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PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682...

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Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002
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Page 1: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

Corporate Compliance

vs.

Enterprise-WideRisk Management

Brent Saunders, Partner

(973) 236-4682

November 2002

                                      

Page 2: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

2

Agenda

• Corporate Compliance Programs?

• What is Enterprise-Wide Risk Management?

• Key Differences

• Why Will Your Organization Benefit From Enterprise-Wide

Risk Management?

• A Suggested Process for Imlementing EWRM

Page 3: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

3

COMPLIANCE DEFINED

A compliance program is a management

process comprised of formal reporting

structures and risk mitigation systems designed

to motivate, measure, and monitor an

organization’s legal and ethical performance

around complex business practices.

-- For manufacturers…it’s More Than GXP

Page 4: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

Elements of Model Compliance Program Initiatives

1. Written Standards of Conduct

2. Written Policies and Procedures

3. Designate a Chief Compliance Officer

4. Education and Training for All Employees - At Least Annually

5. Audit to Monitor Compliance

6. Discipline Employees Who Have Engaged in Wrongdoing

Page 5: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

Elements of Model Compliance Program Initiatives

7. Investigate and Remediate Identified Problems

8. Promote Compliance as an Element in Evaluating Managers and Supervisors

9. Policy to Include Termination as an Option for Sanctioned Individuals

10. Maintain a Hotline to Receive Complaints and Ensure Anonymity of Complainants

11. Create and Maintain Required Documentation

Page 6: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

U.S. Sentencing Commission Vice Chair, John R. Steer

“I think the guidelines may need to say something more about

the need to have ongoing auditing and testing of a compliance

program on paper to ensure that it is effective in practice.”

Page 7: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

7

What is Enterprise-Wide Risk Management?

• Best-in-class organizations are looking beyond the basic objective of implementing effective internal controls to satisfy financial and other reporting obligations, when designing their control structures

• They recognize that a company must have a dynamic risk management process that covers significant risk exposures, which augments the financial reporting process and enables the company to identify and respond quickly to changing conditions

• To be highly effective, risk management is being built into a company’s infrastructure as an integral part of doing business and is tailored to address the company’s critical risk exposures The resulting process is efficient, effective, and non-bureaucratic in nature, as it aligns existing risk management processes, thereby eliminating duplication of efforts

This integrated approach is commonly referred to as

enterprise-wide risk management

Page 8: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

8

What is Enterprise-Wide Risk Management?

• Approached this way, compliance moves away from being viewed as a reactive, activity intensive process and towards being viewed as an active program to help an organization manage a broad range of changes to help it achieve a variety of business objectives in an efficient and effective manner

• Enterprise-wide risk management is anticipatory, flexible, and proactive. Enterprise-wide risk management is not reactive

• An enterprise-wide risk management framework emphasizes the need for processes to

Identify risk,

Assess risk, and

Monitor and manage changes of all types (financial, operational, legal, etc.)

• It is implementable at any level of the organization in whole or in part (i.e.

business unit, functional process, geography)

• Enterprise-wide risk management helps mitigate surprises and ensures all

organizations are aligned with key objectives

Page 9: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

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What is Enterprise-Wide Risk Management?

Reactive

Proactive

Strategic

Building in an Enterprise Wide Risk Management program:

Current best practice

Pulling together the disciplines that address both sides of risk – minimizing uncertainty and maximizing

opportunities – the concept pushes an organization to address risks and their management explicitly – as

part of everyday business

Most Organization’s

Today?

• Risk & Compliance external reporting

• Strategy Building

• Enterprise Risk Assessment

• Control Self Assessment

• Enterprise Wide Risk Management Program

• Complying with known laws and regulations

• Seeking to meet industry compliance requirements

• Managing crisis

Page 10: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

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Enterprise-wide Risk Management is Supported by the COSO Framework

Internal Control is defined (in COSO and US auditing standards – AU 319) as a process, effected by an entity’s board of directors, management and other personnel, designed to provide reasonable assurance regarding the achievement of objectives in the following categories:

• Effectiveness and efficiency of operations• Reliability of financial reporting• Compliance with applicable laws and

regulations

COSO identifies five components of internal control that need to be in place and integrated to ensure the achievement of each of the objectives.

Page 11: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

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A Suggested Process

• Assess your organization’s current techniques, tools and

approaches for evaluating risk across the organization and

consider appropriate level of opportunity

High level view at an enterprise level, or Detailed level view at Business Unit level (Sales, R&D, etc.)

• Conduct a gap analysis of current risk management practices

against leading practice models, identifying existing internal

best practices and potential opportunities for improvement

• Develop recommendations for developing an enterprise-wide

risk management framework specific to your organization

including an execution plan to not only identify risks but

mitigate them with controls

Page 12: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

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Sample Approach for EWRM

• Once the assessment is complete, design and implement an Enterprise-wide risk management program for your organization

Appoint a Risk Management Facilitator

• This is a leading practice• Develop and articulate the risk

strategy• Develop tools to identify risk

(leverage existing initiatives)• Develop a methodology to identify

and prioritize risk

Appoint a Risk Management Facilitator

• This is a leading practice• Develop and articulate the risk

strategy• Develop tools to identify risk

(leverage existing initiatives)• Develop a methodology to identify

and prioritize risk

Create a Template to Capture Risk Profile including:

• Nature of the risk• Business impact• Probability of occurrence• Exposure to the company• Controls that exist to mitigate

the risks• Gaps, if any

Create a Template to Capture Risk Profile including:

• Nature of the risk• Business impact• Probability of occurrence• Exposure to the company• Controls that exist to mitigate

the risks• Gaps, if any

Evaluate and Report• Consolidated risks to senior

management • Including supporting

management’s assertion under Section 404

• Ensure accountability for identified gaps within functional management

Evaluate and Report• Consolidated risks to senior

management • Including supporting

management’s assertion under Section 404

• Ensure accountability for identified gaps within functional management

Facilitate decision making and monitor program effectiveness Functional management will take the lead, with counsel from the risk management

facilitator to identify, assess and decide how they will mitigate risks More structure will be built into the existing processes which will

facilitate your organization’s ability to be more proactive in the identification, assessment and curtailment of risks

Page 13: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

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In Summary, Enterprise-Wide Risk Management Provides:

An integrated, dynamic display of business objectives,

key risks, and controls that are aligned with supporting

policies, procedures, and operating principles

A robust, flexible structure that can deal systematically

with both external and internal changes affecting the

company

An aligned and supportive infrastructure that facilitates

early identification of new risks, communication,

training, incident identification, issues management,

and internal and external reporting

Page 14: PwC Corporate Compliance vs. Enterprise-Wide Risk Management Brent Saunders, Partner (973) 236-4682 November 2002.

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Key Difference between Compliance Programs and EWRM

1. Scope - the EWRM program will be designed to proactively identify, assess and manage all risks (strategic, operational, regulatory, and ethical risks) faced by your organization, rather than just fraud & abuse in sales and marketing.

2. Approach to Risk Identification - the EWRM program will formalize the risk identification process. The EWRM program will incorporate a risk identification process into the formal strategic planning process and everyday business activities.

3. Proactive Risk Management - An EWRM program embeds responsbility for risk management at divisional and functional levels enabling your organization to quantify and analyze risk in a more proactive fashion.

4. Results Orientation - EWRM holds managers accountable for identifying and mitigating risk. A formal process for monitoring and reporting progress is established under EWRM.

5. Reduces Cost - EWRM aligns all existing risk management processes (including existing comliance programs) thereby eliminating duplication of efforts


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