the LEAD Sheet CONTENTS EMPLOYER CORNER DRIVERLESS TRANSPORT ASK A CASE MA NAGER MAY 5, 2016 A LABOUR MARKET NEWSLETTER FOR GREATER VICTORIA EMPLOYMENT SERVICE CENTRES NEXT ISSUE: MAY 19, 2016 2 5 3 By Kate Wiley W hile the number of self-employed in Canada is growing, most people shy away from the financial insecurity and long hours required to launch a business. Yet job seekers after a regular pay cheque would do well to adopt certain entrepreneurial traits, starting with… 1. NETWORKING CHOPS Anyone who has started a business will tell you that a solid network of contacts is essen- tial. Even after 10 years at the helm of bWEST Interactive, Chris Burdge says the more he networks, the more successful his company becomes. “Victoria is pretty amaz- ing. You can be out at an event every night of the week if you want. Between the chambers (Continued on page 4 )
Transcript
the LEAD Sheet
CONTENTS
E M P L O Y E RC O R N E R
D R I V E R L E S ST R A N S P O R T
A S K A C A S EM A N A G E R
MAY 5, 2016
A L A B O U R M A R K E T N E W S L E T T E R F O R G R E AT E RV I C T O R I A E M P L O Y M E N T S E R V I C E C E N T R E S
NEXT ISSUE:MAY 19, 2016
2
5
3
By Kate Wiley
While the number of self-employed inCanada is growing, most people shy
away from the financial insecurity and longhours required to launch a business. Yet jobseekers after a regular pay cheque would do
well to adopt certain entrepreneurial traits,starting with…
1 . N E T W O R K I N G C H O P SAnyone who has started a business will tell
you that a solid network of contacts is essen-tial. Even after 10 years at the helm ofbWEST Interactive, Chris Burdge says themore he networks, the more successful hiscompany becomes. “Victoria is pretty amaz-ing. You can be out at an event every night ofthe week if you want. Between the chambers
Burger joints may be nothing special, but a locally-sourced, family run burger lounge stands out from the
crowd. Bin 4 is exactly such an establishment and the Victo-ria-based business is hiring. Operations Manager Gary Stra-chan has a tip for you: Don’t rely on your resume to stand outfrom the crowd.
“To get your personality across on a resume is very diffi-cult,” says Gary. “I find that in the restaurant industry, toomuch information is a negative. When I look through resumesand see 12-15 jobs under employment and 2-3 paragraphsunder likes and hobbies, I tend to scan them rather than fullyread them.”
Bin 4 managers schedule weekly open interviews at allthree restaurant locations. This is the best way for applicantsto submit a resume, according to Gary. Alternately, you canfind Bin 4 representatives at a Hospitality Job Fair on Thurs-day, May 12, hosted by GT Hiring Solutions. Register withyour WorkBC Employment Service Advisor or contact Sue [email protected].
Handing over a resume in person allows the hiring managerto get that critical first impression one-on-one. “I have beeninterviewing people in the restaurant industry for 15 yearsnow and the first 2 minutes of any interview is the most criti-cal time for me when it comes to consideration for employ-ment,” says Gary.
Bin 4 is filling entry-level kitchen positions such as dish-washer, prep cook and fryer cooks. They are also looking to fillfront-of-house positions like hostess/hostand bussers. Whilesome experience isnecessary, direct
experience is not something the restaurant always requires.“Training people to follow our procedures and customer ser-vice is easier than training people to have great personalitiesand be confident in what they do,” explains Gary.
Competition is greatest for the hosting positions. The res-taurant receives as many as 40 resumes for such openings,according to Gary. A face-to-face meeting can help propelyou to the top of the stack. Start things off with a firm hand-shake, consistent eye contact, and a professional appear-ance. Applying to work at a lounge doesn’t give you license toshow up to an interview in a tube top. From there, just letthe conversation flow, recommends Gary. Over scripting youranswers can make for an awkward interview.
Bear in mind that first impressions are also made online.Gary says scanning social media has largely replaced the ref-erence checks he once relied on: “It’s OK to speak your mind,but Victoria is a small town, especially within the restaurantscene, and if you choose to use social media as a platform tocomplain about someone [at work], be prepared for a poten-tial employer to see that.” The lesson here: Clean up yourFacebook account before launching a job search.
A final bit of advice from Bin 4: Set your sights high. Somepeople mistakenly regard restaurant industry jobs as littlemore than a paycheque while they prepare for a “real” ca-reer. Gary is proof of the fallacy of this misconception. “Istarted in the industry like everybody else as a dishwasherand made it a goal to learn everything I could,” he reminisc-es. “Now that I am the Operations Manager for all 3 locationsof Bin 4 Burger Lounge, I continue to try and learn and growin my position. I enjoy the challenge.”
Got a story to share? Your success could inspire others. [email protected].
Predicting labour market demand is a tricky proposi-tion. Great effort is spent every year in this country
trying to forecast where there will be a future shortage orsurplus of workers in various occupations. Technology hasgreatly complicated this tricky task, as new jobs are con-stantly being created that did not previously exist. Job titleslike XU Guru, Social Media Manager, Chief Digital Officer andRuby on Rails Developer are just a few of the examples ofthis. These jobs did not exist a short generation ago, so la-bour market forecasting in this age has become exceedinglycomplex. One thing that helps is to be able to discern thedifference between a trend and a fad.
Over the last year or so I keep coming across news storiesrelated to the development of driverless vehicles. Once thestuff of science fiction, this technology is now at the pointwhere driverless vehicles are out on the road and constantlybeing tested and improved. Driverless cars have been pre-dicted to be employment-killers in various sectors includinginsurance and law enforcement, as well as automobile manu-facturing, sales and repair. As most driverless vehicles arepowered by electricity (or are hybrids) it is projected thatthere will be less demand for gasoline so the energy sectorcould be greatly affected as well. It is people who drive for aliving who are most at risk, however. In April the Globe andMail reported that the jobs of “300,000 transport truck driv-
By Tony Abbis
ers and 50,000 to 60,000 taxi drivers are at risk of beingeliminated”.
Perhaps the estimates are inflated, but it is easy to seethe risk. Is the arrival of this technology a fad that will proveto be impractical due to safety and legal issues? Will we seedriverless car and truck technology relegated to the side-lines, never being adopted on a broad scale?
The questions have already been answered and the robotsare winning. Just last month a “platoon” of six self-drivingtrucks successfully made a cross-border journey in Europe.These particular trucks had an operator on board, but thepoint is an operator is not actually needed. This technology isalready at the point where it is being implemented and, infact, is being used in Canada’s oil sands.
One of the reasons that companies embrace robotics, au-tomation, and artificial intelligence is that it allows them toeliminate the costliest part of their operations: us. A driver-less car doesn’t need to stop and sleep and it doesn’t need tobe paid a salary or benefits. Once it is purchased it justneeds to be maintained. Companies will adopt this technolo-gy to increase profits and those that don’t will find them-selves at a competitive disadvantage.
Concerns around self-piloting vehicles abound, and for thatreason, people who currently drive for a living and those whowant to, need not panic — but they should be aware of thistrend and the effect it could have on their careers.
The world of work continues to rapidly change, and tech-nology is one of the main forces that impacts how and wherewe will work in the future. Being able to differentiate be-tween a fad and a trend, constant skill upgrading and beingnimble enough to jump between sectors and jobs is going tobe the key to effective career management.
For links to resources and an archive of this column checkout worklink.bc.ca.
Modis is recruiting for a contract Senior UX Developerin Victoria. Qualifications include HTML5/CSS3/Bootstrapexperience. The agency is also searching for a contractSr. .NET Developer. Go to modiscanada.com.
Best Buy in Langford seeks a Geek Squad Tech (Com-puter Technician). Qualifications include 6+ months of
related work experience. Learn more at bestbuy.ca > Ca-reers.
Flow Technologies is hiring an iOS Developer with ex-tensive knowledge of Swift and Objective-C. Qualifica-tions include 2-4 years of experience in iOS development.Details on the Job Board at viatec.ca.
of commerce and Meetups, there’s always something goingon,” says the man who many refer to as “Victoria’s marketingguru”. It’s all about selling yourself — whether to a futureclient or future employer. You’ve got to get your message outthere. “Even if you don’t meet the right people, consider itan opportunity to brush up on your networking skills,” advisesChris.
2 . F A M I L I A R I T Y W I T H T H E M A R K E TThe first step when building a business is to thoroughly re-
search the market. A successful business plan and financingdepend on whether there is demand for your goods/services.Likewise, when conducting job research, you’ll want to get afeel for what skills are in demand. Don’t stop at the hiringcompany’s website. Look at the industry as a whole: Whattraining is required? What are wages like? Who are the keyplayers in the industry? Where are the opportunities forgrowth? This is the kind of information that will help youwrite an informed cover letter and ultimately sound crediblein an interview.
3 . V E R S A T I L I T YChange is the only constant in today’s job market. Gone
are the days when the majority of the population stayed inone job for life. Like the small business owner who is con-stantly adapting to her client’s needs, job seekers need to beopen to reinventing themselves mid-career. This will proba-bly involve acquiring new skills. When researching a new ca-reer direction, don’t be afraid to look at areas outside yourcomfort zone. Need to update your technical skills? Comput-ers are often less intimidating in a classroom setting. Speakto your WorkBC Employment Service Advisor about education-al resources available in your field of interest.
“There are not that many full-time jobs to step into thesedays,” says Chris. “More common are the contract-based,
freelance or part-time jobs. [Job seekers] need to changetheir mindset, brush up on their skills, and maybe do somecontract work that might lead to a full-time position.”
4 . D E T E R M I N A T I O NEntrepreneurs don’t give up — or at least not the success-
ful ones. Just as a small business weathers the ups anddowns, so too must the job seeker stay the course. In thebusiness world, everyone faces rejection: from banks, inves-tors, clients, and employers. Feeling discouraged is natural,but you must tap into that inner mojo that gets you back inthe game. Discover what makes you excited about life andfind a way to incorporate that into your work.
“I don’t necessarily ascribe to the notion of following yourbliss,” says Chris. “Your passion might be finger painting. ButI think it’s possible to find a good balance between what youare passionate about and what can make you some money.”Building upon his enthusiasm for innovation, Chris co-foundedSocial Media Camp in 2010. It gives him an opportunity toexplore and share ideas around social media — somethingthat inspires him and supports his business.
5 . P A T I E N C EJust as a start-up does not take flight overnight, getting
noticed in today’s job market takes perseverance. JoblessCanadians looking for work remain unemployed for fivemonths on average, according to Employment and Social De-velopment Canada. If your electronic resume fails to make itpast a company’s digital filters, try a different approach. Toborrow a favourite marketing metaphor: Think outside thebox. In this case, that might well mean thinking beyond yourlaptop. Personal connections open doors. Employers won’tknow what they’re missing unless you tell them.
Kate Wiley is editor of The LEAD Sheet. Contact her [email protected].
(Continued from page 1)
Source Security is hiring full-time Security Guards for aSupportive Housing Complex in Downtown Victoria. Thisposition will dealing with persons that are confrontationaland violent. Must have a valid B.C. security license. Thecompany is also hiring a full-time Site Coordinator. Detailsat sourcesecurity.ca/jobs.
District of Saanich - Cedar Hill Recreation Centre is re-cruiting for multiple auxiliary relief Building ServiceWorkers. Requirements include Grade 11 and completionof Custodial Services Program (Building Service Worker Iand II certificates); plus three to six months’ related ex-perience. Find the complete listing at indeed.ca.
Sleeman Breweries seeks a Warehouse Coordinator inVictoria. Qualifications include post-secondary educationin a related field, and a minimum three years of experi-ence in a related role, preferably in a warehouse/ distri-bution environment. Search indeed.ca.
University of Victoria has an opening for a Security Of-ficer with First Aid. Experience in any of the followingfields: Law enforcement, firefighting, ambulance service,search and rescue or as a mental health services provideris beneficial. Candidates should possess or obtain within 6months of hire an Occupational First Aid Certificate, LevelII and the Justice Institute of B.C. Security Officer's Cer-tificate (or equivalent). Go to uvic.ca > Future faculty &staff. Closes May 19.
Slegg Building Materials (WSB Titan) is hiring a full-timeStock Associate in Sidney. A broad knowledge of buildingsupplies is necessary, as well as a positive, can-do atti-tude. Find the complete listing at wowjobs.ca.
Walmart Uptown is looking for a part-time OvernightStocker. The Associate must assist customers in locatingmerchandise and must constantly lift/move objectsweighing at least 18 kg (40 lbs.). Learn more atcareers.walmart.ca.
Real Canadian Superstore has a part-time opening inStock Replenishment. Candidates must be available forthe required shift/weekends as well as able to lift up to50lbs. Training provided. Search wowjobs.ca.
Island Health requires a casual Nursing Unit Assistant& Switchboard Operator at Saanich Peninsula Hospital.Qualifications include graduation from a recognized Nurs-ing Unit Clerk program plus one year's recent experience.There is also a Nursing Unit Assistant opening at RoyalJubilee Hospital. Details at viha.ca > Careers.
Connect Hearing is hiring a Customer Care Represen-tative in the West Shore. Grade 12 graduation and recep-tion/ office experience are required. Experience inworking with the elderly and/or hard of hearing consid-ered an asset. Visit connecthearing.ca/careers.
BC Cancer Agency is looking for a Research Assistant 2to work at the agency’s Cancer Immunotherapy Programin Victoria. The successful candidate will have a degree ina related discipline such as Biology or Biochemistry, and aminimum of two years of related experience in a researchlaboratory, with at least one year of standard cell cultureexperience. Go to jobs.phsa.ca.
West Shore Parks and Recreation Society seeks season-al, full-time Summer Camp Inclusion Leaders. Applicantsmust be 19 years of age and possess experience workingwith children with disabilities or additional supportneeds. Find the complete posting at workbc.ca. ClosesMay 24.
Sooke Health & Fitness is filling part-time positions forMember Services and Membership Sales Representa-tive. Prior sales experience is not required as full trainingwill be given. First Aid considered an asset. Find the com-plete listing at sooke.pocketnews.ca > Jobs.
Island Health is recruiting a Coordinator, Medical StaffPerformance Support at Fort Royal Medical Centre inVictoria. Qualifications include a level of education,training and experience equivalent to a relevant diploma,such as business administration or human resources, andfive to seven years of related experience, preferably in ahealth care setting. Find out more at viha.ca > Careers.
TRADES & TRANSPORT JOBS
Pescatores Fish House seeks a full-time Sous Chef/Cook. At least 1 year experience working in a sous-chefposition is required. Find the complete job listing atworkbc.ca. Expires Aug. 25.
Atria Senior Living is hiring a Cook at its Victorian atMcKenzie community. Minimum of one to three years ofexperience as a cook in a hospitality or healthcare envi-ronment is required. The facility is also hiring a KitchenUtility Worker. Learn more at atriaretirement.ca > Ca-reers.
Beaconsfield Inn is recruiting a part-time BreakfastCook. FOODSAFE certification and experience required.More information at go2hr.ca/jobs.
COBS Bread is hiring a Baker in Langford. Candidateswith previous experience in baking and customer service
are preferred, although it is not essential as full trainingis provided. Details at cobsbreadcareers.com/jobs.
Victoria Hyundai seeks an Apprentice Technician.Qualifications include extensive knowledge of differentautomobiles, their service needs parts and functions. TheApprentice works an 8 hour day, with overtime when re-quired. More information at wowjobs.ca.
Town & Country Painting is looking for an experiencedPainter and Painter’s Helper. Learn more on the JobBoard at worklink.bc.ca. Expires May 31.
Babcock is recruiting a Project Zone Manager with aminimum of five years’ experience in a project leadershiprole. Qualifications include a broad engineering back-ground; Submarine experience is particularly useful. Findthe complete listing at workopolis.com.
I am not a product of my circumstances. I am a product of my decisions.
— Stephen Covey
Beacon Community Services is hiring a Scheduler 1 witha high school diploma, computer aptitude, and a minimumtyping speed of 40 wpm. Previous experience in a commu-nity-based health care setting is an asset. Details atbeaconcs.ca > Employment. Open until filled.
City of Colwood requires a full-time AdministrativeAssistant II – Receptionist. Qualifications include a mini-mum of one year of clerical/office experience, preferablyin a municipal government office. Find the complete list-ing at civicinfo.bc.ca. Closes May 11.
Sysco Corporation is filling openings for two MarketingAssociates. Post-secondary education in a business relat-ed field, plus 2-3 years outside sales and/or Foodservice /Hospitality experience needed. Learn more at sysco.ca ›Career Opportunities.
Royal Roads University is recruiting a Program Associatein the School of Environment and Sustainability. Qualifica-tions include three to five years administrative experi-ence; a certificate in Office Administration would be anasset. More information at humanresources.royalroads.ca.Closes May 12.
Hotel Grand Pacific is seeking an outgoing ReservationsAgent for the summer season. The successful candidatewill have previous reservations or sales experience, aswell as the ability to multitask and type 50 WPM. Detailsat go2hr.ca/jobs. Closes May 15.
CIBC is hiring a full-time Financial Services Represen-tative in Victoria. Qualifications include current accredi-tation and good standing in Mutual Funds License, plustwo to three years of experience promoting products to
meet client needs. Find the complete listing atjobs.localworkbc.ca.
Hulko Cameron Wellburn has an opening for a tempo-rary, full-time Administrative Assistant. Strong workingknowledge of Word, Excel and Outlook is required. Experi-ence with an accounting firm is an asset. More informa-tion at jobfind.findem.ca.
SNC-Lavalin Operations and Maintenance requires anAdministrative Assistant with a minimum of three years’experience in the last seven years as an AdministrativeAssistant. Experience with invoices and purchase ordersrequired. Go to snclavalin.com > Careers > Canada > Brit-ish Columbia.
Engaged HR seeks an Executive Assistant with a post-secondary education in business or marketing, plus a mini-mum of three years’ experience in an office setting.Knowledge and experience with online marketing re-quired. Details at workbc.ca. Expires May 13.
The Land Title and Survey Authority of British Columbiahas an opportunity for a qualified Corporate Controller tojoin the Victoria Corporate Office for a 14 to 16 monthleave replacement. Qualifications include professionalCPA designation, plus a minimum of five years’ experienceat a management level. More information at bcjobs.ca.
BC Public Service has an opening for a PurchasingAgent within the Procurement Services Branch. Qualifica-tions include knowledge of BC Bid and three years of ex-perience in purchasing in a public sector environment.Learn more at www2.gov.bc.ca > Current Job Postings.Closes May 13.
TD Canada Trust in Sooke requires a part-time Custom-er Service Representative with flexibility to work eve-nings and weekends when required. Find a complete jobdescription at sooke.pocketnews.ca > Jobs.
Atria Senior Living is hiring Waitstaff at its Victorian atMcKenzie community. Qualifications include basic reading,writing, and mathematical skills, plus strong communica-tion and teamwork skills. The facility is also hiring House-keepers. Learn more at atriaretirement.ca > Careers.
St. Vincent de Paul Thrift Store seeks a part-time Clerk.Shifts will be scheduled Saturdays and Mondays, plus anystaff replacement shifts. Healthy body and positive atti-tude required. Details on the Job Board at worklink.bc.ca.
Cineplex Odeon Westshore Cinemas has an opening for apart-time Cast Member. Requirements include superiorcommunication skills and availability to work late onweekends and some late weeknights (midnight). Go tocineplex.com > Careers at Cineplex.
Off The Eaten Track is looking for a part-time FoodieTour Guide in Victoria. Passion for food and local foodculture is a must, as well as knowledge of local food sceneand an ability to lead a tour from 2-12 people. Learn moreat go2hr.ca/jobs.
The Home Depot seeks a part-time Order Picker in Vic-toria. Must be able to operate lift equipment and obtainnecessary internal licensing required by The Home Depot.Go to jobs.homedepotjobs.ca. Closes May 13.
Walmart Langford is hiring a temporary Sales Associatein its Garden Centre. The Associate will be involved infrequent repetitive hand actions and must frequently lift11.3 kg (25 lbs.). Walmart at Uptown has an opening for apart-time Cashier. Learn more at careers.walmart.ca.
We Check (CRG Mystery Shopping) is recruiting part-time, casual Mystery Shoppers/Data Collection Study.Must have great attention to detail and access to the In-ternet. More information at workbc.ca. Expires May 31.
Howard Johnson Hotel & Suites in Victoria has an open-ing for a full-time Front Desk Relief Night Audit. Qualifi-cations include one year’s experience as a front deskagent in a full service hotel. Post secondary education inTourism or Hospitality fields an asset but not essential.Details at go2hr.ca/jobs. Closes May 13.
Best Buy in Langford seeks a Connected Solutions Spe-cialist. Must be passionate about technology and able towork a flexible schedule. Learn more at bestbuy.ca > Ca-reers.
Rogers is looking for a Store Manager for the DouglasSt. location in Victoria. Minimum 2-3 years in retail man-agement experience required; call centre/customer ser-vice management experience an asset. Find a full jobdescription at jobs.rogers.com.
The Co-op Food Centre in Saanichton is hiring a Pro-duce Supervisor with knowledge of fresh food handlingpractices and retail experience in a similar position. Go topeninsulaco-op.com > Employment. Closes May 15.
Thrifty Foods (Sobeys) in Mill Bay requires a Bakery As-sistant Manager. Qualifications include previous bakeryretail experience, as well as excellent customer service,communication and leadership skills. Learn more atsobeyscareers.com. Closes May 16.
Victoria Hyundai is recruiting Sales Representativesand a Service Advisor. Superior customer service skills re-quired, in addition to a high school diploma. Details atvictoriahyundai.com > About Us > Employment.
The Employment Program of British Columbia is funded by theGovernment of Canada and the Province of British Columbia.
102 - 415 Gorge Road ERegister with your WorkBC Employment Service Advisor or Sue [email protected]
Do you have Empress-ive talent? If so join our team. We arerecruiting: Room attendants, House persons, dishwashers, chefde Partie, servers, Hosts, bartenders, cooks assistants, GuestAgents, Porters, Journeypersons (Culinary Department),Fairmont Gold Attendants
Would you like to work in a hotel with a reputation for superbservice & hand-picked professionals? Look no further... we’reyour destination!Room Attendants, Room Service Servers, Guest ServiceAgents, Bell Persons
Be part of the best patio scene that Victoria has to offer!We are currently recruiting: Hosts, servers, bussers, prepcooks, line cooks, lead cooks, dishwashers as well asbaristas for Starbucks
Earl’s… casual dining at its best. We are looking for both Backof House (BOH) and Front of House (FOH) positions. We give allof our employees a chance to learn our business from theground up!
Want to work in a fast paced, high energy, fun workplacewith great coworkers and a dedicated management team…look no further if you are after a line cook or hostess position(experience required)
● Unemployed, non-EI BritishColumbians who are LandedImmigrants or CanadianCitizens and are not attendingschool
●A non-EI individual is one whohas not established a regularEmployment Insurance claim inthe last three years; and/or hasnot established a maternity orparental claim in the past fiveyears
Program Offers:● Up to 4 weeks of facilitated group work with follow up
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● Preparation for employment including industry specificshort-term training to enhance labour market participation
● Opportunity to develop and/or improve your skills to findwork with the necessary structure, routine and up-to-datejob search information
● Chance to meet local employers, sharpen yourcommunication skills and reach your goals in an inspiring,positive environment
Contact: 250.474.2598 Location: #101-847 Goldstream Avenue, LangfordOpen to Westshore, Sooke and Greater Victoria Residents (exception ~ Saanich Peninsula)
