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Survival or Thrivival?Survival or Thrivival?Maneuvering through Change & TransitionManeuvering through Change & Transition
Volunteer Learning Team Volunteer Learning Team ConferenceConference
Girl Scouts of Western Washington, 2011Girl Scouts of Western Washington, 2011
Keys to SuccessKeys to Success
Provide a Provide a LanguageLanguage for Change for Change
Build a Build a FrameworkFramework for Understanding for Understanding
Tactically Tactically PlanPlan for the Business for the Business Mechanics & Human DynamicsMechanics & Human Dynamics
Creating a Language…Creating a Language…
What’s the difference between What’s the difference between ChangeChange & & TransitionTransition??
C H A N G EC H A N G E ExternalExternal FrequentFrequent Defined time-frameDefined time-frame Defined EventDefined Event Socially Accepted Socially Accepted Socially SupportedSocially Supported
T R A N S I T I O NT R A N S I T I O N
InfrequentInfrequentNo time-frameNo time-frameMultifacetedMultifacetedInternalInternalNot Socially AcceptedNot Socially AcceptedSocially UnsupportedSocially Unsupported
Where Lasting Change BeginsWhere Lasting Change Begins
ME
YOUWE
“Thrivival”
When Survival OccursWhen Survival Occurs
WE
You
Me
Reality Check!Reality Check!
Draw Your Circles of Where Draw Your Circles of Where Your “Me/You/We” is with the Your “Me/You/We” is with the
Current Changes!Current Changes!
Framework for Framework for TransitionTransition
UNIVERSAL PHASES OF UNIVERSAL PHASES OF TRANSITIONTRANSITION
Phase
LOSS OF OLD
Phase
CHAOTICCHANGE
Phase
EMERGINGIDENTITY
Phase
FULL-SCALE
CHANGE
PHASE 1ENDINGS
PHASE 2MORPHING
PHASE 3BEGINNING
PHASE 4ATTAINMENT
Loss ofOld
ChaoticChange
EmergingIdentity
Full-ScaleChange
AngerFrustrationSadness
LossRumorsDenial
DetachmentConfusionResistance
SabotageCliquesCannibalism
ExcitementCommitmentRenewed Faith
New FocusNew ActionsNew Beliefs
AchievementPrideSatisfaction
Natural rhythmCohesionResults
UNIVERSAL PHASES OF TRANSITION
PATTERNS OF TRANSITIONPATTERNS OF TRANSITION
EndingsEndings MorphingMorphing BeginningBeginning AttainmentAttainment
Reality Check!Reality Check!
Draw the Picture of Your Draw the Picture of Your Pattern of TransitionPattern of Transition
Thriving Through Thriving Through TransitionTransition
Tactical, Practical & Tactical, Practical & AccountableAccountable
Actions to TakeActions to Take
Tools For SuccessTools For SuccessPHASE 1PHASE 1
DO’SDO’S Get OrientedGet Oriented Inventory What’s Inventory What’s
ChangingChanging Sort & Express Sort & Express
DON’TSDON’TS DiscountDiscount DevalueDevalue IgnoreIgnore
Your Thoughts?Your Thoughts?
#1#1What is ONE thing you need What is ONE thing you need
to let go to move through our to let go to move through our current changes?current changes?
Consequences for NOT EngagingConsequences for NOT Engaging PHASE 1 PHASE 1
Same ‘OlSame ‘Ol
Leave BehindsLeave Behinds
PollutionPollution
Tools for SuccessTools for SuccessPhase 2Phase 2
DO’SDO’S
● Communicate Clearly & Communicate Clearly & OftenOften
● Temporary fixesTemporary fixes
● Be Creative!Be Creative!
DON’TSDON’TS
• Personally Shut DownPersonally Shut Down
• Obsess on disastersObsess on disasters
• Make negatives into Make negatives into positivespositives
Your Thoughts?Your Thoughts?
#2#2
What is your main concern What is your main concern about our current changes?about our current changes?
Consequences for NOT EngagingConsequences for NOT Engaging PHASE 2 PHASE 2
Walking ZombiesWalking Zombies
Unintended ChangesUnintended Changes
False StartsFalse Starts
Tools for SuccessTools for SuccessPhase 3Phase 3
DO’SDO’S Make Requests Make Requests ……Aim and fireAim and fire Practice new skillsPractice new skills Create “home-runs”Create “home-runs”
DON’TSDON’TS Do it all YourselfDo it all Yourself Focus on “Ready”Focus on “Ready” Wait-and-SeeWait-and-See Eat the whole Eat the whole
elephantelephant
Your Thoughts?Your Thoughts?
#3#3
What do you need most What do you need most
from Us and how will I get it?from Us and how will I get it?
Consequences for NOT EngagingConsequences for NOT EngagingPHASE 3PHASE 3
Polishing the DoorsPolishing the DoorsSilo ReconstructionSilo Reconstruction10-Headed Beast10-Headed Beast
Tools for SuccessTools for SuccessPHASE 4PHASE 4
DO’SDO’S Define SuccessDefine Success Establish SignsEstablish Signs Track progress & Track progress &
self-correct self-correct Reward successReward success
DON’TSDON’TS Forget the visionForget the vision Overlook Overlook
mistakes & mistakes & landmineslandmines
Ignore efforts & Ignore efforts & achievementachievement
Your Thoughts?Your Thoughts?
#4#4
When will you know we’ve When will you know we’ve been successful with all the been successful with all the
changes?changes?
Consequences for NOT EngagingConsequences for NOT EngagingPHASE 4PHASE 4
Invisible successInvisible success
Melt-down & burn-outMelt-down & burn-out
Limping ThoroughbredLimping Thoroughbred
Wrap UpWrap Up
3-2-13-2-1