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EarthLink at a Glance

Date post: 11-Feb-2017
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EarthLink at a glance We build and manage networks and technology that help you deliver great customer experiences in a cloud connected world. Our Markets Business EarthLink helps thousands of specialty retailers, restaurants, franchisors, financial institutions, healthcare providers, professional service firms, and local governments securely establish critical connections in the cloud. Our solutions provide our customers the cost-effective performance and agility to serve their customers anytime, anywhere, via any channel, or any device. Carrier Our dedicated EarthLink Carrier® unit sells facilities- based wholesale telecommunications to other providers, including IXCs, wireless carriers, CLECs/LECs, ISPs, VoIP and content providers, resellers, and cable companies. Residential We provide award winning, reliable and secure Internet services – as well as web hosting, email, and value-added services – to keep hundreds of thousands of residential customers online and informed. Our Focus EarthLink’s solutions help businesses free-up resources trapped by day-to-day demands, and refocus them on creating compelling and secure customer experiences. Optimize Your Business and Cloud Networks: Right-size your network, prioritize applications, and optimize cost and user experience with flexible, high- performance network and optimization services. Protect Your Brand: Brands today depend on data security. Our security and compliance experts and solutions help identify and prevent vulnerabilities, and keep your data, customers and reputation safe. Engage Your Customer: Improve your customer experience with high-performance network services, and actionable customer data via Secure WiFi & Analytics, Hosted Voice and Hosted Contact Center services. Reduce the Burden of Management: Off-load time consuming network management and monitoring without giving up control, so you can focus more on strategic innovation and growth. EarthLink produces significant unlevered cash flow from approximately $1 billion in revenue we generate per year. We maintain more than $100 million in liquidity between cash on our balance sheet and an available credit facility, and our leverage ratio is lower than most of our peers. In addition, we pay a regular dividend which sets us further apart from our competitors. Financial Strength 750,000+ customer relationships $1B+ revenue (annualized) 1,900+ people Founded in 1994 HQ: Atlanta, GA; offices nationwide Key Facts
Transcript

EarthLink at a glance

We build and manage networks and technology that help you deliver great customer experiences in a cloud connected world.

Our MarketsBusiness

EarthLink helps thousands of specialty retailers, restaurants, franchisors, financial institutions, healthcare providers, professional service firms, and local governments securely establish critical connections in the cloud. Our solutions provide our customers the cost-effective performance and agility to serve their customers anytime, anywhere, via any channel, or any device.

Carrier

Our dedicated EarthLink Carrier® unit sells facilities-based wholesale telecommunications to other providers, including IXCs, wireless carriers, CLECs/LECs, ISPs, VoIP and content providers, resellers, and cable companies.

Residential

We provide award winning, reliable and secure Internet services – as well as web hosting, email, and value-added services – to keep hundreds of thousands of residential customers online and informed.

Our FocusEarthLink’s solutions help businesses free-up resources trapped by day-to-day demands, and refocus them on creating compelling and secure customer experiences.

• Optimize Your Business and Cloud Networks: Right-size your network, prioritize applications, and optimize cost and user experience with flexible, high-performance network and optimization services.

• Protect Your Brand: Brands today depend on data security. Our security and compliance experts and solutions help identify and prevent vulnerabilities, and keep your data, customers and reputation safe.

• Engage Your Customer: Improve your customer experience with high-performance network services, and actionable customer data via Secure WiFi & Analytics, Hosted Voice and Hosted Contact Center services.

• Reduce the Burden of Management: Off-load time consuming network management and monitoring without giving up control, so you can focus more on strategic innovation and growth.

EarthLink produces significant

unlevered cash flow from

approximately $1 billion in revenue

we generate per year. We maintain

more than $100 million in liquidity

between cash on our balance sheet

and an available credit facility, and

our leverage ratio is lower than most

of our peers. In addition, we pay a

regular dividend which sets us further

apart from our competitors.

Financial Strength

• 750,000+ customer relationships

• $1B+ revenue (annualized)

• 1,900+ people

• Founded in 1994

• HQ: Atlanta, GA; offices nationwide

Key Facts

Your connection to happy customers™

Contact us at [email protected] | www.earthlink.com

© 2016 EarthLink. Trademarks are property of their respective owners. All rights reserved. MKTPRINT-179

Our commitment is to deliver a technology foundation that enables our customers to in turn deliver exceptional experiences to their customers. EarthLink reduces the burden on IT staff with the latest network connectivity, security solutions, data analytics, and managed services.

• 29,000+ route miles of fiber

• Over 1,400 LEC colocations

• 90 metro fiber markets in 25 states

• 56 voice and data switches

• Ubiquitous IP coverage to 90% of the U.S.

• Nationwide IP footprint

• Access Agnostic Connectivity: T-1, N x T1, DS3, DSL, Ethernet, Ethernet over Copper, OCn, Wireless

Network Statistics

Nationwide IP networkWe operate an over 29,000 fiber route mile network, with 90 metro fiber rings and secure data centers providing ubiquitous nationwide data and voice IP service. Customers can connect and manage all of their locations via our myLink® customer portal for complete visibility and control.

Account teams who know your business • Dedicated account

management, service delivery, and care

• Regular business and technical reviews

Service and support aligned with your needs• Rapid installs

• High availability SLAs

• 24x7 monitoring/alerts and access to technicians

• Peak holiday support/ upgrade moratoriums

myLink® portal for centralized control• Single pane of glass for

voice, data and security services

• Monitoring, ticketing, order status, utilization

• Google map view of network status


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