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Dewey & LeBoeuf LLP dl.com Case Study: Pathfinder Learning Plans Presentation to PLTG April 13, 2012 John M. Attinger
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Dewey & LeBoeuf LLPdl.com
Case Study: Pathfinder Learning Plans
Presentation toPLTG
April 13, 2012
John M. Attinger
Dewey & LeBoeuf LLP
Overview of the Pathfinder
Dewey & LeBoeuf LLP | 3
Concept
● Main objections to online learning are:
– Too much content
– Not relevant to me
– Difficult to identify relevant courses in the catalog
● Pathfinder allows you to:
– Build a framework of content for each user type
– Convince users that the resulting content is user-specific
– Track completion of learning plans
Dewey & LeBoeuf LLP
How the Pathfinder Works
Dewey & LeBoeuf LLP | 5
Concept Introduction
Dewey & LeBoeuf LLP | 6
Concept Introduction
Dewey & LeBoeuf LLP | 7
Concept Introduction
Dewey & LeBoeuf LLP | 8
Pathfinder Dashboard
Dewey & LeBoeuf LLP | 9
Slider Interface
Dewey & LeBoeuf LLP | 10
Work Statements
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Personal Learning Plan
Dewey & LeBoeuf LLP
Win7 / Office 2010 Rollout Metrics
Dewey & LeBoeuf LLP | 13
Overall Pathfinder Usage
Firm User # Pathfinders # Pathfinder Users0
500
1000
1500
2000
2500
1555
324 222
645
185129
Int'lUS
509251
2,200
Dewey & LeBoeuf LLP | 14
Overall Learning Plan Breakdown
Partn
ers/C
ouns
els
Assoc
iates
Parale
gals
Secre
tarie
s
Admini
stra
tion IT
0
20
40
60
80
100
120
140
94108
34
100
133
40
Total Learning Plans = 509
Dewey & LeBoeuf LLP | 15
Learning Plan Completion Rate - Attorneys
Partner/CounselFileSite
Partner/CounselOffice 2010
AssociatesFileSite
AssociatesOffice 2010
0
10
20
30
40
50
60
3947
4047
1
2
5
6
3
2 8
2
67-10034-660-33
Percent(%)
43
51 5355
Dewey & LeBoeuf LLP | 16
Learning Plan Completion Rate – Non-Attorneys
Paralegals Secretaries Administration IT0
20
40
60
80
100
120
140
20 19
97
20
213
8
812
68
28
12
67-10034-660-33
40
133
100
34
Percent(%)
Dewey & LeBoeuf LLP | 17
Overall Course Usage
Total Courses Non-Attorney Courses Attorney Courses0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
10794
7319
3475
6107
3171
2936
Int'lUS
10,490
6,411
16,901
Dewey & LeBoeuf LLP | 18
Courses Completion Rate
Non-Attorneys Attorneys0
2,000
4,000
6,000
8,000
10,000
12,000
62955546
1096
497
3099
36867-10034-660-33
Percent(%)
10,490
6,411
Dewey & LeBoeuf LLP
Lessons Learned
Dewey & LeBoeuf LLP | 20
Lessons Learned
● Conduct a pilot group to determine accuracy of proposed learning plans
● Emphasize the personal nature of the resulting learning plans
● Keep the learning plans short and targeted
● Warn users that the learning plan generation process takes time
● Repeat usage to leverage perceived value
Dewey & LeBoeuf LLP
Questions?
The material contained herein does not constitute legal advice. Prior results do not guarantee future performance.© 2012 Dewey & LeBoeuf LLP All rights reserved. Dewey & LeBoeuf LLP is a New York limited liability partnership. For further information on Dewey & LeBoeuf, please visit www.dl.com.
