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ATC03000AEN - Avaya Aura™ Fundamental Technology Assessment

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    Which statement is true about the SM100?

    It provides SIP firewall and denial-of-service protection.

    Avaya Aura Fundamental Technology Assessment

    Code: ATC03000AEN Type: Assessment

    Hours: 1 Primary Training Type: Technical

    Delivery Language: English Materials Language: English

    Region Offered: All Cost in Local Currency | USD: Details No Cost

    ob Function:

    Alternate Delivery Options:

    Description:

    Synopsis

    This curriculum assessment validates your mastery of the learning objectives identified in the following courses:

    AVA00831WEN: VoIP in Practice

    ATC01270WEN: Quick SIP

    ATC00940WEN: WAN Services and MPLS/SIP Technologies

    ATI01440WEN: Avaya Aura Hardware

    ATU01730WEN: Avaya Aura Communication Manager Architecture, Protocols and Features

    ATC01681WEN: Avaya Aura Management Tools

    ATI01672VEN: Designing, Installing, Administrating and Troubleshooting Avaya Aura Communication Manager

    ATU00170WEN: Avaya Aura Session Manager Technical Overview

    ATU00183WEN: Avaya Aura System manager Technical Overview

    This curriculum focuses on courses in the Avaya Connect Core Curriculum. This assessment has 50 questions and the minimum passing scores 75%.

    Audience

    Avaya Employees and Business Partners with Avaya Core knowledge.

    Prerequisite Knowledge

    There is no specific prerequisite knowledge recommended.

    Assessment Policy

    Avaya University policy allows two pre-course attempts for all course assessments. If upon completion, you have not passed theassessment, you will need to enroll in the learning activity and provide payment information as appropriate.

    rerequisites:

    NONE

    MaintainImplementSell

    Design

    http://course.avaya-learning.com/portal/content_public/extras/pricing_policy.htmhttp://course.avaya-learning.com/portal/content_public/extras/pricing_policy.htm
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    It logically and seamlessly integrates Session Manager with the voice network.

    It passes all SIP TLS connections through to the Session Manager.

    It uses Kerberos validation to ensure connections from only trusted SIP elements.

    Correct!

    In a VoIP network, what is the proper term for the amount of variance in the time it takes forVoIP communications to travel from the sender to the receiver?

    jitter

    packet delay

    latency

    packet loss

    Correct!

    Zatek formule

    Which three statements are true about the password requirements of a new messagingsubscriber? (Select three.)

    TRUE The password must contain numeric and alphanumeric characters.

    FALSE The password cannot be a single repeated character.

    TRUE The password cannot be identical to the extension number.

    TRUE The password must be at least six characters.

    FALSE The password can be up to 15 characters long.

    Incorrect. Please review course ATI01672VENAvaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)

    Konec formule

    Which Communication Manager report provides traffic data for the previous 24 hours?

    1-Day Traffic Summary

    Call Rate Measurements

    Call Summary Measurements

    Recent Call Traffic Summary

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    Correct!

    Which statement is true about IP network regions?

    It is a group of endpoints that share common attributes.

    A maximum of 128 network regions can be configured enterprise-wide.

    The default IP network region is region 100.

    Endpoints do not belong to a network region until they are assigned.

    Correct!

    Zatek formule

    The Avaya Aura Communication Manager serves which three basic functions?(Select three.)

    FALSE analog device

    connectivity

    TRUE PBX services

    TRUE mobility services

    TRUE call center functions

    FALSE call treatments

    Correct!

    Konec formule

    Zatek formule

    Konec formule

    Which algorithm is most often used to determine the number of agents needed to support anACD?

    ACELP

    Engset

    Erlang B

    Erlang C

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    Incorrect. Please review course ATI01672VEN.

    Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)

    Asi Erlang C

    Which algorithm is most often used to estimate the number of trunks needed to the PSTN?

    ADPCM

    Erlang C

    Engset

    Erlang B

    Correct!

    Zatek formule

    What are three core components of Avaya Aura? (Select three.)

    TRUE System Manager

    TRUE Application Enablement

    Services

    FALSE Call Center

    TRUE Session Manager

    FALSE Call Management System

    Correct!

    Konec formule

    Zatek formule

    Konec formule

    What is one purpose of the Communication Manager?

    integrates telephony and web communications to solve business challenges

    provides VLAN translation for telephony transmissions

    uses TCP and UDP protocols for Internet communication

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    organizes data, voice, and video transmissions over IP networks

    Correct!

    Zatek formule

    Which three questions about a customer's WAN should be answered in a discoveryconversation with the customer? (Select three.)

    TRUE Which WAN technology is being used?

    TRUE Which network protocol(s) are used on the WAN?

    FALSE Who is the WAN service provider?

    FALSE How many WANs do they have?

    TRUE Which network address class does the WAN use?

    Incorrect. Please review course ATC00940WEN.

    Konec formule

    Zatek formule

    When configuring the Communication Manager server, which two server roles can beselected? (Select two.)

    TRUE Main Server

    TRUE Local Survivable Server

    FALSE SIP Server

    FALSE Port Network Server

    FALSE Telephony Server

    Correct!

    Konec formule

    Which Avaya Gateway provides a port network using circuit packs to connect to endpointsand trunks?

    G430

    G860

    G650

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    G250

    Correct!

    When installing Avaya Aura Communication Manager on an S8300 server, what is used asthe installation source?

    RPM download

    NFS mount

    HTTP URL

    USB CD-ROM

    Correct!

    Which Avaya Site Administrator maintenance command is used to remove a station fromactive service?

    Release

    Deactivate

    Disable

    Busyout

    Correct!

    Which IP address is a "Class A" address?

    127.127.0.1

    72.172.26.254

    162.254.19.129

    172.172.12.30

    Correct!

    What is the most common unit of VoIP traffic measurement?

    Call Seconds

    Minutes

    Erlang

    Centum

    Incorrect. Please review course ATI01672VEN.

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    Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)

    Which statement is true about the Avaya Media Modules?

    They provide multimedia transmission over IP networks.

    They are purchased as G650 Gateway options.

    They convert analog voice to a TDM bus.

    They convert voice from TDM to VoIP.

    Correct!

    When adding a voice system using Avaya Site Administration, what information must be

    entered into the wizard?IP address of services port

    voice system language

    SSH port number

    SSL certificate

    Correct!

    Which Avaya gateway model is a SIP gateway?

    G450

    G650

    G430

    G860

    Correct!

    Which high survivability option employed by the Communication Manager secures thegateway against failure of the network connection to the master site for the master server?

    Network Fault Survivability

    Local Survivable Processor (LSP)

    Enterprise Survivable Server

    Standard Local Survivability

    Correct!

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    In order to interface with a WAN that is using MPLS technology, which device acts as theentry/exit point to/from the service provider's network?

    label edge router

    customer edge router

    provider router

    core router

    Correct!

    Zatek formule

    What are three primary functions of a Call Center? (Select three.)

    FALSE keep call hang-up rates as low as possible

    TRUE distribute calls evenly to agents

    FALSE keep call volume below available bandwidth capacity

    TRUE queue incoming calls when no agent is available

    TRUE to connect an incoming call to the most suitable agent available

    Correct!

    Konec formule

    When defining a new call coverage path voicemail in ASA, what is entered as the first point?

    call group

    station extension

    station name

    hunt group

    Incorrect. Please review course ATI01672VEN.

    Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)

    Which QoS standard does Avaya recommend for Toll quality voice service over a Wide AreaNetwork?

    bandwidth > 512 kb/s

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    network latency < 80ms

    packet loss < 5%

    network jitter < 40ms

    Correct!

    Zatek formule

    What are three parameters in an IP network region configuration? (Select three.)

    TRUE Codec set

    TRUE DiffServ settings

    TRUE UDP port

    FALSE Max bandwidth

    FALSE DHCP parameters

    Correct!

    Konec formule

    Which statement is true about the deployment of Avaya Aura System Manager?Because of Xen virtualization technology, many applications can run within the SystemManager template.

    System Manager ships as a software distribution to run on Red Hat Linux.

    System Manager is deployed as the primary application in the mid-market template.

    System Manager ships as a system platform template.

    Incorrect. Please review course ATU00183WEN.

    Which statement is true about the deployment of Avaya Aura System Manager?

    System Manager ships as a system platform template.

    System Manager is deployed as the primary application in the mid-market template.

    Because of Xen virtualization technology, many applications can run within the SystemManager template.

    System Manager ships as a software distribution to run on Red Hat Linux.

    Incorrect. Please review course ATU00183WEN.XEN virtualizace s nkolika aplikacemi na jednom HW

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    Which Avaya server supports up to 3200 ports when working as an active server?

    S8400B

    S8300

    S8500C

    S8710

    Correct!

    In a Call Center, what must occur in order for an agent's state to change to "Available"?

    The agent must log in and notify CMS that the extension is active.

    The agent must enter a Feature Access Code.

    The agent must enter a Split Group Code.

    The agent must use either manual-in or auto-in to enter the system.

    Correct!

    Zatek formule

    Which three are possible call types when configuring a dial plan? (Select three.)

    FALSE att

    TRUE attd

    FALSE dap

    TRUE dac

    TRUE ext

    Correct!

    Konec formule

    Zatek formule

    Which three technologies are part of IP Telephony? (Select three.)

    FALSE Web Conferencing-over-IP

    TRUE Voice-over-IP

    FALSE TeleCommuting-over-IP

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    TRUE Modem-over-IP

    TRUE Fax-over-IP

    Correct!

    Konec formule

    Which statement is true about Avaya Site Administration?

    It is an AES application.

    It runs on Windows or Linux.

    It is a browser-based tool.

    It provides a GEDI interface.

    Correct!

    Which Avaya gateway provides a port network?

    G450

    G860

    G700

    G650

    Incorrect. Please review course ATI01672VEN.Samozrejme ze G650

    Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)

    When installing a service pack on a Communication Manager server, which option from theSMI main menu must be selected?

    Configuration

    Installation

    Upgrade

    Administration

    Incorrect. Please review course ATI01672VEN.

    Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)

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    When a caller sends an INVITE request to a receiver, which portion of the INVITE requestindicates which codec is to be used for the call?

    session description

    codec header

    media options

    SIP header

    Correct!

    Which feature of the Avaya S8710 server provides connectivity to IP endpoints, gateways,and adjuncts?

    H.248 Gateway

    IP Server Interface

    Processor Ethernet

    SIP Interface

    Correct!

    You are configuring an S8300 server for the first time. Which option should you choose fromthe SMI main menu in order to set the correct date/time?

    Installation

    Tools

    Upgrade

    Administration

    Correct!

    You are configuring an S8300 server for the first time. Which option should you choose fromthe SMI main menu in order to set the correct date/time?

    Installation

    Tools

    Upgrade

    Administration

    Incorrect. Please review course ATI01672VEN.

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    Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)

    Zatek formule

    You are adding a new voice system using the Avaya Site Administrator (ASA). What

    information is required by the wizard dialog? (Select three.)

    FALSE select terminal type

    FALSE define voicemail system

    TRUE ASA connection method

    TRUE auto/manual login

    TRUE authentication method

    Correct!

    Konec formule

    When configuring the Communication Manager, which action must be performed before theauthentication file can be imported?

    configure the H.248 Gateway

    configure the Service-PC interface

    create the Administration account

    specify the proxy server

    Correct!

    Zatek formule

    The Avaya S8300 server must reside inside one of which three gateways? (Select three.)

    TRUE G250

    FALSE G850

    TRUE G350

    TRUE G450

    FALSE G650

    Correct!

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    Konec formule

    Which statement is true about MPLS?

    MPLS is a transport layer protocol.

    MPLS operates independently from network layer protocols.

    MPLS labels are swapped as packets hop from node to node.

    Core routers maintain a small table of label identifiers for efficient routing.

    Correct!

    Which element of a voice system forms the basis for how the system handles the digitsequences punched on a telephone by an end user?

    Dial Plan

    Dial Access Code

    Call Handling method

    Key Sequence Template

    Correct!

    The TCP protocol operates at which layer of the OSI model?

    network

    data link

    transport

    application

    Correct!

    Which statement is true about SIP and the H.323 signaling protocol?

    H.323 is simplistic and SIP is more robust and complex.

    H.323 uses text similar to HTTP and SIP uses ASN.1 binary notation.

    H.323 has limited documentation while SIP is extensively documented.

    H.323 has a long implementation time while SIP has a relatively short implementationtime.

    Correct!

    Zatek formule

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    You are using commands in the Avaya Site Administrator GEDI interface. Each commandconsists of which three parts? (Select three.)

    FALSE Operator

    TRUE Action

    FALSE Result

    TRUE Object

    TRUE Qualifier

    Correct!

    Konec formule

    Which edition of Avaya Aura includes Application Enablement Services without anadditional fee?

    Basic

    Branch

    Express

    Standard

    Correct!

    Which statement is true about the SIP protocol?

    The caller can acquire the receiver's IP address through SIP.

    Voice communication between parties goes through the SIP server.

    SIP is bound the G711 codec.

    SIP uses SMTP as a transport-layer protocol.

    Correct!

    Zatek formule

    The Communication Manager architecture integrates which three functions to

    support circuit-based and IP telephony communication? (Select three.)

    TRUE Call Control

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    FALSE H.225 Media

    Gateway

    FALSE VLAN translation

    TRUE Messaging

    TRUE Call Center 5.2

    Correct!

    Konec formule

    Zatek formule

    Konec formule

    Which technology is used to automatically configure IP phones with an IP address and bootparameters?

    MV_IPTel

    HTTP

    DHCP

    TFTP

    Incorrect. Please review course ATI01672VEN.

    Avaya Aura Communication Manager Fundamentals.Virtual Classroom (Interwise/Toolwire/uConnect)

    Zatek formule

    Which three editions of Avaya Aura are currently available for purchase? (Select three.)

    FALSE Basic

    FALSE Express

    TRUE Standard

    TRUE Branch

    TRUE Enterprise

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    Correct!

    Konec formule

    When manually configuring an IP phone, which network parameter specifies the address ofthe gatekeeper?

    CallSv

    GateKpr

    Router

    FileSv

    Correct!

    How do you configure Communication Manager software?

    run the configuration wizard in an ssh session

    telnet from the Service PC

    use a web browser

    run the CM configuration script

    Correct!

    Zatek formule

    According to network region best practices, which three customer requirements must thedesign of a region consider? (Select three.)

    FALSE server proximity

    FALSE firewall rules

    TRUE routing protocols

    TRUE QoS policies

    TRUE network topology

    Incorrect. Please review course ATI01672VEN.

    Konec formule

    Which statement is true about installing a service pack on a Communication Manager server?

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    The service pack CD-ROM must be inserted and mounted.

    The "Install Service Pack" option on the left-hand pane is selected to install the patch.

    The update file must first be downloaded from the PC accessing SMI.

    The update file is stored on the Communication Manager server in the folder:/opt/CM/ftp/pub.

    Correct!

    Which Avaya server supports up to 48,000 ports and provides high availability throughduplicated servers?

    S8400

    S8300

    S8510

    S8730

    Correct!

    Which graphical interface is used by the Avaya Site Administrator?

    GEDI

    SAT

    SMI

    NMC

    Correct!

    The Avaya S8500 server connects to which gateway model through the IP Server Interface(IPSI)?

    G250

    G350

    G650

    G700

    Correct!

    Which Session Manager feature enables it to interact with multiple SIP entities protectedbehind a firewall?

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    Entity Address

    Entity Link

    SIP Entity Port

    Location Port

    Correct!

    Zatek formule

    Call delay is estimated on the basis of which three factors? (Select three.)

    FALSE average number of seconds callers wait for a connection

    TRUE

    average time it takes to attend a person

    FALSE number of callers waiting in queue

    TRUE number of agents

    TRUE number of incoming calls per hour

    Incorrect. Please review course ATI01672VEN.

    Konec formule

    Which is one purpose of System Manager's Server Access Link (SAL) feature?

    provides versatile alarm options

    hosts the Common Console

    manages licenses

    performance monitoring

    Correct!

    Which network protocols does the Avaya Configuration Backup and Restore feature of theNetwork Management Console utilize to back up and restore device configurations?

    HTTP, FTP, SSH

    SNMP, TFTP, SCP

    TCP, FTP, SCP

    HTTP, TFTP, SSL

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    Incorrect. Please review course ATC01681WEN .

    SNMP, TFTP, SCP

    Zatek formule

    What are two components of the Performance and Administration tool? (Select two.)

    FALSE Network Management Console

    FALSE System Access Terminal

    TRUE Fault and Performance Manager

    FALSE Avaya Site Administrator

    TRUE MultiSite Administration

    Correct!

    Konec formule

    Zatek formule

    What are three common reasons for setting up a network region? (Select three.)

    TRUE One group of endpoints requires a different codec than another group.

    TRUE Groups of endpoints require common location parameters.

    FALSE Calls between different groups of endpoints use the same codec.

    TRUE Specific gatekeeper resources must be dedicated to certain endpointgroups.

    FALSE All endpoints use common QoS settings.

    Correct!Konec formule

    Which is an optional feature of the S8300 server?

    Local Survivable Processor

    SIP Enablement

    Internal Call Controller

    supports for up to 900 ports

    Correct!

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