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EMERGING TRENDS INEMPLOYEE TRAINING
ANDDEVELOPMENT
SHITANSH NIGAM
JL14PGDM051
“Training is expensive. Without training it is more expensive.”
-Jawaharlal Nehru
“Learning and leadership are indispensible to each other. ”
-J.F Kennedy
TRAINING
The act of increasing the skills of an employee for doing a particular job, and thus it’s a process of learning a sequence of programmed behaviour to do that particular job.
DEVELOPMENT
It refers broadly to the nature and direction of change induced in employees, through the process of training and educative process.
TRAINING & DEVELOPMENT???
HOW DOES IT HELP??
Increase In Efficiency
Versatility In Operations
Employee Stability
Improves Quality
Benefits the Individual Benefits the Organisation
Benefits The Personnel & Human Relations, Intra Group, Internal Group Relations
Short Term focus
Task oriented
Group based
Focuses on “Today” needs
Compliance area strength
Long Term focus
Skills oriented
Individual Based
Leads for “Tomorrow” results
Opportunities to develop strategic approach
Training DEVELOPMENT
TRAINING METHODS
ON-JOB TRAINING
DEMONSTRATION
JOB INSTRUCTION TRAINING
VESTIBULE TRAINING
APPRENTICESHIP
COACHING / UNDERSTUDY
JOB ROTATION
SIMULATION
SENSTIVITY TRAINING
To learn by doing itself – Basic Theme Learns the method involved and gets perfection over a specific
task. On experience, job performance will be high and become more
efficient.
ON-JOB TRAINING
DEMONSTRATION Describes and displays More effective – mechanical operations Combined with lectures and group discussions
VESTIBULE TRAINING
JOB INSTRUCTION TRAINING
Learn and develop skills in the similar situations. Lecture method and practical exercise (workshops) More freedom for experimentation.
‘Training through step-by-step’ Sequential arrangement of all steps. What, how & when to be done Providing job information-Positioning the trainees-try out work
performance-encouraging to ask questions.
Oldest and the most commonly used method More time spent on productive job Programme of assignments according to pre-determined
schedule Employees – Paid
APPRENTICESHIP
JOB ROTATION One job to another Broader view on system frame of reference Cooperative approach to different functions Confusion and affects performance
COACHING Direct personal instructions and guidance Continuous evaluation and correction Quick feedback
UNDERSTUDY Assist and will be supervised. To develop family members/ sponsored candidates
COACHING / UNDERSTUDY
Duplication of organisational situations in a learning environment
A single brief session Adapt to the situation and perceptions of various roles Trainees participation is full Will be provided with feedbacks and self evaluation by
themselves
eg. CHANAKYA BUSINES SIMULATION GAME
SIMULATION TRAINING
SENSTIVITY TRAINING
Sensitivity training is about making people understand about themselves and others reasonably, which is done by developing in them social sensitivity and behavioral flexibility. It involves following steps-
Unfreezing the Old Values
Development of New Values
Freezing New Values
NEW TRENDS
EDU-TAINMENT/
ENTER-TRAINMENT
CBT (Going Mobile)
CD-ROM, DVD
INTERACTIVE
VIDEOS
LEARNING
PORTALS
DISTANCE LEARNING
WALKABOUT
ACTION LEARNIN
G
VIRTUAL REALITY
BLENDED LEARNING
EDU-TAINMET/ENTER-TRAINMENT
Educational entertainment is content designed to educate and to entertain. It includes content that is primarily educational but has incidental entertainment value, and content that is mostly entertaining but contains educational value. They may be used to teach academic lessons or help individuals learn social skills.
Brands that trust him:
IBMCiplaMaruti SuzukiReliance Comm.Future GeneraliNokiaFortisHDFC ErgoEtc Etc….Mr. Akash Gautam
COMPUTER BASED TRAINING(GOING MOBILE) The training that occurs solely on the computer with individuals
interacting with a computer program to learn a given concept or training course.
Used in : Videocon Enterprises
ADVANTAGES DISADVANTAGES
Self-paced Provides variable training goals Interactive Proficiency is ensured Simulation is possible Drill and practice possible Higher levels of learning can be
addressed
Limitation in integration Logistics problems Can be expensive Students lack motivation Unable to adapt to the use
of computers More time to develop
CD-ROM, DVD,LASER DISC
INTERACTIVE VIDEOS
•A personal computer enables integrated animation, video clips, and graphics .
•Can be interactive using joy-stick or touch-screen monitor
•Used in: Pilgrim Nuclear Power Plant, Plymouth, Massachusetts
•Instruction is provided one-to-one
•Can interact with the program
•Used for technical and inter-personal skills
•Used in : APPLE
METHODS
INTERNET E-LEARNINGLEARNING PORTALS
•Various newsgroups
•Discussion groups
•Various blogs
•E –books
•World wide web : browser and a search engine
Instruction and delivery of training online
IncludesWeb-based trainingLearning portalsDistance learningVirtual reality
•Websites or online learning centers
•E-commerce transactions
•Provides access to training courses, services, and online learning communities
•Used in : Ford Motor Company
METHODS
DISTANCE LEARNING
Physical separation between the learners and the instructors
Two-way communications Use of audio and data links Using prepackaged learning
resources or courseware Requires peer support and
instructor help Used By: IBM, Kodak
Process Involved: Virtual classroomsAudio link btw instructor and traineeComputer software applicationsInstant polling technologyWhiteboard marking tools
Two types: Teleconferencing Individualized, personal CBT
ADVANTAGES Cost Reduction Access to experts Save travel costs and times
DISADVANTAGESLack of interactionTechnology issuesUnprepared trainers
WALKABOUT BASIC CHALLENGES
SKILLS USED
•Introduced by the Asian Institute of Management, Manila
•Trainee is left on his own to complete his training
•Minimum trainer intervention
•Adventure
•Creativity
•Practical skills
•Logical enquiry
•Opportunity seeking
•Goal setting
•Strategy formulation
•Planning
•Implementing
•Controlling
WALKABOUT
ACTION LEARNING ADVANTAGES
Learning is better experientially and mostly by doing.
Gives teams or work groups an actual problem, has them work on solving it and committing to as action plan, and then holds them accountable for carrying out the plan
Six sigma training programs use this method
Used by : NOVARITIS, G.E
Lies in its practicality. Promotes communication. Develops resilience and
determination.A way of transforming the culture
and providing continuous learningInvolves real-time problems
ACTION LEARNING
VIRTUAL REALITY
Provides three-dimensional learning experience
Allows simulations to be more realistic
Technology is used to stimulate the senses of the trainee
Use of audio interfaces, gloves that provide sense of touch etc.
Used in : Motorola
BLENDED TRAININGCombines online learning, face to face instruction, and other methods
ADVANTAGES
Increased learner control
More interaction
Brings learning into real life through discussions
More effective
EXPENDITURE ON T&DUSA = 1208$INDIA = 352$
CASE: WS ATKINS
TRAINING INWS-
ATKINS
CONCLUSION AMA Enterprise identifies the following trends that will have an impact on
the industry in 2015:
Companies will spend a huge amount in training and development
Edu-tainment / Enter-trainment will grow
Learning will continue to go mobile
MOOCS marketplace will take off
Technology will continue to revolutionize this market
Companies will depend more on outsourcing for training and development
Globalization will shape more leadership programs
Companies will turn to training to build employee loyalty