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RED BLUE
1 CASE – 10 GROUPS – 48 MINDS
Case study
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3
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56
7
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DIFFERENTIATION?INNOVATION?CREATIVITY?
WHAT IS OUR
CUTTING EDGE?
THE CUTTING EDGE
NEW VALUE
REDUCE
CREATE
RAISE
ELIMINATE
STRIVING TOWARDS CUSTOMER
SATISFACTION~RAHUL~TEAM~DHRUV~MEGHA~SEHNAZ~
SNAPSHOTS
1. Blue ocean strategy
2. Problem solver
3. Future outlook
4. conclusion
WE ARE HERE TO SOLVE YOUR
PROBLEMS
Identify problems
Implement IT &
Technology
Improve logistic and
supply chain???
CUSTOMER IS MY CEO
WHERE ARE
MY PACKAGES?
COSMOS(CUSTOMER, OPERATIONS, SERVICE, MASTER ON-LINE SYSTEM)
Labelling barcode on every parcel at pick-up point
Scanning barcode at every stage of delivery cycle
KEEP TRACK OF ALL PACKAGES
MY BUSINESS NEEDS TO HANDLE
HIGH VOLUME OF SHIPMENT DAILY!
FEDEX POWERSHIP
• Automate the entire process
• Increase efficiency
• Reduce errors
• Eliminate paperwork
CALLING IS A THING OF
YESTERDAY.
WWW.FEDEX.COM
First to offer on-line package status tracking
Allowing customers to conduct business online
DirectLinkCustomers can receive, manage and remit payment of FedEx invoices electronically
FedEx Virtual orderIntegration of online ordering, tracking and delivery
THERE ARE SEVERAL OTHER PROGRAMME AND SOFTWARE USED BY US…..
LETS DISCUSS WHAT WE DON’T KNOW RATHER DISCUSSING WHAT WE ALREADY KNOW !!
FUTURE OUTLOOK
WE SPENT
$1,000,000,000 YEARLY
ON
IT
WE PIONEERED ALMOST ALL THE SOFTWARE SOLUTIONS THAT EVER EXISTED IN SUPPLY CHAIN MANAGEMENT.
AND NOW WHAT’S NEXT?
PRIVACY
TERRORISM
1975
2013
INTERVIEW OF ROB CARTER, CIO FEDEX
PRIVACY ISSUES
KILLING TWO BIRDS WITH ONE STONE In-Q-tel and US department of Homeland security, has introduced a laser scanning device which tracks everything from 50 meters
The device is so effective that it can track minor traces of gun powder and drugs.
Also if used on human can tell what they had for dinner
TRYING FOR BLUE OCEAN AGAIN• Value-added service
• New customer base
• New business opportunity
• A competitive advantage
THE OCEAN
IS ALWAYS
MORE BLUE ON THE OTHER SIDE
TODAY’S
INVENTION IS TOMORROW’S
EXTINCTION
THANK YOU
“ If you don’t take care of your customer,
someone else will.”