Dubbo City Council 2014/2015 Annual Report to Residents

2014/2015 ANNUAL REPORT

DUBBO CITY SNAPSHOT

Size of Dubbo LGA 3,425 square kilometres

Traditional owners Tubbagah People of the Wiradjuri Nation

Villages Ballimore, Brocklehurst, Eumungerie, Mogriguy, Rawsonville, Toongi and Wongarbon

Elevation 264m (Dubbo)

Population 41,573

Catchment population 120,000

Businesses More than 3700

Value of GRP $2.4B

Annual Domestic Overnight Visitors

523,000

Value of approved development 2014/2015

$180.1 million

Dubbo is home to 41,573 people and has the thriving economy, diverse services and vibrant lifestyle of a flourishing regional City.

The construction and upgrade of cultural, recreational and sporting facilities as well as essential infrastructure such as road networks and sewerage services is boosting Dubbo’s strategic regional importance as the centre of the Orana Region.

Dubbo’s location at the juncture of the Mitchell, Newell and Golden highways and midway between Melbourne and Brisbane is also being recognised by businesses and investors. Direct air services now connect Dubbo to Sydney and Brisbane, and connections to Melbourne have commenced.

The City will continue to prosper with a robust economy based on 16 broad industry sectors, the capacity to host major national events and the ability to attract new residents by creating a modern liveable City.

The people of Dubbo are leading the way in shaping the future of the City. Through feedback on Council decisions, open consultation on strategic directions and a consistent commitment to implementing the Dubbo 2036 Community Strategic Plan Dubbo is thriving in pursuit of its long term vision to be a ‘vibrant City of lifestyle and opportunity’.

BIG EVENTS HIGH GROWTH STRONG DUBBO

2 2014/2015 Annual Report

41,573 $180M

$2.4B 3,425KM

3,700

Population – end 2014 – up 1.4%

Value of approved development 2014/2015

Value of Gross Regional Product (GRP)

Size of Dubbo LGA

More than 3,700 businesses

2014/2015 AWARDS AND CITATIONS

TALBRAGAR AND BRISBANE STREET ROUNDABOUT PROJECT – 2014 Institute of Public Works Engineering Australia (IPWEA) - NSW Engineering Excellence Awards– Winner: Excellence in Road Safety Engineering

RESOURCE RECOVERY CENTRE – INCREASING DIVERSION FROM LANDFILL – 2014 Institute of Public Works Engineering Australia (IPWEA) - NSW Engineering Excellence Awards – Winner: Recovering, Recycling and Reusing

GREENGROVE EFFLUENT IRRIGATION FACILITY – NSW Grassland Society – Hay and Silage Feed Quality Awards – Winner: Lucerne Section

FREE CUPPA FOR THE DRIVER SCHEME – 2014 Institute of Public Works Engineering Australia (IPWEA) - NSW Engineering Excellence Awards – Winner: Local Government Excellence in Road Safety

CENTRAL WEST COUNCILS’ SALINITY AND WATER QUALITY ALLIANCE ROADSIDE VEGETATION MANAGEMENT IMPLEMENTATION PROJECT – 2014 Local Government Environment Awards – Highly Commended – Division C: Roadside Environmental Management

DUBBO BRANCH LIBRARY YOUTH WEEK WORLD RECORD ATTEMPT – NSW Public Library Marketing Awards 2014 – Winner: Programs Category

DENDROGLYPH (CARVED TREE) INSTALLATION AT THE WESTERN PLAINS CULTURAL CENTRE – Local Government Arts and Culture Awards – Winner: Community Participation in Arts and Culture: Aboriginal Cultural Development

DUBBO CITY COUNCIL TOURISM – NSW Tourism Awards – Gold: Local Government Award for Tourism

WATER SUPPLY TREATMENT SUPERVISOR, GLENN CLIFFORD – NSW Water Industry Operators Association – Winner: 2015 Operator of the Year Award

2014/2015 Annual Report 3

Our annual report to residents is an important part of the ongoing communication with our community – but unfortunately, this report only paints a small part of the picture. Council provides the framework for our City but it is how our facilities are utilised that makes our City so vibrant.

We are fast establishing a reputation as a City that can host major events. These events are significant for two reasons. Firstly, there is the economic injection into our City. Our data shows that every visitor that stays in Dubbo for one night delivers a direct external injection into our economy of $148. It is easy to see how quickly this adds up when you have so many events throughout our year – often with people staying for many nights. Secondly, the more people that visit, and the more exposure Dubbo receives through hosting events, the more our reputation grows and the more likely we are to be able to attract people to live in our City.

In recent history we have hosted a range of major events such as the Wallabies training visit; the Hilltop Hoods concert; the NSW Indoor Cricket State Challenge; the Country V City Rugby League match and the NSW Aboriginal Rugby League Knockout; and in the near future we will host Artlands 2016 and the Australian Junior Indoor Cricket Championships. When events such as these attract thousands of spectators for multiple nights they inject millions of dollars into the economy. But we had many more events than these. We had 523,000 overnight visitors last year and they visited for a range of reasons. Some visited for a small event or function; to attend our theatre; to shop; to visit our zoo while others visited for business or medical reasons. There are a myriad of reasons that people stopped in our City.

What pleases me the most is that Council has worked hard over many years to ensure we have the infrastructure to support the ongoing visitation that is so good for our economy. In the last year we opened DCL Park – an international standard athletics facility. In addition to major events that will be hosted at this facility we also see schools and clubs from Dubbo and the region use this for hundreds of carnivals on an ongoing basis. We are at the final stages of the largest infrastructure project ever undertaken by Council – the Sewage Treatment Plant (STP) upgrade. It may not sound exciting and it may be difficult to see this facility attracting tens of thousands of visitors – but I guarantee that without essential infrastructure like this we will have trouble attracting residents or visitors. There are many projects – like the STP upgrade or stormwater works or roadworks – that largely go unnoticed by the community but ensure the essential services in Dubbo keep going forward.

On the back of all of these items, we have people willing to invest in Dubbo. We now have direct flights servicing Sydney, Brisbane, Cobar and Broken Hill. With direct services to Melbourne operational 11.5 million people are only be an hour away from Dubbo. I can’t find another regional city with such easy access to that many people. The NBN FTTP rollout is well underway in Dubbo and we will see connections in the next year. The Dubbo Zirconia Project will be the first mine in our LGA which will add even more dollars to our economy and there are many developers and businesses investing significantly in our offerings in Dubbo.

This annual report reveals part of the picture of our City but I thank our residents for making full use of what we provide.

Clr Mathew Dickerson Mayor of the City of Dubbo

MAYOR’S WELCOME

Council provides the framework for our City but it is how our facilities are utilised that makes our City so vibrant.

69%OF RESIDENTS ARE SATISFIED WITH

THE PERFORMANCE OF ELECTED COUNCILLORS


YOUR COUNCILLORS

Cr Ben ShieldsDeputy Mayor

Marketing and Advertising Consultant

Phone 0402 136 097 [email protected]

Cr Greg MatthewsWholesaler


Cr Allan SmithPhone 0428 638 210 [email protected]

Cr Rod TowneyDirector Aboriginal Education and Equity Provision


Cr Mathew Dickerson Mayor

Technology and Business Consultant


Cr Kevin ParkerChair Planning and Development Committee Chair Works and Services Committee

Bank Manager


Cr Bill KellyCompany Director


Cr John WalkomChair Finance and Policy Committee

Business Owner


Cr Greg MohrPublic Servant


Cr Tina ReynoldsCompany Director


Cr Lyn GriffithsBusiness Owner



POPULATION AND PRICING

Unemployment - March 2015 – down 0.7% (from March 2014)

Median house price – up 5%

4.0% $320,000

Water use charge 2014/2015 (13% below

median for like utilities)

Median unit price – up 8%

$240,000 $1.85/KL

Annual domestic overnight visitors (12 months to March 2015) – up 29%

523,000

41,573

Annual Day Visits (12 months to March

2015) – up 22%

Passengers through Dubbo City Regional Airport in 2014/2015

– up 1.4%

Development and Complying Development

Applications in 2014/2015 – up 10%

New residents (165 families) in 2014/2015

delivered through Evocities – up 9.8%

556,000 188,907

768 313

TOURISM AND DEVELOPMENT

Population – end 2014 – up 1.4%

ABOUT DUBBO 2036

The Dubbo 2036 Community Strategic Plan has been embedded into Council’s strategic direction so the decisions Council makes today are aligned with the future the community wants.

The next Community Strategic Plan Review will be conducted and Four Year Delivery Plan developed in 2017.

Dubbo 2036 also provides a platform for increased cooperation with State and Federal Government agencies and community organisations to shape Dubbo’s future. This is critical to the long-term success of the Community Plan.

While Dubbo City Council is the custodian of Dubbo 2036 much of the responsibility for helping ensure Dubbo remains a vibrant City of lifestyle and opportunity rests with the broader community.

Dubbo 2036 provides the vision and the framework for Dubbo to be a vibrant City of Lifestyle and opportunity.

CONFIDENCE ON THE RISEConfidence in Dubbo is high as demonstrated by record values of approved developments, extraordinary participation in community events, the attraction of national conferences and sporting carnivals and significant interest in business development projects.

The City also enjoys a strong economy. Dubbo City Council determined 768 Development and Complying Development Applications valued at $180.1M including 222 single dwellings.

Airport passenger numbers have risen 1.4% to 188,907 passengers in 2014/2015 indicating continued economic confidence in the City.

As the City grows crime and anti-social behaviour continue to be issues that require a coordinated response. Malicious property damage and steal from motor vehicle are still the most prevalent of criminal offences in the City accounting for 40% of offences across 17 major offence categories.

In 2014/2015 the Dubbo community helped shape the future of the City by submitting 1,000 ideas to improve the Central Business District through the Ignite our Centre campaign. This, as well as improvements in facilities and infrastructure, are helping to build the facilities and services that all residents will benefit from.

DUBBO2036


ACHIEVEMENTS IN 2014/2015

• JETGO announced start up of Dubbo to Brisbane air services

• Completion of a $4.1M upgrade of sheep selling facilities at Dubbo Regional Livestock Markets

• Official opening of the $5.7M DCL Park Regional Centre of Excellence for Athletics

• Completed construction of Old Mendooran Road – Talbragar River Crossing (Gulambula Bridge)

• Refurbishment of Old Dubbo Gaol Watchtower and Hospital Ward

• Completed Stages 1-4 of Darling Street redevelopment including reconstruction of the intersection at Church Street

• Development approval for Alkane Resources’ Dubbo Zirconia Project granted

• $180.1M worth of new development approved

• NBN construction commenced

CONTINUING AND FUTURE PROJECTS

• $30M expansion of Orana Mall

• $50M commitment from NSW Government for the duplication of the LH Ford Bridge

• Construction of Macquarie Homestay Accommodation

• Construction of the rock-fill ramp and fishway at South Dubbo weir

• $23.7M upgrade of Dubbo Sewage Treatment Plant

• Staged redevelopment of Dubbo Hospital

• Construction of the Eumungerie Water Scheme

FUTURE CHALLENGES

Dubbo City Council is responsible for assets valued at $2.454B. While the population of Dubbo continues to grow there will be continued pressure on this infrastructure which needs to be financed through savings, efficiencies or increases in revenue.

Through the NSW Government Fit for the Future reforms Dubbo City Council has adopted an improvement plan to make savings and improve revenue to help ensure Council is financially sustainable.

Identifying priorities, responsibilities and budgets for future projects will continue to be done through the Annual Operational Plan and Budget.

Average household water consumption – down 5.7%

378KL

Native vegetation planted by Dubbo City Council – down 20%

Tonnes of domestic waste generated per capita – down 2.6%

Tonnes of waste landfilled at Whylandra Waste Depot – up 15%

Tonnes of material diverted from waste stream for reuse or recycling – down 1%

ENVIRONMENTAL MANAGEMENT

4HA 49,953

7,840 0.37T

Satisfied with opportunities to have a say on Council issues –

up 7%

Satisfied with overall operations of Dubbo City

Council – up 11%

Say Dubbo has an appropriate range of educational facilities

– down 3%

Say Dubbo has an appropriate range of essential services –

down 1%

Satisfied with performance of elected

Councillors – up 2%

Say Dubbo has appropriate range of

medical services – down 18%

RESIDENT SATISFACTION WITH SERVICES AND LIFESTYLE

93%

82%

90%

69%

45% 88%

OF PEOPLE ARE PROUD TO LIVE IN DUBBO

93%


2014/2015 was a year where a number of major projects and initiatives of Dubbo City Council have accelerated the pace of development and economic activity in the City.

Delivering new facilities and providing the necessary infrastructure to support the City’s growing population is central to Council’s role in implementing the Dubbo 2036 Community Strategic Plan which guides Council’s decision making.

Some of the major projects completed or significantly advanced in 2014/2015 include:

• Construction completed of DCL Park Regional Centre of Excellence for Athletics valued at $5.7M

• Construction completed of Old Mendooran Road – Talbragar River Crossing (Gulambula Bridge)

• Completed stages 1-4 of Darling Street redevelopment from Wingewarra Street to Church Street

• Commenced the upgrade of Dubbo Sewage Treatment Plant to service a population of 55,000 people

• Completed the upgrade of sheep selling facilities at Dubbo Regional Livestock Markets valued at $4.1M

• Completed the restoration of the Cenotaph and Rotary Pond and dedicated the Anzac Memorial Walk in Victoria Park

In addition Dubbo City Council has facilitated significant economic activity in the City by helping to attract new business operators and major events that utilise Council facilities. Facilities such as DCL Park, Caltex Park, the Dubbo Regional Theatre and Convention Centre, Western Plains Cultural Centre and Old Dubbo Gaol are essential for attracting major events such as the 2015 Aboriginal Rugby League Knockout, Artlands 2016 and the 2016 NSW Little Athletics Multi-Event Championships all being hosted in Dubbo.

Dubbo City Council has maintained a strong financial position in 2014/2015. A Fit for the Future submission was provided to the State Government for Dubbo City Council to be part of an Orana Joint Organisation and not merge with any other Council. This position was supported by 83% of residents who responded during Council’s public exhibition period in respect of this important matter.

Through a range of improvement strategies which address expenditure and revenue the submission demonstrates Council will meet all financial benchmarks required to be considered Fit for the Future from 2017/2018 onwards.

In 2015/2016 upgrades to infrastructure will continue with construction to commence on a range of projects including a rock-fill ramp and fishway at the South Dubbo weir, the Eumungerie water supply scheme and an upgrade of the Erskine Street Sewage Pump Station.

Council’s success in delivering major projects and facilitating economic growth for Dubbo is due to the sustained efforts of elected Councillors and staff. I extend my thanks to the Councillors for their ongoing commitment to Dubbo. My thanks also to all Council staff for their continued dedication which has lead to the many success stories contained in this report.

I am pleased to present Dubbo City Council’s 2014/2015 Annual Report.

Mark Riley General Manager

A Fit for the Future submission was provided to the State Government for Dubbo City Council to be part of an Orana Joint Organisation and not merge with any other Council.

82%OF RESIDENTS ARE SATISFIED WITH THE OVERALL PERFORMANCE OF COUNCIL


GENERAL MANAGER’S REVIEW

Dubbo City Council comprises six Divisions which are responsible for the planning and implementation of Council’s Principal Activities which deliver the Council’s programs and services as shown below:

TRANSPORT Footpaths and Cycleways, Traffic Management, Street Lighting, Road Network (State, Urban, Rural)

SEWERAGE SERVICES Sewerage Services

WASTE SERVICES Domestic Waste Management Services, Other Waste Management Services

WATER SUPPLY Water Supply Services

COMMUNITY PROTECTION

Stormwater and Flood Mitigation, Fire Services, Emergency Management

CORPORATE SERVICES Fleet Management Services, Technical Support Services, Technical Business Support Services, Works Services

TECHNICAL SERVICES

CITY DEVELOPMENT City Development, City Marketing and Communications

CORPORATE BUSINESS

Dubbo Regional Livestock Markets, Dubbo City Regional Airport, Dubbo City Holiday Park, Dubbo Showground, Property Development

CORPORATE SERVICES

Corporate Development/Strategic Management

CORPORATE DEVELOPMENT

BUILT AND NATURAL ENVIRONMENT

Environment and Health Services, Environmental Sustainability Services, Ranger Services, City Strategy, Building and Development Services, Environmental Support Services, Animal Shelter

ENVIRONMENTAL SERVICES

COMMUNITY SERVICES Cemeteries, Recreation Services, Library Services, Old Dubbo Gaol, Social Services, Rainbow Cottage Childcare Centre, Family Day Care Services, Cultural Services, Community Services Business Support Services, Dubbo Regional Theatre and Convention Centre, Western Plains Cultural Centre

HUMAN ENVIRONMENT Human Environment Services

COMMUNITY SERVICES

CORPORATE SERVICES

Customer Services, Management Accounting Services, Financial Accounting Services, Human Resource Services, Information Management Services, Governance and Risk, Civic Administration Building, Technical Support Services, Technical Business Support Services, Depot Services, Rates and General Revenue, Employment Overhead Distribution, Corporate Overheads, Governance

ORGANISATIONAL SERVICES

PARKS AND LANDCARE

Horticultural Services, Landcare Services, Parks and Landcare Business Support Services, Sporting Facilities, Parks and Landcare Operations, Recreational Planning and Reporting, Dubbo Aquatic Leisure Centre

PARKS AND LANDCARE


ACTIVITIES AND SUPPORT FOR YOUNG PEOPLEThe Dubbo City Youth Council and the Dubbo Youth Interagency worked cooperatively to present two major events for young people in Dubbo in 2014/2015.

The Centenary of Anzac Regional Sleep-out was a Youth Council initiative to let young people participate in a meaningful experience and improve understanding of the significance of Anzac Day.

Youth Week was also held in April 2015. The comprehensive program of events ranged from trivia nights to performance acts and a cinema under the stars.

Headspace Dubbo also used Youth Week for its official launch.

WESTERN PLAINS CULTURAL CENTRE (WPCC)Visitor numbers at the WPCC museum and gallery rose by 25% to a total of 93,864 in 2014/2015. A further 24,727 people used the Community Arts Centre for workshops, meetings and events including long term use by Western College. Another 5,531 people took part in educational programs. Surveys of visitors to exhibitions report a 95% satisfaction indicating strong community support for the WPCC.

Of the 29 exhibitions held throughout the year, six featured Aboriginal artists and material ensuring Aboriginal culture is included in the regular exhibition cycle.

A Public Art Committee was formed to establish a Dubbo Public Art Register. The first round of nominations of Public art will be determined in 2015/2016.

DUBBO REGIONAL THEATRE AND CONVENTION CENTRE (DRTCC)The DRTCC is a proven draw card for feature performances and remains popular for locals and visitors with 27,784 people attending ticketed performances in 2014/2015. The number of season subscribes rose 43% to 253.

Performing arts related events were held on 104 days while the venue was used for business or community related events on 180 days.

At the end of 2014/2015 a changeover in sponsors was secured from inaugural Platinum Sponsor David Payne Constructions to Dubbo Land Rover and additional Gold Sponsors Laser Electrical Dubbo and Astley’s Plumbing and Hardware. The new sponsorship arrangements help fund and attract new, quality performances to Dubbo.

MACQUARIE REGIONAL LIBRARY – DUBBO BRANCHThe Dubbo Branch of the Macquarie Regional Library is one of Dubbo’s most popular services with 70% of the population being members. In 2014/2015 134,412 visits were recorded, 223,395 items were borrowed and 9,272 inquiries were responded to by staff.

A State Library grant of $200,000 was received for an upgrade of the library including internal renovations to be completed in the 2015/2016 financial year.

Author visits by Kerrie Phipps, Margareta Osborn, Rachel Johns and Helena Young were popular and the annual Summer Reading program, weekly story time, school holiday activities and information technology sessions attracted a wide range of visitors. Over 5,000 people registered for workshops or programs run at the library in 2014/2015.

The Macquarie Regional Library also developed a dedicated webpage providing an historical record of WWI through photographs, information on Dubbo’s soldiers, a link to the Memorial Walk and other WWI research sites.

OUR PEOPLE10 2014/2015 Annual Report

A SAFER CITYAcross 17 categories of major criminal offences recorded in 2014/2015, 40% were for malicious property damage and stealing from a motor vehicle. Incidents in these categories can be prevented with increased security and vigilance among the community which is being helped by community education.

Dubbo’s Crime Prevention Plan was updated for the period 2015-2018 and identifies Steal from Motor Vehicle and Residential Break and Enter as crime categories that are linked to community safety. Council has adopted a range of measures to help police and the community create a safer environment.

SPORTING FAMILIESSporting families were treated to a host of special events in 2014/2015. Thousands of children attended an open training and rugby skills session with the Wallabies and the NSW Country Eagles played an NRC Rugby match at Caltex Park.

In December the ICC World Cup Trophy tour came to Dubbo with members of the NSW Blues cricket team.

Athletics carnivals for all ages and schools have a new home following the opening of DCL Park. Public access for individual and group coaching and practice on the synthetic track is also available.

Rugby League was played for the first time at DCL Park demonstrating the versatility of the venue which also hosted try-outs for the national Indigenous Marathon Project.

An extension of the Tracker Riley Cycleway into Regand Park was approved following the award of a $20,000 NSW Government Building Partnership grant and contributions from the Macquarie Titan Mud Run Committee and Council.

Upgrades to the Pioneer Hockey Complex are planned for 2015/2016 adding to the variety of first class sporting facilities Dubbo boasts.

ESTIMATED NUMBER OF PEOPLE WHO ATTENDED ANZAC DAY COMMEMORATIONS INCLUDING CENTENARY OF ANZAC REGIONAL SLEEP-OUT, DAWN SERVICE AND MORNING PARADE AND SERVICE

21,500CENTENARY OF ANZAC

Nearly 12 months of planning and preparations culminated in huge crowds participating in Centenary of Anzac commemorative events in Dubbo.The preparations included restoration of the Cenotaph and memorial plaques, the collation and presentation of comprehensive histories included in the new Anzac Memorial Walk, planning for the Centenary of Anzac Regional Sleep-out and liaison with the RSL Sub Branch on the traditional Anzac Day services.

The commemorations took place over three days starting with the dedication of the Memorial Walk on 23 April. This walk brings to life ten stories of local soldiers and events of World War I in a physical and digital memorial in Victoria Park.

The Centenary of Anzac Regional Sleep–out attracted 1,500 people to an evening of games, music, a Hercules flypast, a parade and displays of war memorabilia. Some 300 people then slept out under the stars watching documentaries and movies inspired by World War I.

The traditional Dawn Service was attended by approximately 5,000 people and some 15,000 people attended the morning service which included one of the biggest parades of community members and service personnel in Dubbo.

The series of events held to commemorate the Anzac Centenary, the dedication of hundreds of volunteers and the support from the Dubbo community demonstrated the remarkable community spirit in Dubbo which ensured the whole of Dubbo could participate in such nationally significant events.


DEVELOPMENT AND INVESTMENTDubbo City Council approved 768 Development and Complying Development applications valued at $180.1M in 2014/2015.

Residential development continued to surge with Council approving the highest number of single dwellings in ten years.

Separate amendments to the Dubbo Local Environmental Plan 2011 to rezone parts of Keswick on the Park, Southlakes and Magnolia Grove Estates and land adjoining Dubbo and District Preschool were also gazetted by the NSW Government.

The amendments provide for greater flexibility and choice for the residential market in the respective Estates and also permit an expansion of the Dubbo and District Preschool facilities.

COMMUNITY CARING FOR THE ENVIRONMENTIn 2014/2015, 3,380 community volunteer hours have been dedicated to parks, gardens, landcare and sporting facilities, maintenance and development.

Participation in activities such as Clean Up Australia Day was high and eight separate events were dedicated to environmental programs along the River corridor. These included Macquarie River Bushcare working bees, National Tree Day and Field Naturalists Society working bees to help upgrade or maintain public space.

OUR PLACE12 2014/2015 Annual Report

BIN YOUR BUTTSForty new cigarette butt bins and over fifty signs reminding smokers of the impact of discarded cigarette butts on the environment were installed in the Dubbo CBD in 2014/2015 as part of the Bin Your Butts and Bat for the Macquarie River litter reduction campaign.

The new bins along Macquarie Street and Talbragar Street have reportedly helped reduce litter significantly in the area.

The Bin Your Butts and Bat for the Macquarie River litter reduction campaign was jointly funded by Dubbo City Council, and the NSW EPA under its Waste Less, Recycle More initiative.

SUSTAINABLE CITY EXPO NATIONAL SCIENCE WEEK SCIENCE CAFÉThe ninth annual Dubbo Sustainable City Expo featured 30 exhibitors with displays to help residents reduce their environmental footprint. Some 900 people attended the event to speak with experts on the latest sustainable living technology, appliances and services.

The 2014 event built on the successful format established in 2013 with the Science Café providing a mix of free science and environmental activities for families.

The success of the Sustainability Expo has helped Council expand the event and attract a growing number of exhibitors and attendees.

IGNITE THE CBD

The Dubbo community led the way in shaping the future of the City by submitting 1,000 ideas to improve the Central Business District (CBD) through the Ignite our Centre community consultation campaign.Ignite our Centre captured the attention and imagination of businesses and residents and created a framework to reinvigorate the CBD. The campaign started as a consultation process to obtain community input on a CBD Precincts Strategy with the objective of identifying short term, relatively inexpensive projects that will add ambience and character to the CBD.

Extensive consultation was conducted through social media and websites as well as in person through community events and workshops with business people, stakeholders and community leaders.

During the campaign, ideas for enlivening the CBD were tested including painting street furniture, public art illustrations, use of music and lights and hosting family events. The intention was to demonstrate ways to encourage people to enjoy being in and to stay longer in the CBD.

Dubbo City Council is progressively incorporating the community feedback from Ignite our Centre into a CBD Precincts Plan.

3,380 community volunteer hours have been dedicated to parks, gardens, landcare and sporting facilities, maintenances and development

3,3802014/2015 Annual Report 13

OUR INFRASTRUCTUREOver $30M has been invested in transport and major infrastructure upgrades for Dubbo in 2014/2015.

Stages 1-4 of the Darling Street redevelopment project were completed. This project has renewed significantly degraded stormwater and road infrastructure and created a modern functional street design. The project is continuing through the first half of 2015/2016.

The Gulambula Bridge crossing the Talbragar River on the Old Mendooran Road was completed and officially opened and significant progress was made on the realignment of the Dubbo to Coonamble railway line.

Water supply, waste removal and sewerage services continue to be provided in accordance with agreed service levels.

Water Supply Demand Management and Drought Management Plans were publicly exhibited and adopted by Council in 2014/2015 to meet Council’s responsibility for providing consistent water supply for a growing population.

The kerbside recycling service collected 3,500 tonnes in 2014/2015 with more than 80% of dry recyclables now being diverted from the domestic waste stream.

Dubbo City Council was offered a $3.26 million grant towards construction of an organics processing plant which would potentially allow the introduction of a food and garden waste kerbside collection service. Community consultation has been undertaken on the proposed service with Council to further consider the proposal in 2015/2016.


AN ESSENTIAL SERVICE

Once completed by December 2016 the Dubbo Sewage Treatment Plant will have the capacity to service a population of 55,000 people.The $23.7 million upgrade of the Dubbo Sewage Treatment Plant, which commenced in 2014/2015, is Dubbo City Council’s single biggest ever capital project. Once completed by December 2015 the plant will have the capacity to service a population of 55,000 people.

The upgrade has been in planning since 2009 as the existing plant is operating at near capacity.

Stages completed in 2014/2015 included construction of two bioreactor trains to treat up to 12ML of waste water every day. Over 3,000 cubic metres of concrete were used to form the floors and walls of the bioreactors.

Related works include providing high voltage power to the site, a new motor control centre and switchroom building, roadworks, drainage and landscaping.

Council has a role to provide residents with environmentally responsible sewerage services which maintain the health of the Dubbo community, are cost effective, customer focused and cater for sustainable growth. This project is essential for Dubbo to continue to grow.

$30 MILLION HAS BEEN INVESTED IN TRANSPORT AND MAJOR INFRASTRUCTURE UPGRADES

$30M


COMMUNITY PARTNERSHIPSThousands of people have attended events that Dubbo City Council has financially supported to promote culture and harmony across the City. Events such as the Dream Festival, the Dubbo Eisteddfod and the Multicultural Festival are led by community organisations and foster community pride.

Council also assists community groups to provide a range of services. Financial partnerships include:

• $160,000 to Dubbo Neighbourhood Centre

• $40,000 to the DREAM Festival

• $27,500 to the Royal Flying Doctor Service

• $22,000 to Orana Arts

• $15,000 to the Multi Cultural Festival

• $10,000 to the Dubbo Jazz Club

• $10,000 to the Dubbo Show Society

• $7,500 to the Dubbo Eisteddfod

• $5,485 to Orana Mobile Life Education

• $5,000 to Macquarie Philharmonia Orchestra

• $2,000 to Carols by Candlelight.

Local non-profit organisations also benefited from $20,000 distributed through the annual Community Financial Assistance Program.

BUILDING COMMUNITY NETWORKSAcross Dubbo there is a strong element of community participation and cooperation. In 2014/2015 the Chamber of Commerce CEO Series was started with the support of Dubbo City Council. This Series has brought senior executives of leading national companies to Dubbo to share business insights with local business people.

The Mayoral Development Forums, Community Leaders Breakfasts and New Residents Nights have all continued and demonstrate the high level of commitment to regular communication within the community.

RECOGNISING LOCAL LEADERSPhil Priest was named Dubbo’s 2015 Citizen of the Year for exceptional service to the community through his work with Dubbo Macquarie Bushcare and as Team Leader for Challenge Community Services.

Graeme Hosken, a history teacher and historian was presented the 2014 Tony McGrane Award.

Fifteen others received a Dubbo City Community Service Award for services to education, musical achievements, youth events, community health initiatives, environmental management, sporting contributions, cultural achievements and more.

OUR LEADERSHIP


REGIONAL COOPERATIONWhile Dubbo City Council’s political leadership and management are strong and credible advocates for Dubbo, the City also advocates on behalf of the region and State with Councillors and staff involved in numerous regional and State political, professional and technical alliances and reference groups such as:

• Orana Region Organisation of Councils

• Local Government NSW

• Local Land Services

• NSW Local Government Aboriginal Network

• NSW Local Government Planning Directors Group

• Lower Macquarie Water Utilities Alliance

• Murray Darling Association

• Local Government Professionals

• NSW Inland Tourism

• NSW Regional Arts Board

• Orana Economic Development Officer Network

• NSW Local Government Water Directorate

• NSW Office of Water / Local Government NSW Liaison Committee

• North West Weight of Loads Group

• NetWaste.

COUNCIL ASSISTED COMMUNITY GROUPS WITH FINANCIAL CONTRIBUTIONS

$354,314

SUPPORTING COMMUNITY EVENTS Dubbo’s reputation as having the facilities and the capacity to host high calibre events is attracting significant national events. Major events coming to Dubbo include the 2015 Aboriginal Rugby League Knockout, the 2016 NSW Little Athletics Multi Event championships, the 2016 Artlands conference and the 2016 National Junior Indoor Cricket Championships.

In addition to these major events the Event Development Fund supports events which have strong appeal and attract large numbers of participants and spectators. Events which received funding or commitment of funding in 2015 include:

• 2015 Dubbo Stampede Running Festival, $13,000

• 2015 Titan Macquarie Mud Run, $7,000

• Dubbo Veteran Golfers’ Association Week of Golf, $2,500

• Dubbo Athletics Club New Year Open Athletics Carnival, $2,800

Thousands of local people attended other community events including the open training session held with the Wallabies at Caltex Park, a Country Eagles NRC match, performances by the Hilltop Hoods and Guy Sebastian, Dubbo’s New Year’s Eve Fireworks, Australia Day, the Centenary of Anzac Regional Sleep-out and the Dubbo Sustainability Expo.


OUR SUSTAINABILITYFIT FOR THE FUTUREDubbo City Council completed a Fit for the Future submission to the State Government which outlines Council’s action plans and long term financial plans for the organisation. Key improvement strategies are part of the submission in order to meet all required financial benchmarks from 2017/2018 onwards.

The basis of the submission is for Dubbo to be a key member of an Orana Joint Organisation and not merge with any other Council.

A Joint Organisation has the potential to deliver cost savings for Dubbo and other partner Councils through resource sharing.

The community feedback in relation to any potential merger of Councils involving Dubbo was a resounding no, with 83% of voters in an online poll being against any merger.

The submission includes 13 projects needed to be implemented in order to meet the State Government’s Fit for the Future benchmarks.

The improvement projects address expenditure through improved efficiencies, tight budget control and improvements in procurement and income via a comprehensive review of Fees and Charges, new income streams, possible shared services with Councils in an Orana Joint Organisation and the inclusion of income from the mining rate to improve revenues.

EVOCITIESA new Memorandum of Understanding between the Evocity Councils, was signed in 2015, committing Dubbo to a further four years as a member of Evocities. The campaign has been strongly supported by local businesses making effective use of the Evojobs website by posting 994 jobs and 14 business opportunities over the year. Dubbo has featured prominently in extensive media coverage and Council has managed 406 new resident enquiries. In 2014/2015 165 families (313 people), registered through this program, moved to the City.

The inaugural Evocities Mountain Bike (MTB) Series was conducted across seven races in 2015. This series has generated national media exposure for the Evocities brand by offering over $80,000 in cash prizes raised through sponsorship.

The Evocity member Councils are Albury City Council, Armidale Dumaresq Council, Bathurst Regional Council, Dubbo City Council, Orange City Council, Tamworth Regional Council and Wagga Wagga City Council.


CITY DEVELOPMENT PARTNERSHIP PROGRAMDubbo City Council launched an innovative new industry partnership program in 2014/2015 for businesses to capitalise on a diverse range of marketing initiatives targeting visitor, events and new resident markets.

172 businesses joined and were included in one of three guides, Visitors Guide, New Resident Guide and the Dubbo Events Guide, which have been widely distributed through networks of Visitor Information Centres and delivered on request to more than 1,000 individuals.

Businesses featured in the printed guide are also being promoted through a number of other marketing channels including digital resources, outdoor advertising, and packaging and affiliate memberships.

For the first time, the Dubbo Visitors Guide incorporates the Great Western Plains signalling a new, cooperative marketing approach designed to capture greater visitor spend through regional marketing and product development.

Dubbo City Council is continuing to support a regional approach to tourism to entice visitors to experience all the region has to offer.

RESPONSIBLE FINANCIAL RETURNSThe construction of Council’s Keswick Estate has continued with Council receiving Development Approval for the future development of Stage 5 which includes 217 residential lots valued at $14 million.

Stage 4 Release 2 is currently on sale with prices for single dwelling blocks ranging from $133,000 -$155,000.

The Dubbo Regional Livestock Markets remains one of Australia’s largest saleyards for combined sheep and cattle throughput. During the year 1,346,536 sheep and 300,526 cattle were sold.

To accommodate high demand, a $4.1 million upgrade of sheep selling facilities was completed in 2015 and $3.29 million Federal Government grant funding has been secured to upgrade the cattle facilities.

VOTED NO TO A MERGER WITH ANY OTHER COUNCIL

83%2014/2015 Annual Report 19

ACHIEVEMENTS IN 2014/2015• Completed stages 1-4 of Darling Street redevelopment incorporating a ‘Park Street’ concept

• Completed stage 1 of footpath reconstruction in Minore Road

• Constructed a bus shelter in Baird Drive

• Completed pavement rehabilitation of St Andrews Drive

• Commenced road widening project at the intersection of Bunglegumbie Road and the Mitchell Highway

• Construction completed of Old Mendooran Road – Talbragar River Crossing (Gulambula Bridge)

• Completed upgrade of Troy Bridge Road off Newell Highway

• Commenced the relocation of Boothenba Road Railway Level Crossing and the associated rail line deviation works at Troy Junction

• Completed reconstruction on sections of Ballimore Road

• Continued road shoulder widening works in Mendooran Road at various locations

• Undertook procurement process for Macquarie Street decorative lights.

PRIORITIES FOR 2015/2016• Complete stage 2 of footpath reconstruction in Minore Road

• Complete footpath reconstruction in sections of Boundary Road and Macquarie Street near the Dubbo Water Treatment Plant

• Construct a pedestrian facility at the Sheraton Road level crossing

• Reconstruction of footpaths, kerb and guttering at Wingewarra Street (Darling Street to Bourke Street)

• Review Dubbo Bike Plan and Pedestrian Access and Mobility plan

• Complete stages 5-7 of the Darling Street redevelopment incorporating a ‘Park Street’ concept

• Reconstruction of Fitzroy Street and Myall Street intersection

• Undertake shoulder sealing in Gipps Street (Erskine Street to Macleay Street)

• Upgrade bus stop shelters in Welchman Street, Minore Road, Whylandra Street, Thompson Street, Aruma Street and High Street

• Complete the relocation of Boothenba Road Railway Level Crossing and the associated rail line deviation works at Troy Junction

• Complete road widening project at the intersection of Bunglegumbie Road and the Mitchell Highway

• Undertake reconstruction of Obley Road, south of Dilladerry Road

• Complete stage 2 of Ballimore Road reconstruction

• Complete Rawsonville Road bitumen sealing, Medway Creek culvert widening and curve widening in Burraway Street, Brocklehurst

• Continue bitumen seal extension in Old Mendooran Road

• Undertake repairs to Terrabella Bridge (Obley Road)

• Conduct repairs and replacements to Macquarie Street decorative street lights

• Undertake Wheelers Lane level crossing upgrade widening crossing to four lanes.

TRANSPORTTo provide a transport infrastructure system that allows safe, convenient and comfortable pedestrian and vehicular movements to, from and within the Local Government Area.

CO-ORDINATOR: DIRECTOR TECHNICAL SERVICES STEWART MCLEOD

ROADS, FOOTPATHS AND CYCLEWAYS MAINTAINED BY DUBBO CITY COUNCIL

1,275km


ACHIEVEMENTS IN 2014/2015• Completed design of the pipeline from the Camp Road Sewage Pump Station to the Cootha Sewage

Pump Station

• Commenced construction of the major upgrade to the Dubbo Sewage Treatment Plant

• Completed the design of the Erskine Street Sewage Pump Station upgrade

• Completed re-lining of sewers within Dubbo at various locations.

PRIORITIES FOR 2015/2016• Complete construction of the major upgrade to the Dubbo Sewage Treatment Plant

• Install pumps in the Camp Road Sewage Pump Station and construct the discharge pipeline

• Commence design of the duplication of Sewer R (Railway Sewer) between Troy Gully and High Street

• Construct the upgrade of the Erskine Street Sewage Pump Station and new discharge pipeline.

SEWERAGE SERVICESTo promote environmentally responsible sewerage services which maintain the health of the Dubbo Community, are cost effective, customer-focused and cater for sustainable growth.


PROPERTIES ARE SERVICED BY COUNCIL’S SEWERAGE SYSTEM

15,873


ACHIEVEMENTS IN 2014/2015• Completed preliminary steps associated with the proposed introduction of a kerbside food and garden

waste (third) bin service including community consultation and a survey of the experiences of other Councils currently providing an organics collection service

• Conducted the annual bulky rubbish kerbside cleanup service with a total of 585 tonnes collected including 431 tonnes of mixed waste, 52 tonnes of green waste, 1 tonne of tyres, 96 tonnes of white goods and 5 tonnes of e-waste

• Conducted the annual prunings and tree trimmings kerbside clean up service with a total of 144 tonnes collected

• Conduced the eleventh annual Dubbo Waste to Art Competition culminating in an exhibition at the Western Plains Cultural Centre over nine weeks (63 entries received)

• 3,360 tonnes of dry recyclables were diverted from landfill including 987 tonnes of glass, 16 tonnes of aluminium, 66 tonnes of steel cans, 142 tonnes of plastic containers and 2,149 tonnes of paper and cardboard

• Conducted an annual school and community waste education program which included the Keep NSW Beautiful EnviroMentors education program for local primary schools (430 students participated), High School Environmental Plan program (2 schools participated), Childcare/preschool education program (7 childcare centres participated) and the compost revolution initiative (114 residents purchased worm farms/compost bins online at subsidised prices)

• Participated in the Cover Your Load litter prevention program, in association with six other Councils in the NetWaste area, to encourage residents to cover and secure their loads when accessing the Waste and Recycling Centres

• Conducted an audit to determine the makeup of domestic garbage being collected for disposal to landfill finding that on average, 54% of garbage bin contents consist of food and garden waste.

PRIORITIES FOR 2015/2016• Subject to Council approval, proceed to next stage of project development for the food and garden

waste collection service including calling tenders for the construction of an organics processing plant at the Whylandra Waste and Recycling Centre and kerbside food and garden waste collection service

• Begin operation of a Community Recycling Centre at the Whylandra Waste and Recycling Centre providing improved facilities for the receival of household problem wastes including batteries, fluorescent lamps, paints, smoke detectors, gas cylinders and oils for recycling or safe disposal off site

• Conduct the annual Dubbo Waste to Art Competition culminating in an exhibition at the Western Plains Cultural Centre commencing in May 2016

• Conduct the annual school and community waste education program to encourage residents to recycle household items (glass bottles, newspapers etc) and engage in home composting and worm farming to reduce the organic waste in the domestic waste stream.

WASTE SERVICESTo provide waste management services that are responsive to the needs of residents and businesses, committed to environmentally sustainable practices and resourced to contribute to the local economy’s competitive edge as a regional service provider.


TONNES OF DRY RECYCLABLES WERE

DIVERTED FROM LANDFILL

3,360


ACHIEVEMENTS IN 2014/2015• Designed an upgrade of the water supply service to the Dubbo City Regional Airport

• Completed the design of the rockramp and fishway proposed for the South Dubbo Weir

• Completed pre-construction works for the Eumungerie Water Supply Scheme and proceeded to tenders for construction

• Reviewed Council’s Drinking Water Quality Management manual to comply with new standards

• Constructed additional automated water filling stations in Whitewood Road and Obley Road

• Replaced water mains in Ronald Street, Darling Street, Fitzhill Parade, Loane Place and Goode Street

• Council’s Water Supply Treatment Supervisor, Glenn Clifford (pictured below) named NSW Water Industry Operations Association Operator of the Year.

PRIORITIES FOR 2015/2016• Construct the rockramp and fishway proposed for the South Dubbo Weir

• Construct an upgrade of the water supply service to the Dubbo City Regional Airport

• Construct the Eumungerie Water Supply Scheme

• Continue Council’s mains replacement program at various locations.

WATER SUPPLYTo provide a safe, reliable and cost-effective water supply which is customer-focused, enhances the Dubbo environment and caters for sustainable growth.


PROPERTIES ARE CONNECTED TO DUBBO’S

WATER SUPPLY

16,998


ACHIEVEMENTS IN 2014/2015• Commenced building extensions to the Cumboogle Bush Fire Brigade Station

• Completed construction of the Rural Fire Service State Mitigation Support Service building

• In conjunction with the NSW Rural Fire Service, completed a fire hazard reduction program targeting roadside vegetation in high-risk areas

• Undertook stage 2 of the North Dubbo Stormwater Scheme (Fitzroy Street, from Roper Street/Muller Street to Myall Street) to provide trunk drainage infrastructure to the area and support other drainage initiatives such as improved kerb and guttering

• Undertook augmentation of the lower Church Street stormwater main at Bligh Street

• Wongarbon Stormwater Drainage Concept Strategy, plus indicative costs presented to Council. Further investigation and establishment of costs is required to be undertaken.

PRIORITIES FOR 2015/2016• Complete building extensions of Cumboogle Bush Fire Brigade Station

• Construction of new overall fire retardant loading hard stand at Dubbo City Regional Airport

• Upgrade fire trail crossing of Little River at Weonga

• Continue pre-construction for West Dubbo drainage improvements in the area of Jannali Road, Victoria Street and Thompson Street and West Dubbo main drain

• Keswick/Southlakes catchment area – design of the Hennessy Road Basin Facility

• Undertake further review and investigation into other stormwater mitigation options for the village of Wongarbon.

COMMUNITY PROTECTIONTo provide for the protection of persons and minimise damage to property under threat from natural forces and/or external hazards.


IS SPENT ON MAINTAINING URBAN DRAINAGE INFRASTRUCTURE TO PROTECT AGAINST STORMWATER

FLOODING

$142,394


ACHIEVEMENTS IN 2014/2015• Finalised and commenced implementation of a Mining Services Strategy

• Completed prominent City entry signage project and the stage decking area at Visitors Information Centre

• Launched a new City Development Partnership Program with bundled opportunities for local businesses targeting the visitor, new resident and event markets

• Attracted 172 partners to the City Development Partnership Program and $232,351 in industry funding to support cooperative marketing initiatives

• Ongoing implementation of the adopted Destination Management Plan in partnership with Inland NSW Tourism and regional stakeholders including conducting regional audits, completing a regional accommodation white paper and summer visitor attraction campaign and facilitating the Dubbo Accommodation Operators’ Network

• Maintained effective consultation through the industry-based Economic Development Advisory Committee and implementation of the City Economic Development Strategy

• Four economic development projects completed including Your Dubbo business development, Smile its Christmas retail campaign, Ignite the CBD community engagement and Energy Cut environmental seminars for small and medium sized businesses

• Served 72,671 visitors and residents at the Visitor Information Centre achieving 96% satisfaction rate for the service provided

• Supported the ongoing delivery of the Evocities Program with major outcomes including:

• 313 people/165 families registered in the program moved to the City

• 994 positions promoted on dubbo-jobs websites

• 56,792 visits to evocities.com.au and 396,918 visits to evojobs.com.au

• 198 media appearances resulting in a potential audience reach of 43.9M

• Ongoing implementation of the Event Support and Development Program with eight event bids submitted, 70 events provided with support, 366 events promoted on dubbo.com.au and $30,612 distributed to local events via the Event Development Fund

• Successful bids for three major events: NSW Country Athletics Championships, Building Regional Australia Summit and the 2016 National Junior Indoor Cricket Championships

• Provided business investment and expansion support to 211 enquiries, 30% of which were from new businesses.

PRIORITIES FOR 2015/2016• City event promotion and Visitor Information Centre directional signage installed

• Implement activities identified in the CBD Precincts Plan

• Implementation of the Dubbo and Great Western Plains Great Big Adventures visitor attraction campaign

• Ongoing implementation of Evocities program and maximise recruitment opportunities for local employers

• Ongoing implementation of the Mining Services Action Plan

• Continue to implement the City Development Delivery Plan including the delivery of the third Your Dubbo campaign, second Smile Its Christmas program, and redevelopment of the Visitor, Event and New Resident guides

• Launch of key sector investment guides, online data centre and investment attraction DVD

• Ongoing implementation of the City Event Attraction Strategy and Event Support and Development Program including support of Dubbo Events Network, the Event Development Fund and targeted event bids.

CITY DEVELOPMENT

To facilitate and encourage investment that builds a strong economic base for Dubbo, enhances the standard of living of residents and visitors and reflects the competitive advantages Dubbo has for key emerging and developing industry sectors.

COORDINATOR: DIRECTOR CORPORATE DEVELOPMENT KEN ROGERS

PEOPLE RECEIVED ADVICE AND ASSISTANCE FROM DUBBO’S

VISITORS INFORMATION CENTRE

72,671


ACHIEVEMENTS IN 2014/2015• Contributed $1.33M to General Revenue from Council’s business undertakings

• Facilitated 188,907 passengers through the Dubbo City Regional Airport terminal and 9,672 aircraft movements

• Completed a $500,000 re-seal of the main runway at the Dubbo City Regional Airport

• Constructed a General Aviation amenities block and completed a CCTV enhancement project at the Dubbo City Regional Airport

• Completed $4.1M upgrade to sheep selling facilities at the Dubbo Regional Livestock Markets (DRLM) allowing for an additional 9,000 sheep in purpose built yards

• Secured a $3.29M grant from the Federal Government’s National Stronger Regions fund to be matched by Council to undertake the $6.58M upgrade to the cattle selling facilities at the DRLM

• The DRLM remained number one selling centre in NSW for cattle and number three for sheep sales. Throughput achieved: Cattle: 300,526 and Sheep: 1,346,536

• Hosted 77 livestock and 41 non-livestock events at the Dubbo Showground

• Developed a Master Plan for the Dubbo Showground

• Settled 26 residential lots at Keswich Estate

• Completed construction of Keswick Estate Stage 4 Release 2 which consists of 43 residential lots ranging in size from 750 square metres to 1025 square metres and offering NBN and natural gas services

• Settled 2 industrial lots at Moffat Estate

PRIORITIES FOR 2015/2016• Complete $500,000 upgrade to the Dubbo City Holiday Park

• Undertake the $6.58M upgrade of the cattle selling facilities at the DRLM

• Extend the General Aviation Apron and Foxtrot Taxiway at the Dubbo City Regional Airport

• Complete construction of Keswick Stage 4 Release 3 which consists of 43 residential lots including 5 dual occupancy lots

• Complete construction of the $1.3M Keswick - Mitchell Highway Roundabout.

CORPORATE BUSINESSTo operate specific activities on a commercial basis that are customer-focused, best-practice, sustainable, enhance economic strength and provide a financial return to the community.

COORDINATOR: DIRECTOR CORPORATE DEVELOPMENT KEN ROGERS

EVENTS WERE HELD AT THE DUBBO SHOWGROUND

118


ACHIEVEMENTS IN 2014/2015• Determined 768 Development and Complying Development Applications totalling over $180.1M. This

included 465 dwellings (including 156 medium density) with an average value of $242,454

• Issued 669 Construction Certificates

• Successfully negotiated 3 Voluntary Planning Agreements for a number of significant developments including:

• Dubbo Sands - Executed 6 August 2014

• Cobbora Coal - Executed 31 July 2014

• Dubbo Zirconia Project - Executed 23 October 2014

• Commenced comprehensive review of the Dubbo Developer Contributions Regime (Section 94)

• Enhanced e-Planning capabilities to introduce online tracking of development applications

• Provided grants totalling $14,621 to owners of heritage items through Council’s Local Heritage Assistance Fund

• Maintained a strong partnership through the Bathurst, Orange, Dubbo (BOD) Sustainability Alliance

• Coordinated the 2014 annual Sustainable City Expo and Science Week Science Cafe which was attended by approximately 900 people

• Promoted and participated in the Companion Animals Welfare Scheme (CAWS); undertook pet safety education at schools and promoted Dubbo Pets Month

• Council Rangers responded to 137 animal attack/dangerous dog incidents and 2,185 customer requests

• Reported on Council’s environmental performance and issues through the State of Environment Report

• Finalised Planning Proposals for requests to amend the Dubbo Local Environmental Plan 2011

• Finalised amendments to the Dubbo LEP 2011 resulting from the 2012 administrative review

• Continued with the review of the Commercial Areas Development Strategy and undertook a comprehensive Community Engagement Campaign – Ignite Our Centre to seek community input to the draft Central Business District (CBD) Precincts Plan and Ignite Our Centre (Place Making) Program

• Finalised the Mining Land-use Services Strategy

• Resumed management of the Dubbo City Animal Shelter.

PRIORITIES FOR 2015/2016• Offer $15,000 in grants to assist owners of heritage items through the Local Heritage Assistance Fund

• Finalise the new Commercial Areas Development Strategy and CBD Precincts Plan

• Further develop and promote e-services to enable greater online public access to land use and planning information and application lodgements

• Undertake a review of the Comprehensive Dubbo DCP to incorporate an Urban Design Framework for the City

• Prepare new Section 94 Contributions Plans for Roads, Stormwater and Open Space

• Continue to promote and support the annual Companion Animals Welfare Scheme (CAWS) and Dubbo Pets Month

• Coordinate the 2015 annual Sustainable City Expo

• Implement the Swimming Pools Barrier Program

• Implement the Ignite Our Centre Program and CBD Precincts Plan

• Undertake a review of Land-use Application Forms, Guidelines and procedures to simplify the Land-use Application process for applicants.

BUILT & NATURAL ENVIRONMENT

To ensure a clean, safe and healthy living environment for both present and future residents and visitors, maintain economic growth and development, and protect, preserve and enhance the natural and built environments.

COORDINATOR: DIRECTOR ENVIRONMENTAL SERVICES MELISSA WATKINS

CUSTOMER REQUESTS WERE RESPONDED TO BY COUNCIL

RANGERS

2,185


ACHIEVEMENTS IN 2014/2015• Conducted the 2015 Centenary of Anzac Regional Sleep-out at Victoria Park No. 1 Oval

• Completed the installation of the Anzac Memorial Walk in Victoria Park

• Hosted student delegations in Dubbo from Sister Cities Minokamo, Japan and Wujiang, China

• A delegation of the Mayor, Councillors, staff and community members visited Minokamo, Japan to celebrate the 25th anniversary of the Sister City relationship

• 70% of Dubbo’s population are registered members of the Dubbo Branch of Macquarie Regional Library and borrowed 203,881 articles

• 300,862 people visited Council’s cultural and recreational centres including the Old Dubbo Gaol (43,368) Dubbo Aquatic Leisure Centre (98,435), Western Plains Cultural Centre (93,864), and Dubbo Regional Theatre and Convention Centre (65,195)

• 460 children were enrolled in the Dubbo Family Day Care Scheme and the Rainbow Cottage Child Care Centre reported a 100% occupancy rate

• Upgraded the Dubbo Pipe Band Hall at a cost of $28,000 to accommodate the Midnite Cafe

• Completed the restoration of the Watchtower and Infirmary Block at the Old Dubbo Gaol

• Reviewed the Dubbo Crime Prevention Plan and submitted to the Department of Justice for accreditation.

PRIORITIES FOR 2015/2016• Complete the first round of nominations for the Dubbo Public Art Register

• Complete a study on a Capital Upgrade Program to modernise the Convention Centre component of the Dubbo Regional Theatre and Convention Centre

• Install security lighting at a cost of $50,000 in the New Dubbo Cemetery as an anti-vandalism measure

• Upgrade the Old Dubbo Gaol with $1.15M of grant funding received from the NSW State Government’s Cobbora Transition Fund

• Continue to seek and attract high profile sporting events to Dubbo

• Design and install a CBD Heritage Trail

• Complete designs and commence construction of a $1M upgrade of the Dubbo Branch of the Macquarie Regional Library

• Host a delegation from Dubbo’s Chinese Sister City, Wujiang, to celebrate the 20th anniversary of the Sister City relationship

• Complete a Disability Inclusion Plan for the City

• Complete a Conservation Management Plan for the historic Pioneer Cemetery.

COMMUNITY SERVICESTo ensure the active engagement of the community in a wide range of lifestyle opportunities which meet the social, multicultural, recreational, educational, cultural, entertainment and childcare needs of residents and visitors.

COORDINATOR: DIRECTOR COMMUNITY SERVICES DAVID DWYER

PEOPLE VISITED COUNCIL’S CULTURAL AND RECREATIONAL

CENTRES

300,862


ACHIEVEMENTS IN 2014/2015• Conducted inspections of public pools and spas on 198 occasions

• Conducted inspections of food premises on 331 occasions and registered premises on 41 occasions

• Administered 2,083 immunisations at Council’s free, monthly immunisation clinics in partnership with the Western NSW Local Health District

• Engaged community identities in a Water Safety Campaign - targeting young people - to raise awareness about the dangers of weirs, rivers, dams and pools

• Coordinated health programs which involved 85 community participants

• Continued lobbying for the redevelopment of the Dubbo Hospital

• Continued implementing the Dubbo City Crime Prevention Plan 2011-2014 to address community safety and crime issues to help create a safer environment for those who reside in, work in or visit Dubbo

• Participated in the Orana Crime Prevention Partnership, which focussed on the development of a crime profile and addressing issues such as assaults, malicious damage and theft from motor vehicles

• Established new Alcohol Free Zones around the Dubbo Showground and Dubbo Apex Club’s Caltex Park

• Reviewed the partnership arrangement with the NSW Food Authority for Council to implement the provisions of the Food Act and Regulations.

PRIORITIES FOR 2015/2016• Conduct 12 free, monthly immunisation clinics in partnership with the Western NSW Local Health

District

• Inspect every public pool and spa, registered premise, food premise and premise with water cooling towers to ensure compliance with health regulations

• Hold two meetings with Sydney University to discuss future development and operations of the University’s Rural Medical School in the City

• Continue participating in the Orana Crime Prevention Partnership

• Continue monitoring complaints relating to licensed premises in Dubbo

• Meet on a quarterly basis with local senior officials of NSW Police to discuss service provision

• Continue to monitor stages 3 and 4 of the redevelopment of the Dubbo Hospital

• Conduct a Water Safety Campaign for schools during the 2015/2016 summer

• Conduct a public awareness campaign of the CBD security cameras.

HUMAN ENVIRONMENT

To provide a safe and healthy human environment with access to a high standard of facilities and preventative programs to ensure the health and wellbeing of residents and visitors.

COORDINATOR: DIRECTOR COMMUNITY SERVICES DAVID DWYER

FREE IMMUNISATIONS WERE ADMINISTERED AT

MONTHLY CLINICS

2,083


ACHIEVEMENTS IN 2014/2015• Completed construction of the Regional Centre of Excellence for Athletics DCL Park (formerly Barden Park)

• Completed the asset renewal of sports lighting at Katrina Gibbs Oval

• Completed the renewal of the Rotary Pond precinct in Victoria Park and the renewal of the streetscape surrounding the Victoria Park No. 1 and No. 2 ovals amenities building

• Completed the restoration of the Victoria Park Cenotaph

• Replacement of the Powter Park, Buckingham Drive and Manera Heights playgrounds

• Facilitated the ongoing construction by the community of a clubhouse and amenities at Victoria Park No. 2 and No 3. Ovals

• Provided strategic input into the NSW Government reviews into Biodiversity and Biosecurity legislation

• Partnered with Central West Local Land Services in a litter reduction campaign for Travelling Stock Routes

• Participated in resource and staff sharing for natural resource management projects with surrounding Councils and Central West Local Land Services

• Hosted the Bledisloe to Bush Wallabies visit and a round of the National Rugby Championship at Caltex Park

• Secured rights to host the 2015 NSW Little Athletics State Multi Event, 2015 PSSA Girls Cricket Championship, U19 NSW Country Cricket Championships, 2016 PSSA Boys AFL Championships and major regional athletics carnivals

• Renewal of the water slides at the Dubbo Aquatic Leisure Centre (DALC)

• Facilitated the development of strategic plans by sporting clubs and associations in Dubbo.

PRIORITIES FOR 2015/2016• Construction of a new shared walking cycle pathway through Regand Park in the Macquarie River

corridor

• Install lighting for the riverside pathway from Ollie Robbins Oval to Sandy Beach in conjunction with the Titan Macquarie Mud Run and the Dubbo Stampede committees

• Installation of the pontoon and associated internal park roadworks at Wiradjuri Park in accordance with the Wiradjuri Park Master Plan

• Renewal of the Elston Park and Daphne Park playgrounds

• Completion of the Asset Renewal program including items such as Egret Park irrigation, Victoria Park shadecloth, Wahroonga Park BBQs and synthetic cricket pitches

• Facilitating the completion of the Victoria Park No. 2 and No. 3 Ovals’ amenities building through Work for the Dole programs

• Installation of a connection to ‘backwash’ water supply for Lady Cutler South Ovals in preparation for future drought conditions

• Installation of the new filtration system at the DALC

• Adoption of a Tree Management Master Plan

• The successful holding of major sporting and recreation events.

PARKS AND LANDCARE SERVICESTo ensure that Dubbo residents and visitors have the opportunity to participate in a diverse range of sporting and passive recreational pursuits in a clean, green setting and to provide landcare services for the rehabilitation and protection of the urban and rural environment and to promote biodiversity in a cost-effective and efficient manner.

COORDINATOR: DIRECTOR PARKS AND LANDCARE SERVICES MURRAY WOOD

SEAT GRANDSTAND AND IAAF STANDARD SYNTHETIC ATHLETICS TRACK – REGIONAL CENTRE OF

EXCELLENCE FOR ATHLETICS

600


ACHIEVEMENTS IN 2014/2015• Completed annual review of the Dubbo 2036 Integrated Planning

documents, including public exhibition and community engagement

• Maintained Council’s strong financial position with cash, investments and high liquid debtors (excluding external and internal restrictions) within the target range of $1.5M and $2.5M

• Completed all statutory financial and community reporting in accordance with legislative requirements

• Prepared a Fit for the Future submission for the State Government indicating that Council will meet all required benchmarks as a stand alone Council from 2017/2018 onwards

• Enhanced six corporate Asset Management Plans to achieve 87% compliance under the National Asset Management and Financial Assessment framework

• Participated in the Local Government Management and Operational Effectiveness Survey

• Completed a comprehensive review and update of Council’s Long Term Financial Plan

• Revised Council’s rating structure to incorporate the new 2014 land values

• Managed 95,576 individual requests through Council’s Customer Service Centre

• Implemented a corporate Enterprise Risk Management Framework

• Implemented an on-line staff Performance Management System and an on-line Recruitment System

• Continued development of Council’s intranet facility, Councilpedia, to improve internal communications and information sharing

• Updated and tested the Disaster Recovery Plan for Information Management

• Completed a corporate Budget Priorities project

• Commenced a corporate employee survey project, My Say

• Upgraded critical information technology infrastructure and security protection

• Completed a comprehensive review of Council’s insurance portfolio

• Completed a tender for the provision of banking services

• Revised and updated methodologies for the calculation of depreciation expenses

• Commenced a corporate staff timesheet automation project

• Implemented the 2014/2015 Corporate Communications Strategy and developed the 2015/2016 Strategy

• Produced and distributed the 2013/2014 Annual Report to Residents and Statutory Annual Report

• Council’s fleet of plant, equipment and motor vehicles met targeted usage rates; operational costs were within benchmark rates.

PRIORITIES FOR 2015/2016• Undertake the 2016 Review of the Dubbo 2036 Integrated Plan

• Implement the Fit for The Future Improvement Action Plan projects

• Undertake a review, call public tenders and implement an upgrade of Council’s telephony system

• Investigate the feasibility of introducing a Corporate Asset Management System

• Develop a revised Information Delivery Programme and EEO Management Plan

• Develop a Financial Sustainability Policy and undertake a comprehensive review of the Revenue Policy and review of the Good Governance Policy

• Implement arrangements for the 2016 Local Government elections

• Implement initiatives resulting from the My Say employee survey.

• Continue sound financial management including quarterly financial reviews

• Implement and report on the 2014/2015 Corporate Communications Strategy

• Produce and distribute the 2014/2015 Statutory Annual Report

• Conduct and report on the 2015 Biennial Community Needs Survey.

CORPORATE SERVICES

To provide sound management of the resources of Council, representative and responsive government, meet statutory requirements and provide services to the Organisation in a cost-effective and timely manner.

COORDINATORS: DIRECTOR ORGANISATIONAL SERVICES CRAIG GIFFIN, DIRECTOR CORPORATE DEVELOPMENT KEN ROGERS, DIRECTOR TECHNICAL SERVICES STEWART MCLEOD


Under the Local Government Act 1993, Dubbo City Council must provide certain information on its operations to the Minister for Local Government. This information is summarised below and full details are available in the Statutory Annual Report which will be available for viewing from December 2015 at the following locations:

• Council’s Civic Administration Building

• Macquarie Regional Library Dubbo Branch

• Online at www.dubbo.nsw.gov.au

STATE OF THE ENVIRONMENT REPORTCouncil has prepared a 2014/2015 Regional State of the Environment Report in conjunction with Councils in the Greater Central West Region of NSW. A Dubbo snapshot report has also been prepared, reporting on local environmental indicators.

Both the Dubbo snapshot report and the Regional State of the Environment Report are available for viewing on Council’s website dubbo.nsw.gov.au.

CONDITION OF PUBLIC WORKSCouncil maintains a network of 1,275km of local and regional roads, which is made up of rural and urban roads, including footpaths and cycleways, with the 2014/2015 maintenance program totalling $4.4834M ($3,516 per kilometre).

In 2014/2015, Council spent $142,394 on the maintenance of urban drainage infrastructure.

Council’s sewerage system services 15,873 properties with maintenance expenditure of $968,000. The water supply system services 16,998 properties, costing $1.62M to maintain.

LEGAL PROCEEDINGSCouncil was involved in one legal proceeding during 2014/2015 settled during conciliation with no cost to Council.

MAJOR CONTRACTS AWARDEDTwenty contracts valued in excess of $5.9M were awarded by Council in 2014/2015.

SENIOR STAFFCouncil employs seven senior staff as defined under the requirements of the Local Government Act with these being the General Manager, Director Organisational Services, Director Technical Services, Director Environmental Services, Director Parks and Landcare Services, Director Corporate Development and the Director Community Services.

The total amount spent on employing these senior staff was $1,579,499. This amount includes salaries, fringe benefit tax, private use of a Council vehicle and employer’s superannuation contributions.

GENERAL MANAGER $298,485

DIRECTOR TECHNICAL SERVICES $257,951

DIRECTOR ENVIRONMENTAL SERVICES $221,700

DIRECTOR CORPORATE DEVELOPMENT $213,078

DIRECTOR ORGANISATIONAL SERVICES $208,537

DIRECTOR COMMUNITY SERVICES $201,231

DIRECTOR PARKS AND LANDCARE SERVICES $178,518

THE BUSHFIRE MANAGEMENT COMMITTEEThe Bush Fire Management Committee held two meetings to discuss land management and fuel reduction issues. The NSW Rural Fire Service provided funding of $40,000 to Council to assist it with roadside vegetation management and hazard reduction activities during 2014/2015.

MULTICULTURAL SERVICESCouncil has procedures in place for providing interpreter services to the 10.5% of Dubbo residents over the age of five, who were born overseas and the 3% who speak a language other than English at home. Council’s Multicultural Festival Advisory Committee again organised the popular Multicultural Festival, held in September 2014. In 2014/2015, 77 people became Australian citizens at Council Citizenship ceremonies.

CONTRIBUTIONSCouncil contributed a total of $354,314 to 55 organisations under Section 356 of the Local Government Act 1993.

PRIVATE WORKSThere were no private works undertaken by Dubbo City Council in 2014/2015 which were fully or partly subsidised by Council.

EXTERNAL BODIES EXERCISING COUNCIL FUNCTIONSThere are no external bodies exercising functions delegated by the Council.

OVERSEAS TRAVELMr Steven Colliver, Council’s Manager Fleet Management Services was awarded an Overseas Study Grant by the Institute of Public Works Engineering Australasia (IPWEA) for his work in Fleet Management. He attended the American Public Works (APWA) Congress in Toronto, Canada along with multiple visits to Local Government Authorities and suppliers in Canada and the United States. Mr Colliver’s conference registration, travel and accommodation were provided at no cost to Council as part of the grant.

Council’s Mayor, Mathew Dickerson, Councillor Allan Smith, Council’s Director Community Services David Dwyer and Council’s Manager Horticultural Services, Ian McAlister attended the 25th Anniversary of Dubbo’s Sister City relationship with Minokamo, Japan. This travel was self funded by each individual.

SUMMARY OF STATUTORY REPORT


PARTNERSHIPS, CO-OPERATIVES AND JOINT VENTURESCouncil was involved in joint ventures with the Macquarie Regional Library, The North West Weight of Loads Groups, The Bathurst, Orange, Dubbo Alliance of Councils, The Lower Macquarie Water Utilities Alliance, Central West Salinity Water Quality Alliance, The Orana Region Organisation of Councils (OROC), Netwaste and Evocities.

CONTROLLING INTERESTS IN COMPANIESCouncil held no controlling interest in any companies in 2014/2015.

PUBLIC ACCESS TO INFORMATIONIn 2014/2015, Council received 16 applications for information under the Government Information (Public Access) Act 2009. Access was granted in full to 15 applications and one was refused access in full in accordance with the requirements of the Act.

Rates and charges written off

DESCRIPTION AMOUNT

Rates – Pension Rebates (S 583(1) Local Government Act 1993)

$899,770

Rates – Postponed Rates (S 595(1) Local Government Act 1993)

$23,294

Rates – Non Rateable Properties (S 555(1) Local Government Act 1993)

$5,347

Rates – Levy Adjustments (S 598(1) Local Government Act 1993)

Nil

Charges – Interest on Postponed Rates (S 595(1) Local Government Act 1993)

$9,317

Charges – Amounts which were unrecoverable $1,357

SERVICES AND PROGRAMS FOR CHILDRENThe proportion of children and youth in Dubbo’s population is higher than the State average. Council has factored this knowledge into its planning for new facilities by providing a diverse range of recreation and sporting facilities such as playgrounds, sporting fields, skate park, BMX track, cycleways and the Dubbo Aquatic Leisure Centre.

In addition, Council directly operates the Rainbow Cottage Child Care Centre and the Family Day Care Scheme. It provides a venue for the Yarrandale and North Dubbo play groups, Girl Guides, West Dubbo Preschool, Dubbo and District Preschool and Orana Early Intervention Centre.

Council also supports the Dubbo City Youth Council which co-ordinates a comprehensive annual Youth Week program.

PRIVACY MANAGEMENTThe Privacy and Personal Information Protection Act 1998 has been introduced to provide central safeguards to an individual’s privacy in

relation to a wide variety of personal information held by public sector agencies such as Council.

In accordance with the Act, Council, on 26 June 2000, adopted a Privacy Management Plan, which outlines policies and practices to ensure compliance with the requirements of the Act.

The Act became effective from 1 July 2000. No applications have been made for information under the Act up until 30 June 2015, and accordingly no review of Council’s Privacy Management Plan has been required.

ELECTED MEMBERSTotals of $39,191 and $197,643 were paid during the period for Mayoral and Councillor fees respectively, with an additional $43,835 for Councillors’ travel and subsistence. From July 2014 until June 2015, there were 11 Ordinary Council meetings and 4 Extraordinary Council meetings. Attendance at these meetings was as follows

COUNCILLORORDINARYMEETINGS

EXTRAORDINARYMEETINGS

Clr Mathew Dickerson 10 4

Clr Lyn Griffiths 8 3

Clr Bill Kelly 10 3

Clr Greg Matthews 8 4

Clr Greg Mohr 7 4

Clr Kevin Parker 10 4

Clr Tina Reynolds 7 2

Clr Ben Shields 10 4

Clr Allan Smith 10 4

Clr Rod Towney 10 3

Clr John Walkom 9 3


INCOME STATEMENT

STATEMENT OF FINANCIAL POSITION

Actual 2015

Actual 2014

$’000

INCOME FROM CONTINUING OPERATIONS

REVENUE

Rates and annual charges 42,866 40,584

User charges and fees 36,530 33,318

Interest and investment revenue 4,048 3,742

Other revenues 956 1,223

Grants and contributions provided for operating purposes

15,313 8,831

Grants and contributions provided for capital purposes

38,323 19,219

OTHER INCOME

Net gains from the disposal of assets 3,926 –

Net Share of interests in joint Ventures and Associated Entities using the equity method

18 –

Total income from continuing operations 141,980 106,917

EXPENSES FROM CONTINUING OPERATIONS

Employee benefits and on-costs 27,941 26,904

Borrowing costs 4,115 3,632

Materials and contracts 25,202 20,655

Depreciation and amortisation 29,295 29,225

Electricity and heating 3,116 3,441

Contributions and donations 1,587 1,404

Insurance 1,505 1,477

Family Day Care (fees) 1,333 1,328

Other expenses 4,833 4,708

Net losses on disposal of assets - 517

Net share of interests in joint ventures and associated entities using the equity method

- 19

Total expenses from continuing operations 98,927 93,310

Net operating result for the year 43,053 13,607

Net operating result attributable to Council 43,053 13,607

Net operating result for the year before grants and contributions provided for capital purposes

4,730 -5,612

For the Financial Year ended 30 June 2015 As at 30 June 2015

Actual 2015

Actual 2014

$’000

ASSETS

CURRENT ASSETS

Cash and cash equivalents 16,949 14,928

Investments 61,500 23,543

Receivables 10,608 9,524

Inventories 1,938 1,517

Other 340 1,028

Total current assets 91,335 50,540

NON-CURRENT ASSETS

Investments 30,692 50,990

Receivables 2,154 1,386

Inventories 1,801 2,107

Infrastructure, property, plant and equipment 1,942,860 1,452,109

Investments accounted for using the equity method 888 871

Other 495 495

Total non-current assets 1,978,890 1,507,958

TOTAL ASSETS 2,070,225 1,558,498

LIABILITIES

CURRENT LIABILITIES

Payables 8,121 9,117

Borrowings 3,897 1,944

Provisions 11,622 11,543

Total current liabilities 23,640 22,604

NON-CURRENT LIABILITIES

Payables 1 1

Borrowings 67,259 50,082

Provisions 1,114 977

Total non-current liabilities 68,374 51,060

TOTAL LIABILITIES 92,014 73,664

Net assets 1,978,211 1,484,834

EQUITY

Retained earnings 813,225 770,172

Revaluations reserves 1,164,986 714,662

Total equity 1,978,211 1,484,834


CUSTOMER SERVICE CENTREThe Customer Service Centre is Dubbo City Council’s one-stop-shop of information for the general public. Specially-trained customer service staff manage all face-to-face and telephone enquiries, from 9am to 5pm, Monday to Friday. Phone 6801 4000.

CORRESPONDENCEAll correspondence to Council should be addressed to the General Manager and also marked to the relevant officer’s attention, and sent to:

Dubbo City Council, PO Box 81, DUBBO NSW 2830

T: (02) 6801 4000 F: (02) 6801 4259 E: [email protected]

COUNCIL NOTICESCouncil Column: Every Thursday a ‘Council Column’ is published in the Daily Liberal newspaper, featuring information about proposed developments, draft policies, positions vacant, tenders, quotations, public notices, and Council and Committee meeting dates and times.

This information is also available on Council’s website: dubbo.nsw.gov.au

City Connection: Council publishes a weekly news page in Dubbo Photo News called City Connection to promote Council’s many activities, upcoming events, notices and initiatives.

Council’s website can be accessed at dubbo.nsw.gov.au. The website includes up-to-date information about Council services, as well as media releases, public notices, positions vacant, submitting development applications, education kits for school children, booking information for parks and sporting ovals and various other documents relating to Council operations. Council’s website also contains email addresses and phone numbers to assist the general public contact the City’s elected representatives.

Village News: Council distributes a quarterly newsletter to all residents living in Wongarbon, Eumungerie, Brocklehurst and Ballimore.

Twitter and FacebookDubbo City Council provides regular updates on social media channels Twitter (@DubboCouncil and @ DubboCity), Facebook (fb.com/DubboCity and fb.com/CityCouncil)

ACCESSING INFORMATIONPublic documentsDubbo City Council provides a number of documents to inform the community about Council operations. These include:

• Dubbo 2036 Community Strategic Plan

• Statutory Annual Report

• Various Business Plans for Council services and businesses.

These documents can be accessed at Council’s Civic Administration Building or at the Dubbo Branch Library, or by contacting the Customer Service Centre on 6801 4000.

Public OfficerCouncil’s Public Officer, Craig Giffin, can provide information on Council’s financial reports, Equal Employment Opportunity Policy and other policy documents, management plans, and information under the Government Information (Public Access) Act.

The Public Officer can be contacted on 6801 4000.

CONNECTING COUNCIL AND THE COMMUNITY

COUNCIL’S CONTACT DIRECTORY

Building and DevelopmentProfessional Building and Planning Duty Officers are available for consultation without appointment within the core hours of 1pm to 5pm, Monday to Friday.

Customer service staff and duty officers can be contacted by telephone on 6801 4000 via Council’s Customer Service Centre. Pre-lodgement meetings can be arranged outside these times by appointment.

Online planning/building enquiries can be submitted at this link on Council’s website: dubbo.nsw.gov.au/PlanningandDevelopment/AskAPlanner

Dubbo Aquatic Leisure Centre(02) 6801 4490

Dubbo City Animal Shelter(02) 6882 1934

Dubbo City Holiday Park1800 824 820

Dubbo City Regional Airport(02) 6801 4560 (Administration) 0417 717 871 (Grounds Operations)

Dubbo Regional Livestock Markets(02) 6801 4540

Dubbo Regional Theatre and Convention Centre(02) 6801 4371 (General) (02) 6801 4378 (Box Office)

Dubbo Showground(02) 6801 4570

Dubbo Visitors Information Centre(02) 6801 4450

Family Day Care(02) 6801 4470

Fire Control(02) 6881 3900

Immunisation Clinic(02) 6801 4000

Macquarie Regional Library – Dubbo Branch(02) 6801 4510

Old Dubbo Gaol(02) 6801 4460

Rainbow Cottage Child Care Centre(02) 6801 4480

Western Plains Cultural Centre(02) 6801 4444

After Hours Emergencies(02) 6801 4000


DUBBO CITY COUNCILCivic Administration Building PO Box 81, Dubbo NSW 2830

Phone: (02) 6801 4000 Fax: (02) 6801 4259 Email: [email protected] Web: dubbo.nsw.gov.au

CUSTOMER SERVICE CENTRE HOURS:9am-5pm, Monday to Friday, Civic Administration Building, Cnr Church and Darling Streets, Dubbo

All enquiries, including after hours emergencies, phone (02) 6801 4000

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Dubbo City Council 2014/2015 Annual Report to Residents

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