Designing the new generation of SharePoint intranetYaroslav Pentsarskyy Knowledgetech Consulting

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AgendaExpected vs. Nice to have

Determining solution roadmapDetermining core business goal

Information Architecture mattersTrends in information architecture

User experience mattersUE adaptable to various form factorsInteraction on your sites

About meInvolved in SharePoint since 2003SharePoint MVP (2009-Present)Twitter: @spentsarskyBlog: sharemuch.com

My books …

Our goalHelp you think on how to build better collaboration sitesMake sure you’re aware of tools to help you do thatEnsure that you get valuable tips

Requirements … and why are we talking about this• Great user interface

• Mobile compatibility• High availability• Extensibility• High performance• Offline caching• Fast response/per

transaction• Security• Low

maintenance/easy config

Nice to

have

Expected

SharePoint solution requirements • Great user interface

• Mobile compatibility• High availability• Extensibility• High performance• Offline caching• Fast response/per

transaction• Security• Low

maintenance/easy config

Expected

Nice to

have

SharePoint solution requirements • Great user interface

• Mobile compatibility• High availability

• 99.9% availability• Extensibility• High performance• Offline caching• Fast response/per

transaction• Security• Low

maintenance/easy config

Expected

Nice to

have

SharePoint solution requirements • Great user interface

• Mobile compatibility• High availability

• 99.9% availability• Extensibility• High performance

• 1 minute search crawl

• Offline caching• Fast response/per

transaction• Security• Low

maintenance/easy config

Expected

Nice to have

SharePoint solution requirements • Great user interface

• Mobile compatibility• High availability

• 99.9% availability• Extensibility• High performance

• 1 minute search crawl

• Offline caching• Fast response/per

transaction• Security

• Legacy system authentication

• Low maintenance/easy config

Expected

Nice to have

In reality …

Expected

Nice to have

?• Budge

t• Scope

• Great user interface• Mobile compatibility• High availability

• 99.9% availability• Extensibility• High performance

• 1 minute search crawl

• Offline caching• Fast response/per

transaction• Security

• Legacy system authentication

• Low maintenance/easy config

And the problem is …Vaguely defined solution roadmapUnclear business goal…

Results of vaguely defined solution roadmap

• Missed future vision• Important features fall

off the radar• Integration points are

missed• Solution becomes an ad-

hoc or intermediate• Major solution rework

required very quickly

Results of unclear business goal

• Unclear business case

• Low profile of the solution

• Cut budget• Requirements don’t meet expectation

• Low solution adoption

• Low reputation of the platform

• Technical requirements only

drive the architecture

• Users end goal is not met

• Low solution adoption

• Low reputation of the platform

Business goal for an intranet: help to collaborate and connect

Volumes of information calls for structure

Structure calls for complex features

Farm

Web Application

Content DBSite collect.

Top-level site

List/Library

[Folder]

Item / Document

Sub site Sub siteFeatures

Features

Features

Features

Common intranet implementations

What do users need from an intranetBe real time

Roll up and feed information to users from multiple sources

Be helpfulDisplay information relevant to each user, the tools are there

Be connectedAllow user to discover new information sources

Be mobileLet users access useful bits quickly by mobile

An example of approaching all 4

DemoInteractive and personalized IA

The roadmap trends … mobility

Search: Kyle Schaeffer Responsive masterpage

DemoMobility responsive sites

The roadmap trends … device usability

Demo

Interactive sites

User interface trends

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