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The Express is published by

BTX GLOBAL LOGISTICS375 Bridgeport Avenue

2nd floor Shelton, CT 06484

toll-free: 877.289.2471fax: 203.925.5938

www.btxair.com

USEFUL LINKS

AIR FORWARDERS ASSOCIATIONhttp://www.airforwarders.org

AIR CARGO WORLDhttp://www.aircargoworld.com

AMERICAN JOURNAL OF TRANSPORTATION

http://www.ajot.com

WORLD CARGO ALLIANCEhttp://www.worldcargoalliance.com/

eng/index.asp

INTER-GLOBAL LOGISTICS NETWORK

http://www.igln.net/eng/default.asp

SMARTWAYhttp://www.epa.gov/smartwaylogistics

BTX GLOBAL LOGISTICSwww.btxair.com

FIND US!

IN THIS ISSUE

EMPLOYEE SPOTLIGHT 2

PREMIUM SERVICES 3

PRESIDENT’S MESSAGE 4

DOMESTIC AIR GLOBAL AIR GROUND SEA FREIGHT TRADE SHOW FULFILLMENT

BTX Air Express has officially changed its name to BTX

Global Logistics. The name change is due to the significant

growth of business activities which now includes service lines far beyond the traditional

borders. “Many years have passed since we expanded our service lines. In the early years,

BTX provided traditional Air and Ocean Services. Throughout the last 31 years we have added

additional services that truly make us a complete logistics provider. BTX now has ware-

houses strategically located throughout the United States and the world. Our service lines

have expanded into areas like warehousing, fulfillment, and e-commerce to name a few. BTX

Global Logistics name change transcends us from the old into the new,” states President and

CEO, Ross Bacarella. “We are much more than an air express company and our name change

makes sense.”

BTX Global Logistics Annual System Meeting BTX Global Logistics held its Annual System meeting on October 13 – 15, 2011 at the Water’s Edge Resort and Spa located on the New England shoreline of Westbrook, Connecticut. The meeting covered an array of topics ranging from marketing strategies, internal process reviews and product enhance-ments. President and CEO, Ross Bacarella and Chief Operating Officer, Brian McConaghy kicked off the meeting with opening remarks that lead into the long awaited announcement of our name change to BTX Global Logistics.

(Continued on page 2)

Ross Bacarella (CEO) Amy Barry (Forward Air, Inc.) Brian McConaghy (COO)

2011

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DECEMBER/JANUARY

BTX Global Logistics is pleased

to announce the appointment

of Beth Schwartz to Director

of Human Resources and

Compliance. Beth will be

responsible for staffing,

performance management,

employment and compliance

to regulatory concerns.

Mrs. Schwartz holds a Bachelors

of Science degree in marketing

from Central Connecticut State

University. Beth has been with

BTX since August 2003, and

has previously held the position

of Security Coordinator.

BTX Global Logistics is proud

to announce the appointment

of Chris Clancy to Regional Vice

President. Chris most recently

held the position of Managing

Director for the BTX Chicago

station from 2006-2011.

Managing the Chicago branch

and involved in all aspects of

operations and sales Chris

assisted in making Chicago

very successful for BTX. Chris

also worked very closely with

BTX’s mailing industry clientele.

Mr. Clancy attended the

University of New Hampshire

where he earned a Bachelor’s

Degree in History and

Philosophy. He then attended

Miami University in Oxford, Ohio

The meeting then transitioned to the marketing side which was lead by Marketing Director Katie Bacarella. Katie discussed the benefits and guiding principles on using social media. In 2011 BTX formed Facebook, LinkedIn and Twitter pages as marketing platforms and found them to be quite active. Brian McConaghy followed, discussing the impor-tance of risk management and BTX’s policy and procedures including discussions regarding the standards of operations and information technology. Day two focused on BTX’s Global platforms and business lines. Dave Kemmer, Vice President of International, discussed in detail BTX’s global strategies. Tim McElroy gave a presentation on BTX’s Sea Freight goals, objectives, market trends, carrier management strategies and technology. The meeting was attended by delegates from all over the country. Representatives from Los Angeles, San Diego, San Francisco, Salt Lake City, Phoenix, Dallas, Houston, Chicago, Miami, Charlotte, JFK New York, Newark, Allentown and Hartford attended.

2

EMPLOYEE SPOTLIGHT

>> page 4

Annual system meeting:

Logan LaMour (EXO) Sue Bacarella (EXO) Pat Lapera (EXO)

Top Row: Tim (CLT), Mike (OCX), Paul (OCX), Dave (EXO), Brian (IAH), Paul (LAX), Mike (EXO), Dillin (SLC), Claudia (BDR), Brian (EXO), Mike (SFO), Beth (EXO), Rich (ORD), Kevin (EXO), Chris (EXO), Logan (PHX), Jerry (DFW), Tina (DFW) Bottom Row: Mark (SLC), Ken (SLC), Teri (SAN), Christina (SAN), Dan (EWR) Ross (EXO), Susan (EXO), Katie (EXO), Tim (EXO), Pat (EXO), Jeff (EXO), Larry (ABE), Steve(SW Airlines)

Vendor Managed Inventory program in Mexicali, Mexico

Services include: Air and Sea import from Asia, bonded transfer

to Calexico, bonded delivery to BTX warehouse in Mexicali, delivery of inven-tory to maquiladora and virtual pedimento transfer at the end of each month. 100% supply chain solution from origin door to maquiladora floor.

Spare Parts Warehouse in Hong Kong Serving Pacific Rim

Services include: Air import/export handling from various

Pacific Rim origins/destinations, Return Merchandise Authorizations (RMA’s), commercial invoice production, online inventory capabilities, 24/7/365 AOG services ex HKG, temperature regulated warehousing, bar coding, scanning and complete merchandise management.

Weekly LCL consolidation to Auckland, New Zealand

Services include: Collection from any point in the lower 48, fixed weekly sailings,

15 day on the water transit ex Los Angeles as well as time specific delivery within all points in New Zealand.

Heavy Lift Air freight ex JFKServices include: Oversize cargo handling, up to 25 tons per

piece, crane services at JFK, aircraft availability, key airline contacts make BTX your project cargo specialists at JFK.

Air freight service to London Heathrow (LHR)

From all major US gateways Air freight service to London Heathrow (LHR

Air freight service to London Heathrow (LHR) Services include: AOG services from all major gateways to LHR, time specific delivery, allocated space, delivery service to the entire UK via LHR as well as full service return shipping to the USA.

The above programs are only a few of the

specialized services that BTX Global Logistics

has to offer our ever expanding client base.

While our business volumes continue to

grow we will continue to aggressively pursue

customer specific solutions. Our goal is 100%

customer satisfaction which we achieve by

providing supply chain solutions to meet

specific client needs.

VOLUME 1, ISSUE 2 3

Premium Services Offerings Congratulations !

Congratulations to Mark and Dillin Woolley and Ken Allred of BTX Salt Lake City for being named the logistics provider for the King Tut Pharaoh Exhibit. The five year contract entails warehousing and the transport-ing of the exhibits. BTX SLC specializes in Exhibition and Trade Shows. They also handle the Genesis Exhibit which is the world’s foremost collec-tion of Paleozoica, Mesozoica, and Cenozoica species of man. This includes the Lucy Exhibit, which is a 3.2 million-year-old fossil whose discovery 33 years ago yielded then-unparalleled insights to the origins of human-kind. Also, the Dinosauria exhibit which is the most extensive collection of Mesozoic fossils which is also being handled by the SLC team. BTX-Salt Lake City has also been selected to store and transport the “Splendid Heritage” exhibit, which has been held and shipped for the past two years by BTX-SLC. This specific exhibit is our Nations most comprehensive collection of Native American artifacts.

Rich (ORD);

Thanks again for you and your team for the careful shipping of our precious “Hutflower.” We will definitely keep you guys in mind moving forward with additional shipping needs.

Erin BrophyZeno GroupChicago, IL

DECEMBER/JANUARY4

FROM THE EXECUTIVE DESK OF

Ross BacarellaPresident

A World of ThanksTo Our Customers:

As the year ends, we think about all we are grateful for. Our relationship with you is one thing we treasure. Thank you for the opportunity to serve you. We wish you a joyous holiday season and much success in the New Year.

To Our Employees:

In 2011 we thrived because of your amazing hard work, creativity, and dedication. I am personally grateful to you for your tremendous efforts. BTX has expanded its global reach while enhancing our service offerings to our clients while maintaining our high standards of excellence in all areas. I wish you a rewarding and joyous holiday season. I look forward to our work together in 2012.

SM

<< page 2 / Around the Business

where he studied production

and operations management.

Relocating from the Midwest to

Southern California, Chris will

work closely with all of BTX’s

west coast branches. “It is great

to be with the BTX family. The

company is strong and we con-

tinue to grow at an aggressive

rate. Our customers love

our technology and we are

winning over new customers

every day. I am very positive

about the future and I know that

by working more closely with our

west coast teams, we as a group

will achieve great things. As a

former IC from the BTX system,

I bring a unique perspective to

the organization.” closes Chris.

Lupe Martinez has joined the

BTX team in the position of

Director, Ocean Services. Lupe

joins BTX with over 20 years

of experience in the ocean

transportation industry. She

has served in a variety of senior

management roles including

port and terminal operations,

customer service, demand

planning and network

optimization and most recently

as the Senior Manager of Yield

Management for the Americas

Region at APL. Ms. Martinez

earned a Bachelor’s degree in

Business Administration from

the University of Denver.

Ahoy, matey!Customer Testimonial

BTX ORD delivered the “Hutflower” from Chicago, IL to Plymouth, MA; where the original Mayflower is docked.