Welcome to the Hellmann F.A.M.I.L.Y!

Corporate DNA

irst, People First

ll About The Customers, Always

aking It Work Better, Everyday

nnovation And Entrepreneurship

ive Sustainability

ou And Me!

FAMILY

History

1871 Founded in Osnabrueck by Carl Heinrich Hellmann

1949 Opening of the office in Hamburg

1953 Opening of the office in Bremen

1981 First high rack warehouse in Osnabrueck opens

1982 Opening of Hong Kong – later branches in China, Taiwan, Singapore, South Korea and Vietnam

1987 Opening of Sydney and later further branches in Australia and New Zealand

History

1988 The first US branch in Long Beach in California was opened, further expansion in the USA, Canada,

Mexico, South America and UK

2004 Induction of a new terminal in Shanghai

2006 Opening of branches in Sri Lanka, Japan and later in India and Pakistan

2007 Implementation of the European Logistic Centre for MAN

2008 New building in Osnabrueck wins the ‚Best Office Award‘

Facts and Figures 2010

9,228 employees worldwide

Turnover 2.65 billion Euro

More than 14 million shipments per year, 55,733 shipments per day

211 own branches in 48 countries

Network: 16,500 employees in 443 branches in 157 countries

The Hellmann Network

443 branches in 157 countries

Mark Hellmann, Jost Hellmann, Klaus Hellmann, Manfred Fischer, Karl Engelhard

Main Board

International Executive Board

Jens Tarnowski, Mark Hellmann, Klaus Hellmann, Manfred Fischer, James Gootee, Jost Hellmann, Roger Haeussler

European Board

Manfred Fischer Jost Hellmann Klaus Hellmann Karl Engelhard

Hartmut Krehenbrink Stefan Wimmer Juergen Burger Felix Scherberich

Products and Services & Industry Solutions

IT-

Solutions

Direct

Load

Rail

Solutions

Airfreight

Seafreight

Sea-Air

Customs

brokerage

Supply

Chain

Manage-ment

Courier-,

Express-,

Parcel

Service

National

and

European

Groupage

Industry Solutions:

Automotive Electronics Fashion Healthcare

Perishable Logistics Public Private Partnership

Portfolio

Business Develop-

ment

Products and Services

System Alliance

Cooperation of medium-sized forwarding companies 24/48 hours delivery service nationwide Premium Services: 8 h, 10 h, 12 h, Fix, Next Day Thermo Collection orders Immediate returns Deliveries on saturdays COD Recall Delivery note data transfer Quick-COD

Camera Monitoring

Process optimization, increase in quality and security Gateway documentation by photo per MDC (photo

handheld) if certain variations are recognized Innovative camera monitoring system with the ability to

locate radio scanners Camera Monitoring System in all part-load traffic handling

centers throughout Germany

European Groupage

European-wide network with own branches and chosen, high-performing partners

Member of the general cargo cooperation System Alliance Europe

Defined departure schedules with coordinated transit times established through direct and gateway traffic

Traffics in 35 countries with more than 100 outbound and inbound routes

East Europe

Your specialist for the former states of the sowjet union Hellmann East Europe Distributor is specialized in

guarantee handling and spare parts handling Consulting Overland traffic / FTL, LTL Rail & intermodal transports Air & Seafreight Project & special transports Warehousing

ATLAS

Automated Tariff and Local Customs Settlement System Since 2009 consignments with a value of more than

€1,000 will not be cleared at the border to third countries without an electronic export declaration

Quick and competent support in drawing up the export declarations from our experts

This service is not bound to transports with Hellmann

Courier Services

The fastest and most reliable way of transportation Individual and optimal solution for every shipment National & international Direct transports Without quantity and weight restrictions Specialized experts take care of your shipments

Express System

The fast transport system using a worldwide express network

Documents, single packages or consignments of several packages

Door-to-door transport incl. customs brokerage Integrated tracking & tracing Worldwide imports, procurement solution Competent local contact person in every office

Parcel Distribution

System partner of Dynamic Parcel Distribution (DPD) Germany and Europe Online tracking & tracing P.O.D. in digital archives HPD parcels collection via Hellmann truck Shipment return and cash on delivery

Night Star Express

Network for night time deliveries Delivery of shipments before 8 o‘clock during the night On request delivery before 7 o‘clock during the night (e.g.

for technicians) Delivery with IOD (electronic delivery scan in T&T system) Delivery to predefined depots only International: BE, NL, LU, DK, AU, CH, SI, HU, CZ –

other countries on request

SystemPlus

Pan-european Road-Express-Network for 22 European countries

Strong logistic service provider in each country Network with premium IT-services and high quality

guidelines Daily lines across Europe Fixed transit times door-to-door Tracking & tracing (on parcel & shipment level) Return shipments, procurement and third party collection &

deliveries Time delivery services in Europe Dangerous goods and cash on delivery service Consolidated customs brokerage (CH, N)

Direct Load

National & international part and full load Door-to-door-transport Fixed contact persons Flexible solutions Shipment consignment with HIT Customs handling Insurance payments Procurement logistics Project management

Rail Solutions

Alternative to the road:

www.railsolutions.de

Innovative Trendsetting Economic Ecological

With six trains rail solutions connects important industrial and commercial centers in Northern and Southern Germany every day – five times a week

Supply Chain Management

Development and implementation of tailor-made logistics solutions along the supply chain:

Inbound logistics Warehousing & value added services Distribution After sales services Reverse logistics EDI und E-Commerce Specialist for Retail, Fashion/Textile, Consumer

Electronics, Industrial

Airfreight

IATA direct loading Daily consolidation Direct transport Full and partial charters Customs brokerage Import, export and trans-shipment Handling heavy and/or dangerous goods Assembly and distribution Packaging, crating and short-term warehousing Palletizing cargo Strategic gateways On-board courier services

Seafreight

In-house NVOCC consolidation services Full project co-ordination Door-to-door service for LCL and FCL Multi country/Buyer‘s consolidation Cartage and inland freight by truck or rail Warehousing and storage Rail and inland waterway craft Export packaging and crating On-pier cargo inspection Full and partial charters Efficient customs brokerage at destination Complete documentation services Consular work Project cargo service

Sea-Air

Intermodal transport system Combination of the advantages of air and seafreight:

deadlines will be held and freight rates decreased Our experts will offer the best routes between the point of

departure and destination Available on all main routes from Asia to Europe or US via

the HUB in Dubai or Vancouver Co-operation with selected carriers

Industry Solutions & Other Services

Automotive Logistics

Individual solutions for procurement, production and distribution logistics

Monitoring of delivery schedules Consolidation Transports by overland/air/sea Warehousing and short-term storage Sequencing Optimized packaging Delivery directly to the assembly lines Empties management Return management Quality management following VDA 6.2 Industrial know-how

Fashion Logistics

Long-lasting know-how in the fashion logistics sector Handling of wrapped and hanging goods Integrative, tailormade IT-tools Value Added Services (Preparation of goods, pick & pack,

warehousing, quality control, distribution to POS) E-Commerce & integrated fulfillment solutions by H&H

Reception, sorting &

ware-housing

Onlinemarketing

E-Shopsetup &

consulting

Packaging& dispatch

Debitoren&Retourenmgmt.,

Etc.

E-Shopoperations,

Content

Customer service Logistics

Perishable Logistics

Food- & Non Food transports Management of the entire cooling chain Cooled warehouses Cool transports via overland, air & sea Customs brokerage services Stock management Re-icing Re-packing Warehousing, labeling und precooling IT services

Marine Solutions

A highly specialized product designed to meet the time sensitive needs of the maritime industry

24/7 availability Personal delivery On-line inventory/stock report Replacement parts stockpiling Express service Charter service

Hospital Management

UKE Consult and Management GmbH (UCM) International logistics for hospitals

Charité as an example for privatization: Purchase and procurement Stockpiling Archiving services Mail- & courier services Transports for ambulant patients Waste management

ELC - European Logistics CenterELC Munich and ELC Paris

Europeanwide supply of spare parts

for 800 branches of MAN:

Two warehouses with an overall area of approx. 24.000 m² Approx. 14.000 orderlines each day Approx. 400 customers to be delivered daily 120 commercial staff 25 mercantile staff

LH Bundeswehr Bekleidung

Public Private Partnership between Lion Apparel, Hellmann and the German Army

Management of garments Procurement Transport / storage Disposal to the soldiers Washing / cleaning Servicing Reducing the stock Optimizing the processes of the fashion industry

Wine Logistics

Your competent contact for all questions about national and international wine logistics

Wine-hotline region Wittlich:+49 6571 918-235

Wine-hotline region Polch:+49 2654 9488-12

E-Mail: weinhotline@de.hellmann.net

Academy

Personnel development based on the competence model:

Assessment days for trainees and aspirants Training/studies at the BA Regular ratings and interviews of staff Training and transfer workshops Programs for development with classification and

potential days Regular 270 degrees ratings for managers Management trainings Mentor programm Extra occupational studies Talent management Succession planning etc.

EUROS

Own insurance service located in Osnabrueck Insurances for transports, objects and persons Quick and simple processing of recourses Proactive capture of claims Instand regulation of claims Active risk management

HPM

Consulting (Germany & Europa) WEEE / RoHS / REACh / CE / EuP

Reverse Logistics Individual reverse logistics solutions

Remarketing Buy and sale of used computer hardware Accredited data deletion

Recycling Certified by EfB/ElektroG Individual disposal solutions Electric and electronic used devices Production overstocking Ionisation smoke detector

pco Personal Computer OrganisationDesign IT-Processes … for the benefit of your business!

Development and transcription of technology- and process-oriented IT concepts

Backoffice consolidation and high-end service RFID and Barcode solutions Consultion and service concepts Data Center-solutions and service

eCommerce

The fulfillment solutions from one source eShop and consulting Content management Risk management Debitors management, demand notes and collection Customer service Online marketing Photo studio and texting Logistics and individual industry solutions Distribution and return shipment management Integral IT services

Hellmann Connect

The electronic dispatch handling for our customers

solution for ... Collection bookings Recording consignments Recording collection orders Order management Creation of barcode labels Creation of freight lists Data transfer

HIT - Information Tool

Your individual information access! Roadfreight:

Calculation of charges Consignments booking Tracking & tracing Watchlist (Exception Reporting)

Air & Seafreight: Tracking & tracing Purchase order management Interactive reporting

Contract Logistics: Search for delivery notes Stock monitoring

Sustainability

DIN EN ISO 14001:2005 since 1996 as the first logistics company in Germany

Quality Management – DIN EN ISO 9001:2008 since 1992 in Germany, today at 136 locations worldwide

Additional Certificates:VDA 6.2 – Standard for the automotive industryHACCP – for the food production industry

Corporate Social Responsibilty

Thank you for your attention!