brings a

high-energy presence and a diverse career to trainND. She has had two dream careers — one in education and one in sales. In the education field, Horpedahl was the Activities Director and Head Volleyball Coach for the Grand Forks School District. At the University of North Dakota she was the National Alumni

Leadership Council Director and Development Officer. Currently, Terri manages over 200 sales representatives in 10 different states. In both careers, she’s helped others achieve their goals. Terri joined trainND in 2011 and lives in the Grand Forks area.

Online: www.lrsc.edu/workforce

Call: 701-662-1578 — 800-443-1313 Ext 21578

All trainings are on a first-come, first-served basis. Fee

is due upon registering. Contact trainND for third party

billing. Participants will receive a Certificate of

Completion. No refund within five days of training date.

spent 23 years in the US military and holds a Master’s Degree in General Administration from Central Michigan University. James spent the last two years instructing for a Fortune 500 company. He served in management positions for

15 years and actively developed employees through methods of Group Dynamics, Team Building, Conflict Resolution, Six Sigma Principles, Process Improvement, and a variety of soft skills. His classes motivate and emphasize just how important strong leadership is to the needs of any industry in today’s competitive, ever-changing environment. James believes that the need for proper supervision is the key to efficiency, and ultimately, the success of all companies. He is ardent about teaching strong leadership skills and strengthening collaborative teams. He resides in the Grand Forks region.

is an

energetic trainer, and she admits, sometimes loud! She earned a BA in Business Marketing from Mercyhurst University in PA and a MEd in Higher Education Administration from Suffolk University in MA. With 20 years of experience in administration, sales and

management, she engages participants in thoughtful and lively discussion and is adept at helping leaders learn to make effective business decisions. She specializes in training such as customer service, communications, coaching, generations, team building, leadership, management, and more. Grace has worked with trainND since 2009 and lives in Devils Lake.

has served as a

law enforcement officer for over 20 years, with over 10 years experience in a mid-level management position. Kyle is a graduate of Lake Region State College and Mayville State University. He holds a BS degree in Business Administration with specializations in Marketing & Management. Kyle is motivated,

highly structured, and detailed. Motivating participants to stay on track, he often says, “You have to know where you are going if you want to get there!” Kyle conducts trainings on time management, coaching and conflict, delegation, and business communications. Kyle joined trainND’s team February 2011 and is a Devils Lake resident.

Do you know the average person speaks up to 16,000 words each and every day? No doubt, that’s a lot of chatter. But successful leaders know there’s a significant difference between being a big talker and being an effective communicator. And they also know communication is the key to motivating and inspiring people. Talk Like A Leader helps professionals at all levels improve their critical communication skills. It cuts through the noise to focus on four key areas of leadership communication: Vision, Support Competence, and Relationships. This interactive

workshop is chockfull of activities and action planning exercises. It is a learning experience that empowers leaders with the skills and

confidence to encourage enthusiasm, increase productivity, minimize miscommunication, and improve working relationships.

Thu, Oct 23, 2014 — 9 a.m. to 3 p.m. (Lunch is on your own.)

Facilitator — Terri Horpedahl

$50 – Forward Devils Lake Member (actual value $100)

$75 – Non-member

All trainings will be held at

Lake Region State College, 1801 College Drive N,

Devils Lake

Light refreshments will be served at each training.

www.lrsc.edu/workforce 701-662-1578 It’s a competitive world. Train for it. 800-443-1313 Ext 21578

It’s an exciting time in Devils Lake! The lake is currently stabilized and the future looks bright. Local businesses are expanding; new companies are investing because they see growth potential in our community. With

that growth, comes growing pains. In North Dakota’s business climate, it is becoming harder to compete for employees, as well as customers. It is also tougher to find skilled managers and leaders that are vital for

businesses success. Forward Devils Lake is excited to offer its Leadership Training Series for 2014-2015. Statistics show that leadership training increases a leader’s engagement and retention within the organization. The

bottom line? Quality leadership correlates to performance and makes your business competitive...locally, statewide, and globally.

It’s always the other person, right? Who is the one person you can control? Discover the art of having and maintaining a positive attitude. Examine your self-talk and how to use the EXPEL model (explain, pinpoint, evaluate and link to self-esteem.) Learn to deal

with the four types of negative people, understand the nature of change, and how to become successful coping in this fast paced world.

Wed, Nov 19, 2014 — 8:30 a.m. to 12:30 p.m.

Facilitator — Kyle Ternes

$40 – Forward Devils Lake Member (actual value $80)

$65 – Non-member

Discover how assertive you really are and the styles of assertive communication. Explore ways to use assertiveness to your benefit, such as: how to establish credibility and trust, use positive language, avoid provoking language, and give workable feedback.

Tue, Jan 27, 2015 — 8:30 a.m. to 12:30 p.m.

Facilitator — Grace Kurtz

$40 – Forward Devils Lake Member (actual value $80)

$65 – Non-member

Being a supervisor can sometimes seem like an endless roller coaster ride. You’re confronted with varied challenges and issues every day, from discipline

problems and personality clashes to conflict and layoffs. Without the proper skills and preparation, you can be left feeling like a rag doll. That’s why you need to arm yourself now—before situations occur—with tools that will help you tackle the unexpected twists and turns of being a good supervisor.

When dealing with issues such as employee performance, personality clashes, and conflict, the truth is there are no quick fixes. Successful supervisors know it takes time to do what’s best for the long-term success of the organization, its employees, and even themselves.

Toughest Supervisor Challenges gives both new and experienced managers the supervisory skills, tools, and techniques they need to evaluate the situation at hand and choose the appropriate response.

Thu, Feb 12, 2015 — 9 a.m. to 3 p.m. (Lunch is on your own.)

Facilitator — James Griffith

$50 – Forward Devils Lake Member (actual value $100)

$75 – Non-member

From production and marketing to customer service and fulfillment, organizations are made up of a series of interconnected parts. While each function may appear to operate efficiently on its own, a change in just one cog can throw the whole system out of whack, creating a continuous chain reaction of problems.

If your organization is plagued by nagging issues that affect its performance, it’s time for a new approach. Systems Thinking is a proactive problem-solving technique that examines the relationships between various organizational functions and how they impact each other. What makes Systems Thinking so powerful is that it enables your organization to predict the consequences of change, eliminate silo thinking, adjust perspectives to see different viewpoints, and remain focused on the big picture.

Systems Thinking—How to Solve Problems so They Stay Solved helps get your problem-solving approach in gear to find optimal solutions to complex challenges, improve innovation, and increase productivity.

Thu, Mar 12, 2015 — 9 a.m. to 3 p.m. (Lunch is on your own.)

Facilitator — Grace Kurtz

$50 – Forward Devils Lake Member (actual value $100)

$75 – Non-member

Register Today!