IBC SWAZILAND - Next steps for conducting Reforms 31052012

7/31/2019 IBC SWAZILAND - Next steps for conducting Reforms 31052012

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Improving the BusinessClimate in Swaziland

Team Leader ARCA ConsortiumTeam Leader ARCA Consortium

Senior Expert ARCA ConsortiumSenior Expert ARCA Consortium

Session 7:MONITORING & EVALUATION MECHANISMS

National Commission

for Business Climate Reforms

IT Self-Assessment Tool

Royal Swazi - Swaziland


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Monitoring &Evaluation


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Why Monitor?

If you do not measure results, you cannot tell successfrom failure

If you cannot see success, you cannot reward it

If you cannot reward success, you are probably rewardingfailure

If you cannot see success, you cannot learn from it

If you cannot recognize failure, you cannot correct it

If you can demonstrate results, you can win stakeholdersupportSource: Kusek & Rist, Ten Steps to a Results-Based Monitoring and Evaluation System

Improving the Business Climate in Swaziland - Session 7: Monitoring &Evaluation 3


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Why is M&E important? it provides the only consolidated source of

information showcasing project progress; it allows actors to learn from each others

experiences, building on expertise and knowledge;

it often generates (written) reports that contribute

to transparency and accountability, and allows forlessons to be shared more easily;

it reveals mistakes and offers paths for learning andimprovements;



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Monitoring & Evaluation what isit? Consists of the regular systematic collection and analysis of information

to track the progress of program implementation against pre-settargets and objectives

Provides records of activities and results, and signals problems to beremedied along the way

Provides government officials, the private sector and civil society with

better means for: Learning from past experience, Improving service delivery,

Planning and allocating resources and demonstrating results as part of

accountability to key stakeholders

Enables the improved management of the outputs and outcomes whileencouraging the allocation of effort and resources

Plays a crucial role in keeping projects on track, and create the basisfor reassessing priorities



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Monitoring & Evaluation Mechanismsfor improving business climate



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National Commissionfor Business Climate

Reforms


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National Commission: Functions

: administrative complexities, bottlenecks, obstacles,

inefficiencies, etc and undue delays affecting and stifling investment andbusiness development in Swaziland;

for public-private sector dialogue in identifyingpriority action areas related to business climate reforms;

the strategic orientation and policy reforms to Government

through strategies, actions and guidelines to improve and boost the ease ofDB in Swaziland;

all relevant Public Sector agencies on the elimination of administrativebarriers in the investment and business process in Swaziland;

action plans for the reengineering, streamlining and rationalisation

of the processes and procedures of Government institutions and localauthorities



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National Commission: Functions

the timelyimplementation of the business climate reforms action plansin Swaziland;

regular reports to Government, through the Minister,on progress being made and on specific policy issues

the implementation of the business climatereform programme



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IT Self-AssessmentTools


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Project Management System


Source: Geeta Batra, 2007, IFC


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Business Reform Project Plan



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Reform Project Data Inputfor each reform objective a number of specific activities that must

be accomplished to achieve the given objective

Input for each activity a list of discrete actions to be done to realise thegiven activity

Input for each listed action

the planned attributes:

the expected start date, the targeted end date, the planned budget, and any useful notes

the actual realised attributes

the current status of the action (Not started, In Progress, On

Hold, Completed),

the percentage of completion of the action,

the budget spent at the given date,

a summary of the main tasks which have been done to realise the

given action as at date



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Example of a typical Report


DoinggBusinesssIndicator DBB20122Rank

Numberr off

Procedures Timee (days)

incomeeperr

capita)

Startinggaabusiness 144 9 90 148.99%

Date 15-March-2012

DBBreform

Makeeittsimplee&&easyytoostarttaabusinesssinnZimbabweObjective Owner

1

Reduceetheetimeetooregisterranddstarttaabusinesssfromm900

daysstoo55dayssanddtheenumberroff proceduressfromm99too3 JamessCarter

PlanneddStartt

Date

Targetedd

EnddDate

Plannedd

BudgetNotes Status %%completed

Budgettusedd

@@ date

Summaryyoff taskss

donee@@ dateRemarks

Activity

1.1 Setuppaaone-stoppshoppforrbusinesssregistrationnprocedures Jamess Carter 01/02/12 15/07/12 50000 Inn progressActions

1.1.1 Defineeservicesstoo beeprovideddbyythee one-stopp shop Robertt Conrad 10/02/12 30/04/12 0 Completed 100% 1.. Listt off servicess

doneeonn

05/03/2012

2.. Listt validateddonn

10/03/2012

1.1.2 Defineeorganisationall structureeoff theeone-stopp shop 20/02/12 0 Inn progress 25% 1.. One-stopp officerss

identified

2.. One-stopp

functionall structuree

completed

Headdoff theeone-

stoppshopptoo bee

determined

1.1.3 Amenddrelevantt legislationsstoo operationalisee thee one-stoppshop 10/03/12 0 Onn hold 0%

1.1.4 Buildd capacityy&& providee traininggtoo officerssinntheeone-stopp shopp 01/05/12 20000 Nott started 0%

Activity

1.2 Reengineerrtheeexistinggbusinesssregistrationnprocess Alicee Springs 01/11/12 3000

Actions

1.2.1 Mappthee existinggbusinesssregistrationn process Completed

1.2.2 Analyseeweaknessessinn theecurrentt process Inn progress

1.2.3 Revieww&& Simplifyytheebusinesssnamee reservationn process

1.2.4 Submitt newwstreamlinedd businesssregistrationnprocess

1.2.5 Validateethee newwbusinesssregistrationnprocess

Monitoringg&&TrackingPlanning


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UNCTAD E-RegulationsSystem A web-based eGovernment system to help developing countries and

countries in transition work towards business facilitation throughtransparency, simplification and automation of rules and proceduresrelating to enterprise creation and operation

Allows Governments to present administrative procedures online in

a detailed and precise way

Procedures are detailed step by step, from the user's point of view.

For each step, the system shows what is expected at the end of the

step, who are the civil servants in charge, the forms and otherdocuments required, the cost if any, the processing time, the legaljustification of the step and ways of complaints and recourse in caseof disagreement.



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Monitoring & Evaluation

What Gets Measured,Gets Done

What Can be Measured,

Can be Improved



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The reason why some peopleare successful in life isbecause they makedecisions and take action Former US President Franklin

Roosevelt


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THANK YOU


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IBC SWAZILAND - Next steps for conducting Reforms 31052012

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