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No ASC Job No ASC Code ASC Name Purchase Date
1 4134321489 3345539 CSP (WA) PTY LTD 01.09.2011
2 4134321476 3345539 CSP (WA) PTY LTD 00.00.0000
3 4134258321 79792 3345539 CSP (WA) PTY LTD 15.11.2011
Service Order No.
Collection Center Code
Collection Center Name
4 4134285774 79830 3345539 CSP (WA) PTY LTD 23.04.2012
5 4134290518 79838 3345539 CSP (WA) PTY LTD 19.02.2012
6 4134321036 79210 3345539 CSP (WA) PTY LTD 14.04.2012
7 4134283869 79827 3345539 CSP (WA) PTY LTD 14.06.2012
8 4134292458 79784 3345539 CSP (WA) PTY LTD 10.11.2011
9 4134320825 79843 3345539 CSP (WA) PTY LTD 01.02.2012
10 4134320828 79844 3345539 CSP (WA) PTY LTD 01.02.2012
11 4134270535 78964 3345539 CSP (WA) PTY LTD 09.01.2012
12 4134293800 79839 3345539 CSP (WA) PTY LTD 21.03.2012
13 4134260191 79105 3345539 CSP (WA) PTY LTD 09.07.2011
14 4134321419 79851 3345539 CSP (WA) PTY LTD 23.02.2011
15 4134270568 79519 3345539 CSP (WA) PTY LTD 03.10.2011
16 4134321222 79849 3345539 CSP (WA) PTY LTD 00.00.0000
17 4134279168 79821 3345539 CSP (WA) PTY LTD 28.06.2012
18 4134287942 79834 3345539 CSP (WA) PTY LTD 17.10.2011
19 4134300571 79687 3345539 CSP (WA) PTY LTD 07.03.2009
20 4134289288 79833 3345539 CSP (WA) PTY LTD 26.04.2012
21 4134321105 79155 3345539 CSP (WA) PTY LTD 00.00.0000
22 4134288808 79835 3345539 CSP (WA) PTY LTD 18.12.2011
23 4134125368 79606 3345539 CSP (WA) PTY LTD 30.03.2011
44 4133939902 79429 3345539 CSP (WA) PTY LTD 18.11.2010
45 4134214005 79724 3345539 CSP (WA) PTY LTD 11.11.2011
65 4134201938 79711 3345539 CSP (WA) PTY LTD 00.00.0000
66 4134210251 79722 3345539 CSP (WA) PTY LTD 1070577 27.02.2012
73 4134283457 79829 3345539 CSP (WA) PTY LTD 13.07.2011
74 4132949197 77442 3345539 CSP (WA) PTY LTD 08.02.2012
77 4133822880 79242 3345539 CSP (WA) PTY LTD 16.12.2011
78 4133803566 79203 3345539 CSP (WA) PTY LTD 00.00.0000
79 4133946945 79431 3345539 CSP (WA) PTY LTD 07.12.2009
80 4134054575 79482 3345539 CSP (WA) PTY LTD 00.00.0000
81 4134124288 79599 3345539 CSP (WA) PTY LTD 19.03.2011
82 4134063419 79536 3345539 CSP (WA) PTY LTD 15.05.2011
83 4134060291 79532 3345539 CSP (WA) PTY LTD 12.02.2011
84 4134191931 79681 3345539 CSP (WA) PTY LTD 00.00.0000
88 4133928802 79390 3345539 CSP (WA) PTY LTD 00.00.0000
89 4134142523 79638 3345539 CSP (WA) PTY LTD 29.07.2010
91 4134321225 79848 3345539 CSP (WA) PTY LTD 01.02.2012
92 4134321227 79847 3345539 CSP (WA) PTY LTD 18.02.2012
93 4134257405 79787 3345539 CSP (WA) PTY LTD 09.08.2008
94 4134191636 79424 3345539 CSP (WA) PTY LTD 09.12.2011
95 4134196120 79703 3345539 CSP (WA) PTY LTD 00.00.0000
96 4134192575 79399 3345539 CSP (WA) PTY LTD 20.05.2012
97 4134257295 79782 3345539 CSP (WA) PTY LTD 00.00.0000
98 4134256429 79756 3345539 CSP (WA) PTY LTD 24.02.2011
99 4134259310 79229 3345539 CSP (WA) PTY LTD 11.10.2011
121 4134152758 79650 3345539 CSP (WA) PTY LTD 25.11.2011
122 4134159372 79662 3345539 CSP (WA) PTY LTD 25.10.2011
131 4134123806 79592 3345539 CSP (WA) PTY LTD 22.12.2011
132 4134131697 79626 3345539 CSP (WA) PTY LTD 21.05.2012
133 4134256451 79762 3345539 CSP (WA) PTY LTD 28.12.2011
136 4133950528 79444 3345539 CSP (WA) PTY LTD 19.05.2012
137 4134191374 79676 3345539 CSP (WA) PTY LTD 16.11.2011
138 4134224606 79735 3345539 CSP (WA) PTY LTD 12.05.2011
139 4134221712 79731 3345539 CSP (WA) PTY LTD 02.03.2012
148 4134055435 79496 3345539 CSP (WA) PTY LTD 20.12.2010
149 4134256475 79767 3345539 CSP (WA) PTY LTD 13.09.2010
150 4134285756 79575 3345539 CSP (WA) PTY LTD 22.06.2011
151 4134256457 79763 3345539 CSP (WA) PTY LTD 00.00.0000
152 4133450239 78802 3345539 CSP (WA) PTY LTD 26.12.2010
156 4133377084 78698 3345539 CSP (WA) PTY LTD 14.04.2012
157 4133657377 78680 3345539 CSP (WA) PTY LTD 17.05.2011
161 4133874483 79296 3345539 CSP (WA) PTY LTD 18.05.2012
162 4133929201 79357 3345539 CSP (WA) PTY LTD 12.06.2012
175 4134053796 79472 3345539 CSP (WA) PTY LTD 23.10.2011
176 4134124601 79030 3345539 CSP (WA) PTY LTD 11.08.2011
177 4134124351 78737 3345539 CSP (WA) PTY LTD 22.08.2011
178 4134132726 79628 3345539 CSP (WA) PTY LTD 29.09.2011
179 4134125099 79600 3345539 CSP (WA) PTY LTD 01.05.2012
184 4134192057 79689 3345539 CSP (WA) PTY LTD 04.05.2012
185 4134124262 78426 3345539 CSP (WA) PTY LTD 24.02.2012
186 4134124264 78602 3345539 CSP (WA) PTY LTD 15.05.2012
188 4134190153 79671 3345539 CSP (WA) PTY LTD 10.10.2010
189 4134206521 79714 3345539 CSP (WA) PTY LTD 04.08.2011
190 4134195278 79701 3345539 CSP (WA) PTY LTD 29.06.2011
192 4134071412 79552 3345539 CSP (WA) PTY LTD 18.06.2012
193 4134056070 79475 3345539 CSP (WA) PTY LTD 23.06.2012
194 4134265085 79817 3345539 CSP (WA) PTY LTD 12.06.2012
195 4134163919 79668 3345539 CSP (WA) PTY LTD 25.08.2011
196 4134124873 79161 3345539 CSP (WA) PTY LTD 25.04.2011
197 4134194453 79699 3345539 CSP (WA) PTY LTD 00.00.0000
198 4134194891 79700 3345539 CSP (WA) PTY LTD 20.09.2011
199 4134259234 79800 3345539 CSP (WA) PTY LTD 28.04.2012
200 4134094182 79589 3345539 CSP (WA) PTY LTD 20.08.2011
201 4134124586 79035 3345539 CSP (WA) PTY LTD 19.02.2012
202 4134257178 79779 3345539 CSP (WA) PTY LTD 05.02.2011
203 4134128326 79619 3345539 CSP (WA) PTY LTD 05.11.2011
204 4134257170 79778 3345539 CSP (WA) PTY LTD 22.08.2011
205 4134145786 79637 3345539 CSP (WA) PTY LTD 09.06.2012
206 4134125020 79528 3345539 CSP (WA) PTY LTD 15.11.2011
207 4134125021 79559 3345539 CSP (WA) PTY LTD 11.06.2012
208 4134125022 79530 3345539 CSP (WA) PTY LTD 25.07.2011
209 4134227002 79741 3345539 CSP (WA) PTY LTD 20.04.2012
210 4134256710 79549 3345539 CSP (WA) PTY LTD 13.08.2011
211 4134256713 79542 3345539 CSP (WA) PTY LTD 28.02.2012
212 4134256715 79185 3345539 CSP (WA) PTY LTD 29.05.2009
213 4134256720 79250 3345539 CSP (WA) PTY LTD 06.07.2011
214 4134256723 79541 3345539 CSP (WA) PTY LTD 28.02.2012
215 4134285825 79832 3345539 CSP (WA) PTY LTD 03.05.2012
216 4134261655 79806 3345539 CSP (WA) PTY LTD 21.01.2012
217 4134259110 79799 3345539 CSP (WA) PTY LTD 14.05.2012
218 4134258581 79795 3345539 CSP (WA) PTY LTD 19.05.2012
219 4132778987 77962 3345539 CSP (WA) PTY LTD 20.02.2012
220 4132719089 77873 3345539 CSP (WA) PTY LTD 07.01.2010
221 4132697308 77870 3345539 CSP (WA) PTY LTD 01.01.2012
222 4132858107 77758 3345539 CSP (WA) PTY LTD 05.01.2012
223 4133125487 78432 3345539 CSP (WA) PTY LTD 01.06.2011
224 4132916909 78095 3345539 CSP (WA) PTY LTD 19.02.2011
225 4133126512 76627 3345539 CSP (WA) PTY LTD 01.10.2010
232 4133324642 78660 3345539 CSP (WA) PTY LTD 26.04.2012
233 4133308606 78591 3345539 CSP (WA) PTY LTD 17.06.2010
237 4133443969 78772 3345539 CSP (WA) PTY LTD 09.01.2012
238 4133476431 76986 3345539 CSP (WA) PTY LTD 17.12.2009
240 4133800527 79171 3345539 CSP (WA) PTY LTD 24.09.2011
241 4133728290 78930 3345539 CSP (WA) PTY LTD 28.05.2012
242 4133731213 79107 3345539 CSP (WA) PTY LTD 14.02.2010
243 4133729562 78993 3345539 CSP (WA) PTY LTD 27.03.2012
244 4133873520 79290 3345539 CSP (WA) PTY LTD 31.01.2009
246 4133928190 79377 3345539 CSP (WA) PTY LTD 21.02.2009
247 4133927815 79371 3345539 CSP (WA) PTY LTD 12.03.2012
248 4133933239 79213 3345539 CSP (WA) PTY LTD 19.08.2011
251 4133985964 79463 3345539 CSP (WA) PTY LTD 13.06.2012
252 4133899484 79057 3345539 CSP (WA) PTY LTD 11.02.2012
253 4134064246 79093 3345539 CSP (WA) PTY LTD 10.03.2011
254 4134258023 79418 3345539 CSP (WA) PTY LTD 27.06.2012
255 4134291227 79840 3345539 CSP (WA) PTY LTD 12.03.2011
256 4134260586 79804 3345539 CSP (WA) PTY LTD 23.01.2010
257 4134260619 79106 3345539 CSP (WA) PTY LTD 06.02.2012
258 4134256376 79754 3345539 CSP (WA) PTY LTD 25.11.2011
259 4134256435 79758 3345539 CSP (WA) PTY LTD 03.03.2011
260 4132059112 76773 3345539 CSP (WA) PTY LTD 19.04.2011
261 4133830440 76214 3345539 CSP (WA) PTY LTD 01.03.2012
262 4133728953 78915 3345539 CSP (WA) PTY LTD 19.12.2011
263 4133817356 77819 3345539 CSP (WA) PTY LTD 01.05.2012
264 4133872332 78638 3345539 CSP (WA) PTY LTD 19.07.2011
265 4133872434 79191 3345539 CSP (WA) PTY LTD 25.02.2012
266 4134061637 79218 3345539 CSP (WA) PTY LTD 09.07.2011
267 4134125143 79408 3345539 CSP (WA) PTY LTD 09.02.2012
268 4134124713 79036 3345539 CSP (WA) PTY LTD 17.08.2011
269 4134128932 79571 3345539 CSP (WA) PTY LTD 22.08.2011
270 4134139393 79406 3345539 CSP (WA) PTY LTD 03.09.2011
271 4134163002 79222 3345539 CSP (WA) PTY LTD 18.02.2012
272 4134138671 79268 3345539 CSP (WA) PTY LTD 22.05.2011
273 4134127123 79612 3345539 CSP (WA) PTY LTD 18.08.2011
274 4134195654 79464 3345539 CSP (WA) PTY LTD 01.12.2011
275 4134129624 79621 3345539 CSP (WA) PTY LTD 22.09.2011
276 4133960135 79286 3345539 CSP (WA) PTY LTD 02.09.2011
277 4134125139 79412 3345539 CSP (WA) PTY LTD 19.04.2012
278 4134193556 79694 3345539 CSP (WA) PTY LTD 26.11.2011
279 4134124875 79140 3345539 CSP (WA) PTY LTD 27.06.2012
280 4134167875 77925 3345539 CSP (WA) PTY LTD 30.03.2012
281 4134125997 79607 3345539 CSP (WA) PTY LTD 14.11.2011
282 4134197006 79705 3345539 CSP (WA) PTY LTD 03.08.2011
283 4134146464 79640 3345539 CSP (WA) PTY LTD 25.07.2011
284 4134054871 79293 3345539 CSP (WA) PTY LTD 02.06.2011
285 4134054117 79067 3345539 CSP (WA) PTY LTD 10.05.2012
286 4134160780 79255 3345539 CSP (WA) PTY LTD 08.04.2011
287 4134056866 79350 3345539 CSP (WA) PTY LTD 13.01.2012
288 4134228341 78750 3345539 CSP (WA) PTY LTD 19.03.2012
289 4134124397 79267 3345539 CSP (WA) PTY LTD 05.08.2011
290 4134225872 79739 3345539 CSP (WA) PTY LTD 29.06.2011
291 4134260301 79550 3345539 CSP (WA) PTY LTD 28.06.2011
292 4134193666 79696 3345539 CSP (WA) PTY LTD 01.05.2011
293 4134228330 77940 3345539 CSP (WA) PTY LTD 23.03.2012
294 4134215816 79523 3345539 CSP (WA) PTY LTD 27.01.2012
295 4134215730 79467 3345539 CSP (WA) PTY LTD 18.04.2012
296 4131443768 76448 3345539 CSP (WA) PTY LTD 05.04.2012
297 4132601656 76695 3345539 CSP (WA) PTY LTD 28.05.2011
298 4132608486 77256 3345539 CSP (WA) PTY LTD 17.12.2011
299 4132663436 76888 3345539 CSP (WA) PTY LTD 29.06.2011
300 4133167599 78461 3345539 CSP (WA) PTY LTD 27.12.2011
301 4132996359 76198 3345539 CSP (WA) PTY LTD 02.11.2010
302 4133241913 76310 3345539 CSP (WA) PTY LTD 23.02.2011
303 4133869751 78938 3345539 CSP (WA) PTY LTD 21.04.2012
304 4133951514 79288 3345539 CSP (WA) PTY LTD 27.07.2011
305 4134125567 79604 3345539 CSP (WA) PTY LTD 10.11.2011
306 4134194757 78223 3345539 CSP (WA) PTY LTD 25.03.2011
307 4134223569 79734 3345539 CSP (WA) PTY LTD 25.05.2012
308 4134124261 78932 3345539 CSP (WA) PTY LTD 01.08.2011
309 4134085019 79345 3345539 CSP (WA) PTY LTD 24.05.2011
310 4133932226 76595 3345539 CSP (WA) PTY LTD 05.05.2012
311 4134124872 79039 3345539 CSP (WA) PTY LTD 01.02.2012
312 4134124874 79048 3345539 CSP (WA) PTY LTD 12.06.2012
313 4134125994 78554 3345539 CSP (WA) PTY LTD 18.11.2011
314 4134126761 78959 3345539 CSP (WA) PTY LTD 09.12.2011
315 4134280970 79133 3345539 CSP (WA) PTY LTD 04.10.2011
316 4134130319 76459 3345539 CSP (WA) PTY LTD 03.11.2011
317 4134149677 79642 3345539 CSP (WA) PTY LTD 01.12.2011
318 4134124599 79032 3345539 CSP (WA) PTY LTD 14.04.2012
319 4134283213 79089 3345539 CSP (WA) PTY LTD 31.12.2011
320 4134259539 79521 3345539 CSP (WA) PTY LTD 24.12.2011
321 4134259312 79798 3345539 CSP (WA) PTY LTD 03.07.2012
322 4134294076 79387 3345539 CSP (WA) PTY LTD 21.12.2011
323 4131168477 75970 3345539 CSP (WA) PTY LTD 27.08.2011
324 4130821658 75655 3345539 CSP (WA) PTY LTD 01.06.2011
325 4130788866 75605 3345539 CSP (WA) PTY LTD 30.07.2011
326 4131312987 75408 3345539 CSP (WA) PTY LTD 25.01.2012
327 4131439425 75451 3345539 CSP (WA) PTY LTD 02.04.2011
328 4132326344 76993 3345539 CSP (WA) PTY LTD 21.03.2012
329 4132663435 76634 3345539 CSP (WA) PTY LTD 02.10.2011
330 4132876370 78047 3345539 CSP (WA) PTY LTD 12.05.2011
331 4133139916 77934 3345539 CSP (WA) PTY LTD 13.10.2011
332 4133109645 77971 3345539 CSP (WA) PTY LTD 16.07.2011
333 4133241712 78163 3345539 CSP (WA) PTY LTD 20.06.2011
334 4133447486 78705 3345539 CSP (WA) PTY LTD 17.09.2011
335 4133469541 78360 3345539 CSP (WA) PTY LTD 16.08.2011
336 4133384583 78730 3345539 CSP (WA) PTY LTD 01.10.2011
337 4133666737 78780 3345539 CSP (WA) PTY LTD 26.12.2011
338 4133766083 78384 3345539 CSP (WA) PTY LTD 06.07.2011
339 4133743470 78880 3345539 CSP (WA) PTY LTD 14.06.2011
Model Serial No IMEI Status
UA46D6000SMXXY ZRTN3MRB800618F ST010
AQV09UWAXXSA Y3FUPAEZA01333T ST010
GT-S5660 RDSB772150B 3.573E+14 ST015 HA005
Unit Location
Status Code
Reason Code
Assigned to Service Center
Assigned to Service Center
Acknowledged (ASC)
SAMSUNG ST65 A00KCA0BA00915R ST015 HA005
EC-ES80ZZBPBAU 8067C31B951291N ST015 HA005
BD-E5300/XY ZUD01RIC203156K ST015 HA005
HMX-F80BP/XSA A1UACN0C4000D9P ST015 HA005
GT-I9100 RUPB697354T ST015 HA005
LF24MGWLBM/XY ZUCQHTRC100011A ST015 HA005
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
LF24MGWLBM/XY ZUCQHTRC100012P ST015 HA005
GT-P7500 RDYBC12979K ST015 HA005
SAMSUNG ST60 CJ68C20Z876043J ST015 HA005
CLX-3185FW/XSA Z53JBAYB500006B ST015 HA005
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
PS50C550G1F NE3P3MSB100498J ST015 HA005
BD-D8500A/XY 016368FB70172K ST015 HA005
SR-L628EV M000 ST015 HA005
GT-I9100T RF1C384S3LR ST015 HA005
GT-I9100 RUMB944111F 3.591E+14 ST015 HA005
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
RT22SCSW2/XSA 26114DAS101694B ST015 HA005
SAMSUNG PL210 8431C90B402287D ST015 HA005
NP-SF511-S02AU AZJE93GB300287W ST015 HA005
GT-I9100T RFVBA62789M 3.589E+14 ST015 HA005
PS63C7000YFXXY NEB73MUZA00650Y ST015 HA010
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
Acknowledged (ASC)
AQV09UWANXSA M000 ST025 HE005
GT-I9100T RVZBA51875V 3.584E+14 ST025 HE005
Engineer Assigned
Engineer Assigned
AQV12UWLXXSA M000 ST025 HE005
BD-E8500A/XY ZVBM7REC402444E ST025 HE005
Engineer Assigned
Engineer Assigned
RS21HNUPN1/XSA D27542BB500084H ST025 HE005
UNKNOWN HNU493ABB00248A ST025 HE010
Engineer Assigned
Engineer Assigned
RT59EMSW1/XSA D22142BB200066F ST025 HE010
PS51D550C1MXXY ZR3A3MTBC01313T ST025 HE010
Engineer Assigned
Engineer Assigned
WD8704EJA1/XSA Y04U54AS900071B ST025 HE010
AQV09UWANXSA Y3FTPAIZ800335F ST025 HE010
RF67DEPN1/XSA D16642BZC00356H ST025 HE010
Engineer Assigned
Engineer Assigned
Engineer Assigned
WF9854RWE/XSA Y07W54BZC00102F ST025 HE010
PS58C7000YFXXY NEA73MUZ900884M ST025 HE010
GT-I9100 RF1C20M42AN 3.589E+14 ST025 HE010
Engineer Assigned
Engineer Assigned
Engineer Assigned
PS51D550C1MXXY ZR3A3MTC300027K ST025 HE010
LA26C450E1HXXY NEDW3MJZ600050M ST025 HE010
Engineer Assigned
Engineer Assigned
AQV09UWLXXSA Q0E6PDCBA00188L ST025 HE010
AQV30UWCNXSA Y4WUPAFB900331Y ST025 HE010
PS50A450P1DXXY ALY83MJQ600232V ST025 HE010
Engineer Assigned
Engineer Assigned
Engineer Assigned
GT-I9100 RU9BA30175N ST025 HE010
GT-P7500 RF1C21DTC3T 3.593E+14 ST025 HE010
NP900X3A-A02AU BZZT93MB300172V ST025 HE010
UA60EH6000MXXY ZUFS3MTC301127M ST025 HE010
AQV09UWANXSA Y3FTPAIZ800285L ST025 HE010
GT-I5510T RVWB244754A ST025 HE010
Engineer Assigned
Engineer Assigned
Engineer Assigned
Engineer Assigned
Engineer Assigned
Engineer Assigned
AQV09UWLNXSA M000 ST025 HE020
BD-D5500/XY ZSGH6CIB806339W ST025 HE020
Engineer Assigned
Engineer Assigned
UA46D6400UMXXY ZRSM3MWB900047W ST025 HE020
ME6124W/XSA J5LA7WDC300156X ST025 HE020
PS64D8000FMXXY ZT6L3MUB901043N ST025 HE020
Engineer Assigned
Engineer Assigned
Engineer Assigned
PS59D6900DMXXY ZR193MUB500583W ST030 Pending HP005
GT-I9100 RVMB974059B 3.591E+14 ST030 Pending HP005
UNKNOWN 7808C31B959502Y ST030 Pending HP005
HT-D6750W/XY ZRUK1HABB01093D ST030 Pending HP005
PS42C451B2DXXY NDET3MTZA05255P ST030 Pending HP035
PS63C7000YFXXY NEB73MUZ700292M ST030 Pending HP035
GT-P1000 R2AB316824F ST030 Pending HP035
PS42C451B2DXXY NDET3MSZA07605Z ST030 Pending HP035
PS63C7000YFXXY NEB73MUZA00877L ST030 Pending HP040
PS59D550C1MXXY ZR363MUBB00440E ST030 Pending HP045
NP-QX412-S01AU ZZTL93BB300013B ST030 Pending HP045
RFG28MESL1/XSA M000 ST030 Pending HP045
BD-C6500/XSA ZB136V1Z400300X ST030 Pending HP045
LA32D403E2MXXY ZT1K3MJB702143N ST030 Pending HP045
GT-I9100 R22B800040R 3.553E+14 ST030 Pending HP045
CLP-620ND/XSA Z2ZZB1CZ200045W ST030 Pending HP045
RSG5DUSL1/XSA D15743CC100248W ST030 Pending HP045
GT-S5360T RV1C171J32V ST030 Pending HP045
XE700T1A-A05AU HRGT91KC100276A ST030 Pending HP045
DMS500TRS/XSA A3MCG9DZ800521Y ST030 Pending HP045
ME73B/XSA J62C7MEB600077W ST030 Pending HP045
GT-I9000 RDXB520759T 3.572E+14 ST030 Pending HP045
WD0754W8E/XSA Y4NW5ABB700188X ST030 Pending HP045
UA46ES6600MXXY ZUYR3MRC500045D ST030 Pending HP045
SAMSUNG ST65 8094CA0BA01293Y ST030 Pending HP045
UA55D8000YMXXY ZSVP3MRB700932 ST030 Pending HP045
LS22CLUSFV/XY CL22HVDZ901290Y ST030 Pending HP045
SWA-5000/XSA 1TSB601869H ST030 Pending HP045
GT-I9100 RURB869208T 3.591E+14 ST030 Pending HP045
RSG5FUSL1/XSA V15643CC200006E ST030 Pending HP045
PS51E550D1MXXY M000 ST030 Pending HP045
HT-C330/XSA E5BT1RPZ300682L ST030 Pending HP045
UA46C7000WFXXY NE4C3MRZ602293H ST030 Pending HP045
GT-S5620 RVKB578841E 3.553E+13 ST030 Pending HP045
PS63C7000YFXXY NEB73MUZ900307T ST030 Pending HP045
GT-I9210 R31C502T8PK ST030 Pending HP045
HT-D5550W/XY ZSR81RPB700016F ST030 Pending HP045
LP10WSLSS/XY YEIPHVAZ500234Z ST030 Pending HP045
BD-D8500A/XY 016368FB702657J ST030 Pending HP045
SAMSUNG ST550 162DC90Z801589E ST030 Pending HP045
GT-I9000 RDMB725762D ST030 Pending HP045
GT-I9100 RF1C20ZL7VD ST030 Pending HP045
LS19MYBEBQ/XSA MY19HMDS221893 ST030 Pending HP045
BD-D8900A/XY 016268FB600083N ST030 Pending HP045
GT-I9100 RF1C20ZL7ZF ST030 Pending HP045
SAMSUNG ST65 A00KCA0BA02762H ST030 Pending HP045
UNKNOWN GZK93UB50011R ST030 Pending HP045
PS59D6900DMXXY ZRI93MUBA00051Y ST030 Pending HP060
WIS09ABGNX/XY WIS234EBA61854 ST030 Pending HP060
CLX-3185FW/XSA Z53JBAIB500701H ST030 Pending HP060
UA60EH6000MXXY ZUFS3MTC301406F ST030 Pending HP060
RF62WBPN2/XSA D18542BZ400533M ST030 Pending HP060
UA46D6600WMXXY ZSLU3MTBB00004T N363 ST030 Pending HP060
LS22CMZKFV/XS CM22HMDS101388V ST030 Pending HP060
PS50B450B1DXXY ADM43M0SC01639E ST030 Pending HP060
GT-I9250 R21C107S21V ST030 Pending HP060
RSA1NTWP1/XSA 19294ADQB01135A ST030 Pending HP060
LA37A450C1D ALDA3MNQC00210Z ST030 Pending HP060
RF62TBSL1/XSA Y5Y34ADC200047L ST030 Pending HP060
GT-I9100 RDNB850176E ST030 Pending HP060
UA55D7000LMXXY ZS643MSC100017F ST030 Pending HP060
BD-D6900A/XY 016568MB800413R ST030 Pending HP060
MW103H J52Y7MLZB00265M ST030 Pending HP060
GT-I9100 RF1C44YBCZX ST030 Pending HP060
PS50C7000YFXXY NEB63MTZ700049A ST030 Pending HP060
WF8802RSW/XSA Y05B54AS700909N ST030 Pending HP060
BD-D8900A/XY 016268MB802700W ST030 Pending HP060
SW65V9WIP/XSA I8785DBBA00973F ST030 Pending HP060
RF62WBPN2/XSA Y5Y34ADC300244P ST030 Pending HP060
HMX-H200BP/XSA 18186VDZC00050W ST035
GT-I9100T RF1C26W22FW ST035
Repair Completed
Repair Completed
HT-D5550W/XY ZS701RPB700893V ST035
GT-I9000 RGJB857201K ST035
GT-I9100 RUBB655643F ST035
GT-S5830 RPWBB12805P ST035
GT-I9100 R2GB508239Z ST035
GT-I9100 RV1C14KTYYY ST035
BD-D5300/XY ZS7U6CIB300888L ST035
GT-I9100 RUJB723244V ST035
GT-I9000 RFCB862662Y ST035
LA19D400E1MXXY ZRCI3MJB300261W ST035
GT-I9000 RF6ZC68840E ST035
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
GT-I9100T RV1B748258W 3.584E+14 ST035
GT-I9100 RF9B956399L ST035
GT-I9100 RUTB851249W 3.591E+14 ST035
BD-D8500A/XY 016368FB501275X ST035
GT-I9100T RF1C25DQJ0J ST035
CLP-325/XSA Z535BAFZ600365X ST035
GT-I9100T RU3B720478M ST035
UA32D4003BMXXY ZSY13MMB801447Y ST035
SWA-5000/XSA 1TSB800856E ST035
NP-RV511-A05AU AZQM93GB600014R ST035
GT-I9023 RVHB707439H ST035
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
357194041206947 RV
Repair Completed
UA55D6600WMXXY ZS853MRB500117M ST035
GT-I9210 R31C407EW0T ST035
GT-I9000 RF6B542445M ST035
GT-I9100 RU3BC29141Z ST035
XE700T1A-A01AU HKX293CBA00841K ST035
GT-I9000 RD3B740422L ST035
VCR8845T4A/XSA V0ZK81DB500036F ST035
GT-I9100 RF1C48GASFY ST035
LS24CBUABD/XY YFEJHVNB400206V ST035
GT-P7500 RF1C14QJKXH ST035
GT-P7500 RDGBC93797F ST035
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
GT-I9250 R21C10FP4NV ST035
SRF752DSS Y5Y34ADC200152D ST035 HL005
LS23A350HS/XY ZRZDHVRB400203J ST035 HL005
LS24A450BW/XY ZTN4HV5B703557J ST035 HL005
EC-ES80ZZBPBAU 8067C30B563290F ST035 HL005
UA46D6000SMXXY ZRTN3MRBB00026M ST035 HL005
MW83Z/XSA J4GP7MMZ900308B ST035 HL005
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
LS24MYKRBQ/XSA MY24HMJB100912V ST035 HL005
VCC65A1S44/XSA V0KN81GSC00041B ST035 HL005
UA55D7000LMXXY ZS643MRB601599H ST035 HL005
GT-I9000 R1VZA88671X ST035 HL005
UA32C5000QFXXY NE4G3MMZ400637W ST035 HL005
SAMSUNG ST65 8094CA0BA02270Y ST035 HL005
LS20A300BS/XY ZBAUHVNB700397V ST035 HL005
SAMSUNG ES80 7808C30B504328J ST035 HL005
LS22B350HS/XY ZUNDHYNC200441T ST035 HL005
LF24NSBTBN/XY ZUN5HTRC100007J ST035 HL005
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
GT-S5830T R21C23EW22J ST035 HL005
LS22CBUABV/XY CB22HVDZ501570H ST035 HL005
LS24A450BW/XY ZTN4HVSB703647J ST035 HL005
LS24CBUABD/XY YFEJHVNB300973H ST035 HL005
LS22A450BWT/XY ZTPGHVSB705459H ST035 HL005
NP-RC710-S03AU AZFU93DB600057Z ST035 HL005
GT-N7000 RV1C309FFCE ST035 HL005
NP700Z5A-S02AU HKWF93NBA00170H ST035 HL005
BD-D8500A/XY 016368FB902082R ST035 HL005
GT-P7500 RF1C20XRBKM 3.593E+14 ST035 HL005
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
LS27A350HS/XY ZRXXHVRB801626Z ST035 HL005
GT-C3222 RP8B753056H ST035 HLZ11
LA26C450E1DXXY NEDW3MJB300260M ST035 HLZ11
UA55D8000YVXXY ZSVP3MRB700653W ST035 HLZ11
GT-C3520OIAXSA RVXBC71688F ST035 HLZ11
GT-I9100T R27B312219F ST035 HLZ11
GT-P7320 R31C20JV0XE ST035 HLZ11
CLP-325 Z542BALB400016B ST035 HLZ11
NP900X3A-A01AU BZZT93GB300542J ST035 HLZ11
GT-I9100 RVPB936340F ST035 HLZ11
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
SAMSUNG ST30 8078CA0B401458J ST035 HLZ11
UA55D7000LMXXY ZS643MTB300201M ST035 HLZ11
GT-I9100 RFOB820750B ST035 HLZ11
GT-I9100T RDKB873372Y ST035 HLZ11
GT-I9100T RDNB994198V ST035 HLZ11
HT-D5550W/XY ZS701RPBB01053T ST035 HLZ11
NP-NC110-A06AU EZZM93RB400608D ST035 HLZ11
SSG-3100GB GM31X4GB8015138V57 ST035 HLZ11
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Repair Completed
Reason Street City District
0 PERTH
0
Acknowledged (ASC) 1
Pending aging Days
Customer Name
Tenny Smith
Apt 51 580 Hay Street
JESSICA ANDERSON
10 MIALGRO FAIRWAY
SEVILLE GROVE
NICK HARTLEY
38 GLASGOW WAY
SEVILLE GROVE
Acknowledged (ASC) 1
Acknowledged (ASC) 1
Acknowledged (ASC) 0
Acknowledged (ASC) 1
Acknowledged (ASC) 1 DUNCRAIG
Acknowledged (ASC) 0 LOT 4
Dummy SEAU(AU,NZ)
Dummy SEAU(AU,NZ)
MEGAN RAYNER
12/28 HASTINGS STREET
SCARBOROUGH
CAROUSEL DICK SMITH
S1108/09 WESTFIELD CAROUSEL
CANNINGTON
ROBERT CARLYLE
38 URAWA RD
SPANNAS ENGINEERING ATTN: JODIE
NORTH BOYANUP
Acknowledged (ASC) 0 LOT 4
Acknowledged (ASC) 1
Acknowledged (ASC) 1 INNALOO
Acknowledged (ASC) 1 LEEMING
SPANNAS ENGINEERING ATTN: JODIE
NORTH BOYANUP
Adam Scolari
30 EGLINTON DRIVE
INNALOO DICK SMITH ELECTRONICS
TENANCY 2, 401 SCRABOROUGH BEACH ROAD
12 SAN MIGUEL DR
Acknowledged (ASC) 0 LEDA
Acknowledged (ASC) 1
Acknowledged (ASC) 0 WINTHROP
Acknowledged (ASC) 1 NEDLANDS
Acknowledged (ASC) 1
Phil + matt Rooney + riss
27 mcnairn corss
PAT GAROFFOLO
5/76 GUILDFORD ROAD
MOUNT LAWLEY
ROSETTA DONATO
10 SILBERT CIRCLE
C/- UNIT 3, 187 STIRLING HIGHWAY
HAMIDAH HAMID
1/117 BERWICK STREET
VICTORIA PARK
Acknowledged (ASC) 1
Acknowledged (ASC) 1
Acknowledged (ASC) 0
Acknowledged (ASC) 1 PALMYRA
Waiting for Product Receive 3
Dummy SEAU(AU,NZ)
. DICK SMITH ELECTRONICS
SHOP 77-78, 82 GOLDEN GROVE Vlg
GOLDEN GROVE
Dummy SEAU(AU,NZ)
JOE HAWKEY
10A MURRAY STREET
AMBER SPERLING
8 MINILYA LINK
SOUTH HEDLAND
Repair in progress 2JEREMY COOK
DENCORP FINANCIAL SOLUTIONS, 1st Floor, 1334 Albany Highway
CANNINGTON
Repair in progress 7 THORNLIE
Repair in progress 2
JOHN MCGRATH
123 WALRTON ROAD
MOHAMED MAHMOUD
113 PITCHFORD AVE
MADDINGTON
Repair in progress 2 PERTH
Repair in progress 2
MALCOLM EDWARDS
9 HAVELOCK STREET
SUE DEL BORRELLO
22 AGINCOURT DRIVE
WILLETTON
Repair in progress 1
Engineer Departure(PDA) 24
Makbule Cigdem Oruc
7/ 115 Peninsula Road
MAYLANDS
AHMED BASWAID
43/118, Adelaide Terrace
EAST PERTH
Engineer Departure(PDA) 9
Engineer Departure(PDA) 9
ROXANNE BIGAR
26 Adora Street
ALEXANDER HEIGHTS
HARVEY NORMAN BUSSELTON ST
UNIT 7 ,24-26 BUSSELL HWY
BUSSELTON
Engineer Departure(PDA) 7 PARMELIA PARMELIA
Engineer Departure(PDA) 4
Engineer Departure(PDA) 3 BALCATTA
LESLEY LATTA
32, Challenger Avenue
JESSICA ANDERSON
10 MIALGRO FAIRWAY
SEVILLE GROVE
ESTHER HRGA
333B ALBERT STREET
Engineer Departure(PDA) 4
Engineer Departure(PDA) 4
Engineer Departure(PDA) 2
Charles Parker
5 PERIWINKLE WAY
PARKWOOD
DALE CARTER
6 NYANDA RISE
JANE BROOK
Margaret Hemsley
62 FINNERTY STREET
Engineer Departure(PDA) 7
Engineer Departure(PDA) 3
LANARIO MUIRS - THE GOOD GY57
4 THE GATEWAY
JOONDALUP
MICHAEL DINGSDALE
9 CONTEST LINK
HENDERSON
Engineer Departure(PDA) 0 FALCON
Engineer Departure(PDA) 0
Engineer Departure(PDA) 1
ANDY & MISTY PARKER
5 MERINDA MERNDA
BRIAN MARTIN
4 KATANNING STREET
BAYSWATER
PHU NGUYEN
2 TURNSTONE GLADE
BEECHBORO
Engineer Departure(PDA) 2 Arun Dass GOSNELLS
Engineer Departure(PDA) 2
Engineer Departure(PDA) 2 BANJUP
Engineer Departure(PDA) 1 MIDLAND MIDLAND
Engineer Departure(PDA) 1
Engineer Departure(PDA) 1
10 eudoria st
CAROSUEL MYERS
1358 ALBANY HIGHWAY
CANNINGTON
NILZA DELPUP
14 GUTTERIDGE ROAD
HN AVIT GREAT EASTERN HW MIDLAND
195 GREAT EASTERN HIGHWAY
ZULFIQAR DHOLKAWALA
25 KULBARDI WAY
HARRISDALE
Beverley Cheyne
4/140 TERANCA ROAD
Assign to Eng'r after parts received 3
Assign to Eng'r after parts received 3 BENTLEY
Neil Mossop
Bonaparte Drive
SECRET HARBOUR
SHERINA HILL
19B WYONG ROAD
Assign to Eng'r after parts received 3 KIM HE KEWDALE
Assign to Eng'r after parts received 3 BELMONT
Assign to Eng'r after parts received 1 BALLAJURA
80A COHN STREET
Yogesh Mandole
3 Somers Street
Dale Alagoda
8 Watto Gardens
Monitoring/Aging or Not reproduced 7
Monitoring/Aging or Not reproduced 2
Monitoring/Aging or Not reproduced 2
Monitoring/Aging or Not reproduced 2 MUNSTER
Timothy Mcloughlan
20 Burbank Street
CANNING VALE
LORENZA PULLICINO
187 CASTLEWOOD PKLD
SOUTHERN RIVER
MARION DICK SMITH
SHOP M9 WESTFIELD MARION
OAKLANDS PARK
MICHAEL KELEHER
6 MAGNET CL
Waiting for confirmation from SAMSUNG 4
Waiting for confirmation from SAMSUNG 1 HOCKING
Waiting for confirmation from SAMSUNG 1 Lockridge
Nancy Smith
2 Glenroyd Street
MOUNT LAWLEY
Kylie Martina
26 Narrien Loop
Afton Osling
Mcleod street
Waiting for confirmation from SAMSUNG 1 WARNBRO
Parts not available (Samsung) 15
CHRISTOPHER JADEN KNIGHT
1 primus place
MICHAEL KING
46 HAWKESBURY DRIVE
WILLETTON
Parts not available (ASC) 16 BYFORD
Parts not available (ASC) 11
Craig Miller
15 Sirius Way
PAMELA ACCURSO
C/- HARVEY NORMAN JOONDALUP
JOONDALUP
Parts not available (ASC) 8 HOCKING
Parts not available (ASC) 7
Wendy Harvey
54 Narrien Loop
Bonnie Rossiter
59 BENDIX WAY
GIRRAWHEEN
Parts not available (ASC) 4 BYFORD
Parts not available (ASC) 3 BYFORD
Parts not available (ASC) 3 ST JAMES
Parts not available (ASC) 3 YANGEBUP
Parts not available (ASC) 3 SUBIACO
LYN WILLIAMSON
22 COULTERHAND CIRCLE
PETER MCKEE
26 EVANS WAY
YASIN FARAH
7/51 PITT ST
LLOYD ROGERSON
15 SANDPIPPER LOOP
MICHAEL OWEN
21 JASMIN AVE
Parts not available (ASC) 2 WEMBLEY
Parts not available (ASC) 3
Parts not available (ASC) 3
CLAIRE GHERARDI
131 HARBORNE STREET
ANTONO SOLER
10/11 LESLIE AVE
DUDLEY PARK
RTV COMPUTERS ATTN: PAUL HENRY
41 WITTENOOM STREET
EAST PERTH
Parts not available (ASC) 2
Parts not available (ASC) 2 DAVID RAE
Parts not available (ASC) 2 ATWELL
Caroline Ladynan
120 Eglinton Crescent
HAMERSLEY
42/145 HAMMOND ROAD
HAMMOND PARK
CAROLYN WALMSLEY
5 DUSENBERG MEWS
Parts not available (ASC) 4 CONNOLLY
Parts not available (ASC) 4 SIEA Li
Parts not available (ASC) 1
ADAM GEORGE
46 LONG ISLAND PASS
33 OFFHAN WAY
WESTMINSTER
MURRAY BRIDGE DICK SMITH
39 MURRAY BRIDGE MARKETPLACE
MURRAY BRIDGE
Parts not available (ASC) 3
Parts not available (ASC) 3
Parts not available (ASC) 2 BUTLER
Gary Benington
24 wentworth loop
DUNSBOROUGH
DATA3 ATTN: DAVID HOLLOW
L2 76 KING PARK RD
WEST PERTH
BRENDA CAMPBELL
31 SALTERFORTH ROAD
Parts not available (ASC) 2 WEMBLEY
Parts not available (ASC) 1
DAVID DENNEMARK
27 RESERVE STREET
MATIN GHASANY
3 AMAZON DRIVE
BEECHBORO
Parts not available (ASC) 4 Guy Abbot 28 hutt RD MORLEY
Parts not available (ASC) 3 DIANELLA
Parts not available (ASC) 1
GABRIELLE MORZIK
152A BIRKETT ST
Patrick Burke
241 Old Coastroad
AUSTRALIND
Parts not available (ASC) 3 LIZ LYONS
Parts not available (ASC) 1 SAMSON
Parts not available (ASC) 3 SUBIACO
Parts not available (ASC) 3 CLARKSON
Parts not available (ASC) 3
Parts not available (ASC) 3 BALGA
24 FLORA TCE
LESMURDIE
ANNA PAPARELLA
11 SOWDEN DR
ERIKA CHALKER5
29/1 ROYD HAUSE ST
SCOTT BRUTON
61 KEY LARGO DRIVE
Dummy SEAU(AU,NZ)
WILLY RAPY
27 LOUGHTON WAY
Parts not available (ASC) 2
Parts not available (ASC) 1
Parts not available (ASC) 1
Parts not available (ASC) 1
Parts not available (ASC) 1
Parts not available (ASC) 1
Parts not available (ASC) 1
Parts not available (ASC) 1
ARMADALE CENTRAL DICK SMITH
SHOP 33, ARMADALE CENTRAL S/C
ARMADALE
VICKI MAIN
23 EDGEWATER RD
SAFETY BAY
SUSAN ALEQABY
8 SANTARA CRT
SEVILLE GROVE
BRIGHTWATER ATTN: BRYAN
355 SCARBOROUGH BEACH ROAD
OSBORNE PARK
SOPHIA GATTI
MUNTHIR ALEQABY
8 SANTARA CRT
SEVILLE GROVE
ALICE SPRINGS DICK SMITH
Shop T36-T32 Yeoerenya S/C
ALICE SPRINGS
SIVAPRIYA SURAINDRAN
7 RIDING WAY
BULL CREEK
Parts not available (ASC) 1 WAIKIKI
Parts not available (ASC) 1 GOSNELLS
SERGIO FIGUEIRA
23 Nieigwal Loop
HOWARD HODGSON
204 CORFIELD STREET
Processing exchange 27
Processing exchange 28
Craig Marshall
877 Wanneroo Road
WANNEROO
CLAUDETTE MONTEBELLO
UNIT 1 / 14 BLUESTONE LOOP
PIARA-WATERS
Processing exchange 29
Processing exchange 25 INNALOO
Processing exchange 21
DAWN PALMER
8 owen road
SAFETY BAY
DICKSMITH ELECTRONICS
TENANCY 2, 401 SCARBOROUGH BEACH ROAD
GIOVANNI QUATTRINI
29 IRWIRN ST
EAST FREMANTLE
Processing exchange 24
Processing exchange 21
LANA GROGAN
22 Korbosky Rd
LOCKRIDGE
ALLAN ADAMS
6B GLYDE ST
SOUTH PERTH
Processing exchange 17
Processing exchange 17
ROBERT WATTS
1 CARNEGIE PLACE
GREENFIELDS
MICHELE PILUTKIEWICZ
10 DOMINION WAY
ROCKINGHAM
Processing exchange 15 CLARKSON
Processing exchange 15
ANGELINE ELIZABETH
2 / 28 LADERA DR
KEVIN CHONG
5 TEAL MEWS
WILLETTON
Processing exchange 9 STIRLING
Processing exchange 10 MALAGA MALAGA
ROSS ACCIARI
27 WARRAJAH STREET
KAMBOS HOMEMAKER SUPERSOTRE
738 MARSHALL ROAD
Processing exchange 10
Processing exchange 10 FERNDALE
Processing exchange 8 NORANDA
RACHEL WIESER
87A HOLLAND STREET
FREMANTLE
Zenobi Powell
220 FERNDALE CRESCENT
JANIN CHUNG
22 BRANWELL ROAD
Processing exchange 7 CLARKSON
Processing exchange 7 BYFORD
Processing exchange 7 CANINA
NICK DEVENNEY
2 Orange Grove Blvd
JAMES BAKER
108 KARDAN BOULEVARDE
JOSHUA GEIGER
92 KIN KIN RD
Processing exchange 6
Processing exchange 8 EXMOUTH
Processing exchange 4 Denva Ball
Processing exchange 1
Processing exchange 1 PADBURY
DAVID HOPKINS
4 BUXTON STREET
MOUNT HAWTHORN
NEIL and JILL LINTHORNE
PO BOX 754
22 saturn street
BECKENHAM
SHARON JAY
8 CASCADES RD
SOUTHERN RIVER
ADAM MALLAND
13B MASON WAY
Processing exchange 1 KEN CARE
Processing exchange 1 - -
Processing exchange 1 29 Lane St PERTH
Processing exchange 1
0 MALAGA
0 BENTLEY
10 COMET STREET
BECKENHAM
Richard Brown
Mary Okeeffe
CHANDRA KOIRALA
60 WARRIDA WAY
MADDINGTON
MADDINGTON
MICHAEL LUCCHISE
po box 2123
Keun Hoo Jung
29b ashburton street
0 MORLEY
0
0 NORTHAM
0 REDCLIFFE
0
0 STIRLING
0
0 Not Given BALLAJURA
0 Kent Lee
0 MORLEY
0 FALCON
ALLEN CHIORA
1 DONNA STREET
CECILIA SMITH
15 ALBERT STREET
MOSMAN PARK
LEANNE KELLOND
22 THOMSON STREET
KATHERYN WILCOX
34 GRAND PRM
CLAUDE TRIPI
HAMILTON HILL
PATRICK ARMOUR
13 VIVALDI AVE
ADRIAN GAMBLE
301 TENTH AVE
MAYLANDS
Douglas Gibson
44 CORTIS WAY
ROBERT SHERWOOD
30 WOOLSLEY ROAD
MYLIE JONKER
10 KABBARLI STREET
0 THORNLIE THORNLIE
0
0
0
0
0
0 HILTON
0
0
0
0 FERNDALE
SAAD ABONAJEM
44 NYANDI COURT
DANNI SMART
3/36 TENTH AVE
MAYLANDS
NATALIE HOUSTON
60 STATE STREET
VICTORIA PARK
PAUL SAXTON
4 SCYLLA CRT
WILLETTON
DARREN HOWARD
13 CUTHBERT STREET
CANNING VALE
NATASHA BABICH
36/6 WATERWAY CT
CHURCHLANDS
Nishevitha Shanmugarajah
GLENDA WELLS
18 ADELAIDE STREET
ESPERANCE
Ashley Butler
3 CAPORN TURN
QUEENS PARK
SHELLEY STEWART
2 BERNIER RISE
NORTH COOGEE
EDWARD FONTINE
6 MERRIL PLACE
0
0
0 BALLAJURA
0
0
0 FALCON
0
0
0
0
0
GRAHAM GILLIES
BURNS BEACH
CHERYL SLADE
43 ECKO ROAD
MOUNT NASURA
PHU NGUYEN
11 SOUTHPOINTE CRES
ALISON LUDLOW
8 BARNETT CLOSE
HUNTINGDALE
Callum Warner
10 Lisbon Ct
PARKWOOD
MYLIE JONKER
10 KABBARLI STREET
CAROLINE LAFFREY
136 GOODWOOD WAY
CANNING VALE
Dummy SEAU(AU,NZ)
2/11 MALLAIG WAY
CANNING VALE
RUDY PERONE
216 NINTH AVE
INGLEWOOD
JEFF CUSWORTH
47 SALIX WAY
FORRESTFIELD
0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0 INNALOO
Repair completed (Wait for delivery by ASC) 0 YOKINE
Repair completed (Wait for delivery by ASC) 0 BOULDER
Repair completed (Wait for delivery by ASC) 0 YOKINE
Repair completed (Wait for delivery by ASC) 0
Corinna Paeper
228 Crawford Road
INGLEWOOD
DWAYNE KNAPP
37 MICHAEL ROAD
ROLEYSTONE
YEVGEN SALAMATIN
43/54 HERTHA ROAD
SUE MORGAN
UNIT 3 /33 TUART STREET
. CITY OF KALGOORLIE BOULDER
577 HANNAN STREET
James Davidson
28 Woodrow Avenue
JAME DAUCK
4/32 PINEDALE STREET
EAST VICTORIA PARK
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0 PERTH
Repair completed (Wait for delivery by ASC) 0 SHOP 2
Repair completed (Wait for delivery by ASC) 0 DARWIN
Repair completed (Wait for delivery by ASC) 0 MIDLAND
Repair completed (Wait for delivery by ASC) 0
ABN GROUP ATTN: REECE
Level 3, 133 HASLER ROAD
OSBORNE PARK
Dummy SEAU(AU,NZ)
MELBEN ALEJAGA
851 WANNEROO ROAD
WANNEROO
10/642 ALBANY HWY
VICTORIA PARK
. Goldsmith
st pier street
EAST FREMANTLE
PERTH CBD DICK SMITH
95 WILLIAMS STREET
ROLAND LAU
COOLBELLUP
CLAIRE SIMMONS
9 ADAMS PLACE
MIDLAND DICK SMITH
325 GREAT EASTERN HIGHWAY
ANTHONY SUITER
7 ORCHARD AVENUE
ARMADALE
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0 CHRIS FOE BUNBURY
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0
Repair completed (Wait for delivery by ASC) 0 SHOP 174
DAVID WILSON
1 RUSHTON ST
WESTERNPROCESSCONT Jacqui
1 HARVARD WAY
CANNING VALE
EFFICIENT CHIPS ATTN:DANIEL PINNINGT
SHOP 8, 6 CANNING ROAD
KALAMUNDA
TERRY ROBERTS
72 CLEMENT ST
SWANBOURNE
DAVID HENA
level 3 46 ord street
WEST PERTH
53 HASTIE STREET
WILL TRAVIS
31 DOROTHY STREET
GERALDTON
TERRANCE QUIN-CONROY
3 ROYCE GROVE
BOORAGOON
Dummy SEAU(AU,NZ)
ROCKINGHAM JB HI-FI
ROCKINGHAM
Repair completed (Wait for delivery by ASC) 0
Contacted & confirmed 0
Contacted & confirmed 0
Contacted & confirmed 0
Contacted & confirmed 0 GWELUP
Contacted & confirmed 0 TAK TAK
Contacted & confirmed 0
Contacted & confirmed 0
Contacted & confirmed 0
Contacted & confirmed 0 ferndale
AUSTIN COMPUTERS ATTN.: MING
UNIT 3 / 52 FROBISHER ST.
OSBORNE PARK
OSBORNE PARK
Steven Denyszyn
BROADWAY NEDLANDS
JOHN ELECTRO ACOUSTICS
UNIT 2/ 3 KING EDWARD RD
OSBORNE PARK
LEIGH SINCLAIR
11 MAQUIRE WAY
BULL CREEK
PAUL HANING
2 GRIBBLE ROAD
355 SCARBOROUGH BEACH RD
OSBORNE PARK
BRADLEY DAVIS
10 LYNSTEAD STREET
BECKENHAM
WANDA SCABOLINI
256 STIRLING HIGHWAY
CLAREMONT
CHAD VICKER
5/127 LAKE ST
NORTHBRIDGE
AMBER PRESCOTT
5/21 colahan way
Contacted & confirmed 0 NEDLANDS
Contacted & confirmed 0
Contacted & confirmed 0 ATWELL
Contacted & confirmed 0 Lily Djukic
Contacted & confirmed 0 THORNLIE
Contacted & confirmed 0
Contacted & confirmed 0
Contacted & confirmed 0 Justin Ng Perth
DEBORAH LORD
8 ARCHDEACON STREET
MUHAMMAD ZAMANAZARI
169 WILLIAM STREET
BECKENHAM
JOHN STALTARI
50 FOLLAND ROAD
SHEILA NEIR
63 KURRAJONG DRIVE
GURBREET SINGH
13/1 HEPPINGSONE STREET
SOUTH PERTH
Jodee Douglass
55 Adare Way
State Zip Code Billing date
WA 6000 06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000
WA 6112 06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000
WA 6112 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
Request Date
ASC 1st Appointment Date
ASC Last Appointment Date
Repair Completed
Goods Delivered Date
Unit Received Date
05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6922 06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6987 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6023 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6237 06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000
WA 6237 06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000
WA 6065 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6018 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6149 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6170 06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000
WA 6050 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6150 06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000
WA 6009 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6979 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
05.07.2012 05.07.2012 05.07.2012 00.00.0000 00.00.0000 00.00.0000 04.07.2012
SA 5125 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 06.07.2012
WA 6957 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6722 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6108 29.06.2012 03.07.2012 05.07.2012 00.00.0000 00.00.0000 00.00.0000 29.06.2012
WA 6989 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6000 04.07.2012 06.07.2012 06.07.2012 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6155 04.07.2012 09.07.2012 09.07.2012 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6051 05.07.2012 09.07.2012 09.07.2012 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6004 12.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 07.06.2012
WA 6064 27.06.2012 04.07.2012 04.07.2012 00.00.0000 00.00.0000 00.00.0000 27.06.2012
6280 27.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 27.06.2012
WA 6167 29.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 29.06.2012
WA 6112 02.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6021 03.07.2012 04.07.2012 07.07.2012 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6147 02.07.2012 03.07.2012 03.07.2012 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6056 02.07.2012 04.07.2012 04.07.2012 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6018 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
6027 29.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 29.06.2012
WA 6166 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6210 06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 06.07.2012
WA 6053 06.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 06.07.2012
WA 6063 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6110 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6987 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6164 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6056 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6112 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6210 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6173 03.07.2012 05.07.2012 05.07.2012 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6982 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6105 03.07.2012 05.07.2012 05.07.2012 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6104 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6066 05.07.2012 09.07.2012 09.07.2012 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6155 29.06.2012 03.07.2012 03.07.2012 00.00.0000 00.00.0000 00.00.0000 29.06.2012
WA 6110 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
SA 5046 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6166 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6050 02.07.2012 05.07.2012 04.07.2012 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6065 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
6054 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6169 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6155 21.06.2012 25.06.2012 29.06.2012 00.00.0000 00.00.0000 00.00.0000 21.06.2012
WA 6122 20.06.2012 25.06.2012 04.07.2012 00.00.0000 00.00.0000 00.00.0000 20.06.2012
WA 6027 25.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 25.06.2012
WA 6065 28.06.2012 02.07.2012 02.07.2012 00.00.0000 00.00.0000 00.00.0000 28.06.2012
WA 6064 29.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 28.06.2012
WA 6122 02.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6122 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6102 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6164 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6008 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6014 04.07.2012 05.07.2012 05.07.2012 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6210 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6004 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6022 04.07.2012 05.07.2012 05.07.2012 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6164 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6164 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6027 02.07.2012 03.07.2012 04.07.2012 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6061 02.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
SA 5254 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6281 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6005 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6036 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6014 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6063 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6062 02.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6059 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6233 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6076 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6163 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6008 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6030 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6061 03.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 02.07.2012
WA 6112 04.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6169 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6112 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
WA 6017 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6112 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 04.07.2012
NT 872 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6149 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6169 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6990 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6065 09.06.2012 13.06.2012 13.06.2012 00.00.0000 00.00.0000 00.00.0000 09.06.2012
WA 6112 08.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 08.06.2012
WA 6169 07.06.2012 12.06.2012 13.06.2012 00.00.0000 00.00.0000 00.00.0000 08.06.2012
WA 6018 11.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 11.06.2012
WA 6158 15.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 15.06.2012
WA 6054 12.06.2012 13.06.2012 13.06.2012 00.00.0000 00.00.0000 00.00.0000 12.06.2012
WA 6951 15.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 13.06.2012
WA 6210 19.06.2012 21.06.2012 21.06.2012 00.00.0000 00.00.0000 00.00.0000 19.06.2012
WA 6168 19.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 19.06.2012
WA 6030 21.06.2012 28.06.2012 28.06.2012 00.00.0000 00.00.0000 00.00.0000 21.06.2012
WA 6155 21.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 18.06.2012
WA 6021 27.06.2012 29.06.2012 29.06.2012 00.00.0000 00.00.0000 00.00.0000 27.06.2012
WA 6090 26.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 22.06.2012
WA 6160 26.06.2012 28.06.2012 28.06.2012 00.00.0000 00.00.0000 00.00.0000 26.06.2012
WA 6148 26.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 25.06.2012
WA 6062 28.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 28.06.2012
WA 6030 29.06.2012 03.07.2012 04.07.2012 00.00.0000 00.00.0000 00.00.0000 29.06.2012
WA 6122 29.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 29.06.2012
QLD 4570 29.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 27.06.2012
WA 6016 30.06.2012 04.07.2012 03.07.2012 00.00.0000 00.00.0000 00.00.0000 30.06.2012
WA 6707 28.06.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 27.06.2012
WA 6107 02.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 30.06.2012
WA 6110 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6025 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6107 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
SA 6112 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 03.07.2012
WA 6000 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6109 05.07.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 05.07.2012
WA 6944 26.05.2012 00.00.0000 00.00.0000 00.00.0000 00.00.0000 00.00.0000 23.05.2012
WA 6102 27.06.2012 00.00.0000 00.00.0000 27.06.2012 00.00.0000 00.00.0000 26.06.2012
WA 6062 26.06.2012 00.00.0000 00.00.0000 27.06.2012 00.00.0000 00.00.0000 25.06.2012
WA 6012 27.06.2012 00.00.0000 00.00.0000 27.06.2012 00.00.0000 00.00.0000 27.06.2012
WA 6401 28.06.2012 00.00.0000 00.00.0000 28.06.2012 00.00.0000 00.00.0000 27.06.2012
WA 6104 28.06.2012 00.00.0000 00.00.0000 28.06.2012 00.00.0000 00.00.0000 28.06.2012
WA 02.07.2012 00.00.0000 00.00.0000 02.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6021 03.07.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6051 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6066 03.07.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6147 03.07.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6062 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 27.06.2012
WA 6210 03.07.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6988 03.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6051 04.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 04.07.2012
WA 6979 03.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6155 29.06.2012 00.00.0000 00.00.0000 02.07.2012 00.00.0000 00.00.0000 28.06.2012
WA 6155 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6018 04.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 04.07.2012
WA 6163 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6450 03.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6107 03.07.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6163 04.07.2012 00.00.0000 00.00.0000 06.07.2012 00.00.0000 00.00.0000 04.07.2012
WA 6148 03.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6028 02.07.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 30.06.2012
WA 6112 02.07.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 30.06.2012
WA 6066 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6110 02.07.2012 00.00.0000 00.00.0000 02.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6147 04.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6210 03.07.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6155 04.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 04.07.2012
05.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 05.07.2012
WA 6155 04.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 04.07.2012
WA 6052 04.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 04.07.2012
WA 6058 04.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 04.07.2012
WA 6052 04.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6111 16.05.2012 00.00.0000 00.00.0000 16.05.2012 00.00.0000 00.00.0000 16.05.2012
WA 6018 06.06.2012 00.00.0000 00.00.0000 06.06.2012 00.00.0000 00.00.0000 05.06.2012
WA 6060 06.06.2012 00.00.0000 00.00.0000 06.06.2012 00.00.0000 00.00.0000 05.06.2012
WA 6432 07.06.2012 00.00.0000 00.00.0000 12.06.2012 00.00.0000 00.00.0000 02.06.2012
WA 6060 16.06.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 16.06.2012
WA 6981 13.06.2012 00.00.0000 00.00.0000 14.06.2012 00.00.0000 00.00.0000 12.06.2012
WA 6017 18.06.2012 00.00.0000 00.00.0000 25.06.2012 00.00.0000 00.00.0000 16.06.2012
28.06.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 26.06.2012
WA 6065 29.06.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 28.06.2012
WA 6979 03.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6158 04.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6000 04.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 04.07.2012
WA 6163 03.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 02.07.2012
NT 801 02.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6056 29.06.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 28.06.2012
WA 6112 03.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6333 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6155 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 02.07.2012
WA 6076 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6010 05.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 04.07.2012
WA 6005 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6231 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6531 03.07.2012 00.00.0000 00.00.0000 04.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6954 05.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 03.07.2012
05.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 03.07.2012
WA 6968 05.07.2012 00.00.0000 00.00.0000 05.07.2012 00.00.0000 00.00.0000 05.07.2012
WA 6017 05.07.2012 06.07.2012 06.07.2012 06.07.2012 00.00.0000 00.00.0000 05.07.2012
WA 6009 10.05.2012 00.00.0000 00.00.0000 11.05.2012 00.00.0000 00.00.0000 10.05.2012
WA 6017 04.05.2012 00.00.0000 00.00.0000 10.05.2012 00.00.0000 00.00.0000 04.05.2012
WA 6149 03.05.2012 00.00.0000 00.00.0000 04.05.2012 00.00.0000 00.00.0000 03.05.2012
WA 6018 14.05.2012 00.00.0000 00.00.0000 16.05.2012 00.00.0000 00.00.0000 14.05.2012
WA 6017 16.05.2012 00.00.0000 00.00.0000 16.05.2012 00.00.0000 00.00.0000 16.05.2012
WA 6107 31.05.2012 00.00.0000 00.00.0000 01.06.2012 00.00.0000 00.00.0000 24.05.2012
WA 6010 07.06.2012 00.00.0000 00.00.0000 09.06.2012 00.00.0000 00.00.0000 02.06.2012
WA 6003 11.06.2012 00.00.0000 00.00.0000 03.07.2012 00.00.0000 00.00.0000 11.06.2012
WA 6148 15.06.2012 00.00.0000 00.00.0000 02.07.2012 00.00.0000 00.00.0000 13.06.2012
WA 6009 15.06.2012 00.00.0000 00.00.0000 15.06.2012 00.00.0000 00.00.0000 14.06.2012
WA 6107 18.06.2012 00.00.0000 00.00.0000 19.06.2012 00.00.0000 00.00.0000 16.06.2012
WA 6164 21.06.2012 00.00.0000 00.00.0000 21.06.2012 00.00.0000 00.00.0000 20.06.2012
21.06.2012 00.00.0000 00.00.0000 21.06.2012 00.00.0000 00.00.0000 19.06.2012
WA 6988 20.06.2012 00.00.0000 00.00.0000 20.06.2012 00.00.0000 00.00.0000 20.06.2012
WA 6951 25.06.2012 00.00.0000 00.00.0000 25.06.2012 00.00.0000 00.00.0000 23.06.2012
26.06.2012 00.00.0000 00.00.0000 27.06.2012 00.00.0000 00.00.0000 23.06.2012
6026 26.06.2012 00.00.0000 00.00.0000 06.07.2012 00.00.0000 00.00.0000 26.06.2012
Defect Type
894212715 409372719 IH LP
410567356 410567356 IH LP
438859699 438859699 PS LP 8.286E+09
Phone No(home)
Phone No(office)
Phone No(mobile)
Service Type
Service Level
In Out Warranty Flag
Engineer Code
Engineer Name
Bobo Naing
PS LP 8.286E+09
PS LP 8.286E+09
418690409 CI LP 8.286E+09
93505229 PS LP 8.286E+09
413573314 CI LP 8.286E+09
897953400 IH LP
Bobo Naing
Bobo Naing
RYAN VAN MOOS DYKE
Bobo Naing
Bobo Naing
897953400 IH LP
893034169 419725237 CI LP 8.286E+09
892044053 PS LP 8.286E+09
93138250 408499187 CI LP 8.286E+09
Bobo Naing
Bobo Naing
RYAN VAN MOOS DYKE
894191148 IH OW
419933396 CI LP 8.286E+09
893102559 IH
CI LP 8.286E+09
414733743 PS LP 8.286E+09
RYAN VAN MOOS DYKE
Bobo Naing
Bobo Naing
IH OW 8.286E+09
882511055 PS LP 8.286E+09
CI LP
405997442 PS LP 8.286E+09
427845510 427845510 IH LP
James Shitian
Bobo Naing
Bobo Naing
899999999 899999999 421487595 IH LP 8.286E+09
432427114 432427114 CI LP 8.286E+09 Ken Yau
Orlando Zipasuca
407037453 407037453 PS L
410567356 410567356 IH LP 8.286E+09 Dave .
893450705 893450705 418866820 IH LP 8.286E+09Orlando Zipasuca
893543767 478174828 IH LP 8.286E+09
892552225 437887932 IH LP 8.286E+09
994466487 403369295 PS LP 8.286E+09
James Shitian
Justin Grace
Bobo Naing
862580000 IH LP 8.286E+09 Dave .
892795777 IH LP 8.286E+09 Dave .
402907617 402907617 IH P 8.286E+09 Dave .
863961329 433463403 CI LP 8.286E+09
894580777 PS LP 8.286E+09
94178045 CI LP 8.286E+09
892679700 IH LP 8.286E+09
893972279 893972279 449070786 IH LP 8.286E+09 Dave .
895504904 408950576 CI LP 8.286E+09
Bobo Naing
Bobo Naing
Peter Sibbald
ZAWMIN LATT
Bobo Naing
488001990 IH LP 8.286E+09
861629075 452441937 CI LP 8.286E+09
406284704 406284704 IH LP 8.286E+09
Justin Grace
RYAN VAN MOOS DYKE
ZAWMIN LATT
427922690 IH LP 8.286E+09
468654925 PS LP 8.286E+09
882965381 CI OW 8.286E+09
449524421 PS LP 8.286E+09
Peter Sibbald
Bobo Naing
Bobo Naing
RYAN VAN MOOS DYKE
892717747 IH OW 8.286E+09
894097813 894097813 414818217 IH OW 8.286E+09
447021422 CI OW 8.286E+09
Justin Grace
ZAWMIN LATT
Bobo Naing
414534719 IH LP
424725955 424725955 CI LP 8.286E+09
413565392 413565392 CI LP 8.286E+09
478413714 PS LP 8.286E+09
410605390 CI OW 8.286E+09
RYAN VAN MOOS DYKE
Peter Sibbald
Bobo Naing
RYAN VAN MOOS DYKE
893819085 407443710 IH LP 8.286E+09
895828368 895828368 458537996 CI LP 8.286E+09
893256666 893256666 CI LP 8.286E+09
Orlando Zipasuca
Bobo Naing
Bobo Naing
894471689 418922463 IH LP 8.286E+09
432693920 CI LP 8.286E+09
432998480 PS LP 8.286E+09
Orlando Zipasuca
RYAN VAN MOOS DYKE
Bobo Naing
479013001 IH LP 8.286E+09
435139899 435139899 CI LP 8.286E+09
885310703 CI LP 8.286E+09
Orlando Zipasuca
Peter Sibbald
Bobo Naing
418956494 418956494 IH LP
406336398 406336398 CI LP 8.286E+09
95621721 CI LP 8.286E+09
RYAN VAN MOOS DYKE
RYAN VAN MOOS DYKE
404665140 IH LP 8.286E+09
93753267 93753267 CI LP 8.286E+09
407990250 7000000 407990250 IH LP 8.286E+09
ZAWMIN LATT
RYAN VAN MOOS DYKE
Andy Wilkinson
92919125 PS LP 8.286E+09
893142486 404217838 IH LP 8.286E+09
411222490 411222490 CI LP 8.286E+09
405461108 405461108 CI LP 8.286E+09
CI LP 8.286E+09
409101694 409101694 409101694 CI LP 8.286E+09
Bobo Naing
Justin Grace
Bobo Naing
RYAN VAN MOOS DYKE
RYAN VAN MOOS DYKE
RYAN VAN MOOS DYKE
893991455 PS LP 8.286E+09
407191477 407191477 CI LP 8.286E+09
402030314 CI LP 8.286E+09
892022845 CI OW 8.286E+09
893490151 CI LP 8.286E+09
402017177 CI LP 8.286E+09
889537003 889537003 PS LP 8.286E+09
401010947 CI OW 8.286E+09
Bobo Naing
Bobo Naing
Bobo Naing
RYAN VAN MOOS DYKE
RYAN VAN MOOS DYKE
Bobo Naing
Bobo Naing
Peter Sibbald
895911298 895911298 406827494 RH LP 8.286E+09
892044011 RH LP
412642226 412642226 RH LP 8.286E+09
Justin Grace
Bobo Naing
428541347 428541347 RH LP 8.286E+09
419944347 419944347 CI OW 8.286E+09
Boyd Seargent
RYAN VAN MOOS DYKE
499988806 RH LP 8.286E+09
433488776 433488776 433488776 RH LP 8.286E+09
ZAWMIN LATT
RYAN VAN MOOS DYKE
892044741 408957886 RH LP 8.286E+09
892087555 892087555 RH LP 8.286E+09
ZAWMIN LATT
RYAN VAN MOOS DYKE
893362636 424528513 RH P 8.286E+09
437806491 437806491 RH LP 8.286E+09
892011177 892011177 405833358 RH LP 8.286E+09
Justin Grace
Bobo Naing
Orlando Zipasuca
894077316 435410791 IH LP 8.286E+09
433465883 433465883 RH LP 8.286E+09
423867824 423867824 RH LP 8.286E+09
ZAWMIN LATT
Andy Wilkinson
Bobo Naing
894431869 447832246 IH LP 8.286E+09
437557651 RH LP 8.286E+09
894585705 RH LP 8.286E+09
94906560 421137880 RH LP 8.286E+09
408405407 408405407 408405407 PS OW 8.286E+09
ZAWMIN LATT
RYAN VAN MOOS DYKE
RYAN VAN MOOS DYKE
Bobo Naing
Peter Sibbald
894582389 894582389 403222430 RH LP
400019180 RH LP 8.286E+09
451153618 451153618 RH LP 8.286E+09 Dave .
894930425 401762268 412227759 RH LP 8.286E+09 Dave .
407553360 RH OW 8.286E+09
411119498 PS LP 8.286E+09
RYAN VAN MOOS DYKE
Bobo Naing
Bobo Naing
438890680 CI LP 8.286E+09
893832640 893832640 417884445 PS LP 8.286E+09
401889996 PS LP 8.286E+09
466600938 PS LP 8.286E+09
417953929 PS LP 8.286E+09
411641719 411641719 PS LP 8.286E+09
406699212 406699212 CI LP 8.286E+09
407684745 PS LP 8.286E+09
93568787 93568787 405556133 PS LP 8.286E+09
93752356 93752356 CI LP 8.286E+09
418955087 PS LP 8.286E+09
RYAN VAN MOOS DYKE
Bobo Naing
Bobo Naing
Bobo Naing
Bobo Naing
Bobo Naing
RYAN VAN MOOS DYKE
Bobo Naing
Bobo Naing
Peter Sibbald
Bobo Naing
422404099 422404099 422404099 PS LP 8.286E+09
417178013 PS LP 8.286E+09
402511089 402511089 402511089 PS LP 8.286E+09
413499307 CI LP 8.286E+09
448108129 448108129 PS LP 8.286E+09
402909886 402909886 CI LP 8.286E+09
403934978 403934978 PS LP 8.286E+09
407778756 CI LP 8.286E+09
402325183 CI LP 8.286E+09
466589882 PS LP 8.286E+09
408094515 PS LP 8.286E+09
Bobo Naing
Bobo Naing
Bobo Naing
RYAN VAN MOOS DYKE
Bobo Naing
RYAN VAN MOOS DYKE
Bobo Naing
Peter Sibbald
RYAN VAN MOOS DYKE
Peter Sibbald
Bobo Naing
93055407 414400621 CI LP 8.286E+09
409292027 409292027 PS LP 8.286E+09
402514839 PS LP 8.286E+09
423912086 PS LP 8.286E+09
409088410 CI LP 8.286E+09
418955087 PS LP 8.286E+09
400591199 438986471 CI LP 8.286E+09
PS LP
94361201 PS LP 8.286E+09
413875970 PS LP 8.286E+09
400245485 PS LP 8.286E+09
RYAN VAN MOOS DYKE
Bobo Naing
Bobo Naing
Bobo Naing
Peter Sibbald
Bobo Naing
RYAN VAN MOOS DYKE
RYAN VAN MOOS DYKE
Bobo Naing
Bobo Naing
439468324 439468324 PS LP 8.286E+09
439068907 IH LP 8.286E+09 Dave .
404933877 PS LP 8.286E+09
893496330 429377059 PS LP 8.286E+09
92019600 CI LP 8.286E+09
431247915 PS LP 8.286E+09
894706823 PS LP 8.286E+09
Bobo Naing
RYAN VAN MOOS DYKE
RYAN VAN MOOS DYKE
Bobo Naing
Peter Sibbald
RYAN VAN MOOS DYKE
892004555 893004575 448833940 PS LP 8.286E+09
PS LP 8.286E+09
430923991 PS LP 8.286E+09
1300304684 1300304684 PS LP 8.286E+09
413940229 CI LP 8.286E+09
892260036 892260036 PS LP 8.286E+09
488600811 488600811 PS LP 8.286E+09
411541939 411541939 CI LP 8.286E+09
892501460 PS LP 8.286E+09
893990196 893990196 PS LP 8.286E+09
Peter Sibbald
RYAN VAN MOOS DYKE
Peter Sibbald
Bobo Naing
RYAN VAN MOOS DYKE
Bobo Naing
RYAN VAN MOOS DYKE
Bobo Naing
Peter Sibbald
Peter Sibbald
898481948 898481948 428575806 PS LP 8.286E+09
894553599 PS LP 8.286E+09
892572468 892572468 PS LP 8.286E+09
422704095 PS LP 8.286E+09
893224944 PS LP 8.286E+09
477506547 CI LP 8.286E+09
899650759 899650759 PS LP 8.286E+09
404091795 CI LP 8.286E+09
CI LP 8.286E+09
95287411 PS LP 8.286E+09
Bobo Naing
RYAN VAN MOOS DYKE
RYAN VAN MOOS DYKE
Peter Sibbald
Peter Sibbald
Peter Sibbald
Bobo Naing
Peter Sibbald
RYAN VAN MOOS DYKE
Bobo Naing
892012788 IH LP
435588411 PS LP 8.286E+09
92427407 CI LP 8.286E+09
93320275 450513068 CI LP 8.286E+09
412062987 PS LP 8.286E+09 Ken Yau
94818500 PS LP 8.286E+09 Ken Yau
417981068 417981068 CI LP
93584575 PS LP 8.286E+09
416344114 PS LP 8.286E+09 Ken Yau
432265680 432265680 PS LP 8.286E+09
Bobo Naing
Peter Sibbald
Peter Sibbald
Bobo Naing
Bobo Naing
402825528 402825528 CI LP 8.286E+09
427311595 CI LP 8.286E+09
433432403 PS LP 8.286E+09
419299737 PS LP 8.286E+09
402397020 PS LP 8.286E+09
433133586 CI LP 8.286E+09
409299733 CI LP 8.286E+09
409291540 409291540 CI LP 8.286E+09
Bobo Naing
RYAN VAN MOOS DYKE
Bobo Naing
Bobo Naing
RYAN VAN MOOS DYKE
RYAN VAN MOOS DYKE
Peter Sibbald
Peter Sibbald
Remark
0 0
0 0
0 0
Repair Description
Defect Description
Invoice Amount(To Samsung)
Invoice Amount(To Customer)
Condition Code(iris)
Symptom Code (iris)
Defect Code
Defect Code
CTV16
A/C03
HHP01
Repair Code
Repair Code
Status comment
Customer Comment
Customer Feedback
Service Product Code
Service Product Description
Parts Repair location 01
Parts No 01
◆ Maria Suguitan [ 8284001574 ] 2012.07.06 11:19:19 ************************* Regional Job **************************** Reference Number: 8212014879 ------------------------------------------------ MODEL CODE: UA46D6000SMXXY ENQUIRY: 94212715 Tv turns on, but there's no picture and no sound at all Wants a tech to come out to check the tv PRODUCT
TV LED LCD 33"-100"
◆ Stephen Kim [ 8284000155 ] 06.07.2012 11:18:17 Recreated as per CSP WA Request
Air Conditioner Split Type (OUT)
Mobile Phone GSM
DSC01
DSC01
DVD05
CAM02
HHP01
MON08
Camera Digital Still (DSC)
Camera Digital Still (DSC)
PARTS REC NM 4/7
Blue Ray Player
Camcorder Digital Video
Mobile Phone GSM
◆ Andrew Garcia [ 8284000486 ] 2012.07.06 09:04:16 Customer reference: 8212014252 **************B2B Booking************** Product type: Cloud Display Model: LF24MGWLBM/XY Fault Description: No display on all sources Repair Type: in home - repair. Under Warranty? yes Troubleshooting: tested with known good cables to sencond pc
Monitor LCD 21"-31" (LFD)
MON08
HHP01
DSC01
comp 5/7 PRT10
◆ Andrew Garcia [ 8284000486 ] 2012.07.06 09:10:16 Customer reference: 8212014252 **************B2B Booking************** Product type: Cloud Display Model: LF24MGWLBM/XY Fault Description: multiple stuck pixels on bottom section of panel Repair Type: in home - repair. Under Warranty? yes Troubleshooting: confirmed pixels
Monitor LCD 21"-31" (LFD)
Mobile Phone GSM
Camera Digital Still (DSC)
Printer Color Laser Multifunction MFP - Large(over 16kgs )
CTV09
DVD05
REF01
HHP01
HHP01
◆ Stephen Kim [ 8284000155 ] 06.07.2012 11:14:17 Recreated as per CSP WA Request
TV Plasma Display Panel 43"-100"
Blue Ray Player
◆ Amol Shrestha [ 8284001361 ] 2012.07.06 11:09:12 Reference Number: 8211634616 ******************************************************** ------------------------------------------------ MODEL CODE: RL33EBMS1/XSA (Dummy model) ENQUIRY: Fridge is not cooling, not working at all. Model No: SG628ECSWQ/XSA (No selection in GCIC) Serial No:
Refrigerator
Mobile Phone GSM
Mobile Phone GSM
REF01
DSC01
NPC01 Note PC
HHP01
CTV09
S/C conf 12-4pm 05/07. GR add/ph conf 30 min courtesy call before GR
Refrigerator
Camera Digital Still (DSC)
Mobile Phone GSM
waiting for the unit to arrive from port headland.06/07 ota ok for parts and labour
◆ Stephen Young [ 8284001548 ] 2012.07.03 12:08:51 ****************************Regional Job And OTA **************************** Reference Number: 8211932735 ------------------------------------------------ ENQUIRY: Customer had previous booking with ota: 4132297204 Service center was unable to complete job before she went on holidays. While she was on
TV Plasma Display Panel 43"-100"
CTV09
SCALL CONF 06/07 8-1PM.LR
◆ Peter Goodman [ 8284000079 ] 26.06.2012 15:35:07 ************************************************************************ ** Reference Number: 8210194592 ------------------------------------------------ ENQUIRY: -tv turns itself on and off automatically -keeps doing this this consistently -unable to pull up picture - PRODUCT TYPE: TV ------------------------------------------------
TV Plasma Display Panel 43"-100"
S/C CONF 09/07/12. 8-1PM. KK
◆ Pooja Negi [ 8284001731 ] 2012.06.28 14:59:15 Reference Number: 8212001035 ************************************************************************ ** ENQUIRY: Customer advised that the unit shows F3 error code PRODUCT TYPE: Dishwasher ------------------------------------------------ TROUBLESHOOTING STEPS: power reset done Ensured no kinks or
REF02
sc conf 9/07at 12-4pm add/ph conf 30 min call before
◆ chinmay joshi [ 8284000372 ] 2012.06.29 10:16:54 Reference Number: 8211990227 ************************************************************************ ** ENQUIRY: Ice Maker is not making cubed ice. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Ice Maker is not making cubed ice. Customer did power reset, its
Refrigerator (Side by Side)
A/C02
S/C conf 8-1pm 05/07 GR TTC NA. LMOVM. 4/7. KK scall tbc 4/7 sms sent
◆ chinmay joshi [ 8284000372 ] 2012.07.02 11:53:18 Reference Number: 8212006485 ************************************************************************ ** ENQUIRY: Two air cons installed at the same time. One is still working, the other is not. PRODUCT TYPE: Air Cons ------------------------------------------------ TROUBLESHOOTING STEPS: Customer has
Air Conditioner Split Type
W/M02
S/C CONF 06/07/12. 12-4PM. KK
◆ Paul Barnes [ 8284000723 ] 2012.07.02 11:25:23 Reference Number: 8212006394 ************************************************************************ ** ENQUIRY: washing machine enquiry PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: chunks of black stuff coming into the washing has tried ebson salts
Washer Top loader
CTV16
SCALL CONF 06/07 8-1PM.LR scall tbc 5/7 sms sent
◆ Maria Suguitan [ 8284001574 ] 2012.07.02 12:29:47 ************************* Regional Job **************************** Reference Number: 8212006590 ------------------------------------------------ ENQUIRY: 0405080701 there are white patches on the screen PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: -happens in all channels -
TV LED LCD 33"-100"
REF02
S/C CONF 06/07/12. 12-4PM. KK sc tbc 06/07 S/C CONF 04/07/12. 12-4PM. KK
◆ Paul Barnes [ 8284000723 ] 2012.07.02 13:36:41 SERVICE BOOKING Reference Number: 8211959543 ************************************************************************ ** ENQUIRY: Customer calling because after her unit was repaired it's now making a high pitched noise PRODUCT TYPE: Refrigerator ------------------------------------------------
Refrigerator (Side by Side)
W/M02
SCALL CONF 06/07 12-4PM.LR ADD OK. PLS TO CALL 30 MIN BEFORE HAND
◆ George Yasbic [ 8284001563 ] 2012.07.01 16:35:18 Reference Number: 8211878436 ************************************************************************ ** ENQUIRY: The washing machine is leaking water from where the connections are. The 4E error code has come up. PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING
Washer Top loader
REF02
SCALL CONF 04/07 8-1PM.LR CUST WILL PAY CASH ON DAY. ADD OK. CUST MENTION THE FAN IN FRIDGE STO
◆ chinmay joshi [ 8284000372 ] 2012.07.02 18:49:07 Reference Number: 8212007624 ************************************************************************ ** ENQUIRY: Freezer is fine, but the fridge is not cold enough PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Spacing is fine. Nothing is blocking the fan.
Refrigerator (Side by Side)
REF02
sc conf 06/07 8-1pm add/ph conf please call 45 min before arr. GR received confoimation email cus
◆ chinmay joshi [ 8284000372 ] 2012.07.03 09:07:17 Reference Number: 8212006204 ************************************************************************ ** ENQUIRY: the fridge is making noises PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: power reset done service requested AGENT ACTION: Request
Refrigerator (Side by Side)
CTV16
sc tbc 09/07 TTCNA LVM sc tbc 04/07
◆ Milan Rendulic [ 8284001551 ] 2012.06.29 14:30:49 ************************************************************************ ** Reference Number: 8212002705 ------------------------------------------------ ENQUIRY: crack on bottom left corner - star crack mark on screen like its internal, advised its like there was pressure on it but no external scratches - did not notice till it
TV LED LCD 33"-100"
A/C02
scall conf 09/07 12-4PM.LR
◆ Ace Evangelista [ 8284001359 ] 2012.07.04 16:11:15 Reference Number: 8211504508 ************************************************************ ENQUIRY: customer having issues with aircon the energy sticker has damaged the indoor unit colour. indoor unit fin is making noises. PRODUCT TYPE: Air Cons ------------------------------------------------ TROUBLESHOOTING
Air Conditioner Split Type
W/M02
S/C CONF 9/7/2012 8-1PM.AI
◆ Pooja Negi [ 8284001731 ] 2012.07.04 11:56:41 Reference Number: 8212011109 ************************************************************ ENQUIRY: Unit is making a loud crunching noise while washing PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Power reset done Ensured filter is clean Ensured no
Washer Top loader
CTV09
◆ Aaina Gupta [ 8284001725 ] 2012.07.04 10:01:36 ------------------------------------------------ ENQUIRY: TV IS NOT TURNING ON AND STANDBY LIGHT IS FLASHING PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: CHANGED POWERPOINT-FAILED AGENT ACTION: Request service booking VERSION NUMBER: n101 SERVICE CENTRE: CSP-WA TYPE OF
TV Plasma Display Panel 43"-100"
BN96-18017A
CTV16
S/C CONF 6/7/2012 12-4PM.AI
◆ Maria Suguitan [ 8284001574 ] 2012.07.02 15:10:11 ************************* Regional Job **************************** Reference Number: 8211979533 ------------------------------------------------ ENQUIRY: 0419861487 Tech came out to check the TV, wasnt sure if tech resolved the issue customer said that the picture is still pixelating REPLACED MAIN PCB AND UNIT
TV LED LCD 33"-100"
CTV09
SC TBC 10/7 8-1PM SENT SMS IP
◆ Juan Penato [ 8284000053 ] 04.07.2012 14:43:19 ************************************************************************ ** Reference Number: 8211997649 ------------------------------------------------ ENQUIRY: Customer called to report lines on their screen. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: Customer stated that
TV Plasma Display Panel 43"-100"
CTV16
S/C CONF 06/07/12. 12-4PM. KK
◆ Kelvin Ly [ 8284001579 ] 2012.07.04 15:39:10 ************************************************************************ ** Reference Number: 8212011577 ------------------------------------------------ ENQUIRY: Customer TV gets a double image, ghosting of images. VERSIAN HQ03 Company name: DENCORP FINANCIAL SOLUTIONS PRODUCT TYPE: TV ----------------------------
TV LED LCD 33"-100"
W/M02
S/C conf 8-1pm 04/07 GR Add/ph conf 30 min call before on: 0429545166
◆ Carol Van De Markes [ 8284000148 ] 03.07.2012 15:24:49 Reference Number: 8200278320 ************************************************************************ ** ENQUIRY: IC FRITH. Claim 12114956. leaking water from underneath. even when not in use PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS:
Washer Top loader
W/M03
SC CONF 6/7 8-1PM IP
◆ chinmay joshi [ 8284000372 ] 2012.07.04 18:55:37 Reference Number: 8212012409 ************************************************************ ------------------------------------------------ ENQUIRY: Customer's washing machine door cannot open PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Customer has tried a
Washer Front loader
CTV16
sc conf 9/07 at 8-1pm
◆ Kibisu Kabatesi [ 8284001537 ] 2012.07.02 11:41:24 ************************************************************************ ** Reference Number: 8211527986 ------------------------------------------------ ENQUIRY: -was fixed by sc but problem still there customer says -customer says it was ok for a bit when fixed, but has gradually returned PRODUCT TYPE: TV --------------
TV LED LCD 33"-100"
A/C02
HHP01
S/C CONF 5/7/2012 11-4PM.AI SCALLCONF 03/07 12-4PM.LR
◆ chinmay joshi [ 8284000372 ] 2012.06.29 15:40:44 Reference Number: 8212002857 ************************************************************************ ** ENQUIRY: Customer's refrigerator is not tutning on. It just flashing lights. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Customer has tried a power
Air Conditioner Split Type
Mobile Phone GSM
GH59-11136A
W/M02
scall conf 06/07 8-1pm.lr TTC. NA. LEAVE 10 SCD MSG. 04/07. KK scall tbc 4/7 sms sent
◆ chinmay joshi [ 8284000372 ] 2012.07.02 17:46:59 Reference Number: 8212006420 ************************************************************************ ** ENQUIRY: Power turns on, but the washing won't start. PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Customer has checked water
Washer Top loader
REF02
scall tbc 4/7 sms sent
◆ Paul Barnes [ 8284000723 ] 2012.07.02 16:45:43 Reference Number: 8211999125 ************************************************************************ ** ENQUIRY: fridge enquiry PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: fridge is not holding the temperature making a noise like whirring
Refrigerator (Side by Side)
REF02
SCALL CONF 06/07 8-1PM.LR scall 06/07 sms sent
◆ Amol Shrestha [ 8284001361 ] 2012.07.05 12:10:52 Reference Number: 8212009258 ************************* DOA **************************** ------------------------------------------------ ENQUIRY: SRS585HDIS - Customer noticed dents on the door where the door handles fit in, product delivered on 26.06.2012. Retailer calling on behalf of customer, wants
Refrigerator (Side by Side)
CTV16
S/C CONF 6/7/2012 12-4PM.AI
◆Jonathan Sarza [ 8284000064 ] 05.07.2012 13:26:43 ************************* DOA **************************** Reference Number: 8211982443 ------------------------------------------------ ENQUIRY: delay on responding PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: referring to any function button they use whether
TV LED LCD 33"-100"
A/C02
SCALL CONF 06/07 8-1PM.LR
◆ Praveen Bisht [ 8284001560 ] 2012.07.04 19:51:33 Reference Number: 8211421884 ************************************************************ ENQUIRY: A/c is not working. It is flashing with the green light. Customer checked it with the installer and they confirmed it no the isnstallation issue. PRODUCT TYPE: Air Cons ------------------------------------------------ TROUBLESHOOTING
Air Conditioner Split Type
CTV16
S/C CONF 06/07/12. 8-1PM. KK
◆ Juan Penato [ 8284000053 ] 05.07.2012 09:13:47 ************************************************************************ ** Reference Number: 8212012520 ------------------------------------------------ ENQUIRY: optical output has stopped working on TV. was drifting in and out, the stopped working altogether. replaced cable and tested output with another
TV LED LCD 33"-100"
REF01
S/C CONF 6/7/2012 8-1PM.AI
◆ chinmay joshi [ 8284000372 ] 2012.07.05 09:50:10 Reference Number: 8211692454 ************************************************************ ------------------------------------------------ ENQUIRY: Customer's refrigerator freezer section is not cooling. Fridge sections is working fine. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLES
Refrigerator
REF02scall tbc 9/7
◆ Paul Barnes [ 8284000723 ] 2012.07.05 09:52:32 SERVICE BOOKING Reference Number: 8200429342 ************************************************************ ------------------------------------------------ ENQUIRY: Fridge and Freezer is not cooling. The temperature on the display pannel says it's -22 degrees but it's not. PRODUCT TYPE: Refrigerator
Refrigerator (Side by Side)
REF01
S/C CONF 6/7/2012 8-1PM DO NOT ENTER HOUSE BEFORE CUST PAY ADD OK PLS CALL 30 MIN BEFORE HAND
◆ John Lumaban [ 8284000287 ] 05.07.2012 10:51:06 Reference Number: 8211921830 ************************************************************ ------------------------------------------------ MODEL CODE: rl33ebsw1/xsa ENQUIRY: Customer unit is making a loud noise PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS:
Refrigerator
REF02
SCALL CONF 06/07 1-5PM.LR SCALL 06/7 SMS SENT
◆ Paul Barnes [ 8284000723 ] 2012.07.05 10:56:27 SERVICE BOOKING Reference Number: 8200817475 ************************************************************ ------------------------------------------------ ENQUIRY: Led Display has missing segmants PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: -Power Reset
Refrigerator (Side by Side)
W/M03sc conf 6/7 8-1pm ip
◆ chinmay joshi [ 8284000372 ] 2012.07.05 11:28:52 Reference Number: 8212012966 ************************************************************ ------------------------------------------------ ENQUIRY: 5E error on the display of washing machine PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Customer cleaned the filters and did
Washer Front loader
CTV16
sc conf 6/07 at 8-1pm
◆ Kyle Bidois [ 8284001577 ] 2012.07.05 12:03:30 ************************************************************************ ** Reference Number: 8212002321 ------------------------------------------------ ENQUIRY: Fuzzy/jumping image Has recieved f/w update - issue remains Blurring is vertical PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING
TV LED LCD 33"-100"
CTV09
SCALL CONF 06/07 124PM.LR sc tbc 6/7 12-4pm sent sms
◆ HONEY WALIA [ 8284000144 ] 04.07.2012 12:43:06 ************************* Regional Job **************************** Reference Number: 8210114328 ------------------------------------------------ ENQUIRY: Customer having issues with tv camera not working, tv turns itself on and off intermittently, intermittently records. Customer has done firmware upgrade -
TV Plasma Display Panel 43"-100"
CTV09
sc conf 6/07 at 8-1pm make sure cll 30 minute bfore hand add ok wall no
◆ Joshua Diaz [ 8284001553 ] 2012.07.05 12:48:45 ASSESSMENT ONLY CUSTOMER REQUIRES JOB REPORT FOR EXTENDED WARRANTY UNIT UNABLE TO TURN ON LOUD BANG. ************************************************************************ ** Reference Number: 8212013317 ------------------------------------------------ MODEL CODE: PS58C7000
TV Plasma Display Panel 43"-100"
W/M02
scall conf 06/07 12-4pm.lr
◆ chinmay joshi [ 8284000372 ] 2012.07.05 14:47:44 Reference Number: 8212013757 ************************************************************ ------------------------------------------------ ENQUIRY: Customer's washing machine does not do the rinse cycle. It just stops. PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS:
Washer Top loader
W/M03
S/C CONF 06/07/12. 8-1PM. KK ADD OK CALL TENANT BEFORE HAND. TENANT: PETER - 0434077213
◆ Arina Mcdonald [ 8284000489 ] 2012.07.04 11:53:29 Reference Number: 8212011104 ************************************************************ ENQUIRY: Customer called in regards to service request for her rental property. ISSUE - Machine making noise during spin. OOW PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING
Washer Front loader
CTV16
sc conf 9/07 at 12-4pm
◆ Kelvin Ly [ 8284001579 ] 2012.07.05 11:23:15 ************************************************************************ ** Reference Number: 8212012962 ------------------------------------------------ MODEL CODE: UA55D6000SMXXY ENQUIRY: Customer TV image flickers PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: Occurs on all sources
TV LED LCD 33"-100"
CTV16
sc conf 10/07 at 8-1pm
◆ Paul Barnes [ 8284000723 ] 2012.07.05 14:47:35 ************************* DOA **************************** Reference Number: 8212013716 ------------------------------------------------ MODEL CODE: UA60ES6500MXXY ENQUIRY: tv enquiry PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: speakeras are vibrating even when
TV LED LCD 33"-100"
S/C CONF 9/7/2012 12-4PM.AI
◆ chinmay joshi [ 8284000372 ] 2012.07.05 15:08:25 Reference Number: 8212009482 ************************************************************ ------------------------------------------------ ENQUIRY: Customer wanted to get an update on the booking. ASC had cancelled the booking. Customer's dishwasher does not drain. PRODUCT TYPE: Dishwasher --------------
A/C02
DVD05
SCALL CONF 06/07 8-1PM.LR PLS TO CALL 30 MIN BEFOR HAND. CUST MENTION THE OUTDOOR UNIT IS ON THE R
◆ Carol Van De Markes [ 8284000148 ] 04.07.2012 15:25:54 Reference Number: 8212011920 ************************************************************ ENQUIRY: Jimmy the installer calling - outdoor unit valve faulty, all gas has escaped. Q0E9PDO6100256F Was read off unit but not corresponding - has valid pop, approx 2 months old. PRODUCT TYPE: Air Cons
Air Conditioner Split Type
Blue Ray Player
REF01
** cust said wait until next week, now unit is working fine.6/7.ai
◆ Amol Shrestha [ 8284001361 ] 2012.07.05 11:47:24 Reference Number: 8211981941 ************************************************************ ------------------------------------------------ ENQUIRY: Customer calling back in complaining of lots of frost in the freezer like snow, getting worse, having difficulty opening and closing the door. Unit was purchased on 16.03.2012
Refrigerator
A/C02
S/C CONF 07/07/12. 8-1PM. KK
◆ Praveen Bisht [ 8284001560 ] 2012.07.05 18:23:18 Reference Number: 8212014130 ************************************************************ ------------------------------------------------ MODEL CODE: AQV24NSBNXSA ENQUIRY: A/C IS not throwing any hot air. A/c starts flashing light after 5 mins and switches itself off. PRODUCT TYPE: Air Cons ------------------------------------------
Air Conditioner Split Type
REF02
OTA REQ sc tbc 9/7 12-4pm ip
◆ Grant Wong [ 8284001358 ] 2012.07.05 17:28:51 Reference Number: 8211184841 ************************* OTA **************************** ------------------------------------------------ ENQUIRY: *OTA RAISED FOR ASSESSMENT. PLEASE DO NOT CANCEL SERVICE BOOKING* Issue - Rust occurring where ice/water dispenser meets freezer door. Customer
Refrigerator (Side by Side)
REF01
S/C CONF 9/7/2012 8-1PM.AI ADD OK PLS CALL 1 HOUR BEFORE HAND COLLECT PAYMENT
◆ chinmay joshi [ 8284000372 ] 2012.07.05 16:33:08 Reference Number: 8212013970 ************************************************************ ------------------------------------------------ ENQUIRY: Customer's refirgerator is not cooling. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Customer has teried reset AGENT
Refrigerator
REF01
◆ Praveen Bisht [ 8284001560 ] 2012.07.05 15:30:43 Reference Number: 8212013795 ************************************************************ ------------------------------------------------ MODEL CODE: SG629ECSWQ/XSA ENQUIRY: UNIT IS OOW unit is cooling, the freezer section is working fine. The seal system was split and the customer had taped it. PRODUCT
Refrigerator
CTV09
sc conf 6/07 at 8-1pm pls cll 30 minute bfore hand.dd add ok wall no RECEIVED CONFIRMATION EMAIL
◆ Joshua Diaz [ 8284001553 ] 2012.07.05 14:31:06 ASSESSMENT ONLY HAVE JR SENT TO VOC ************************************************************************ ** Reference Number: 8212012327 ------------------------------------------------ MODEL CODE: PS58C7000YFXXY ENQUIRY: pink line on screen permanent issue. PRODUCT TYPE: TV ----------------------------
TV Plasma Display Panel 43"-100"
REF02scall 09/07 sms sent.lr
◆ Amol Shrestha [ 8284001361 ] 2012.07.05 17:25:25 Reference Number: 8211469690 ************************************************************ ------------------------------------------------ ENQUIRY: Customer calling from retailer, The Good Guys. Fridge is missing segments on display, getting worse, almost all numbers dissapearing. PRODUCT TYPE: Refrigerato
Refrigerator (Side by Side)
pending LP status change. ota has been approved LL 29/06 ota approved- exchange requested 19/06 , E
BA75-03577E
REF02
warranty status needs to be changed to LP- ota approved- emailed nami LL 02/07 SCALL CONF 29/06 12-
◆ Evan Henderson-Wilson [ 8284001728 ] 2012.06.27 11:40:51 Reference Number: 8200859259 ************************* OTA **************************** ENQUIRY: bar door is falling down PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: booked service sent OTA for parts and labour as unit is just
Refrigerator (Side by Side)
DA97-06850A
REF01
SCALL CONF 05/07 12-4PM.LR
◆ Praveen Bisht [ 8284001560 ] 2012.06.26 18:52:46 Reference Number: 8211997641 ************************************************************************ ** ENQUIRY: the fridge and the freezer section of the unit is not working. the unit is making no noise at all. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING
Refrigerator
DA96-00540D
REF01
CTV09
sc conf 4/07 at 8-1pm
◆ Paul Barnes [ 8284000723 ] 2012.06.27 16:34:59 SERVICE BOOKING Reference Number: 8211907580 ************************************************************************ ** ENQUIRY: Customer calling back because the fridge is freezing up. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: -Customer
Refrigerator
DA97-07267A
sc conf 03/07 8-1pm
◆ Juan Penato [ 8284000053 ] 27.06.2012 13:15:31 Faulty Floor Stock: NO POWER ◆Juan Penato [ 8284000053 ] 27.06.2012 13:14:27 Faulty Floor Stock: NO POWER
TV Plasma Display Panel 43"-100"
W/M03
A/C02
REF01
ota requested LL 02/07
Washer Front loader
DC31-00030A
◆ Roxanne HO [ 8284001614 ] 2012.07.02 11:28:17 As requested by Laura CSP WA have re-created s/o :4132149003
Air Conditioner Split Type
DB93-08384B
34km tot:68km, $10.14 scall tbc 4/7 sms sent
◆ Arina Mcdonald [ 8284000489 ] 2012.07.03 11:11:41 Reference Number: 8211932430 ************************************************************************ ** ENQUIRY: Customer called in regards to a service call. Seal is not sealing Water is accumulating in crisper draw PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING
Refrigerator
DA61-06796A
W/M03
CTV09
HHP01
SC CONF 03/07/2012 12-4PM NO
Washer Front loader
sc conf 4/07 at 8-1pm cll 30 minute bfore hand add ok wall no
◆ Peter Goodman [ 8284000079 ] 02.07.2012 14:21:20 ************************************************************************ ** Reference Number: 8210675441 ------------------------------------------------ ENQUIRY: -purple band on the screen -on a white background specifically PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: -permanent
TV Plasma Display Panel 43"-100"
BN96-13336A
Mobile Phone GSM
CTV16sc conf 04/07
◆ Juan Penato [ 8284000053 ] 29.06.2012 13:22:30 Faulty floor stock: BIG LINE RHS OF SCREEN ◆Juan Penato [ 8284000053 ] 29.06.2012 13:21:54 Faulty floor stock: BIG LINE RHS OF SCREEN
TV LED LCD 33"-100"
CTV16
sc conf 5/07 at 8-1pm make sure cll 30 minute bfore hand add ok wall no
◆ Joshua Diaz [ 8284001553 ] 2012.06.30 13:59:36 ************************************************************************ ** Reference Number: 8211973515 ------------------------------------------------ ENQUIRY: tv in 2009 june. putting up with tv freezing during play. antenna and playstation game also. PRODUCT TYPE: TV ------------------------------------------------
TV LED LCD 33"-100"
REF01
SCALL CONF 04/07 12-4PM.LR scall tbc 4/7 sms sent
◆ chinmay joshi [ 8284000372 ] 2012.07.02 13:25:39 Reference Number: 8212006946 ************************************************************************ ** ENQUIRY: Customers picked up fridge and kept it in storage for almost a year. They delivered it to her daughters home and when they unboxed it, they found a huge dent on the door. PRODUCT TYPE: Refrigerator
Refrigerator
CTV09
CTV12
scall conf 2/7
◆ Juan Penato [ 8284000053 ] 29.06.2012 11:46:15 Faulty floor stock: DOES NOT POWER ON Juan ◆Penato [ 8284000053 ] 29.06.2012 11:45:39 Faulty floor stock: DOES NOT POWER ON
TV Plasma Display Panel 43"-100"
BN96-16523A
◆ Julie Brown [ 8284001752 ] 2012.07.03 16:18:53 S/O FOR REPAIR , FAULT TV WONT ON , RED LED CONTINUOUSLY ON
TV LCD 25"-31"
A/C03
SCALL CONF 04/07 8-1PM.LR scall tbc 4/7 sms sent
◆ George Said [ 8284001354 ] 2012.07.03 16:06:46 Reference Number: 8212006310 ************************************************************************ ** ENQUIRY: 2nd aircon unit with a different issue. issue: customer calling to advice the aircon unit is not heating PRODUCT TYPE: Air Cons ------------------------------------------------ TROUBLESHOOTING STEPS: n/a
Air Conditioner Split Type (OUT)
DB31-00573A
A/C02
A/C01
CTV09
◆ Stephen Kim [ 8284000155 ] 06.07.2012 11:10:42 AQV09UWLXXSA DB93-10952A VAN DB31-00557A VAN DB82-00968A VAN Replaced parts unti tested ok by Chris 03/07
Air Conditioner Split Type
◆ Stephen Kim [ 8284000155 ] 06.07.2012 11:12:45 Recreated as per CSP WA Request
Air Conditioner Window Type
ota requested for labour LL 05/07
◆ Roxanne HO [ 8284001614 ] 2012.07.05 11:44:06 As requested by Laura CSP WA have re-created s/o 4133510694
TV Plasma Display Panel 43"-100"
HHP01
HHP01
NPC01 Note PC
CTV16
A/C02
comp 5/7 HHP01
04/07 escalated at cu request
Mobile Phone GSM
SW: P7500XXKL4
Mobile Phone GSM
COMP 04/07
◆ Roxanne HO [ 8284001614 ] 2012.07.05 11:37:41 As requested by Laura CSP WA have re-created s/o :4133825109
TV LED LCD 33"-100"
◆ Roxanne HO [ 8284001614 ] 2012.07.05 10:11:33 As requested by Laura CSP WA have re-created s/o 4133222557
Air Conditioner Split Type
Mobile Phone GSM
CTV16sc tbc 05/07
◆ Peter Goodman [ 8284000079 ] 18.06.2012 19:14:47 ************************************************************************ ** Reference Number: 8211976788 ------------------------------------------------ ENQUIRY: whenever ther is colour on the tv there is a buzzing noise PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: picture
TV LED LCD 33"-100"
BN44-00458B
CTV09
SCALL CONF 06/07 8-10pmPM.LR PARTS REC NM 4/7 poo 29/06
◆ Mahdi Farid [ 8284001722 ] 2012.06.22 15:16:08 ************************************************************************ ** Reference Number: 8211990011 ------------------------------------------------ ENQUIRY: TV has got no picture but has sound. Checked TV on different power source. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING
TV Plasma Display Panel 43"-100"
BN96-20265A
CTV16
sc tbc 9/7 12-4pm ip sc tbc 06/07 sc tbc 04/07 PARTS REC NM 2/7
◆ Peter Goodman [ 8284000079 ] 22.06.2012 18:32:03 ************************* Regional Job **************************** Reference Number: 8211902277 ------------------------------------------------ ENQUIRY: -red and green blothces on screen PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: -all sources -did a firmware upgrade-
TV LED LCD 33"-100"
BN95-00487A
W/M02
S/C CONF 5/7/2012 12-4PM.AI
◆ Craig Jackson [ 8284000282 ] 22.06.2012 13:32:57 Reference Number: 80000000000 ------------------------------------------------ ENQUIRY: Retailer calling on behalf of cust. Unit drum has dropped out of place and is no longer rotating. PRODUCT TYPE: ------------------------------------------------ TROUBLESHOOTING STEPS: Booked with CSPWA AGENT ACTION: --------------
Washer Top loader
DC31-20014S
CTV09
sc conf 10/07 at 12-4pm PARTS REC NM 4/7 poo 29/06 sc conf 28/06 sc conf 27/06 12-4pm conf
◆ Kelvin Ly [ 8284001579 ] 2012.06.21 13:06:37 ************************************************************************ ** Reference Number: 8211987801 ------------------------------------------------ ENQUIRY: Customer TV takes a long time to turn on. Took 3 hours to turn on PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: Tried different
TV Plasma Display Panel 43"-100"
BN96-21348A
REF01
SCALL CONF 06/07 12-4PM.LR
◆ Grant Wong [ 8284001358 ] 2012.06.25 11:17:42 Reference Number: 8211993554 ************************************************************************ ** ENQUIRY: Issue - Unit is making a loud whining noise during operation. Customer unable to provide serial number. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLES
Refrigerator
DA31-00146E
W/M03
ttc na. lmovm. 05/07. kk S/C TBC 06/07/12. PIS 05/07 sc tbc 29/06 no one home 27/06 rebook
◆ chinmay joshi [ 8284000372 ] 2012.06.26 09:26:58 Reference Number: 8211996135 ************************************************************************ ** ENQUIRY: the washing machine is flashing he2 error PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: power reset done service requested AGENT
Washer Front loader
DC93-00033A
W/M03
sc tbc 9/7 8-1pm ip PARTS REC NM 5/7 ETA 06/07. POO 02/07 S/C 12-4pm Conf for between 2-4pm 29/06
◆ Ivan Kwag [ 8284001524 ] 2012.06.24 10:47:50 Reference Number: 8210271785 ************************************************************************ ** ENQUIRY: blowing the fuse door lights flashing PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Advised to do a manual power reset for 30-45
Washer Front loader
DC92-00595A
CTV16
S/C CONF 5/7/2012 12-4PM.AI Add conf Please call 30 mins before arr on: 0416036703 GR
◆ Stephen Young [ 8284001548 ] 2012.06.24 11:37:52 ************************************************************************ ** Reference Number: 8211992355 ------------------------------------------------ ENQUIRY: TV unable to turn on, used to switch itself making clicking sound PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS:
TV LED LCD 33"-100"
BN44-00428B
REF02
sc conf 04/07/2012 12-4pm no seeking advise from tech support 03/07 S/C CONF 29/06/12. 12-4PM. KK
◆ Annie Antonio [ 8284001355 ] 2012.06.26 11:19:56 Reference Number: 8211948106 ************************************************************************ ** ENQUIRY: Ice dispenser recently repaired on 08/06/2012, and the dispenser is still not working. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS:
Refrigerator (Side by Side)
DA97-07365B
CTV16sc conf 5/7 10-2pm ip
◆ George Yasbic [ 8284001563 ] 2012.06.26 15:53:14 ************************************************************************ ** Reference Number: 8211996550 ------------------------------------------------ ENQUIRY: Blue line showing up on all sources. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: Issue occuring on all sources,
TV LED LCD 33"-100"
BN95-00451A
CTV16
S/C CONF 06/07/12. 8-1PM. KK
◆ Milan Rendulic [ 8284001551 ] 2012.06.26 16:43:08 ************************************************************************ ** Reference Number: 8211910290 ------------------------------------------------ ENQUIRY: Customer called about Tv -TV doesn't turn on -Standby light blinks PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: tried other
TV LED LCD 33"-100"
BN07-01021A
W/M03
scall 09/07 sms sent PARTS REC NM 5/7
◆ chinmay joshi [ 8284000372 ] 2012.06.26 19:18:14 Reference Number: 8211622530 ************************************************************************ ** ENQUIRY: Customer's lock on washing machine door is broken PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Need to book service call AGENT
Washer Front loader
DC64-01538A
S/C CONF 6/7/2012 12-4PM.AI ADD OK, PLS TO CALL 30 MIN BEFORE HAND. Cust mention the unit still
◆ Evan Henderson-Wilson [ 8284001728 ] 2012.06.27 17:14:37 Reference Number: 8211999566 ************************************************************************ ** ENQUIRY: F5 error in dishwasher PRODUCT TYPE: Dishwasher ------------------------------------------------ TROUBLESHOOTING STEPS: booked service customer has power reset AGENT ACTION:
DD81-01466A
REF01
S/C CONF 05/07 8-1PM.LR
◆ Paul Barnes [ 8284000723 ] 2012.06.25 14:31:18 Reference Number: 8211994052 ************************************************************************ ** ENQUIRY: fridge enquiry PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: started making noises water filling up the crisper service call please
Refrigerator
DA97-11823A
CTV16
sc conf 6/05 at 8-1pm
◆ Peter Goodman [ 8284000079 ] 28.06.2012 12:45:21 ************************************************************************ ** Reference Number: 8212000756 ------------------------------------------------ ENQUIRY: Horizontal line going through the middle of the screen on all channels / all sources permanent line PRODUCT TYPE: TV ------------------------------------------------
TV LED LCD 33"-100"
BN95-00451A
CTV16
SC CONF 6/7 12-4PM IP scall tbc 6/7 sms sent
◆ Timothy Stanley [ 8284001724 ] 2012.06.27 20:03:22 ************************************************************************ ** Reference Number: 8211986106 ------------------------------------------------ ENQUIRY: customer called in to provide DOP PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: glasses work on retailers TV and the
TV LED LCD 33"-100"
BN96-18099J
REF02
S/C CONF 05/07/12. 12-4PM. KK
◆ Arina Mcdonald [ 8284000489 ] 2012.07.02 13:14:25 Reference Number: 8212006924 ************************************************************************ ** ENQUIRY: ISSUE - Waterline gasket has gone a hose is broken under the pressure. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Organised service
Refrigerator (Side by Side)
DA97-06317A
A/C03
SCALL 05/07 8-1PM.LR
◆ Praveen Bisht [ 8284001560 ] 2012.07.02 15:10:50 Reference Number: 8212000991 ************************************************************************ ** ENQUIRY: A/c is flashing lights and is not working. PRODUCT TYPE: Air Cons ------------------------------------------------ TROUBLESHOOTING STEPS: customer has done the power reset AGENT ACTION:
Air Conditioner Split Type (OUT)
DB31-00573A
W/M03
S/C CONF 6/7/2012 8-1PM.AI
◆ Carol Van De Markes [ 8284000148 ] 02.07.2012 14:23:54 Reference Number: 8212007088 ************************************************************************ ** ENQUIRY: cracking around lid.08.10.2011 PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: requires service AGENT ACTION: Request
Washer Front loader
DC97-14953A
CTV16
sc conf 6/07 at 12-4pm
◆ Sanjeev Patara [ 8284001573 ] 2012.07.03 18:32:01 ************************************************************************ ** Reference Number: 8211576096 ------------------------------------------------ ENQUIRY: Has a dead pixel 6 inches in from the left PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: advised it is covered for repair
TV LED LCD 33"-100"
BN95-00451A
A/C02
DVD05
S/C CONF 05/07/12. 8-1PM. KK
◆ chinmay joshi [ 8284000372 ] 2012.07.03 17:33:14 Reference Number: 8200788904 ************************************************************************ ** ENQUIRY: Customer's airconditioner is stopped working PRODUCT TYPE: Air Cons ------------------------------------------------ TROUBLESHOOTING STEPS: Inverter not providing power to compressor. Checked
Air Conditioner Split Type
DB31-00557A
PARTS REC NM 5/7
Blue Ray Player
AK96-01543A
W/M03
s/c conf 3/7/2012 10-2pm.ai
◆ George Yasbic [ 8284001563 ] 2012.06.30 13:33:53 Reference Number: 8211982687 ************************************************************************ ** ENQUIRY: Washing machine - tech went out on Tuesday and now there is no power coming to the washing machine PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLES
Washer Front loader
DC92-00595B
CTV09sc conf 6/07
◆Jonathan Sarza [ 8284000064 ] 29.06.2012 15:25:13 ************************* Regional Job **************************** Reference Number: 8212002830 ------------------------------------------------ ENQUIRY: line on display PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: referring to 1 red horizontal line at the middle of
TV Plasma Display Panel 43"-100"
BN96-20479A
W/M03
scall 09/07 sms sent PARTS REC NM 5/7
◆ Paul Barnes [ 8284000723 ] 2012.07.04 09:36:31 SERVICE BOOKING Reference Number: 8212005390 ************************************************************ ENQUIRY: Unit is coming up with the HE2 Error code. Stops 5minutes during cycle PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: -Power
Washer Front loader
DC93-00011K
CTV09sc tbc 10/7 sent sms
◆ Timothy Stanley [ 8284001724 ] 2012.06.29 18:58:12 ************************************************************************ ** Reference Number: 8211934833 ------------------------------------------------ ENQUIRY: vertical lines on the screen Customer will have the unit dismantled from the wall before the service PRODUCT TYPE: TV ------------------------------------------------ TROUBLES
TV Plasma Display Panel 43"-100"
BN96-20273A
CTV08
S/C conf 12-4pm 06/07 GR
◆alexander torres [ 8284000460 ] 2012.07.03 18:56:43 ************************************************************************ ** Reference Number: 8211985443 ------------------------------------------------ ENQUIRY: when customer turns Off the tv, it makes a clicking noise. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: tv
TV Plasma Display Panel up to 42"
BN96-16470B
CTV09
sc conf 12-4pm 06/07 GR
◆Narmada Ramini [ 8284001726 ] 2012.07.02 18:19:54 ****************************Regional Job And OTA **************************** Reference Number: 8211760031 ------------------------------------------------ ENQUIRY: -Customer was advised to call us back during business days for organiosing OTA. -Black line on screen. -Unit was repaired for same issue when
TV Plasma Display Panel 43"-100"
BN96-13433A
REF01SC TBC 9/7 8-1PM IP
◆ chinmay joshi [ 8284000372 ] 2012.06.29 16:29:41 Reference Number: 8210732081 ************************************************************************ ** ENQUIRY: the fridge has moisture at the bottom of the vegetable drawer and the fridge the door lever seems to be broken PRODUCT TYPE: Refrigerator ------------------------------------------------
Refrigerator
DA61-06796A
W/M03
S/C CONF 6/7/2012 12-4PM.AI ADD OK PLS CALL 30 MIN BEFORE TO 0422856348 RECEIVED CONFIRMATION EMA
◆ chinmay joshi [ 8284000372 ] 2012.07.04 19:49:51 Reference Number: 8212006171 ************************************************************ ------------------------------------------------ ENQUIRY: Customer's front loader's door doesn't open 16022008 OOW PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS:
Washer Front loader
DC64-00561A
CTV16
MWO02
CTV09
S/C CONF 5/7/2012 8-1PM.AI
◆ Peter Goodman [ 8284000079 ] 03.07.2012 10:03:12 ************************************************************************ ** Reference Number: 8212008060 ------------------------------------------------ ENQUIRY: No video / only audio menu cannot be displayed PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: service booking done
TV LED LCD 33"-100"
BN44-00427B
PARTS REC NM 5/7
Microwave oven (Above 20 Litres)
DE34-00245E
sc tbc 9/7 12-4pm ip
◆ Roxanne HO [ 8284001614 ] 2012.07.05 10:21:15 As requested by Laura CSP WA have re-created s/o 4133403476
TV Plasma Display Panel 43"-100"
BN96-20273A
W/M03
S/C CONF 6/7/2012 8-1PM.AI PLS TAKE CUST CREDIT CARD DETAILS ADD OK PLS CALL 30 MIN BEFORE HAND
◆ chinmay joshi [ 8284000372 ] 2012.07.05 11:50:47 Reference Number: 8210099593 ************************************************************ ------------------------------------------------ ENQUIRY: Customer's washing machne is door does not open. PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Customer has cleaned
Washer Front loader
DC64-00561A
W/M02
UNIT IN WORKSHOP 04/07 S/C CONF 3/7/2012 8-1PM.AI
◆ chinmay joshi [ 8284000372 ] 2012.06.30 17:11:30 Reference Number: 8212004627 ************************************************************************ ** ENQUIRY: Customer's washing machine is not draining, and is now making really loud noise when in spin cycle PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING
Washer Top loader
DC97-15469C
CTV09
HHP01
AUD08 HTS(BD)
unit in w/s 04/07 S/C CONF 3/7/2012 12-4PM.AI
◆ Timothy Stanley [ 8284001724 ] 2012.06.29 17:09:37 ************************************************************************ ** Reference Number: 8211984340 ------------------------------------------------ ENQUIRY: bottom part of the screen is flashing PRODUCT TYPE: HT/BD ------------------------------------------------ TROUBLESHOOTING STEPS: -all sources, all channels -intermitte
TV Plasma Display Panel 43"-100"
Mobile Phone GSM
GH82-05732A
AD81-09935A
CTV16
◆ Stephen Young [ 8284001548 ] 2012.07.04 12:03:11 ************************************************************************ ** Reference Number: 8211996885 ------------------------------------------------ ENQUIRY: White marks in corners after repair Happens mostly on dark pictures. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS:
TV LED LCD 33"-100"
CTV14
S/C CONF 5/7/2012 8-1PM REQ BEFORE 11 ADD OK PLS CALL 30 MIN BEFORE HAND WALL NO
◆ Maria Suguitan [ 8284001574 ] 2012.06.29 12:31:05 ************************* Regional Job **************************** Reference Number: 8212000783 ------------------------------------------------ ENQUIRY: 0406490592 TV takes time to turn on,sometimes it doesnt turn on at all wants a tech to check it PRODUCT TYPE: TV ------------------------------------------------
TV LCD 43"-100"
BN44-00202A
REF02
incorrect phone number. cant find it in White pages. 04/07 LR no answer rebook 05/07 scall tbc 4/
◆ Paul Barnes [ 8284000723 ] 2012.07.02 17:04:15 Reference Number: 8212007472 ************************************************************************ ** ENQUIRY: fridge enquiry PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: advised customer about a power reset but has just had a 2 day
Refrigerator (Side by Side)
DA97-06477W
REF02
sc conf 4/07 at 8-1pm cll 30 minute bfore hand add ok received confirmation email cust will pay c
◆ Paul Barnes [ 8284000723 ] 2012.07.02 13:58:15 Reference Number: 8212007014 ************************************************************************ ** ENQUIRY: fridge enquiry PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: have recently moved & have just reconnected the watewr/ice dispenser
Refrigerator (Side by Side)
DA41-00524L
REF02
S/CALL CONF 03/07 12-4PM. CUST WILL PAY CASH. PLS CALL TO : 0488701810 SENT TXT 30/06 CR
◆ chinmay joshi [ 8284000372 ] 2012.06.30 11:25:10 Reference Number: 8211358072 ************************************************************************ ** ENQUIRY: Customer's refrigerator door is not closing properly. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: The seal is not working properly. AGENT ACTION:
Refrigerator (Side by Side)
DA41-00437J
CTV16
◆ Sanjeev Patara [ 8284001573 ] 2012.07.05 12:15:13 ************************* Regional Job **************************** Reference Number: 8211830364 ------------------------------------------------ MODEL CODE: UA46D6600WMXXY ENQUIRY: horizontal lines on top of screen. gradually getting worse. PRODUCT TYPE: TV ------------------------------------------------
TV LED LCD 33"-100"
REF02
◆ chinmay joshi [ 8284000372 ] 2012.07.05 13:59:04 Reference Number: 8200704472 ************************* DOA **************************** ------------------------------------------------ ENQUIRY: Customer's refrigerator dooe has dents on delivery. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: retailer called
Refrigerator (Side by Side)
REF02
◆ Varsha ASRANI [ 8284000136 ] 12.06.2012 11:14:08 Reference Number: 8210667306 ************************************************************************ ** ENQUIRY: Shelf inside the fridge keeps falling off. Customer said it has been repaired once already by DACAPS and didn't fix up the issue. No previous bookings in GCIC. The rails on the fridge are
Refrigerator (Side by Side)
DA97-01469W
CTV08
CTV09
HHP01
05/07 ota requested LL S/C CONF 04/07/12. 12-4PM. KK ADD OK, WALL NO CALL 30 MIN BEFORE HAND.
◆ Stephen Archer [ 8284001541 ] 2012.07.02 11:59:50 ************************************************************************ ** Reference Number: 8211315227 ------------------------------------------------ ENQUIRY: Customers tv has faulted, there is sound but no display. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: - menus dont come
TV Plasma Display Panel up to 42"
05/07 ota requested ll
◆ Roxanne HO [ 8284001614 ] 2012.07.05 10:32:09 As requested by LAura CSP WA have re-created s/o :4131700911
TV Plasma Display Panel 43"-100"
BN96-13447A
COMP 05/07
Mobile Phone GSM
GH82-05204A
CTV08
CTV09
05/07 pending ota approval
◆ Roxanne HO [ 8284001614 ] 2012.07.05 10:24:25 As requested by Laura CSP WA have re-created s/o:4130245737
TV Plasma Display Panel up to 42"
BN96-12647A
ETA 06/07. RT poo 02/07 02/07 extra man requested as rfc new panel faulty, taken to w/s 29/06 sca
◆ Timothy Stanley [ 8284001724 ] 2012.06.21 14:35:38 Reference Number: 8211988176 ------------------------------------------------ ENQUIRY: green line on the screen PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: On all channels and sources. Customer is covered under extended warranty and wants to know the cost of repair AGENT
TV Plasma Display Panel 43"-100"
BN96-13447A
CTV16
poo 29/06,eta 09/07 scall conf 12-4pm 28/6 GR add/ph conf call 30 mins before
◆ Nicholas Osermayer [ 8284001550 ] 2012.06.22 14:18:38 ************************************************************************ ** Reference Number: 8211989688 ------------------------------------------------ ENQUIRY: Sound but no picture PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: service required AGENT ACTION: Request service
TV LED LCD 33"-100"
BN07-01021A
W/M03
POO 27/06 , ETA 05/07 S/C CONF 26/6/2012 8-1PM.AI
◆ Craig Jackson [ 8284000282 ] 25.06.2012 13:10:25 Reference Number: 82111111111 ------------------------------------------------ ENQUIRY: Cust calling as unit will not begin wash cycle. No error displayed. No apparent issues with filter or drain pipe, water will fill unit normally. PRODUCT TYPE: ------------------------------------------------ TROUBLESHOOTING STEPS: Booked with CSPWA
Washer Front loader
DC62-00024F
REF02
poo 04/07 S/CALL CONF 03/07 8-1PM.LR PARTS REC NM 29/6 scall CONF 26/6 8-1PM.LR
◆ Paul Barnes [ 8284000723 ] 2012.06.21 15:26:51 Reference Number: 8200392799 ************************************************************************ ** ENQUIRY: Called in regard to her fridge. The unts water dispenser is dripping from the nozzle. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: - Button not
Refrigerator (Side by Side)
DA97-08536B
CTV09
NPC01 Note PC
poo 05/07 S/C conf 8-1pm 04/07 GR
◆ Maria Suguitan [ 8284001574 ] 2012.06.20 11:14:43 ************************* Regional Job **************************** Reference Number: 8211985252 ------------------------------------------------ ENQUIRY: 95262822 Tv is having issues with the receiver Red light flashes, TV turns on but is not responding when the remote control is being pressed PRODUCT
TV Plasma Display Panel 43"-100"
BN59-01054A
poo03/07 Mother board on order.
BA92-08168A
MON10
ETA 09/07. POO 2/7 ota approved parts and labour ota requested to confirm if it will be covered un
◆Rashedul Haque [ 8284000068 ] 26.06.2012 17:02:26 ***************************************************** Monitor Booking ***************************************************** Customer reference: 8211987665 **************B2B Booking************** Product type:LFD Model: LH55MEPLGC/XY Fault Description: -scrath on the bottom right hand
Monitor LCD Above 42" and above (Large Format Display(LFD)-L
BN96-19688A
CTV16
poo 04/07 sc conf 03/07 8-1pm
◆ Juan Penato [ 8284000053 ] 27.06.2012 13:17:41 Faulty Floor Stock: RED LINE ON SCREEN ◆Juan Penato [ 8284000053 ] 27.06.2012 13:17:21 Faulty Floor Stock: RED LINE ON SCREEN
TV LED LCD 33"-100"
BN95-00621A
W/M03
S/C CONF 04/07/12. 8-1PM. ai
◆ Craig Jackson [ 8284000282 ] 27.06.2012 17:42:14 Reference Number: 8211079000 ------------------------------------------------ ENQUIRY: Unit is leaking from the door as it will not close properly, cause is not clear. Eco bubble function does not appear to work at all. Unit makes grinding noises during operation as though bearings are loose. Unit will run through cycle
Washer Front loader
DC66-00497A
W/M03
HHP01
poo 4/7 sc conf 02/07 12-4 pm add/ph conf Has asked if she can be in the time frame of 12-2pm GR
◆ Evan Henderson-Wilson [ 8284001728 ] 2012.06.28 14:25:52 Reference Number: 8212000966 ************************************************************************ ** ENQUIRY: washing machine split or nick in the drum this is causing damage to the clothes PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: booked
Washer Front loader
DC97-16699A
poo 02/07 OTA APPROVED FOR PART ONLY 29/06
Mobile Phone GSM
GH97-13630B
REF02
poo 05/07 sc tent conf 04/07 at 12-4pm cll 30 minute bfore hnd please take the copy of POP when t
◆ chinmay joshi [ 8284000372 ] 2012.06.26 15:27:42 Reference Number: 8211996745 ************************************************************************ ** ENQUIRY: Customers fridge is not making ice PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Customer checking dispenser and tray. Power reset. Now
Refrigerator (Side by Side)
DA41-00451D
CTV13
poo 04/07 S/CALL CONF 04/07 8-1 PM LR SENT TXT 30/06 CR
◆ Mahdi Farid [ 8284001722 ] 2012.06.29 18:07:01 ************************************************************************ ** Reference Number: 8211339047 ------------------------------------------------ ENQUIRY: TV shoes up menu and turns off automatically. Issue is not caused by remote control. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING
TV LCD 33"-42"
BN96-08120B
CTV09
waiting more info from cust. 4/7. ip
◆ Ravneck Kukreja [ 8284001532 ] 2012.06.30 12:39:44 ************************************************************************ ** Reference Number: 8211999289 ------------------------------------------------ ENQUIRY: - customer calling in regards to TV - unable to see video or hear audio - red light flashes 3 tiems. PRODUCT TYPE: TV ------------------------------------------------
TV Plasma Display Panel 43"-100"
BN96-20479A
REF02
s/c conf 2/7/2012 12-4pm.ai
◆ chinmay joshi [ 8284000372 ] 2012.06.29 15:34:54 Reference Number: 8211388246 ************************************************************************ ** ENQUIRY: Customer's replacement fridge is leaking water PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Keeps coming out of water dispenser, same
Refrigerator (Side by Side)
DA97-06440A
W/M02
poo 05/07 S/C conf 8-1PM 04/07 GR TTC NA. LMOVM. 02/07. KK S/CALL TBC 03/07 CR SENT TXT 30/06 CR
◆ chinmay joshi [ 8284000372 ] 2012.06.30 11:27:47 Reference Number: 8211004593 ************************************************************************ ** ENQUIRY: Machine won't turn off the hot water. PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Customer has checked the water pressure, system
Washer Top loader
DC97-01312A
poo 3/7 W/M03
◆ John Lumaban [ 8284000287 ] 02.07.2012 16:58:19 Reference Number: 8211442323 ************************************************************************ ** ENQUIRY: water is going into detergeant box PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Customer has checked water pressure and issue
Washer Front loader
DC97-14654G
REF01
s/c conf 2/7/2012 12-4pm.ai
◆ Arina Mcdonald [ 8284000489 ] 2012.06.29 14:01:51 Reference Number: 8211996020 ************************************************************************ ** ENQUIRY: ISSUE - Fridge keeps turning of and on PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Customer will try a power reset. AGENT
Refrigerator
DA41-00472S
REF02
s/c conf 5/7/2012 8-1pm.ai
◆ Praveen Bisht [ 8284001560 ] 2012.07.02 13:00:54 Reference Number: 8211665924 ************************************************************************ ** ENQUIRY: rusting on the water dispensor. One of the light bulb inside the fridge has blown off. PRODUCT TYPE: Air Cons ------------------------------------------------ TROUBLESHOOTING STEPS: a AGENT ACTION: Request
Refrigerator (Side by Side)
DA97-06570H
CTV16
sc conf 4/07 at 8-1pm pls cll 30 minute bfore hand.dd add ok wall no OTA approved
◆ Joshua Diaz [ 8284001553 ] 2012.07.02 14:48:25 ************************************************************************ ** Reference Number: 8212007155 ------------------------------------------------ ENQUIRY: lines on the tv. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: always in same spot. all sources. AGENT ACTION: Request
TV LED LCD 33"-100"
BN95-00439A
A/C03
poo 04/07 SC CONF 03/07 8-1PM
◆ chinmay joshi [ 8284000372 ] 2012.07.02 12:13:01 Reference Number: 8210062573 ************************************************************************ ** ENQUIRY: Same problem. Different model. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Fans weaken down and lights are flashing. Just like
Air Conditioner Split Type (OUT)
DB90-03652A
W/M03
SCALL CONF 04/07/2012 12-4PM.LR S/CALL TBC 03/07 CR
◆ chinmay joshi [ 8284000372 ] 2012.06.29 18:54:43 Reference Number: 8212003343 ************************************************************************ ** ENQUIRY: Customer's washing machine dop 08102011 leaking out of front door PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Checked filter,
Washer Front loader
DC64-01602A
REF02part on order 3/7.
◆ Annie Antonio [ 8284001355 ] 2012.07.03 12:27:47 Reference Number: 8212008996 ************************************************************************ ** ENQUIRY: Fridge display pannel, some segments aren't lighting up. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: SB created. Customer unable to
Refrigerator (Side by Side)
DA97-07881G
poo 2/7 REF02
poo 03/07 DVD05
CTV17 TV LCD 32"
HHP01
poo 03/07 PRT13
◆ Grant Wong [ 8284001358 ] 2012.07.02 10:14:43 Reference Number: 8211980688 ************************************************************************ ** ENQUIRY: Issue - Unit is not producing any ice. Water is being dispensed as per normal. Customer unable to provide serial number. PRODUCT TYPE: Refrigerator ------------------------------------------
Refrigerator (Side by Side)
DA97-07365B
Blue Ray Player
AK94-00284F
PARTS REC NM 4/7
BN07-01050A
POO 04/07 bb
Mobile Phone GSM
GH59-10949A
Printer Color LBP Laser -Large(Over 16kgs)
JC96-05802A
CTV09
poo 05/07 sc conf 4/7 10-2pm ip wall no add ok
◆ Kyle Bidois [ 8284001577 ] 2012.06.29 12:42:42 ************************************************************************ ** Reference Number: 8211866988 ------------------------------------------------ ENQUIRY: Red dots on the bottom screen PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: Picture reset - issue remains All
TV Plasma Display Panel 43"-100"
BN94-04350D
W/M03
poo 29/06 ota parts only requested 29/06
◆ Praveen Bisht [ 8284001560 ] 2012.06.29 14:08:22 Reference Number: 8211994840 ************************* OTA **************************** ENQUIRY: Customer had tried power reset, still not working. Cycle stops haflway and receive error code DE for door not closing properly. OOW 4 years old Booking a service call as per the advice from VOC
Washer Front loader
DC96-00814B
CTV16
SC CONF 06/07/12. 12-4PM. KK ADD OK WALL NO, NO NEED TO CALL - HOME ALL DAY.
◆ Milan Rendulic [ 8284001551 ] 2012.07.02 17:46:59 ************************************************************************ ** Reference Number: 8211560073 ------------------------------------------------ ENQUIRY: UNIT HDMI ports are not working according to the custoner the unit work with HDMI ports intermittedy. PRODUCT TYPE: TV ----------------------------
TV LED LCD 33"-100"
BN94-03429B
W/M03
poo 03/07 SCALL CONF 30/06 11-4PM.LR TTC NA. SMS SENT. 29/06. KK s/call 30/06 11-4 tbc
◆ John Lumaban [ 8284000287 ] 29.06.2012 12:38:07 eference Number: 8212002517 ************************************************************************ ** ENQUIRY: Rubber seal is broken. PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: BOOKED AGENT ACTION: Request service booking SERVICE
Washer Front loader
DC64-01602A
REF02
poo 03/07 HHP01
poo 03/07 NPC01 Note PC
SCALL CONF 05/07 8-1PM.LR
◆ Syeda Fahad [ 8284001565 ] 2012.07.04 12:18:15 Reference Number: 8212011160 ************************************************************ ENQUIRY: Customer advised that: -ice does not dispence ice in flow -customer has to wiggle it around to get it working PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS:
Refrigerator (Side by Side)
DA97-06569P
Mobile Phone GSM
GH43-03447A
BA96-05876A
REF02
◆ Ace Evangelista [ 8284001359 ] 2012.07.04 11:36:39 Reference Number: 8211988398 ************************************************************ ENQUIRY: harvey norman retailer calling on behalf of customer to book a service booking for customer to swap the doors. Issue: chip on one of the handles big dent on the top right hand corner. Dented and
Refrigerator (Side by Side)
DA97-07447Q
MRC01
MWO02
HHP01
SCALL CONF 05/07 8-1PM.LR scall tbc 5/7 sms sent
◆ chinmay joshi [ 8284000372 ] 2012.07.04 09:53:46 Reference Number: 8212010061 ************************************************************ ENQUIRY: dishwasher is flashing e2 error PRODUCT TYPE: Dishwasher ------------------------------------------------ TROUBLESHOOTING STEPS: water supply checked AGENT ACTION: Request service booking SERVICE
DD81-01211A
Microwave oven (Above 20 Litres)
3601-001019
Mobile Phone GSM
GH82-05318B
CTV09
◆ Ravneck Kukreja [ 8284001532 ] 2012.07.04 10:47:07 ************************************************************************ ** Reference Number: 8211152340 ------------------------------------------------ ENQUIRY: - Mr rental's is calling in regards to his TV - red dots on TV screen all channels and all sources. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING
TV Plasma Display Panel 43"-100"
BN96-20476A
W/M03
poo 02/07 CTV16
POO 06/07 DSC01
s/c conf 4/7/2012 8-1pm.ai
◆ Varsha ASRANI [ 8284000136 ] 02.07.2012 16:05:18 Reference Number: 8212007324 ************************************************************************ ** ENQUIRY: When unwrapping the unit there is a plastic see-through cover over front loader door which has a crack. PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLES
Washer Front loader
DC97-14328K
TV LED LCD 33"-100"
BN94-05918K
Camera Digital Still (DSC)
AD81-09845A
POO 4/7 CTV16
poo 03/07 MON08
AUD09
◆ Milan Rendulic [ 8284001551 ] 2012.07.03 19:12:15 ************************* Regional Job **************************** Reference Number: 8211297029 ------------------------------------------------ ENQUIRY: when customer presses the 3d button does not get the option to select side by side etc, just goes to a black screen with nothing on it PRODUCT
TV LED LCD 33"-100"
BN94-04936A
Monitor LCD 21"-31" (LFD)
BN94-03250A
Audio(Others AV Division)
AH40-00164B
HHP01
poo 5/7 REF02
CUST OUT OF THE COUNRTY TIL 22/7/2012. PLEASE CONTACT EITHER BEFORE FRIDAY OR AFTER THE 22/7
Mobile Phone GSM
GH59-10935A
◆ Amol Shrestha [ 8284001361 ] 2012.07.05 13:03:17 Reference Number: 8212009272 ************************************************************ ------------------------------------------------ ENQUIRY: Bubbles appearing on the door of the fridge, was not there initially. Unit purchased on 28.04.2012 PRODUCT TYPE: Refrigerator ------------------------------------------------
Refrigerator (Side by Side)
DA91-03706F
poo 3/7 CTV09
AUD07 HTS (DVD)
poo 05/07 CTV16
◆ Milan Rendulic [ 8284001551 ] 2012.07.02 19:02:09 ************************************************************************ ** Reference Number: 8212006129 ------------------------------------------------ ENQUIRY: there is a 3 inch line going through the middle of the screen retailer calling on behalf of custoemr PRODUCT TYPE: TV ------------------------------------------------
TV Plasma Display Panel 43"-100"
BN96-21349A
poo 03/07 PARTS REC NM 29/6
AH94-02470Q
◆ Roxanne HO [ 8284001614 ] 2012.07.05 11:30:06 As requested by Laura CSP WA have re-created s/o 4133472012
TV LED LCD 33"-100"
BN94-03429B
HHP01
CTV09
HHP01
poo 03/07 AUD08 HTS(BD)
poo 03/07 LDPF
poo 2/07 DVD05
POO 04/07 bb
Mobile Phone GSM
GH82-04530A
PART ON ORDER 5/7
◆ Peter Goodman [ 8284000079 ] 05.07.2012 11:27:33 ************************* Regional Job **************************** Reference Number: 8210480826 ------------------------------------------------ ENQUIRY: Customer having issues with tv having no picture but sound Standby light is on Has checked cable connections Menu does not appear PRODUCT TYPE: TV
TV Plasma Display Panel 43"-100"
BN96-12693A
POO 03/07 BB
Mobile Phone GSM
GH59-11616A
AK96-01736B
Photo Frame Set- Digital
BN94-03466C
Blue Ray Player
AK96-01579A
DSC01
poo 05/07 HHP01
poo 05/07 HHP01
MON07
DVD05
poo 04/07 HHP01
DSC01
POO 05/07 bb
Camera Digital Still (DSC)
AD07-00112A
Mobile Phone GSM
GH82-05318A
Mobile Phone GSM
GH59-10949A
poo 05/07 PARTS REC NM 4/7
Monitor LCD Below 20"
BN96-02854Y
poo 05/07. NO ETA PARTS REC NM 4/7
Blue Ray Player
AK94-00437E
Mobile Phone GSM
GH59-10949A
P00 05/07 BB
Camera Digital Still (DSC)
AD81-09839A
3903-000450
POO 5/7 CTV16
MWO02
◆ Stephen Young [ 8284001548 ] 2012.07.05 12:59:53 ************************************************************************ ** Reference Number: 8212013366 ------------------------------------------------ ENQUIRY: TV has a thin line on tv that won't go away PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: unplugged and replugged
TV LED LCD 33"-100"
BN07-01119A
Microwave oven (Above 20 Litres)
DE34-00245E
CTV16
REF01
◆ Stephen Young [ 8284001548 ] 2012.06.09 09:55:45 ************************************************************************ ** Reference Number: 8211797453 ------------------------------------------------ ENQUIRY: ASSESSMENT ONLY (please send job reports to voc) Customer has just had tv repaired for issue of white haziness in corners. ASC replaced screen and
TV LED LCD 33"-100"
09/06 ota requested- parts and labour- escalated to voc LL
◆ Riko Soledad [ 8284001323 ] 2012.06.08 08:33:34 Recreated 4131638645
Refrigerator
DA41-00482A
CTV09
CTV99
PRT10
◆ Anand Thakker [ 8284001530 ] 2012.06.07 19:35:25 ************************************************************************ ** Reference Number: 8211940215 ------------------------------------------------ ENQUIRY: not able to record the tv shows it just fails the initial performance test PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: have tried
TV Plasma Display Panel 43"-100"
BN94-04709W
TV LED LCD Accessory
19/06 escalated at cu request LL
◆ Stephen Kim [ 8284000155 ] 15.06.2012 16:45:57 Recreated as per CSP WA Request
Printer Color Laser Multifunction MFP - Large(over 16kgs )
A/C02
CTV15
14/06 escalated at customer request LL
◆ George Said [ 8284001354 ] 2012.06.12 11:30:00 Reference Number: 8211706245 ************************************************************************ ** ENQUIRY: aircon unit is still having the same issue. customer would like a replacement unit. Customer would like a different ASC to come out and have the unit assesed issue: aircon unit is making
Air Conditioner Split Type
NO ETA. 18/06 ESCALATED TO VOC
TV LED LCD Below 32"
BN94-03374B
REF02
19/06 escalated at customer request LL
◆ chinmay joshi [ 8284000372 ] 2012.06.12 16:20:23 Reference Number: 8211885349 ************************************************************************ ** ENQUIRY: 01. Fridge doors are unaligned. 02. Makes funny noises at night. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: The doors barely close with
Refrigerator (Side by Side)
REF02
20/06 escalated to voc. ll
◆ Ace Evangelista [ 8284001359 ] 2012.06.15 15:49:23 Reference Number: 8211977761 ************************************************************************ ** ENQUIRY: customer having issues with fridge. unit is not closing the freezer door properly. PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: ensure
Refrigerator (Side by Side)
W/M02
Escalated to voc as four companies refused the repair as they are not interested as per Richard LL 2
◆ chinmay joshi [ 8284000372 ] 2012.06.15 14:57:48 Reference Number: 8211961561 ************************* OTA FOR Regional Service booking **************************** ENQUIRY: Customer's washing machine is not draining water. PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: CUstomer has
Washer Top loader
REF02
25/06 escalated to voc as unable to source a repairer. LL ota program- pending RSS advise 25/06
◆ Haroulla Samaan [ 8284001564 ] 2012.06.13 13:04:18 Reference Number: 8211965354 ************************************************************************ ** ENQUIRY: regional booking, please do not cancel customer has one asc in area who cannot come to customers house and customer cannot take unit to them as on 2nd storey and only himself and wife in
Refrigerator (Side by Side)
CTV09
25/06 escalated as eta 2/07 as per svc tracking request LL
◆ Maria Suguitan [ 8284001574 ] 2012.06.19 13:37:34 ************************* Regional Job **************************** Reference Number: 8211983428 ------------------------------------------------ ENQUIRY: Turned the TV on, images are greeny and red all pixelated PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: -checked aerial
TV Plasma Display Panel 43"-100"
BN96-16472A
CTV09
19/06 NO ETA FOR PART- ESCALATED FOR EXCHANGE LL
◆ Peter Goodman [ 8284000079 ] 19.06.2012 12:06:52 Reference Number: 8211232519/4131959030 ------------------------------------------------ ENQUIRY: cannot access ABC channels Initial issue: has tried f/w upgrade but didn't work. tried updating via online function but it couldn't find a file to upgrade. Current Issue: Tv is not turning on stand by light is on -click sound PRODUCT
TV Plasma Display Panel 43"-100"
BN94-04353A
CTV16
REF01
22/06 escalated to voc for confirmation whether we are to replace the panel or move to exchange LL
◆alexander torres [ 8284000460 ] 2012.06.19 15:58:20 ************************************************************************ ** Reference Number: 8211984101 ------------------------------------------------ ENQUIRY: 1 bright green dead pixel on the screen. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: booked with CSP WA AGENT
TV LED LCD 33"-100"
20/06 escalated as door kits ordered are incorrect each time LL
◆ Riko Soledad [ 8284001323 ] 2012.06.19 10:24:35 Recreated 4131341685
Refrigerator
DA97-11632A
W/M03
27/06 ESCALATED TO VOC FOR RESOLUTION LL
◆ Paul Barnes [ 8284000723 ] 2012.06.21 16:23:30 Reference Number: 8211988408 ************************************************************************ ** ENQUIRY: called in regard to her WM. Advsied that the unit will show a 5e. error PRODUCT TYPE: Vacuum cleaner ------------------------------------------------ TROUBLESHOOTING STEPS: - Drain pump filter
Washer Front loader
W/M03
28/06 escalated for exchange due to long pending eta LL eta for part 23/07 POO 27/06 SC TBC 26/0
◆ TERRY MOSE [ 8284000263 ] 18.06.2012 15:39:45 Reference Number: 8211982041 ************************************************************************ ** ENQUIRY: Customer unit showin fe2 eror PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: Customer has tried a power reset and and checked
Washer Front loader
DC92-00594G
27/06 ESCALATED AS EXCHANGE MAY BE CHEAPER OPTION. LL OTA PROGRAM
◆ Syeda Fahad [ 8284001565 ] 2012.06.21 16:23:29 Reference Number: 8200162973 ************************************************************************ ** ENQUIRY: *****PLEASE DO NOT CANCEL AS THIS IS A REGIONAL BOOKING****** Customer advised that: -F5 error code -had purchased it from Perth PRODUCT TYPE: Dishwasher ----------------------------
CTV16
MON08
58km tot:116km $72.80 29/06 ESCALATED AS ETA FOR PANEL IS 30/07/2012 S/C CONF 28/06/12. 12-4PM. KK
◆ Thomas Penato [ 8284000071 ] 21.06.2012 08:51:28 ************************************************************************ ** Reference Number: 8211986761 ------------------------------------------------ ENQUIRY: neon dripping lines PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: referring to square like lines on top dripping
TV LED LCD 33"-100"
BN95-00450A
exchnage requested 22/06 LL
Monitor LCD 21"-31" (LFD)
REF01
29/06 escalated assessment to voc as requested LL
◆ Pooja Negi [ 8284001731 ] 2012.06.26 12:03:08 Reference Number: 8211871105 ************************************************************************ ** ENQUIRY: Unit is making a grinding noise Unit booked for assessment only as per tassa from VOC PRODUCT TYPE: Refrigerator ------------------------------------------------ TROUBLESHOOTING STEPS: Unit
Refrigerator
CTV16
DVD05
02/07 escalated to voc as requested LL SC CONF 29/06/2012 8-1PM NO
◆ Aaina Gupta [ 8284001725 ] 2012.06.27 10:55:43 ENQUIRY: THE TV IS TURNING ON/OFF CONSTANTLY PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: - all source AGENT ACTION: Request service booking VERSION NUMBER: iz01 SERVICE CENTRE: CSP-WA TYPE OF CONTACT: End User Warranty Status: YES, Unit is under warranty.
TV LED LCD 33"-100"
BN94-04936A
02/07 exchange requested as no eta as per svc tracking LL poo NO ETA
Blue Ray Player
AK94-00437E
CTV09
HHP01
REF02
03/07 exchange requested as part no longer available LL OTA APPROVED PARTS ONLY- POO 02/07 02/07
◆ Jason Rosario [ 8284000732 ] 2012.06.26 13:02:37 ************************************************************************ ** Reference Number: 8211996578 ------------------------------------------------ ENQUIRY: TV will turn on and off automatically. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS: - oow - isolation test done;
TV Plasma Display Panel 43"-100"
BN94-02843A
26/06 escalated to voc as requested LL
Mobile Phone GSM
29/06 escalated for exchange as per customer request LL 29/06 ota approved parts and labour 28/06
◆ Stephen Kim [ 8284000155 ] 28.06.2012 14:07:15 Recreated as per CSP WA Request
Refrigerator (Side by Side)
W/M03
29/06 escalated to voc customer wants an exchange LL S/C CONF 29/06/12. 12-4PM. KK
◆ Praveen Bisht [ 8284001560 ] 2012.06.26 19:11:56 Reference Number: 8211997663 ************************************************************************ ** ENQUIRY: washing machine is being over flowed with water. PRODUCT TYPE: Washing machine ------------------------------------------------ TROUBLESHOOTING STEPS: na AGENT ACTION: Request service
Washer Front loader
CTV13
REF02
HHP01
06/07 ESCALATED AS PART DNA. ll S/C CONF 04/07 8-1PM.LR ADD OK. PLS CALL 30 MIN BEFORE HAND.
◆ Maria Suguitan [ 8284001574 ] 2012.06.29 11:06:32 ****************************Regional Job And OTA **************************** Reference Number: 8200725038 ------------------------------------------------ ENQUIRY: 0894077316 tv has been repaired before , 4100040573 screen went white and can no longer watch on it can see the picture but the screen is just white
TV LCD 33"-42"
BN94-02478E
29/06 escalated to voc LL
◆ Roxanne HO [ 8284001614 ] 2012.06.29 09:57:52 As requested by Laura CSP WA have re-created s/o :4132340729
Refrigerator (Side by Side)
29/06 escalated at cu request ll
Mobile Phone GSM
REF02
05/07 escalated for resolution ll ota program
◆ Syeda Fahad [ 8284001565 ] 2012.07.02 15:50:00 Reference Number: 8212006388 ************************************************************************ ** ENQUIRY: *****PLEASE DO NOT CANCEL THE REQUEST AS THIS IS A REGIONAL BOOKING****** Customer advised that: -missing segments on the display PRODUCT TYPE: Refrigerator
Refrigerator (Side by Side)
CTV16
04/07 escalated as no eta for main pcb LL poo 04/07 S/C CONF 3/7/2012 12-4PM.AI
◆ Mahdi Farid [ 8284001722 ] 2012.06.29 17:51:06 ************************************************************************ ** Reference Number: 8212003295 ------------------------------------------------ ENQUIRY: TV takes a long time to turn on. Checked TV on different power source. PRODUCT TYPE: TV ------------------------------------------------ TROUBLESHOOTING STEPS:
TV LED LCD 33"-100"
BN44-00428B
CTV16
DVD05
MWO02
HHP01
CTV09
04/07 escalated as no eta for main pcb LL sc conf 03/07 at 12-4pm.dd
◆ Kibisu Kabatesi [ 8284001537 ] 2012.06.30 11:59:17 ************************************************************************ ** Reference Number: 8211988450 ------------------------------------------------ ENQUIRY: -cant access the usb on the tv -has recorded tv on it -recognises the usb but doesnt show any files on it -had drive worked on a different tv, but he was unable to play the file on that
TV LED LCD 33"-100"
BN94-04936G
29/06 ESCALATED AT CUSTOMER REQUEST LL
Blue Ray Player
02/07 escalating as not repairable LL
Microwave oven (Above 20 Litres)
05/07 escalated to voc LL
Mobile Phone GSM
TV Plasma Display Panel 43"-100"
W/M03
DVD05
W/M02
REF01
CAM03
HHP01
ETA 23/07. Exchange requested 05/07. rt
Washer Front loader
DC97-15440B
05/07 exchange reuqested due to no eta NO ETA
Blue Ray Player
AK94-00437E
05/07 escalated at cu request LL
◆ Roxanne HO [ 8284001614 ] 2012.07.05 10:09:29 As requested by Laura CSP WA have re-created s/o 4133243908
Washer Top loader
DC92-00314E
05/07 escalated at cu request LL
◆ Roxanne HO [ 8284001614 ] 2012.07.05 10:14:29 As requested by Laura CSP WA have re-created s/o 4131193233
Refrigerator
exchnage requested 29/05
Camcorder HD CAM(DVC)
COMP 27/06
Mobile Phone GSM
GH97-12865A
comp 26/6 AUD08 HTS(BD)
HHP01
HHP01
HHP01
HHP01
HHP01
DVD05
HHP01
HHP01
CTV10
HHP01
SW: I9000SRJV1 COMP 27/06
Mobile Phone GSM
COMP 28/06
Mobile Phone GSM
GH59-10949A
COMP 28/06
Mobile Phone GSM
SW: I9100XXLPS COMP 02/07
Mobile Phone GSM
SW: I9100XXLPS PARTS REC NM 3/7
Mobile Phone GSM
GH59-10949A
PARTS REC NM 4/7 PARTS REC NM 28/6
Blue Ray Player
AK96-01537A
SW: I9100XXLPS
Mobile Phone GSM
GH82-05732A
SW: I9000XXJVQ COMP 03/07
Mobile Phone GSM
GH97-11186B
TV LCD Below 20"
SW: I9000XXJVQ COMP 03/07
Mobile Phone GSM
HHP01
HHP01
HHP01
DVD05
HHP01
PRT04
HHP01
CTV15
AUD09
NPC01 Note PC
HHP01
Mobile Phone GSM
GH59-11136A
SW: I9100TDVLP3 COMP 04/07
Mobile Phone GSM
SW: I9100XXLPS PARTS REC NM 5/7
Mobile Phone GSM
GH59-10949A
COMP 29/06
Blue Ray Player
AK94-00456E
SW: I9100TDVLP3 PARTS REC NM 4/7
Mobile Phone GSM
GH59-11136A
Printer Color LBP Laser - Small (~16kgs)
PARTS REC NM 4/7
Mobile Phone GSM
GH97-12611A
PARTS REC NM 5/7
TV LED LCD Below 32"
BN07-00988D
Audio(Others AV Division)
AH40-00164B
BA59-03163B
SW: I9023XXKB1 ON TEST 03/07 BB
Mobile Phone GSM
GH82-05598A
CTV16
HHP01
HHP01
HHP01
NPC01 Note PC
HHP01
V/C02
HHP01
MON08
HHP01
HHP01
GRACE REQUESTED 2/7 comp 2/7
TV LED LCD 33"-100"
AA59-00445A
COMP 02/07 PARTS REC NM 28/6
Mobile Phone GSM
GH97-13117A
SW: I9000SRJV1 COMP 3/7
Mobile Phone GSM
GH82-05318B
SW: I9100XSALP4 COMP 02/07
Mobile Phone GSM
comp 4/7 ETA 06/07
BA41-01703A
SW: I9000XXJVQ COMP 03/07
Mobile Phone GSM
GH82-05318A
Vaccum Cleaner -Robot
DJ92-00019M
SW: I9100XXLPS COMP 05/07
Mobile Phone GSM
Monitor LCD 21"-31" (LFD)
BN44-00367J
COMP 04/07
Mobile Phone GSM
SW: P7500CEKI1 COMP 03/07
Mobile Phone GSM
HHP01
REF02
MON08
MON08
DSC01
CTV16
comp 13/6 MWO02
SW: I9250TDVKK6 COMP 04/07
Mobile Phone GSM
GH82-06174A
◆ Nami Tahmasebi [ 8284000190 ] 16.05.2012 14:15:32 Recreated as per CSP WA Request
Refrigerator (Side by Side)
DA97-05037C
m-S323H0GAA-1007.0 COMP 6/6 PICK UP CLL CONF 24/05/2012AT 8-1PM CUST MENTION HE WILL AVAILBLE
Monitor LCD 21"-31" (LFD)
version m-S422B0GAA-1004.0 comp 6/6
Monitor LCD 21"-31" (LFD)
comp 7/6 PARTS REC NM 28/5
Camera Digital Still (DSC)
AD81-09935A
delivery cll conf 9/07 at 8-1pm
TV LED LCD 33"-100"
BN07-01019A
Microwave oven (Above 20 Litres)
MON08
V/C01
CTV16
HHP01
CTV15
DSC01
MON07
DSC01
MON08
MON08
STATUS 80 OK LL 22/06
Monitor LCD 21"-31" (LFD)
BN44-00238A
ota approved for labour COMP 28/06 PARTS REC NM 26/6
Vacuum cleaner
DJ97-00505A
TV LED LCD 33"-100"
BN94-04936G
4134125567_0001 OTA APPROVED SW: I9000SRJV1
Mobile Phone GSM
GH82-05318B
comp 4/7 PARTS REC NM 29/6
TV LED LCD Below 32"
BN94-02648A
Camera Digital Still (DSC)
PARTS REC NM 4/7
Monitor LCD Below 20"
BN94-04264D
ota approved 05/07, 0.4e00 to 0.6B00 COMP 02/07
Camera Digital Still (DSC)
comp 29/6 PARTS REC NM 27/6
Monitor LCD 21"-31" (LFD)
PARTS REC NM 5/7
Monitor LCD 21"-31" (LFD)
BN94-05359K
HHP01
MON08
MON08
MON08
MON08
NPC01 Note PC
HHP01
NPC01 Note PC
DVD05
HHP01
SW: S5830TDVKQ3 PARTS REC NM 4/7
Mobile Phone GSM
GH43-03504A
comp 3/7 PARTS REC NM 29/6
Monitor LCD 21"-31" (LFD)
BN94-03250A
m-S422B0GAA-1004.0 COMP 03/07
Monitor LCD 21"-31" (LFD)
COMP 05/07
Monitor LCD 21"-31" (LFD)
BN07-00929A
m-S422B0GAA-1004.0 COMP 03/07
Monitor LCD 21"-31" (LFD)
BA59-03163B
SW: N7000XXLA4 PARTS REC NM 4/7
Mobile Phone GSM
GH59-11676A
COMP 5/7 PARTS REC NM 4/7
BA59-03174A
COMP 05/07
Blue Ray Player
AK94-00456E
SW: P7500XXKL4
Mobile Phone GSM
MON08
HHP01
CTV12
CTV16
HHP01
HHP01
HHP01
comp 7/6 PRT04
NPC01 Note PC
HHP01
COMP 05/07
Monitor LCD 21"-31" (LFD)
comp 10/05 SW: C3222XSAKC1
Mobile Phone GSM
TV LCD 25"-31"
BN44-00338A
TV LED LCD 33"-100"
pis bw 9/5 COMP 14/05
Mobile Phone GSM
GH82-06056A
Mobile Phone GSM
Mobile Phone GSM
GH39-01440H
Printer Color LBP Laser - Small (~16kgs)
JC92-02296C
PARTS REC NM 20/6 22/06 , ETA022/06
BA96-05224A
15/06 ota for assessment requested LL
Mobile Phone GSM
DSC01
CTV16
HHP01
HHP01
HHP01
AUD08 HTS(BD)
NPC01 Note PC
CTV99
COMP 15/6
Camera Digital Still (DSC)
comp 18/6 PARTS REC NM 15/6
TV LED LCD 33"-100"
AA59-00431A
SW: I9100XXLPS comp 21/6
Mobile Phone GSM
GH59-10949A
status 80 ok, recall. ML
Mobile Phone GSM
SW: 9100TDULP4
Mobile Phone GSM
COMP 25/6
COMP 26/06 PARTS REC NM 22/6
BA59-02860A
ota ok 28/06
TV LED LCD Accessory
BN96-18236A
0 00.00.0000
0 00.00.0000
0 00.00.0000
Material Serial No. 01
Quantity 01
Parts status 01
Ship Date 01
Parts description 01
Parts In/Out 01
Parts Repair location 02
Parts No 02
Material Serial No. 02
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
PUMP-DRAIN;B20-6,220V,50Hz,-,HANYU
ASSY PCB MAIN-IN;CRYSTAL,TEV,Y,SMPS
DB31-00556A
CLIP-DRAIN EVAP REF;CULLI,AL,T0.7
DA97-11823A
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
DC VSS-LED TV PD BD;PD46B2_BDY,PD46B2_BD
SWITCH MEMBRANE;ME6124W/XSA,W75.12 L159.
0 00.00.0000
1 P 00.00.0000 I
1 P 00.00.0000 I
0 00.00.0000
A/S ASSY-PBA MAIN(COMM)GT_I9100;GT-I9100
A/S-MAIN PCB ASSY;ES80,VG0299908440030,M
AD81-09945A
0 00.00.0000
1 P 00.00.0000 O
1 P 00.00.0000 I
ASSY PDP MODULE P;S63FH-YB05,PL63FF012B,
A/S ASSY-PBA MAIN(COMM)GT_P1000;GT-P1000
1 P 00.00.0000 O
1 P 00.00.0000 I
ASSY PDP MODULE P;S42AX-YB09,PL42AF070A,
ASSY PDP MODULE P;S63FH-YB05,PL63FF012B,
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
ASSY PCB MAIN;BD-C6500/XSA,MAIN PCB ASSY
AK96-01213A
BN44-00468A
ASSY ETC-SUB FPCB(GT_I9100);GT-I9100,VFM
CARTRIDGE-TRANSFER;CLP-620ND,SEC,2300g,P
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
HOSE-SAFTY;DMS400TRW/XFA,DMS400TUB/XEO,F
FUSE-CARTRIDGE;250V,12A,SLOW-BLOW,CERAMI
DE26-00160A
A/S ASSY-PBA MAIN;GH82-05318A,GT-I9000/R
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
ASSY PCB MAIN;UA55D8000 XY
ASSY PCB MAIN;BX2240,LS22CBUABV/EN
BN96-13682D
RF MODULATOR;NAM-WM52,DSSS,10dBm,3.3~5V,
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
ASSY PCB MAIN;HT-C330,MAIN ASSY_XSA
AH96-00566B
ASSY PCB MAIN;UA46C7000WFXXY
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
A/S ASSY-PBA MAIN,GT-S5620,XEF,FRAN(SVC;
ASSY PDP P-Y BUFFER UPPER BOARD;S63-FH-Y
BN96-12694A
ASSY PCB MAIN-NTZ,W/W;LP10WSLSB/EN
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
LCD;A035VL0_V0,Columbus IE/LB,24bit,86.1
A/S ASSY-PBA MAIN(COMM)_GT-I9000/RM16;GT
ASSY ETC-SUB FPCB(GT_I9100);GT-I9100,VFM
ASSY CABLE P-FLAT;Mckinley,Flat cable,17
BN44-00121L
ASSY ETC-SUB FPCB(GT_I9100);GT-I9100,VFM
CBF-POWER CORD;DT,AU,LP-23A,IEC320 C5,25
BA44-00272A
1 P 00.00.0000 I
1 P 00.00.0000 I
1 P 00.00.0000 I
0 00.00.0000
0 00.00.0000
1 U 00.00.0000 I
ASSY TUB BACK;HEBA,WF8702,7.0kg,PP,-,-
DC97-14371C
DC31-00030A
0 00.00.0000
0 00.00.0000
1 U 00.00.0000 I
0 00.00.0000
0 00.00.0000
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
0 00.00.0000
ASSY ETC-SUB FPCB(GT_I9100);GT-I9100,VFM
ASSY ETC-SUB FPCB(GT_I9100);GT-I9100,VFM
GH82-05732A
AK94-00408F
A/S ASSY-PBA MAIN(COMM)GT_I9100;GT-I9100
MEA FRONT-OCTA LCD ASSY(WHITE);GT-I9000,
1 U 00.00.0000 I
0 00.00.0000
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
ASSY ETC-SUB FPCB ASSY(GT_I9100T);GT-I91
ASSY ETC-SUB FPCB(GT_I9100);GT-I9100,VFM
ASSY ETC-SUB FPCB ASSY(GT_I9100T);GT-I91
RF MODULATOR;NAM-WM52,DSSS,10dBm,3.3~5V,
A/S ASSY-PBA MAIN(COMM)GT_I9023;GT-I9023
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
1 U 00.00.0000 I
0 00.00.0000
0 00.00.0000
A/S ASSY-PBA MAIN;GH82-05318A,GT-I9000/R
A/S ASSY-PBA MAIN(COMM)_GT-I9000/RM16;GT
DC/AC VSS;PWL2404SC(A),Cobalt24"w(LED) A
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
0 00.00.0000
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
A/S ASSY-PBA MAIN (COMM);GT-I9250,XEU,CO
ASSY-SUPPORT ICE MAKER;AW-PJT,-,-,-
A/S-MAIN PCB ASSY;ES80,VG0299908440030,M
1 P 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
1 U 00.00.0000 I
0 00.00.0000
0 00.00.0000
1 U 00.00.0000 I
AC VSS(I);PWI2404ST(A),MCKINLEY 24",0.7~
ASSY GRILLE BACK;SC6560,PLATINUM SIL,-
A/S ASSY-PBA MAIN;GH82-05318A,GT-I9000/R
GH97-11186A
ASSY PCB MAIN;PN50B530S2FXZC
ASSY PCB MAIN-STZ;S20A300B
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
1 U 00.00.0000 I
0 00.00.0000
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
ASSY PCB MAIN;BX2240,LS22CBUABV/EN
LCD-PANEL;M240HW01 VB,AU24021,6bit Hi-FR
0 00.00.0000
0 00.00.0000
1 U 00.00.0000 I
0 00.00.0000
1 U 00.00.0000 I
0 00.00.0000
1 U 00.00.0000 I
1 U 00.00.0000 I
1 U 00.00.0000 I
0 00.00.0000
DC VSS-LCD TV;P2632HD_ASM,P2632HD_ASM,AC
BN07-00806A
DATA LINK CABLE-USB 30PIN(OTB_SSG30DCMUB
PBA-MAIN;CLP-325W,SEC,Jupiter5,USB/NW/Wi
BA44-00272A
0 00.00.0000
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ASC ref Model Status Sub Name Remarks79431 WD8704EJA1/XSA Engineer Assigned Engineer Departure(PDA) 0 0 7 LESLEY LATTA 078091 RF26DBRS1/XSA Pending Waiting for confirmation from SAMSUNG 407991201 0 24 LYNN DRIVER 078585 UA40B6000VF Engineer Assigned Assign to Eng'r after parts received 0 0 18 Gavin Host 078698 PS59D550C1MXXY Pending Parts not available (ASC) 437166821 0 16 Craig Miller 078807 RSG5FURS1/XSA Pending Parts not available (ASC) 0 0 15 ANNEMARY EADIE 078788 PS51E450A1MXXY Engineer Assigned Assign to Eng'r after parts received 0 0 15 PETA BREEN 078802 PS63C7000YFXXY Pending Parts not available (Samsung) 0 0 15 MICHAEL KING 078892 UA46D6000SMXXY Pending Parts not available (Samsung) 0 0 14 Simon Lester 078941 UA60D6600VMXXY Engineer Assigned Assign to Eng'r after parts received 434527897 0 14 KEVIN DYER 078902 PS59D550C1MXXY Engineer Assigned Assign to Eng'r after parts received 0 0 14 CHAD RICHTER 078885 SW80ASP Engineer Assigned Assign to Eng'r after parts received 0 0 14 Ashleigh A 078975 UA55D8000YMXXY Engineer Assigned Assign to Eng'r after parts received 0 0 12 SEAN HANINING 078974 WF8802RSW/XSA Engineer Assigned Assign to Eng'r after parts received 0 0 12 Janet Frame 079024 WF7708N6W1/XSA Pending Parts not available (Samsung) 0 0 11 Paulind Suryane 078988 RT59QMSW1/XSA Engineer Assigned Assign to Eng'r after parts received 0 0 11 ANATOL KORZAK 079033 RF67DEPN1/XSA Engineer Assigned Assign to Eng'r after parts received 0 0 11 Leeanne Phillipe 079143 UA46D6000SMXXY Engineer Assigned Assign to Eng'r after parts received 0 0 10 Nathan Maslin 079135 UA55D6600WMXXY Engineer Assigned Assign to Eng'r after parts received 401163848 0 10 MATTHEW BLAKE 079070 WD8704EJA1/XSA Engineer Assigned Assign to Eng'r after parts received 0 0 10 Teresa Cole 079090 RFG28MESL1/XSA Engineer Assigned Assign to Eng'r after parts received 419951598 0 10 DARRYL HAMMOND 079163 WF8802RPF Engineer Assigned Assign to Eng'r after parts received 0 0 10 TIMO ROUINA TOMO 079134 PS60E8000GMXXY Engineer Assigned Repair in progress 1300652633 0 10 PETER Intelligent Home 079252 DMS500TRW/XSA Engineer Assigned Assign to Eng'r after parts received 0 0 9 Natalie Graziani 079262 UA46D6600WMXXY Engineer Assigned Assign to Eng'r after parts received 0 0 9 Holger Shulze 079282 UA55D6600WMXXY Engineer Assigned Assign to Eng'r after parts received 0 0 8 JEFF CULLOTON 079331 DMS500TRW/XSA Engineer Assigned Repair in progress 0 0 8 NOELENE MCMANUS 079372 RSG5FURS2/XSA Engineer Assigned Repair in progress 0 0 7 Suzan Watts 079428 PS51D550C1MXXY Engineer Assigned Assign to Eng'r after parts received 449048321 0 7 TRAVIS STACEY 079439 RF67DEPN1/XSA Engineer Assigned Assign to Eng'r after parts received 429114352 0 7 NORMAN F JOHNSON 079455 PS64D8000FMXXY Engineer Assigned Assign to Eng'r after parts received 0 0 7 James Barrington 079444 PS59D6900DMXXY Pending Monitoring/Aging or Not reproduced 0 0 7 Timothy Mcloughlan 079414 UA60EH6000MXXY Engineer Assigned Repair in progress 0 0 7 Charles Nicholas 079390 PS51D550C1MXXY Engineer Assigned Engineer Departure(PDA) 0 0 7 LANARIO MUIRS - THE 079400 UA46ES6200MXXY Engineer Assigned Engineer Departure(PDA) 0 0 7 REBOLA MUIRS - THE G 079396 LA46A650A1FXXY Pending Waiting for confirmation from customer 0 0 7 HARVEY WEBSTER 079429 AQV09UWANXSA Engineer Assigned Repair in progress 0 0 7 JOHN MCGRATH 079468 WF8750LSW1/XSA Engineer Assigned Assign to Eng'r after parts received 420441612 0 6 William Hawken 079460 SRS540HP Pending Waiting for confirmation from customer 434592683 0 6 DARE + HENG Xu + WA 079470 SW75V9WIP/XSA Pending Monitoring/Aging or Not reproduced 0 0 6 RYAN REED 079469 LA46A950D1FXXY Engineer Assigned Engineer Departure(PDA) 0 0 6 Edmond Ishak 0
79471 SW75V9WIP/XSA Engineer Assigned Repair in progress 0 0 5 DANIELLE REECE 079538 AQV09NSBXXSA Engineer Assigned Assign to Eng'r after parts received 0 0 4 Vinod Kumar 079531 WF8802RPF1/XSA Engineer Assigned Assign to Eng'r after parts received 418946354 0 4 CAROL HALL 079577 PS58C6500TFXXY Engineer Assigned Assign to Eng'r after parts received 413771296 0 4 Christine Pitman 079496 PS42C451B2DXXY Pending Waiting for confirmation from SAMSUNG 0 0 4 Nancy Smith 079518 RSG5DUPN1/XSA Engineer Assigned Assign to Eng'r after parts received 408094253 0 4 CHRIS WALLACE 079490 UA46D6000SMXXY Engineer Assigned Repair in progress 0 0 4 DIANE WEBB 079492 AQV12UWLNXSA Engineer Assigned Repair in progress 0 0 4 BERYL FOSTER 079558 SRS583HDP Engineer Assigned Repair in progress 0 0 4 Martha Nading 079522 RT50MBPN2/XSA Engineer Assigned Engineer Departure(PDA) 412768766 0 4 CHARMEL FANETTI 079588 RSH1NKRS1/XSA Engineer Assigned Repair in progress 0 0 4 MENEE TOM 079480 SW80SPWIP/XSA Engineer Assigned Repair in progress 0 0 4 Karen Smit 079529 RSG5FURS1/XSA Pending Waiting for confirmation from customer 0 0 4 Jacky Rigold 079506 UA55C7000WFXXY Engineer Assigned Repair in progress 0 0 4 Malcolm Geste 079573 SW80ASP Engineer Assigned Repair in progress 0 0 4 CLARE DEERY 079536 WF9854RWE/XSA Engineer Assigned Engineer Departure(PDA) 478174828 0 4 Charles Parker 079532 PS58C7000YFXXY Engineer Assigned Engineer Departure(PDA) 437887932 0 4 DALE CARTER 079562 RSG5FURS2/XSA Pending Waiting for confirmation from customer 0 0 4 Jason Mondello 079526 RSG5DUPN1/XSA Engineer Assigned Repair in progress 0 0 4 LEANNE ROWE 079539 UA55D8000YVXXY Engineer Assigned Repair in progress 0 0 4 JAMES EVANS 079482 AQV09UWANXSA Engineer Assigned Engineer Departure(PDA) 0 0 4 JESSICA ANDERSON 079666 UA55D6600WMXXY Engineer Assigned Assign to Eng'r after parts received 0 0 3 JASON HILLIS 079650 AQV09UWLNXSA Engineer Assigned Assign to Eng'r after parts received 895248365 0 3 Neil Mossop 079662 BD-D5500/XY Engineer Assigned Assign to Eng'r after parts received 0 0 3 SHERINA HILL 079667 PS43D450A2MXXY Engineer Assigned Assign to Eng'r after parts received 0 0 3 Jade Schuck 079606 PS63C7000YFXXY Acknowledged (ASC) Waiting for Product Receive 0 0 3 AMBER SPERLING 079626 ME6124W/XSA Engineer Assigned Assign to Eng'r after parts received 452441937 0 3 Yogesh Mandole 079592 UA46D6400UMXXY Engineer Assigned Assign to Eng'r after parts received 0 0 3 KIM HE 079633 AQV09NSBXXSA Engineer Assigned Engineer Departure(PDA) 408904100 0 3 TIM HAIGH 079591 RS21NJNS1/XSA Engineer Assigned Repair in progress 0 0 3 MARK OULD 079638 LA26C450E1HXXY Engineer Assigned Engineer Departure(PDA) 457563313 0 3 MICHAEL DINGSDALE 079599 RF67DEPN1/XSA Engineer Assigned Engineer Departure(PDA) 418866820 0 3 ESTHER HRGA 079629 SW85ASPIW/XSA Engineer Assigned Repair in progress 417178937 0 3 TONY BUTTLING 079399 NP900X3A-A02AU Engineer Assigned Engineer Departure(PDA) 0 0 2 NILZA DELPUP 079670 WD1102XVM/XSA Engineer Assigned Assign to Eng'r after parts received 0 0 2 Jenny Zhuang 079748 J845IW1/XSA Engineer Assigned Assign to Eng'r after parts received 0 0 2 Marina Larma 079708 PS64D550C1MXXY Engineer Assigned Repair in progress 418793978 0 2 STEVEN MCARTHUR 079746 WF1104XAC/XSA Engineer Assigned Repair in progress 0 0 2 Anita Stokes 079735 UNKNOWN Pending Monitoring/Aging or Not reproduced 0 0 2 MARION DICK SMITH 079676 GT-I9100 Pending Monitoring/Aging or Not reproduced 0 0 2 LORENZA PULLICINO 079731 HT-D6750W/XY Pending Monitoring/Aging or Not reproduced 0 0 2 MICHAEL KELEHER 0
79682 SW75V9WIP/XSA Engineer Assigned Repair in progress 0 0 2 MARTA DOYLE 079724 GT-I9100T Engineer Assigned Repair in progress 0 0 2 MOHAMED MAHMOUD 079685 UA55D7000LMXXY Pending Request Tech support (Technical problem) 431200618 0 2 BARRY SHEATHER 079749 AQV09UWLNXSA Engineer Assigned Repair in progress 401715788 0 2 Dominic Bull 079672 PS51D8000FVXXY Engineer Assigned Repair in progress 0 0 2 Luke Fidrych 079713 UA46D6000SMXXY Engineer Assigned Repair in progress 409907596 0 2 JEREMY COOK 079681 GT-I9100 Engineer Assigned Engineer Departure(PDA) 403369295 0 2 Margaret Hemsley 079424 GT-I9100 Engineer Assigned Engineer Departure(PDA) 433463403 0 2 Arun Dass 079716 AQV24UWCXXSA Engineer Assigned Repair in progress 0 0 2 Richard Wilkinson 079703 GT-P7500 Engineer Assigned Engineer Departure(PDA) 0 0 2 CAROSUEL MYERS 079693 PS60E8000GMXXY Engineer Assigned Repair in progress 0 0 2 BRYAN HENDER 079782 UA60EH6000MXXY Engineer Assigned Engineer Departure(PDA) 0 0 1 HN AVIT GREAT EASTE 079756 AQV09UWANXSA Engineer Assigned Engineer Departure(PDA) 449070786 0 1 ZULFIQAR DHOLKAWAL 079519 BD-D8500A/XY Acknowledged (ASC) Acknowledged (ASC) 419933396 0 1 PAT GAROFFOLO 079229 GT-I5510T Engineer Assigned Engineer Departure(PDA) 408950576 0 1 Beverley Cheyne 079105 CLX-3185FW/XSA Acknowledged (ASC) Acknowledged (ASC) 0 0 1 0 079821 GT-I9100T Acknowledged (ASC) Acknowledged (ASC) 0 0 1 0 079808 RF62TBSL1/XSA Pending Waiting for confirmation from customer 0 0 1 Shane Brown 079575 GT-P1000 Pending Waiting for confirmation from SAMSUNG 0 0 1 Afton Osling 079834 GT-I9100 Acknowledged (ASC) Acknowledged (ASC) 0 0 1 HAMIDAH HAMID 079687 RT22SCSW2/XSA Acknowledged (ASC) Acknowledged (ASC) 0 0 1 Dummy SEAU(AU,NZ) 079767 PS63C7000YFXXY Pending Waiting for confirmation from SAMSUNG 414818217 0 1 Kylie Martina 079833 SAMSUNG PL210 Acknowledged (ASC) Acknowledged (ASC) 0 0 1 . DICK SMITH ELECTRO 079835 GT-I9100T Acknowledged (ASC) Acknowledged (ASC) 0 0 1 JOE HAWKEY 079750 UA55ES8000MXXY Engineer Assigned Repair in progress 893882802 0 1 Michael Barnett 079794 UA46D6600WMXXY Pending Waiting for confirmation from customer 0 0 1 NILLA AND DREK ROWE 079793 RS21HDUPN1/XSA Engineer Assigned Repair in progress 0 0 1 DAUD PRANOTO 079839 SAMSUNG ST60 Acknowledged (ASC) Acknowledged (ASC) 0 0 1 INNALOO DICK SMITH 079762 PS64D8000FMXXY Engineer Assigned Assign to Eng'r after parts received 0 0 1 Dale Alagoda 079787 PS50A450P1DXXY Engineer Assigned Engineer Departure(PDA) 0 0 1 PHU NGUYEN 079789 J845 Engineer Assigned Assign to Eng'r after parts received 412510147 0 1 Daphne + Christopher. Fra 079763 PS42C451B2DXXY Pending Waiting for confirmation from SAMSUNG 0 0 1 CHRISTOPHER JADEN K 079771 SRL316NW Engineer Assigned Repair in progress 0 0 1 GWEN DREW 079752 RFG28MESL1/XSA Engineer Assigned Repair in progress 0 0 1 Darryl Gibaud 079751 RT59QMSW1/XSA Engineer Assigned Repair in progress 423244069 0 1 JACKLINE + VICTORIA 079772 RS21HDUPN1/XSA Engineer Assigned Repair in progress 0 0 1 Terry Taylor 079797 PS58C7000YFXXY Engineer Assigned Repair in progress 0 0 1 SIMON YEOH 079802 UA55ES8000MXXY Engineer Assigned Repair in progress 0 0 1 ALEX PALUMBO 079791 UA46D6000SMXXY Engineer Assigned Repair in progress 0 0 1 Mitchelle Lucas 079780 WF0754W7V1/XSA Engineer Assigned Repair in progress 0 0 1 Georgina Mitchell 079849 SR-L628EV Acknowledged (ASC) Acknowledged (ASC) 0 0 0 ROSETTA DONATO 0
79155 NP-SF511-S02AU Acknowledged (ASC) Acknowledged (ASC) 0 0 0 Dummy SEAU(AU,NZ) 079847 AQV30UWCNXSA Engineer Assigned Engineer Departure(PDA) 0 0 0 BRIAN MARTIN 079848 AQV09UWLXXSA Engineer Assigned Engineer Departure(PDA) 862580000 0 0 ANDY & MISTY PARKER 0
ASC ref Model Status Sub Name Remarks
Engineer Remark 0 COMPLETED 0 ESCALATIONS
8286000359 POO 05/078286000359 POO 04/07 ETA 06/078286005418 POO 04/07 06/078286000359 SC CONF 10/078286000359 NEED SCHE8286000359 POB. ETA 09/078286000359 SC TBC 10/078286000186 SC CONF 06/078286005419 RESCHEDULE 8286000359 SC CONF 05/078286005419 SC TBC 09/078286005419 POB ETA 05/078286005418 SC CONF 06/078286005418 SC CONF 05/078286000359 SC CONF 06/078286000359 SC CONF 005/07
0 SC TBC 06/078286005418 EXCH. REQ 06/078286000404 SC TBC 09/07 $8286000186 SC CONF 06/078286005419 SC CONF 06/078286000359 SC CONF 06/078286000186 SC CONF 06/078286000404 SC CONF 09/078286005419 SC CONF 09/078286000359 GD8286000404 SC TBC 09/078286000359 SC TBC 10/078286005420 MONITORING 8286000186 SC TBC 09/078286000186 BILLING8286000359 BILLING8286000186 WAITING QUOTE $8286005418 SC CONF 05/078286005419 JAMES TO BE UPDATED 8286005419 WAITING QUOTE $8286005419 BILLING8286000186 BILLING
8286000404 SC CONF 06/078286005418 SC CONF 05/078286005419 SC CONF 06/078286000359 SC CONF 06/078286000359 ESCALATIONS
0 SC CONF 05/078286000359 SC CONF 09/07
0 SC CONF 05/070 SC CONF 05/07
8286000404 BILLING8286005419 COMPLETED 8286005419 SC CONF 06/07
0 WAITING QUOTE $8286000186 SC CONF 06/07
0 SC CONF 06/078286005419 GD8286000359 ESCALATIONS 8286005418 WAIITING INFO
0 SC CONF 06/078286000359 SC CONF 06/078286004314 REBIRTH 8286000359
082860001858286000359
0828600018582860003598286005418
0828600431482860004048286000404828600542082860004048286005419
00
828600035382860003538286000185
82860004048286000353
08286005418
082860003598286000353828600035382860054188286000353828600018682860001868286004314828600018582860003538286000185828600035382860054198286000353828600035382860054198286000186828600035382860003538286000186
082860004048286000353828600018682860043148286005419828600035982860054198286005419828600541982860004048286000359828600018682860003598286000404
0