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Improving The Dining Experience, One Guest At A Time, Digiday Brand Summit, April 26th 2016

Date post: 13-Feb-2017
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Pioneering the Casual Dining Experience
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Page 1: Improving The Dining Experience, One Guest At A Time, Digiday Brand Summit, April 26th 2016

PioneeringtheCasualDiningExperience

Page 2: Improving The Dining Experience, One Guest At A Time, Digiday Brand Summit, April 26th 2016

WhenDigitalandPhysicalCollide

Page 3: Improving The Dining Experience, One Guest At A Time, Digiday Brand Summit, April 26th 2016

DigitalGuestExperience

Page 4: Improving The Dining Experience, One Guest At A Time, Digiday Brand Summit, April 26th 2016

DigitalGuestExperienceImpacts

Guest Data, Analytics & Personalization

Page 5: Improving The Dining Experience, One Guest At A Time, Digiday Brand Summit, April 26th 2016

KeyTakeaways

• Changing consumerexpectations1

• Be disruptiveandinnovative2

• Relevant customerexperience3


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