus on Nonverbal

Communication? Nonverbal messages communicate

feelings and attitudes

Most significant source of emotionalinformation is the face (AlbertMehrabian)

Vocal cues

Approximately 93% of emotionalmeaning is communicated nonverbally.

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

5/16

Why focus on nonverbal

communication? Nonverbal messages are

critical to successfulrelationships

Nonverbal messages servevarious functions forverbal messages:

Substitute Complement Contradict

Repeat Regulate Accent

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

6/16

The Nature of Nonverbal

Communication Culture-Bound

Rule-governed

Ambiguous Perception checking

Continuous

Non-linguistic Multi-channeled

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

7/16

Codes of Nonverbal

Communication Appearance

artifacts

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

8/16

Codes of Nonverbal

Communication Body movement,Gestures, and Posture Kinesics refers to the

study of human

movements, gestures,and postures Emblems Illustrators Affect displays Regulators

adaptors

(P

eople En Espaol Magazine, Aug 2004, pg 20)

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

9/16

Codes of Nonverbal

Communication Kinesics Research

Quasi-courtship behavior nonverbal

actions we consciously andunconsciously exhibit when we areattracted to someone: Courtship readiness

Preening Positional cues

Appeals to invitation

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

10/16

Codes of Nonverbal

Communication Eye contact Facial expressions

Touch (haptics) Touch ethic The Voice

Paralanguage or vocalics

Back-channel cues Response latencies

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

11/16

Codes of Nonverbal

Communication Environment, Space, and Territory

Physical environment

Space (proxemics) Intimate space

Personal space

Social space

Public space

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

12/16

Edwin T. Halls

Zones of Space

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

13/16

Codes of Nonverbal

Communication

Territory Territoriality

Territorial markers

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

14/16

How to Interpret

Nonverbal Cues Immediacy

Immediacy CuesProximity:. Close, forward leanBody Orientation: Direct, could be side-by-sideEye Contact:..Eye contact & mutual eye contactFacial Expression:.. SmilingGestures:. Head nods, movementPosture:. Open, relaxed, arms oriented toward

others

Touch:.. Cultural-and-context appropriateVoice: Higher pitch, upward pitch

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

15/16

8/8/2019 04 NONVERBAL.pptnonverbalmessages Souza - English Speaking Course Lucknow - www.cdilucknow.blogspot.com

16/16

What questions

do you have?

Homework:Reading?Turn in assignment?