SM

New Integrations and Features for Academic Users

1 ©2015 QUALTRICS LLC.

FEEDBACK

Text: 35134!!

@Session2!!

Tell us what you think of the session and let us know you attended so we can share the slides!

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ABOUT US

Ryan Jackson!!

Region Lead – SLED!  

You Integrate with what…?!!Vocalize Reporting!Are you Embed with Data?!More than a Survey (Table of Contents)!Just send me a Text!!I can do it Offline too!Panels!Site Intercept!

WHAT WE’LL BE COVERING

WHAT WE’LL BE COVERING

Included   Add-­‐On  

Popular Integrations for Academics:!!!!!!!!

INTEGRATIONS! Add-­‐On  

LEARNING TOOLS INTEROPERABILITY (LTI) Add-­‐On  

•  Turn surveys into assignments!•  Give points or letter grades for completion

of surveys!•  Assign due dates to ensure surveys are

completed in time!•  Utilize current technology in Canvas to

send out surveys to student’s profile page and enforce deadlines!

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TABLEAU Add-­‐On  

•  Automatically load survey data (market research, voice of the customer, employee engagement, ad hoc, etc.) directly into Tableau!

•  Eliminate formatting work previously necessary between data capture and insights!

•  Create import labels so information flows through accurately!•  Refresh data in real-time directly within Tableau!•  Use Qualtrics to fill in data gaps on analyses discovered using Tableau!•  Share insights across departments within any organization to more easily drive

meaningful change!•  Automatically view survey data alongside any other data within Tableau! !  

•  New Qualtrics Surveys app in the Salesforce AppExchange!

•  Send Relationship Surveys in a Batch to lists of people from inside Salesforce!

•  Compliments existing Salesforce integration!

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SALESFORCE Add-­‐On  

•  Voice of the student program!

•  Course Evaluation Reporting!

•  Action planning and ticketing

VOCALIZE Add-­‐On  

Example  

Confidential. For Internal Use Only.

Why  VoS  1  

Now  

How  

What  

VoS  Student  Feedback  

Churn  

Enrollment  

Loyalty  

Outcomes  

Confidential. For Internal Use Only.

Why  VoS  1  

A visual representation of the student journey is an important tool in building a feedback program:!!•  insures content coverage!•  provides a sense of project

scope!•  helps to focus discussion on

key touch points!•  facilitates understanding of

journey timeline!  

Confidential. For Internal Use Only.

Channels  &  Timeline  4  

Emailed  Survey  

SMS  Code  on  Signage  

Onsite  Kiosk  

FIVE WAYS EXAMPLE SLIDE I don’t always know pre-survey information about my respondents...

But when I do, I use Embedded Data

Eliminates the need to ask questions for which you already have the answer. (Survey Fatigue)!

"Personalize your surveys!

"Store arrays of information!

"Assign values behind survey!

EMBEDDED DATA Included  

Example  

Is more than just a table of contents. Trust Me.!

"Journal Entries!

"Long Forms or Surveys!

"Semester-Long Assignments!

"Multi-day Assignments!

!

TABLE OF CONTENTS

Example  

Add-­‐On  

TABLE OF CONTENTS Add-­‐On  

Did you know?!Unlike computers, mobile phones are always on. Response rates are often 6-8x higher!

More people own phones in the world than own toilets.!

Unlike emails, which are filtered, stored, and archived), text messages are read and responded to immediately.!

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JUST SEND ME A TEXT! Add-­‐On  

Great for:!!Hospitals, Schools, Neighborhoods, Community Events, Recruiting Booths, etc.!!Global Research!

I CAN DO IT OFFLINE, TOO! Add-­‐On  

QUALTRICS PANELS

•  Qualtrics Panels!–  We Find respondents for you!–  Define your demographic!–  We send survey and collect

responses for you!–  Cost per study!

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•  Qualtrics Panel Mgmt.!–  Recruit and create your own panel!–  Categorize and manage responses &

respondents!–  Create your own incentive programs!–  Build your panel once and use it as many times

as you’d like at no additional cost!  

Add-­‐On  

QUALTRICS SITE INTERCEPT

•  Powerful website feedback!•  Impressive targeting for each of your website visitors!•  Websites are much more effective at disseminating

information and converting new visitors!

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Add-­‐On  

Example  

Q&A

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