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Mobile caller location in Europe

Cristina LumbrerasTechnical Director, EENA

Introduction

Costs

Privacy Accuracy

Time of delivery

Legal Framework - Universal Service Directive (Article 26):

Member States shall ensure that undertakings concerned make caller location information available free of charge to the authority handling emergency calls as soon as the call reaches that authority. […] Competent regulatory authorities shall lay down criteria for the accuracy and reliability of the caller location information provided. [26.5]

Legislation

Legal Framework - Universal Service Directive (Article 26):

In order to ensure effective access to “112” services in the Member States, the Commission, having consulted BEREC*, may adopt technical implementing measures. However, these technical implementing measures shall be adopted without prejudice to, and shall have no impact on, the organisation of emergency services, which remains of the exclusive competence of Member States. [26.7]

* Body of European Regulators for Electronic Communications

Legislation

Mobile phone calls location

• Time for the provision of the caller location information (COCOM* Report 2015):

• In some Member States almost immediate (between 1.2 and 2 secs)

• Other countries between 5 and 12 secs

• Some Member States more than 10 minutes

* COCOM: Communications Committee

Time for the provision of the caller location information too long in some countries

Mobile phone calls location

• Accuracy (COCOM Report 2015): wide majority of MS reported Cell/Sector ID

Cell ID / sector ID not accurate enoughNo Member State imposed stricter caller location criteria

Presentation title

Mobile Caller Location in European Union2011 – Time of provision

10 minutes or more

Between 1 – 5 minutes

Between 10 and 60s

Less than 10s

Unclear

Presentation title

Mobile Caller Location in European Union2015 – Time of provision

10 minutes or more

Between 1 – 5 minutes

Between 10 and 60s

Less than 10s

Unclear

Presentation title

Mobile Caller Location in European Union2011 - Accuracy

Cell-ID /Sector ID

Presentation title

Mobile Caller Location in European Union2015 - Accuracy

Cell-ID /Sector ID

Presentation title

Emergency Apps sending location to the PSAP

11

Shows the need for accurate location Not enough penetration Works only with the integrated PSAP

Presentation title

Conclusions

Emergency services need accurate and fast location data

Not significant evolution

A better solution in the short term is needed

12

Thank you!

Contact informationCristina LUMBRERAS

cl@eena.org

Questions?