EarthLink Virtualization Services

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Typical Business Challenges

How do I reduce the complexity of my IT operations?

How do I get my limited IT staff refocused on strategic revenue generating initiatives?

How do I minimize IT capital expenditures & reduce IT operating expenses, without sacrificing services?

How can I scale IT resources to keep pace with rapidly changing business requirements?

How do I keep my mobile workers better connected to our systems?

Does my backup plan adequately protect my data from man-made and natural disasters?

3Business Trends Support Virtualization

“IT can no longer ignore the increasing clamor of requests to provide access to corporate resources from smartphones, tablets and other consumer-owned devices.”

- Global Leader of Workplace Enablement Services, Accenture

“It’s generally accepted that ongoing IT operations consume 80% or more of IT staff time leaving, no more than 20% of time for value-add project work. This fact has always frustrated IT executives as well as their business peers who continue to have more and growing demands.”

- Five Top Issues facing CIOs in 2012

Dedicating Resources to the Value-Add…

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Why Virtualization?

Multiple virtual machines running on a single physical machine, with each VM sharing the resources of that one physical machine.

• Simplify your IT infrastructure• Free your IT staff from routine infrastructure maintenance• Focus IT resources on strategic business initiatives

5Virtualization Paves the Way to the Cloud

Mainframe

PC / Client-Server

WebCloud

Virtualization lets you extend and scale your business applications to the cloud

Virtualization

6Cloud Computing Service Models

7Cloud Computing Deployment Models

Private cloud: operated solely for an organization, typically within its own firewall

Public cloud: owned by a cloud service provider and accessible over the internet, available to many companies or the general public

Hybrid cloud: two or more interoperable clouds (e.g., private + public), allowing portability and scaling of data and applications

Cloud ServiceProvidersBusinesses Bridging

Private Cloud Hybrid Cloud Public Cloud

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What can you put into the cloud?Email Hosting FilteringEncryptionArchiving

Web BankingCore ProcessingATMImaging

Document Sharing and Clearinghouse

Blogs Social Media Virtual Meetings

Firewall Management Log and Compliance Management

Customer Resource Management(CRM) services

Temporary servicesSecondary Data CenterTesting and Proof-of-Concept setups

Disaster Recovery Secondary Data CenterRemote backup

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Delivers real business value, right now!

Cloud Computing Services

1. Reduce Complexity

simplifying operations

and maintenance

2. DramaticallyReduce Costs

so you can invest in business opportunities

3. Deliver and Scale IT Services Flexibly

to keep pace with your business requirements

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EarthLink’s Virtualization Services

• Cloud Hosting– Shared Virtual Servers– Dedicated Servers– Managed Cloud Hosting

• Disaster Recovery• Cloud Server Backup• Web Hosting

EarthLink Cloud Hosting Services can reduce your IT operating costs by consolidating resources, simplifying IT complexity and enabling more flexible agile service delivery through virtualization.

Multiple Access Methods:• Carrier Neutral• EarthLink MPLS Network• Any ISP connection

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• Consultative support to help you design a customized solution to meet your specific business requirements.

• Choose a Linux or Windows operating systems, amount of CPU/RAM, and SAN Storage, and SAN Backup

• Multi-layered security, self-healing cloud architecture, and automatic server failover

• Instant scaling and Cloud Server Management through VMware vCloud Control panel

• Hosted in highly secure data centers

EarthLink Cloud Hosting

• Businesses running VMware typically save 50-70% on overall IT costs by consolidating their resources

Cloud Computing Excellence Award recognizes companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated offerings to market.

12EarthLink Cloud Hosting Architecture

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Control Panel - Cloud Server Management

• Build, start, stop, backup or delete cloud servers directly from the control panel. • Schedule and review nightly backups. • Set up administrators with role-based access.• Connect to applications and your network• Expand your computing environment to EarthLink Cloud with our vCloud

Powered service

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Dedicated Server Hosting• Maintain complete control while increasing your performance level, reliability and security. • Our highly secure Data Centers give you a secure, dedicated environment to install,

customize, and scale any application.• Servers can be set up unmanaged or managed.• With a Managed Dedicated Server, our experts build and manage you server in our secure

data center environment and handle OS installations, patches, reboots and more.

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• Bronze Level service is included with all options• Upgrade to more comprehensive levels based on your needs

Managed Cloud Hosting Service Options

16Disaster Recovery Services

Full hardware colocation mirrors current working client hardware in a colocated environment.

Virtual hardware mirrors all mission critical applications on virtual hardware environments. Application data is mirrored in virtual, web-based VMware or cloud environments.

Choose a full hardware or virtual hardware replication of your IT environment, in our a highly redundant and secure Data Centers and a team of disaster recovery engineers you have ultimate piece of mind in the event of a crisis.

Options include:

Customer Data Center EarthLink Data Center

17EarthLink Cloud Server Backup• Protect your business’s mission-critical information assets.• Rapid recovery from man-made and Mother Nature’s disasters – server

crashes, fires, hurricanes, tornados, ice storms, earthquakes.• Instantaneous on-line access to data – replicated on disks, not tape• Easy to use wizard to set your own backup schedules and priorities• Define your levels of backup – incremental, full system, or real time

Customer Data Center EarthLink Data Center

18EarthLink Cloud WorkspaceA customized cloud workspace environment for you to control your business applications and data with secure access for all your employees from anywhere, from any device, via any internet or private MPLS connection. Your virtual office wherever you are.

• Significantly reduce operating costs and eliminate capital expenditures• Increase employee productivity.• Eliminate complex security challenges• IT infrastructure that’s centralized, consistent and agile.

19EarthLink Cloud Workspace

20Control & Manage Your Services• Dashboard with status updates to

products and service tickets• Service overviews and product drill

downs • Customized tools and control

panels: vCloud Panel• Invoice presentation and payment

online, access to past invoices• Submit  and manage service

tickets • Online Knowledge bases,

whitepaper library, expert blogs and latest announcements

myLink IT Services Center

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Simplify the complex with EarthLink Business

A comprehensive approach that enables you to efficiently leverage IT to solve business challenges.

IT experts as partners

IT and security experts as trusted

advisors, from strategy to

deployment and maintenance.

Secure, reliable operations

Fault tolerant, redundant, highly secure

data centers with 24/7/365 monitoring and

99.999% uptime.

Integrated IT, voice, and data

servicesFlexible services customized to

business needs, and the convenience of a

single provider.