Customers' Awards 2011

1

Best airport“ Airport team very

courteous and helpful. Going through departures

very efficient and professional ”

2

Best airport2011 Shortlist

3

Best airportand the winner is...

4

Best airport hotel“ A well recommended way

to start your holiday, minutes from the airport with a regular, well-run

shuttle bus ”

5

Best airport hotel2011 Shortlist

6

and the winner is...Best airport hotel

7

Best airport hotel restaurant

“ The best tuna nicoise I ever tasted!

Fantastic restaurant! ”

8

2011 ShortlistBest airport hotel restaurant

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and the winner is...Best airport hotel restaurant

10

Best airport hotel for families “ The family room was

awesome. Very comfortable stay.

Valet parking. Definitely recommend ”

11

2011 ShortlistBest airport hotel for families

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and the winner is...Best airport hotel for families

13

Best airport car park“ Easy service to use -

fast, efficient and super service ”

14

2011 ShortlistBest airport car park

15

and the winner is...Best airport car park

16

Best airport lounge“ Superb - puts you in the

holiday mood straight away.Have recommended it to

other people ”

17

2011 ShortlistBest airport lounge

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and the winner is...Best airport lounge

19

Sponsored byMost inspirational travel film

20

2011 ShortlistMost inspirational travel film

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Shirley ValentineMost inspirational travel film

22

Prize drawLondon theatre break

23

Best airline for travelling with babies

“ We travelled with a 10-month-old and the crew did

everything they could to help us ”

24

2011 ShortlistBest airline for travelling with babies

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and the winner is...Best airline for travelling with babies

26

Best airline for travellers with disabilities

“ I witnessed first hand the assistance the crew

gave to a disabled traveller, which in my

eyes was faultless ”

27

2011 Shortlist

Best airline for travellers with disabilities

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and the winner is...

Best airline for travellers with disabilities

29

Best airline cabin crew“ The cabin crew are their

biggest asset, always happy and helpful! ”

30

2011 ShortlistBest airline cabin crew

31

and the winner is...Best airline cabin crew

32

Best airline for value for money

“ Great value and they don’t

compromise their customer service ”

33

2011 ShortlistBest airline for value for money

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and the winner is...Best airline for value for money

35

Best airline“ Amazing!

They treat all passengers first class ”

36

Best airline2011 Shortlist

37

Best airlineand the winner is...

38

Best travel guide publisher

“ A very useful little book and well worth buying ”

39

2011 ShortlistBest travel guide publisher

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and the winner is...Best travel guide publisher

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Customers' Awards 2011Thank you

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