palais des

congrès

Tunis

8 et 9 février

2012

Support your Microsoft Cloud with

Microsoft Services

Anis Chebbi Services Executive Microsoft Tunisia

Patrick Matta Senior IT Manager Microsoft NEPA

Agenda

Microsoft’s Cloud approach Implementation

Value Proposition and Overview

Microsoft Services Cloud Offerings

Data Center Services

Journey to the Cloud

Microsoft IT ShowCase: Server Virtualization

Microsoft’s Cloud approach

Implementation 1

200+ CLOUD SERVICES

59 markets and

36 languages

76 markets and

48 languages

The Microsoft Data Center Strategy Approximately 100 Data Centers Distributed Globally

Quincy, Washington Chicago, Illinois San Antonio, Texas Generation 4 Data centers

Dublin, Ireland

2 Value Proposition and

Overview

What is Cloud computing?

Private Cloud Cloud Computing with

company resources

On-demand delivery of applications as standardized IT services

Public Cloud Cloud Computing with

globally shared resources

Elastic Dynamic Self-Service

What is a Private Cloud?

Operating System

Virtualization

A Private Cloud presents the OS

and virtualization resources as a

pool of shared resource

The resource pool is created

through management, based on

business rules and executed

through automation.

Management

You no longer think about

numbers of VMs, server ratios,

memory or storage but instead

on how much compute resources

you have access to

Your focus now shifts to the

applications, where you rely on

the pool of resources to supply

the right capacity and capabilities

Benefits of a Private Cloud

Beyond Large-Scale Virtualization

Operating System

Virtualization

Management The Applications can be turned

on, off, moved & scaled

Elasticity

The Applications use as much or

as little of the resource pool as

needed

Dynamic The Applications can be

provisioned by end-users based

on business requirements

Self-service

The ability to scale is now based on the

application’s needs, not limited by the underlying

resources;

Server, VM, or even the datacenter

Cloud under your control

Slide 12

Private Cloud Public Cloud

IDENTITY

MANAGEMENT

DATABASE

DEVELOPMENT

MOBILITY VM ROLE

Microsoft Services Cloud Offerings

Private Cloud : Data Center Services

Public/Hybrid Cloud: Journey to the

Cloud

3

Data Center Management Challenges

IT and Business Alignment

IT service availability and performance drive investments.

Application-focused virtualization and management are increasingly important.

Mixed environments add complexity.

Improve Operational Efficiency

Virtualization still seen as a key driver to reduce operational costs.

Need to efficiently manage virtualized environments.

Compliance costs continue to rise with increased regulatory pressures.

Improve Business Responsiveness

Cloud computing increases IT agility and cost expectations.

Unpredictable business demand for data center services.

Need for elastic and flexible IT capabilities to meet business demands.

Optimize Service Delivery

Centralize Management,

Invest in Automation

Enable Cloud Computing

Microsoft Services Datacenter Services Microsoft Services can help you with your planning, deployment, transition, and support for transforming your data center.

Turnkey private cloud and

transformational services.

Microsoft Services IT Operations Consulting and Microsoft Services

Premier Support included in solution.

Industry-leading data center principles and design patterns from Microsoft

Global Foundation Services.

Integrated solution architecture across Windows Server® Hyper-V™, Microsoft® System Center, and Microsoft ® Forefront ® .

Infrastructure management automation using Opalis and Microsoft® Solution

Accelerators.

IaaS Transformation

Optimized Data Center

Transformation

Secure and Well-Managed Data Center

Transformation

Datacenter Services Solutions

Microsoft Confidential

17

Infrastructure as a Service

Overview • Automated deployment of

scale-units (15+1 node cluster).

• Tenant interface for automated provisioning of base VMs (Sm, Med, Lrg).

• Automated patching of hosts with no downtime to VMs.

• Automated fault detection and resolution.

• Built-in tenant and admin reporting (incl. cost model).

• Automated deployment of management infrastructure.

• Can be customized to integrate with business logic.

• Designed for general purpose (80% of scenarios).

Microsoft Confidential

18

Infrastructure as a Service

Security

Orchestration

Management

Automation

Virtualization

Servers

Network

Storage

Service Management Approve Service

Request

Security UpdatesReceived

Initiate UpdateWorkflow

Initiate Maint.Mode on Host

Migrate VMs off Host

VM Live Migration

Patch PhysicalHost

Patch MasterImage

Patch Installation

Patch Installation

Migrate VMsEnsure Separation

Report Workflow Results

End Maint.Mode on Host

Verify HostAvailability

Run HostHealth Check

Investigate AnyIssues

Migrate VMsBack

VM Live Migration

Verify Hyper-V Health

Verify ServerHealth

Verify Network Connectivity

Verify Storage Connectivity

Verify Patch Installation

Report Workflow Results

Investigate AnyIssues

ContinueWorkflow

ContinueWorkflow

Migrate VMs off Host

22

The Microsoft Services Advantage

Microsoft Services can help you deploy your

Datacenter Services Solution more effectively.

Worldwide deployments and delivery experience.

Experienced

Engaged from start to finish to enable stabilization and knowledge transfer to your IT staff.

Accountable

Knowledge transfer of all recommended practices, Microsoft product expertise, and implementation experience.

Knowledgeable

Higher efficiency, due to the proven methodologies and structured approach.

Efficient

23

Data Center Services Implementation

Microsoft Services can help you maximize your investment in a private cloud data center strategy through a…

Data Center Assessment 3–5 Days

Production Architecture and Pilot 3–6 Months*

Proof of Concept 3–4 Weeks

*Includes Assessment

and Proof of Concept

24

Journey To the Cloud

Drivers

Strategy

Business benefits

Capabilities

Processes

Organization

Programs and projects

Roadmap

Technology

Value Model

Stakeholders IT Service KPI

Industry

Sector

Market

Business Case

Reference Architecture

Scenario

Business change

Investment objective

Workload

Feature

Location Solution architecture

Infrastructure

25

Stakeholder Perspectives Customer

Enterprise Architect

Domain Experts

Value Realization Framework

Stable framework with a focus on improvement

Enabling others to extend the platform

Extensible model for 3rd party content integration

Reduce time to develop content

Increase content utilization

Evidence for opportunity identification

Proven practices

Improved time to value

Accelerate business objectives

Business value driven IT programs

Maximize IT investments

26

Measure

Value Delivery Cycle

Prioritization and Planning

Initiative

Planning

Value

Realization

Other

Governance and Oversight

Initiative Planning

Service Delivery Plan

and Scorecard

Internal IT Microsoft Services

Hybrid

Partner of Choice

Solution Delivery

Strategic Plan

Architecture Plan

Business Case

Value Realization

Plan

4 Microsoft IT ShowCase: Server

Virtualization

Server Virtualization

&

Cloud

v3

Microsoft Confidential

Content

• MS IT Environment

• What is Microsoft Server Virtualization?

• Why Is MSIT Using Hyper-V?

• What Is MSIT’s Current Virtualization State?

• How Does MSIT Operate Hyper-V?

• What Are MSIT’s Lessons Learned With Virtualization?

• MSIT Cloud Adoption Strategy

• Conclusions

31 2/8/2012

Microsoft Confidential

MS IT Environment

32 2/8/2012

240K Windows 7

clients

200K Office clients

200K or more

SharePoint Sites

First and Best Customer 6 data centers

11K production servers

5K pre-production servers

106 countries

648 buildings

300K managed computers

750K+ managed devices

200K+ end users

Enterprise Infrastructure

73,000,000+ internal IMs per month

111,000+ user mailboxes

1,200,000+ remote connections per month

High Scale Processes

Virtual Machines make up more than 55% of our total Windows Server

population in MSIT, as of today

About 1600 physical servers of differing configurations host about

7000 Virtual Machines

Highest VM concentrations are in enterprise datacenters

Microsoft Confidential

What Is Microsoft Server Virtualization?

Virtualization enables a single physical server to host multiple "guest servers",

while each guest server perceives itself to be a fully distinct and independent

server

Each virtual machine has their own representation of hardware, an isolated OS and

application environment, and a unique network and security identity

Microsoft Confidential

Why Is MSIT Using Hyper-V?

34 2/8/2012

Microsoft Confidential

How Does MSIT Implement Hyper-V?

35 2/8/2012

The preferred infrastructure platform is the

MSIT “Scale Unit”

Hyper-V R2 deployments on the Scale

Unit utilize 16 node clusters to

minimize sunk capacity and maximize

flexibility

All server consolidation hosts run Windows

Server 2008 Enterprise Server Core, with R2

the current standard

All virtual desktop infrastructure (VDI) hosts

run Hyper-V Server R2

Virtual machine configurations and

resource allocations are very similar to

those of the same workload on a physical

machine

Microsoft Confidential

File Services

Print Services

DDS Service (Products Repl.)

Intellimirror Service (MyDocs)

Windows Deployment Services

(WDS)

SCCM (SMS)

Read Only Domain Controller

Microsoft Confidential

How Does MSIT Operate Hyper-V?

All virtualization hosts are managed centrally, by a full compliment of

tools that are appropriate for the environment and platform

System Center Configuration Manager, Operations Manager, and Virtual Machine

Manager agents are deployed and provide central administration

Hardware support agents, antivirus, and other tools provide additional functions

37 2/8/2012

Microsoft Confidential

MSIT Cloud Strategy

39

Savin

gs

FY13: 15%

apps in the

Cloud

FY11: Less than

5% apps in the

Cloud

FY15:

80% apps

in the

Cloud

Portfolio Mix in FY15

20% Apps

retired or

“last to

move” 50%

Apps moved

to Cloud in

VM role 20% Apps re-

architected

for Cloud 10%

New apps

written

directly to

Cloud

MSIT Azure Adoption Strategy:

Existing Portfolio Evaluation Framework

Microsoft Confidential

MSIT Cloud Adoption Strategy: Existing Portfolio Evaluation Framework

Microsoft Confidential

What did MSIT learn from its experience with

Virtualization?

Always strive to “virtualize appropriately”

Apply best practices for optimizing performance

Provision and manage VMs similarly to physical

machines

Ensure you maintain capacity slightly ahead of the

demand

Simplify and standardize the host computer and

virtual machine configuration, as much as possible

41 2/8/2012

Microsoft Confidential

Conclusions

Machine virtualization continues to increase Microsoft IT’s

operational efficiency in the server space

Use of virtualization has reduced MSIT’s space and power

consumption significantly

Proper use of virtualization has allowed Microsoft to avoid millions

of dollars of capital spend

MSIT has been able to pass-along cost savings

Machine virtualization and complimentary technologies are critical

parts of MSIT’s business strategies and meeting their priorities

42 2/8/2012

Slide 43

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market

conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.