Communication Across Multiculturalism

Qi Zhou

Xiao Qin Lin

Lauresha Osmanaj

Keo Sung Lee

How diverse is Toronto?

Introduction

1/2 200

3 Situation

Different versions of EnglishReligionCultures

Different Versions of English

British vs. Australian

A good job----A good lurk

Far way in the outback---Back of beyond

Shut up---Belt up

Sunglasses---Sunnies

Afternoon---Avro

Road---Bitumen

American vs. British

Different measurements

Inches------Centimetres

Pound------ Kilograms

Miles-----Kilometers

Let’s take an example, like Pidgin English. It’s an adapted form of

English spoken in parts of Africa. In this case, West Africa.

“I de go come.”

Literal English meaning: I am both going & coming - possibly stuck in one place, or going nowhere.West African real meaning: “Don’t worry, I will go ‘somewhere’ but I will be coming back”

A barbeque, for example, is a "Braai“ Another word you always encounter is the "Robot", meaning a “traffic light”.They say: turn to the "right at the robot"

America vs. Australia

The place you buy shampoo, cough syrup and lotion is called a "pharmacy" in America and a "chemist" in Australia. In America, a chemist is someone who mixes chemicals in a laboratory.

Religion

Religions

Set of attitudes, beliefs, behaviours and customs

Business Communication

Affects the way people think about business in their own society

Hindus vs. Buddhists

CountriesIndia China, Thailand, Japan

FoodNot eat beef Vegetables only for specifi

c period

Christian Vs. MuslimsTime managementChurch Sunday

ClothesNot specify

Time management Mosque Friday

Clothes Colour – usually white Women can wear any color.

They cover all of their bodies except the face and the hands. 

Cultures Difference

High Context Culture Low Context Culture

Cultures - For exampleGermany vs. China

Communication Mode

Cultures

How to communicate across cultures in business world?

For individuals from low context culture: Be aware of context cues Investigate and practice your sensitivity Be diplomatic when refuse Understand the history

For individuals from high context culture: Segment and compartmentalize information Give more explanation Set up rules Be direct when refuse

Summary

Importance of understanding difference Different versions of English Religon Cultures Actions need to take

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Work Cited

Locker, Kitty O., Isobel M. Findlay. Business Communication Now. 2rd Canadian ed. McGraw-Hill Ryerson, 2012. Print.

Beebe, Steven, Beebe, Susan, Redmond, Mark, Geerinck, Terri. Interpersonal communication: relating to others. Toron

to: Pearson Education Canada, 2007. Print.