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The GovLoop Story Connecting 50,000+ Employees from Local, State, Federal Government
The GovLoop Story Connecting 50,000+ Employees from Local, State, Federal Government
Making Government Awesome
How Do We Create an Awesome Government When….
Need to Collaborate and Innovate
GovLoop’s PurposeIndicate a Problem – Millions of government employees working on similar issues without an outlet to communicate. Without communicating with one another a gap in knowledge was created.
Provide a Solution GovLoop creates a knowledge network to connect, engage and train government employees.
• ~20 Million Government Employees• 2.1 million federal employees
• 19,429 Municipal Governments• 21,300 Distinct organizations across federal legislative, executive, and judicial
ARE WE RECREATING THE WHEEL? lS THERE ROOM FOR COLLABORATION
U.S. Statistics
At Work, Where Do People Go to:
Ask a question about their project
Find out about other similar projects in government
Get career advice or mentorship
Get best practices about a specific technology or project
In past, simply asked peers at work or people you already knew
How do you expand the network to solve government problems
What We Do: Help Jack Be Awesome
Get Smart on Latest News & Trends
Best Practices from others
Training to Do Job Better, Staying competitive
Research on Making Decisions
Make Me Famous, Smart
Get Next Job, Mentorship
Connect with My Peers(online, in‐person), Meeting new contacts, expanding network
Sense of Belonging, Camaraderie, Fun
GovLoop
GovLoop Founder
•• DoDo‐‐Gooder:Gooder: 3rd Gen Public Servant, DHS Fellow, Multiple Gov Agencies
•• Innovator:Innovator: Co‐Founder, Young Government Leaders
•• Award Winner:Award Winner: 2006 Rising Star Award, 2007 Fed 100 Winner
•• Speaker:Speaker: 25+ Conferences, Brookings, Harvard Kennedy School•• Author:Author: Wikinomics, Federal Times, Public Manager
•• Athlete: Athlete: Used to be good at golf – 3rd in State
•• Scholar: Scholar: Miami (OH) and UPenn
•• Gentleman: Gentleman: Likes Cats and Babies
Evolution of GovLoop
50,000 Members
20,000 Members
10,000 Members
Community Leaders
GovLoop Launched
GovLoop Idea
Added New
Features
President/Build Team
President/Build Team
Growth In Depth of Content
Growth In Depth of Content
Grow Big, Stay SmallGrow Big, Stay Small
Passionate VolunteersPassionate Volunteers
YoungFed.
Passionate Fed Working to Connect Government to Improve Government
Nov 2011
Sept 2009
Jun 2009
Jan 2009
June 2008
Jan2008Jan
2008
Social Media in the Public Sector by the NumbersAgency Adoption
of Federal Agencies started using Social Media within the last 2+ years.
of Federal Agencies have started using Social Media within the last year.
Source:Market Connections 2011 Social Media in the Public Sector Study, Oct. 2011http://www.marketconnectionsinc.com/Reports/social-media-in-the-public-sector-2011.html
Social Media in the Public Sector by the Numbers: Agency Access to Social Media Channels
Social Media in the Public Sector by the Numbers
Federal Social Media Consumption over next 12-18 months
Community: Member OverviewTop 10 Agencies on GovLoop1.Dept. of Defense2.Dept. of Health & Human Services3.Dept. of Agriculture4.Dept. of Veterans Affairs5.Dept. of Homeland Security6.General Services Admin.7.Dept. of Commerce8.Environmental Protection Agency9.Dept. of Transportation10. Dept. of Labor
International
1,421 Euro-Loopers
“GovLoop.com is a great community site for public servants. It's pretty much their Facebook.”
– Craig NewmarkFounder of Craigslist.com
“New technologies and social networks such as GovLoop are great for cross‐agency
collaboration and public‐private partnerships.”
‐ Beverly Godwin, GSA Director of USA.gov andFormer White House Office of New Media
Real questions
Real advice
Have real impactPeople want to solve real problems with impact
Solving real problems like acquisitions
Multiple forms of engagementOnline to offline, informal to formal
What I’ve Learned about Community Building• It’s REALLY REALLY Hard• Most people fail• There’s a talent/skill• Hard to be consistent• There’s a difference between just doing it and doing it well
• Many similar reasons to why conferences or associations or magazines succeed/fail
Lessons on Gov’t Collaboration
• People truly want to help others in gov’t• People love learning what other agencies are doing and getting peer best practices and ideas
• The “What If’s” never come true – haven’t run into bad issues of people misbehaving
• People will share but it has to be facilitated, safe, and easy for them
How to Engineer an Awesome Online Community • Find a Great Topic• Define scope and success• Give it resources• Reach out to target members• Treat everyone like a guest• Need great content• Remind remind• Monitor and metrics• Make it fun
• Join GovLoop Today and Learn and Ask Questions
• Help You Set Up a GovLoop Network
• Volunteer to Be Community Facilitator
• Mentors & Rock Your Resume Service
• Send me ideas on what would make GL more awesome
What You Can Do?
