+ All Categories
Home > Documents > Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust...

Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust...

Date post: 05-Aug-2020
Category:
Upload: others
View: 1 times
Download: 0 times
Share this document with a friend
23
Information Governance Policy CORP-0006.v7 Status: Ratified Document type: Policy
Transcript
Page 1: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

Information Governance Policy

CORP-0006.v7

Status: Ratified Document type: Policy

Page 2: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 2 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

Contents 1. Why we need this policy .................................................................................. 3 1.1. Purpose .............................................................................................................. 3 1.2. Objectives ........................................................................................................... 3 2. Scope ................................................................................................................. 4 2.1. Who and what this policy applies to .................................................................... 4 2.2. Roles and responsibilities ................................................................................... 4 2.3. Governance structure ......................................................................................... 6 3. Policy ................................................................................................................. 7 4. IG framework ..................................................................................................... 9 5. Control objectives .......................................................................................... 10 5.1. Accountability ................................................................................................... 10 5.2. Privacy .............................................................................................................. 10 5.3. Disclosure and Confidentiality ........................................................................... 11 5.4. Records Management....................................................................................... 14 5.5. Risk and Security .............................................................................................. 16 5.6. Monitoring and Reporting .................................................................................. 17 6. How this policy will be implemented ............................................................. 18 7. How this policy will be audited ...................................................................... 18 8. Definitions ....................................................................................................... 18 9. Document control ........................................................................................... 19

Page 3: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 3 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

1. Why we need this policy Tees, Esk and Wear Valleys NHS Foundation Trust (the Trust) recognises that reliable information is a vital asset for managing individual patients, staff, resources and services. Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients, service users, staff and confidential business information. This policy should be read in conjunction with the Trust’s Information Governance Management Handbook.

1.1. Purpose

The purpose of this policy is to: • Support the core business of the Trust through a robust and accountable IG framework; • Provide assurance to the Trust and to individuals that all information is dealt with legally and

securely. • Comply with Connecting for Health Information Governance Toolkit requirements.

1.2. Objectives

The objective of this policy is to provide an IG framework that: • Supports the provision of high quality care by promoting the efficient, effective and appropriate

use of information; • Ensures compliance with all current legislation, standards and national guidance relating to

managing information; • Develops support arrangements and provides procedures and training so that staff can fulfil

their responsibilities for information confidentiality and integrity to consistently high standards; • Encourages staff to work closely together to prevent duplication of effort and enable more

efficient use of resources; • Measures and understands performance and manages improvement in a structured and

effective way.

Page 4: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 4 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

2. Scope

2.1. Who and what this policy applies to • All employees of the Trust, including temporary and bank staff, locums, contractors and

volunteers. • All information including (but not limited to):

o Information about patients, service users and other clients; o Personnel information about staff; o Organisational and corporate information.

• All aspects of handling information, including (but not limited to): o Obtaining, creating, amending and deleting; o Storing in structured record systems – paper and electronic; o Sharing, disclosing and moving information – fax, e-mail, post and telephone.

• All information systems purchased, developed and managed by or on behalf of the Trust, whether Trust-wide, locality or service-specific.

2.2. Roles and responsibilities

Role Responsibility

Trust Board • Sponsors of the Trust’s IG framework, taking into account legal and NHS requirements.

• Ensuring sufficient resources are provided to support the requirements of the policy.

Digital Safety and Information Governance Board (DS&IGB)

• Ensuring processes are in place to address IG issues; develop and maintain policies, standards, procedures and guidance, co-ordinate and raise awareness of IG within the Trust.

• Reporting to the Executive Management Team (EMT) on significant issues, the Terms of Reference of DS&IGB are given in Appendix 1.

Executive Director of Finance and Information - SIRO Executive Director of Nursing & Governance – Caldicott Guardian

• The Board members responsible for championing IG across the Trust; as the Trust’s Caldicott Guardian and Senior Information Risk Owner (SIRO). The Caldicott Guardian is the chair of the DS&IGB.

Head of Information Governance, Data Protection Officer and Care Programme Approach

• The senior manager responsible for IG and the Trust’s nominated Data Protection Officer.

Page 5: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 5 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

(CPA)

Information Governance team

• Coordinate Data Protection activity under Data Protection Act 2018 (GDPR) (DPA);

• Overseeing the policies and procedures required by DPA and subsequent regulations

• Maintaining the Trust’s registration under the Act • Carrying out compliance checks on the trust’s data usage • Overseeing the processing of Subject Access Requests • Maintaining the Trust’s Data Protection Issues Log • Maintaining the Trust’s Subject Access and Disclosure Log • Provision of information to staff on the requirements of the DPA • Ensuring that any staff with special responsibilities under DPA

are kept up to date with developing requirements • Ensuring that any new systems containing personal data, or new

users of existing systems, are introduced in accordance with the Trust’s registration as a Data Controller

Information Asset Owners (IAOs) and Information Asset Administrators (IAAs)

• IAOs are members of staff senior enough to make decisions concerning a specific information asset at the highest level.

• IAOs understands what information is held, added and removed, how information is moved, who has access and why.

• IAOs support the SIRO and are central to managing information risk throughout the organisation;

• IAAs support IAOs and undertake responsibility for information assets on a day to day basis.

Managers • On-going compliance by ensuring that the policy and its supporting standards and guidelines relating to IG are built into local processes.

All Trust staff • Complying with this policy. • Ensuring that they understand their duties and obligations. • Undertaking training and awareness relevant to their role.

Page 6: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 6 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

2.3. Governance structure

Digital Transformation

Board

Managing the Business Sub Group

Data quality working group

Digital Safety Board

Information Technology Change Board (ITCB)

EMT

Managing the Business Group

Page 7: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 7 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

3. Policy

• The Trust recognises the need for balance between openness and confidentiality when managing and using information, and fully supports the principles of corporate governance and public accountability.

• The Trust places equal importance on the confidentiality of, and security arrangements to safeguard, personal information about patients and staff and commercially-sensitive information.

• The Trust is a Data Controller of all systems holding personal identifiable information in use within this organisation and has appointed a Data Protection Officer in line with the new Data Protection Act 2018 (GDPR) legislation who maintains a record of all recording and processing activities via its Information Flow and Information Asset registers..

• Accurate, timely, complete, relevant and accessible information is essential to deliver the highest quality health care and inform the decision making processes.

• Information is constantly being transferred between people, departments and organisations and it is important that appropriate regard is given to security and confidentiality.

• The Trust will identify all major information assets for documentation in an asset register, together with details of the IAO and an assessment of information risk.

• The Trust will uphold the NHS Care Record Guarantee as part of its IG commitment to use records about service users in ways that respect their rights and promote health and well-being. This guarantee covers:

o People’s access to their own records; o Control over others’ access; o How access will be monitored and policed; o Options people have to further limit access; o Access in an emergency; and o What happens when someone cannot make decisions for themselves.

• Where there is a need to share patient information with other health organisations or outside agencies, this will be in a controlled and documented manner consistent with the interests and views of the patient or, in rare circumstances, the broader public interest.

• The Trust will establish and maintain policies and procedures to ensure compliance with all relevant legislation including the Data Protection Act 2018 (GDPR), Human Rights Act 1998 and the common law duty of confidentiality.

• The Trust will develop and maintain information sharing agreements for the controlled, appropriate and lawful sharing of patient information with other agencies, taking account of relevant legislation, current guidance, NHS and professional codes of practice.

• Action may be taken under the Trust’s disciplinary policy and procedure where investigation establishes that an IG breach arose due to a failure to comply with policies and procedures.

• The Trust is committed to a cycle of continuous improvement to continue to meet and exceed the Information Governance Toolkit (IGT) requirements.

• If staff comply with the provisions of the common law duty of confidence and the DPA 2018 (GDPR), they will meet the requirements of Article 8 of The Human Rights Act 1998

Page 8: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 8 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

• The Trust will carry out Data Protection Impact Assessments on all Trust systems and will report all assessments that indicate high risk to either the individual or the organisation through the DS&IGB.

Page 9: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 9 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

4. IG framework

Information Governance Framework

PrivacyDPA 2018 (GDPR) Article 5 1(a)

Records ManagementCivil Evidence Act 1995

DPA 2018 (GDPR) Article 5 1(c)DPA 2018 (GDPR) Article 5 1(d)DPA 2018 (GDPR) Article 5 1(e)

Risk and SecurityInformation Security Management:

NHS Code of PracticeRegulation of Investigatory Powers Act 2000

Sexual Offences Act 2003Computer Misuse Act 1990Electronic Commerce (EC

Directive) Regulations 2002Private and Electronic Communications

(EC Directive) Regulations 2003Copyright Designs and Patents Act 1990

Crime and Disorder Act 1998DPA 2018 (GDPR) Article 5 1(f)

Monitoring & ReportingInformation Governance

ToolkitTransparency

DPO

Clo

se m

onito

ring

Bre

ak g

lass

Priv

acy

Impa

ct A

sses

smen

ts

Info

rmat

ion

Sha

ring

Agr

eem

ents

Rec

ords

life

cycl

e

Ret

entio

n sc

hedu

le

Min

imum

sta

ndar

ds

Clin

ical

cod

ing

Dat

a qu

ality

/reco

rd k

eepi

ng s

tds

Lega

l Adm

issi

bilit

y

Uni

fied

Rec

ords

ISM

S te

chni

cal m

easu

res

ISM

S o

rgan

isat

iona

l mea

sure

s

Not

tran

sfer

ring

outs

ide

EE

A

Info

rmat

ion

risk

man

agem

ent

Tran

sfer

of e

lect

roni

c in

form

atio

n

Cre

atio

n of

mat

eria

ls to

be

copy

right

ed

Use

of c

opyr

ight

ed/li

cens

ed

mat

eria

ls

Por

tabl

e m

edia

& e

ncry

ptio

n

Third

par

ty a

udit

Fore

nsic

Rea

dine

ss

Aud

it &

spo

t che

ckin

g

Trai

ning

Inci

dent

mon

itorin

g

Acc

ount

abilit

y

Dat

a P

rote

ctio

n O

ffice

r

Disclosure and ConfidentialityEnvironmental Information

Regulations(EIR) 2004Access to Health Records Act 1990Access to Medical Reports Act 1988

Limitation Act 1980Common Law Duty of

ConfidentialityConfidentiality: NHS Code of

PracticeCensus (Confidentiality) Act 1991

Caldicott PrinciplesDPA 2018 (GDPR) Article 5 1(b)

DPA 2018 (GDPR) Article 12

Law

ful d

iscl

osur

e of

con

fiden

tial

info

rmat

ion

(peo

ple)

Fair

proc

essi

ng –

kno

wn

& la

wfu

l

Dis

clos

ure

of re

cord

s af

ter

patie

nt’s

dea

th

Acc

ess

to re

cord

s liv

ing

or d

ead

Whi

stle

blow

ing

CC

TV

Saf

e H

aven

Clo

se m

onito

ring

Bre

ak g

lass

Priv

acy

Impa

ct A

sses

smen

ts

Dat

abas

e re

gist

ratio

n

Aud

it &

spo

t che

ckin

g

Lear

ning

and

Dev

elop

men

t Pol

icy

Inci

dent

Mon

itorin

g an

d R

epor

ting

Con

sent

and

Sha

ring

Faxi

ng a

nd P

ost

Whi

stle

blow

ing

Pro

cedu

re

Legi

slat

ion

Key

them

es a

nd p

rinci

ples

Pro

cedu

res

and

stan

dard

wor

k

Rec

ords

cre

atio

n an

d un

ified

reco

rds

Mov

ing

reco

rds

Rec

ords

sto

rage

and

arc

hive

Des

truct

ion

of re

cord

s

Info

rmat

ion

Sec

urity

and

Ris

k

Man

agem

ent

Cop

yrig

ht a

nd li

cens

ing

Por

tabl

e m

edia

& e

ncry

ptio

n

Third

par

ty a

udit

Fore

nsic

read

ines

s

Priv

acy

notic

e

Health and Social Care (Safety & Quality) Act 2015

Human Rights Act 1998 Public Records Act 1958Records Management: NHS Code of Practice

National Health ServiceAct 2006

Data Protection Act 2018 (GDPR)

Freedom of Information (FOI) Act 2000

Reuse of Public Sector Information Regulations 2015

Req

uest

s fo

r Inf

orm

atio

n

Page 10: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 10 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

5. Control objectives

5.1. Accountability No. Purpose Legislation/Code of

Practice Policy/Procedure Evidence for

Compliance 5.1.1 The Trust is required to demonstrate that it

complies with the principles laid out in the Act Data Protect Act 2018 (GDPR) Article 5(2)

Policies and Procedures Records of processing activities Data Protection Impact Assessments (DPIA)

5.1.2 The Trust is required to demonstrate greater transparency - Data Protection by Design

Data Minimisation principles (caldicott) Transparency – privacy notices Co Production of notes with patients Active privacy reporting

5.1.3 The appointment of a Data Protection Officer is seen as an essential role in facilitating accountability

Data Protect Act 2018 (GDPR) Articles 37-39

DPO Appointment Reports to Board/EMT regarding compliance Review of DPIA’s

5.2. Privacy No. Purpose Legislation/Code of

Practice Policy/Procedure Evidence for

Compliance 5.2.1 Patients and staff must be informed, in general

terms, how their information may be used and Data Protection Act (DPA) 2018 (GDPR) Article 5 1(a)

Privacy notice Confidentiality and

Record of discussion and issuing of privacy

Page 11: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 11 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

for what purpose, who will have access to it and the organisations it may be disclosed to.

Human Rights Act 1998 Article 8 Common law duty of confidence

Sharing Information policy notice on patient’s electronic care record Induction checklist

5.2.2 Before a project begins, a Privacy Impact Assessment is carried out to assess privacy risks to individuals in the collection, use and disclosure of information

Data Protection Act (DPA) 2018 (GDPR) Article 5 1(b) Privacy and Electronic Communications Regulations 2003

Project Management Framework Maintenance of Information Systems Policy Information governance policy

Completed Privacy Impact Assessment

5.3. Disclosure and Confidentiality No. Purpose Legislation/Code of

Practice Policy/Procedure Evidence for

Compliance 5.3.1 The Trust will make non-confidential information

about its functions and services available to the public through a variety of media, in line with current legislation and best practice.

Freedom of Information Act 2000 NHS code of openness Environmental Information Regulations (EIR) 2004

Request for Information procedure

FOI Request Log Publication Scheme

5.3.2 Patients should have ready access to information relating to their own health care, their options for treatment and their rights as patients.

Data Protection Act (DPA) 2018 (GDPR) Article 12 Confidentiality: NHS Code of Practice Care Record Guarantee

Request for Information procedure Confidentiality and Sharing Information

Published on external website SAR log Data Protection Officer’s job description IG reporting structure

5.3.3 The Trust has clear policies and procedures for liaison with the media, and for handling queries and information requests from patients and the public.

Data Protection Act (DPA) 2018 (GDPR) Article 12 Freedom of Information Act

Requests for Information procedure Subject Access SOP Media SOP

SAR log FOI Request Log

Page 12: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 12 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

2000

5.3.4 The Trust is committed to implementing the provisions of the Re-use of Public Sector Information Regulations 2015. This provides for an entitlement to re-use information created and held by the Trust subject to certain exemptions and conditions laid down by the legislation. Re-use in this context means using our publically available information for a purpose different from the one for which it was originally produced, held or disseminated..

Re-use of Public Sector Information Regulations 2005

Requests for Information Procedure

Asset register A published statement of reuse Third-party intellectual property rights register

5.3.5 The Trust regards all identifiable personal information relating to patients as confidential, with disclosure on a strict 'need to know' basis within and outside of the Trust.

Data Protection Act (DPA) 2018 (GDPR) Article 12

Requests for Information procedure Safeguarding Adults Protocol Safeguarding Children Policy MAPPA Protocol

Close monitoring reporting Privacy officer SOPs and reporting Information sharing agreements MAPPA/MARAC minutes

5.3.6 The Trust regards all identifiable personal information relating to staff as confidential except where national policy requires otherwise.

Data Protection Act (DPA) 2018 (GDPR) Article 12 Terrorism Act 1994

Confidentiality and Sharing information Policy Information Security and Risk Policy

SAR log Information sharing agreements

5.3.7 Staff are trained in the legal framework covering the disclosure of confidential patient information. They are also provided with procedures for obtaining explicit consent and guidance on where to seek advice if they are unsure whether they should disclose such information.

Information Governance Toolkit Data Protection Act (DPA) 2018 (GDPR) Article 5 1(f) Article4 (11) and Article 6 (1)(a)

Confidentiality and Sharing Information Requests for Information procedure

IG Mandatory Training reporting Checklist for consent

5.3.8 All staff who use patient records are made aware of their responsibility for facilitating and

Common Law Duty of Confidentiality and Close monitoring and

Page 13: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 13 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

maintaining confidentiality of those records. Systems and processes ensure that employees only have access to those parts of the record required to carry out their role. Access to records is logged and periodically audited.

Confidentiality Professional codes of conduct

Sharing Information policy Records Management Procedures Close Monitoring and Break Glass Standard Operating Processes

break glass reporting PARIS and network access training record Spot check/audit results

5.3.9 The Trust has procedures to ensure the ethical obligation to the relatives of the deceased in requiring that confidentiality obligations continue to apply. Records of the deceased are treated as confidential and disclosures only made in line with legislation.

Access to Health Records Act 1990 Common Law Duty of Confidentiality

Access to Health Records Standard Operating Process Request for Information Procedure

Access Request disclosure Log

5.3.10 Deceased patients – A duty of confidentiality remains after a patients’ death and so all care must be taken not to disclose information without the correct authority or against the patients known wishes.

Access to Health Records Act 1990

Access to Health Records Standard Operating Process Request for Information Procedure

Access to Health Record Act 1990 disclosure log

5.3.11 Information given in confidence must not be disclosed unless there is a clear overriding public interest in doing so. What is necessary or proportionate depends on the individual circumstances of each case. The outcome to be achieved in disclosing information must be weighed against the public interest in provision of a confidential health service by the NHS.

Common law duty of confidence Data Protection Act 1998

Records Management Procedures Confidentiality and Sharing Information policy CPA policy Information Security and Risk policy

Access Request disclosure Log Access to Health Record Act 1990 disclosure log

5.3.12 The Trust has a documented process to inform anyone requesting patient-identifiable information for purposes other than direct healthcare of the need to gain approval from PIAG, unless they have the explicit consent of the patient.

Health and Social Care Act 2015 NHS Digital for any exemptions under section 251

Requests for Information procedure Subject Access SOP

Caldicott Log

Page 14: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 14 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

5.4. Records Management No. Purpose Legislation/Code of

Practice Policy/Procedure Evidence for

Compliance

5.4.1 The Trust will promote information quality assurance and records management through appropriate policies, procedures and training.

Data Protection Act (DPA) 2018 (GDPR) Article 5 1(d)

Records Management Policy Records Management Procedures Data Management Policy Minimum standards for corporate / clinical record keeping

Mandatory Training Report Supervision records

5.4.2 Managers are required to take ownership of, and seek to improve, the quality of information within their services.

Data Protection Act (DPA) 2018 (GDPR) Article 5 1(d)

Records Management Policy Data Management policy

IG Spot Checks Performance reports Audit programmes

5.4.3 Information quality should be assured at the point of collection whenever possible or, as soon as practicable afterwards.

Data Management Policy Bulk transfer audit trail IG spot checks

5.4.4 Data standards will be set through clear and consistent definition of data items, in accordance with national standards.

Data Management Policy Minimum standards for Clinical Record Keeping

Bulk transfer audit trail IIC audit trail

5.4.5 Organisations should have processes that address where and how the records of deceased persons are stored.

Records Management Procedures

Archive records log

5.4.6 The Trust has documented processes and procedures to enable the efficient and effective retrieval of such records within legal timescales.

Access to Health Records Act 1990 Data Protection Act (DPA) 2018 (GDPR) Article 5 1(d)

Records Management Procedures Requests for Information procedure

Access request log SAR log Tracking and tracing records

Page 15: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 15 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

5.4.7 Records, both paper and electronic, are kept within the Trust to legally admissible standards. The Trust has processes in place to be able to verify that any computer was not misused and was operating properly at the time a record was produced.

The Civil Evidence Act 1995 The Police and Criminal Evidence (PACE) Act 1984

Records Management Procedures Corporate Records Management Guidance Access to Information Systems policy / procedure

Information Audit Trails

5.4.8 Staff are made aware of the Trust’s security measures put in place to protect all health records. The Trust has policies and procedures in place to ensure compliance together with disciplinary measures for failure to comply.

The Computer Misuse Act 1990 Data Protection Act (DPA) 2018 (GDPR) Article 5 1(f)

Access to Information Systems policy / procedures Records Management Procedures Disciplinary Policy

Audit reports Training records Spot checks ISMS audit

5.4.9 The Trust has documented procedures to protect health records during their transportation between sites or organisations.

Information Governance Toolkit

Records Management Procedures Moving records and other sensitive information procedure

Tracking and tracing logs Receipts/postal records

5.4.10 The Trust ensures that electronic information (patient, staff and business) is held and transferred in accordance with legislation to ensure that confidential information is accessed only by those with a need to know it in order to carry out their role.

The Electronic Communications Act 2000

Incident Reporting and Investigating Policy Encryption Standards Corporate Records Management Guidance System Specific Policies

Audit reports Monitoring reports Incident reports

5.4.11 Staff are made aware of the correct procedures to be followed if circumstances arise that require them to breach confidentiality and any policy guidance.

The Public Interest Disclosure Act 1998

Confidentiality and Sharing Information Corporate Records Management Guidance

Disclosure logs Training records Emails/advice log

5.4.12 The Trust adheres to the Department of Health’s Records Management Code of Practice regarding:

Records Management Code of Practice Retention and disposition

Records Management Procedures

Spot checks Record keeping audits

Page 16: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 16 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

• the management of all NHS record types; • the day-to-day use of NHS records; and • minimum retention period schedules for NHS

records.

schedule Classification scheme

Ask Abby logs IG mailbox records

5.5. Risk and Security No. Purpose Legislation/Code of

Practice Policy/Procedure Evidence for

Compliance

5.5.1 The Trust will promote effective confidentiality and security practices through policies, procedures and training developed to ensure secure management of all information assets.

Data Protection Act (DPA) 2018 (GDPR) Article 5 1(f) Computer Misuse Act 1990 Information Security Management NHS Code of Practice

Information Security and Risk Policy Information Asset Register Procedure

Training reports and attendance records Maintained Information Asset Registers Information Risk Reports SIRO network meetings SIRO communications

5.5.2 Potentially affected individuals, the Trust’s legal advisers and human resources department are all aware of the possibility of the interception or monitoring of communications or systems usage where this is locally permitted under the provisions of the Regulation of Investigatory Powers Act 2000

Regulation of Investigatory Powers Act 2000 Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 (LBPR) Private and Electronic Communications (EC Directive) Regulations 2002

Access to information systems policy / procedure

Induction records Training records

5.5.3 The Trust has processes for protecting its intellectual property, and for ensuring the intellectual property of others is used in accordance with legislation.

Copyright Designs and Patents Act 1990

Intellectual Property Policy Requests for Information procedure

Patent documentation Copyrighted materials

Page 17: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 17 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

5.6. Monitoring and Reporting No. Purpose Legislation/Code of

Practice Policy/Procedure Evidence for

Compliance

5.6.1 The Trust will establish and maintain procedures to monitor and investigate all reported instances of actual or potential data loss or confidentiality breach incidents, details will be included in annual reports.

Data Protection Act (DPA) 2018 (GDPR) Article 5(2) Caldicott Review 2 and 3

Break Glass SOP Incident Reporting and Investigating Policy

Incident reports Action plans Datix reports Trust Board response re audits IG monitoring

Page 18: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 18 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

6. How this policy will be implemented

• Directors, Information Asset Owners and Information Asset Administrators will ensure that this policy is effectively implemented.

• This policy will be published on the Trust's intranet and internet sites and advertised using established communication channels such as e-bulletin, Core Brief and the InTouch news pages.

• Training will be provided at Trust induction and as part of the mandatory and statutory training programme, using Connecting for Health's online IG training tool to deliver mandatory training for staff using a computer at work.

• Regular information governance knowledge and compliance checks will be carried out to assess staff understanding and establish knowledge gaps requiring further training or guidance.

• This policy will be reviewed annually in line with IGT requirements, or more frequently in response to exceptional circumstances, or organisational or legislative changes.

7. How this policy will be audited

The Trust's annual submission to the IGT is independently audited by Audit North.

The Trust will undertake or commission annual assessments and audits as part of a programme to monitor the adequacy of this policy and all related policies, procedures and systems.

8. Definitions

Term Definition

IGT Information Governance Toolkit - an online system which allows NHS organisations and partners to assess themselves against the Department of Health information governance standards.

DPIA Data Protection Impact Assessment

SAR Subject Access Request

Privacy A state of not being observed or disturbed by other people; being free from public attention

Disclosure The act of making secret information known

Confidentiality Maintaining the intention/expectation to keep something secret or private

Page 19: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v6 Page 19 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

9. Document control

Date of approval: 14 March 2018

Next review date: 14 March 2021

This document replaces: CORP-0006-v6 Information Governance Policy

Lead: Name Title

Louise Eastham Head of Information Governance, Data Protection Officer and Care Programme Approach (CPA)

Members of working party: Name Title

Theresa Parks Samantha Swales Lynn Holtam Andrea Shotton

Information Governance Manager Privacy Officer Information Security Officer Information Risk, Policy and Records Standards Manager

This document has been agreed and accepted by: (Director)

Name Title

Drew Kendall Director of Finance and Information

This document was approved by:

Name of committee/group Date

Digital Safety and Governance Board

07 March 2018

This document was ratified by: Name of committee/group Date

Executive Management Team

14 March 2018

An equality analysis was completed on this document on:

March 2018

Amendment details: July 2015 – Incorporated responsibilities under Reuse of Public Sector Information (RoPSI) Regulations 2005 and DP responsibilities following disestablishment of DPA policy (ratified EMT 4/11/15) 11 Jan 2016 – the policy underwent a full review and required no changes. Review date extended 3 years. 14 Mar 2018 – reviewed in line with GDPR

Page 20: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 20 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

Equality Analysis Screening Form Name of Service area, Directorate/Department i.e. substance misuse, corporate, finance etc

Finance and Information

Name of responsible person and job title Louise Eastham Information Governance and Records Manager

Name of working party, to include any other individuals, agencies or groups involved in this analysis

Information Governance Team, Information Directorate, SIRO network and ISGG

Title Information Governance Policy

Is the area being assessed a Policy/Strategy x Service/Business plan Project Procedure/Guidance Code of practice

Other – Please state

Geographical area Every staff member in the Trust

Aims and objectives • Support the core business of the Trust through a robust and accountable IG framework; • Provide assurance to the Trust and to individuals that all information is dealt with legally

and securely. • Comply with Connecting for Health Information Governance Toolkit requirements.

Start date of Equality Analysis Screening 01 March 2018

End date of Equality Analysis Screening 07 March 2018

Page 21: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 21 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

Please read the Equality Analysis Procedure for further information

1. Who does the Policy, Service, Function, Strategy, Code of practice, Guidance, Project or Business plan benefit?

Trust employees, patients, carers, contractors, volunteers and the organisation as a whole

2. Will the Policy, Service, Function, Strategy, Code of practice, Guidance, Project or Business plan impact negatively on any of the protected characteristic groups below?

Race (including Gypsy and Traveller) No Disability (includes physical and mental impairment)

No Gender (Men and women) No

Gender reassignment (Transgender and gender identity)

No Sexual Orientation (Lesbian, Gay, Bisexual and Heterosexual)

No Age (includes, young people, older people – people of all ages)

No

Religion or Belief (includes faith groups, atheism and some other non religious beliefs - does not include political beliefs

No Pregnancy and Maternity (includes pregnancy women, women who are breastfeeding and women on maternity leave)

No Marriage and Civil Partnership (includes opposite sex and same sex couples who are either married or civil partners)

No

Yes – Please describe the anticipated negative impact No – Please describe any positive outcomes This policy aims to interpret and pull together the full range of complex law that is intended to keep peoples' information safe and ensure access on a need to know basis. The policy also identifies how we evidence that the needs of individuals, both staff and patients, as well the organisational duties are met.

Page 22: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 22 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

3. Please indicate the sources of information you have taken into consideration regarding the formulation of this Policy, Service, Function, Strategy, Code of practice, Guidance, Project or Business plan benefit

Sources of Information Department of Health/Care Quality Commission Findings etc Service user complaints

Staff grievances Data collection/Analysis

Feedback from equality bodies, e.g. Care Quality Commission, Disability Rights Commission, etc

x Feedback from equality bodies, e.g. Care Quality Commission, Disability Rights Commission, etc.

x

Research (both internal & external) x Community Consultation/Consultation Groups

Investigation findings x Internal Consultation

Media

Other (please state) Health and Social Care Information Centre, Information Commissioners Office, Legislation

x

5. As part of this equality analysis have any training needs/service needs been identified?

4. Have you engaged or consulted with service users, carers, staff and other stakeholders including people from the following protected groups?: Race, Disability, Gender, Gender reassignment (Trans), Sexual Orientation (LGB), Religion or Belief, Age, Pregnancy and Maternity or Marriage and Civil Partnership

Yes – Please describe the engagement and involvement that has taken place We have held focus groups with service users and carers regarding the privacy notice and the findings of the Caldicott 2 review. These meetings are held on an Ad Hoc basis as there is information to share or help needed from them.

No – Please describe future plans that you may have to engage and involve people from different groups

Page 23: Information Governance Policy CORP-0006 - TEWV · Information governance (IG) defines how the Trust handles information, particularly personal and sensitive information about patients,

CORP-0006-v7 Page 23 of 23 Ratified date: 14 March 2018 Information Governance Policy Last amended: 14 March 2018

No Please describe the identified training needs/service needs below

A training need has been identified for

Trust staff No

Service users No Contractors or other outside agencies

No

Make sure that you have checked the information and that you are comfortable that additional evidence can provided if you are required to do so

The completed EA has been signed off by: You the Policy owner/manager: Louise Eastham Head of Information Governance, Data Protection and CPA

Date:07 March 2018

Your reporting manager: Drew Kendall Finance and Information Director

Date: 07 March 2018

Please forward this form by email to: [email protected] Please Telephone: 0191 3336267/6542 for further advice and information on equality analysis


Recommended