1
This Week:
Have You Taken
the Survey? 2
Performance Pay
Update 3
No Changes to
ALS Green Bags 4
InService Location
Change 5
Event DVDs are
Available! 6
Million Step
Challenge Update 7
Training Schedule 8
Medic Calendar 8
News From The Front Line June 27, 2011
The MEDIC Dispatch
Mecklenburg
EMS
Agency
Dates to
Remember:
June 27th
June InService
0800—1200
1800—2200
Medic Employee Survey
June 29th
June InService
1800—2200
Medic Employee Survey
June 30th
Performance Pay Tracking Period 3
Ends
Time is definitely ticking away for individuals who have
yet to pick up their EMS Week gifts. If you have not
already done so, please make arrangements to pick up
your gifts during the final three June InService
sessions left this week.
The PR department will have a table setup in the lobby
area of the new building to distribute the remaining
EMS Week gifts for employees who submitted their
order by the first (April 27th) or second (May 12th)
submission deadline and did not pick up their gifts
during the Medic Store Open House hours last month.
Be sure to get your EMS Week gifts during June
InService!
If you did not place an EMS Week gift order and would
like to receive a gift, please wait until all preordered
gifts have been distributed. After all preordered gifts have been distributed, the PR department
will send out a communications to Medic employees notifying if and how many extras of each
EMS Week gift type we have in stock. Please be sure to reply to that e-mail if you would like to
make a gift selection at this time.
Any remaining gifts that have not been picked up or requested by Tuesday, July 5th will be
placed in the Medic Store inventory and will be up for grabs.
Please contact Nikkie Perry at [email protected] if you have any questions about the EMS
Week Gift distribution process. Thank you in advance for your cooperation.
Time is Ticking!
Option#1:
MedicLogoTumbler
andThermosGiftSet
Option#2:
MedicLunchbox
Option#3:
MedicPadfolio
2
It’s time to make your opinion count by sharing how we
can improve as an Agency!
Medic Employee Survey: June 21nd—29th, 2011
Your final opportunity to take the annual Medic
Employee Survey will be tomorrow, June 27th thru June
29th.
Field employees will take it during June in-service
CMED and other Medic staff members will take it at designated times during this period
If the thought of taking part in another survey causes you to roll your eyes, consider this:
Thanks to last year’s survey feedback, a host of good ideas came to light and were
subsequently implemented within the Agency.
Improved employee recognition programs
Better vehicle cleanliness
New equipment bags on trucks
More employee engagement and involvement in Agency initiatives
**Shift bid process
**Employee lounge and fitness room design
Have You Taken The Survey?
Medic Employee Survey June 21st—29th, 2011
Make a difference!Make a difference!Make a difference!
Make it constructive Make it fair
3
The third Performance Pay tracking
period is set to end on Thursday,
June 30th. Please note that calculations
including Patient Satisfaction surveys
generally run two weeks after the
tracking period has ended. Final
results for the tracking period won’t
be available until mid-July.
Assuming we have met all of our
performance targets, payouts will be
made to all qualified, full-time Medic
employees (who have been with the
Agency for the entire tracking
period) on the last July pay period.
Please do not call Terry Bell or
anyone else in the Finance
department wondering when the
performance pay is coming. We have not officially hit the target yet (as patient satisfaction isn’t done reporting) and there is
no payout until all of the data tracking is complete and we know if we hit our targets.
Thanks to everyone for their hard work during this third performance tracking period!
Performance Pay Update
We would like to extend special birthday wishes to the following employees celebrating a birthday in the month of July:
Happy Birthday!
Kelly Flynn July 3
J. Conroy July 3
Shante Rivers July 5
Christopher Scata-Penny July 5
Shenna Miller-Dade July 9
Nickolas Whitaker July 10
Ronald Patterson July 10
Greg Sherrell July 11
Frank Doggett July 12
John Crunk July 13
Amy Hein July 14
Kevin Caldwell July 14
Daniel Baltimore July 14
Jason Barr July 16
Mike Gilmore July 17
Christopher Zornrow July 17
Lindsay Smith July 18
Buck Morgan July 18
Kim Krakower July 20
Vashti Lynch July 21
Katie Pike July 22
Matt Campbell July 23
Ashley Doolittle July 23
Jeffrey Perkel July 24
Deanna Vandeventer July 26
Amber Davis July 27
Chris Mauldin July 27
Michael Regan July 28
Shannon Deas July 29
Steve McAuley July 26
Matthew Deedrick July 29
Kevin Staley July 29
Dale Cordice July 30
Eric Morrison July 30
Brian Shimberg July 31
4
Several field employees will receive or have already
received an email notification about their shift change from
the Field-Wide Shift Bid that was completed back in April.
This notification does not require any action and only
serves as confirmation that a shift change was completed
effective 6/14/11. The shift change notification email is
not linked to the current mini-bid.
Below is an example of the email and, again, no action is
required on behalf of the employee:
Hello,
Personal Action Form for SHIFT CHANGE For "Employee
name" has been approved and processed by scheduling. The
effective date of this request is 6/14/2011. HR will process this
accordingly.
Thanks
Shift Change Email Notifications
As a result of the
information received from
the shift survey, the
Scheduling department
would like to provide
employees with another
overtime option. Many
employees expressed interest in extending their shift by
coming in early or staying late.
The Scheduling department has begun posting a note on the
schedule that indicates the availability of this option. This
option will require that both crew members that are
scheduled on the truck to be in agreement with the
extended shift time.
Employees will be encouraged to notify Scheduling
(primary), the OA or Operations Supervisor by 2200 the
day before their extended shift occurs. This will
enable Operations to schedule the trucks in a manner that
takes extended shift times into account.
Extended Shift Overtime Option
The new Green ALS bags are
now in service on the
ambulances. Please do not
change the location or
quantity of any items in the
Green ALS bags so that we
stay consistent for each bag.
The location and quantities are a
continual work in progress.
Some items will be moved based
on feedback and future changes.
For example, when the bags for
the oxygen tanks are put into
service, it will free up space
within the green bag.
If you have any suggestions for
the location of particular item in the Green ALS Bag,
please contact Don Shue at [email protected] or
Bryan Edwards at [email protected]. Thank you.
No Changes to Green ALS Bags
Medic has
received
notification
from the
Charlotte
Fire
Department
(CFD) of our
ambulances
being posted
in front of
the CFD
General Office on Ninth Street.
Please be advised that the CFD General Office is NOT
to be used as a standby post. Medic crews should utilize
Post 61 which is located directly across the street from the
Hal Marshall building.
Thank you in advance for your cooperation with this
request.
No Standbys at CFD General Office
5
An OPTIONAL, mini shift bid will begin today and is
designed only for those who wish to change their
current shift. The bid will be processed online only via
the Medic Shift Bid link at http://www.medic911.com/
shift_bid
Important Note:
Please take your vacation plans into consideration prior to
changing shifts. Existing approved vacation days will
continue to be honored with your shift change. However, if
new days are needed as a result of your choice to change
shifts, the new days will require a new benefit leave request
and will be treated as a new request and only approved if
staffing permits. New benefit leave requests, as a result of a
shift change in the bid, will not be automatically approved.
Mini Shift Bid Open - 6/20
Submission Deadline - 6/29
Assignments Posted - 6/30
New Shifts Begin - 7/12
Please contact Bryan Runyan at [email protected] if
you have any questions about the Medic Mini Shift Bid.
Mini Shift Bid Notice
June
June 21st 1800—2200
June 23rd 1200—1600
June 24th 0800—1200
June 27th 0800—1200
1800—2200
June 29th 1800—2200
August
August 2nd 1800—2200
August 4th 1200—1600
August 5th 0800—1200
August 8nd 0800—1200
1800—2200
August 9th 0800—2200
August 10th 0800—1200
Please be sure to register for ONE of the following dates and times for each InService
month listed below. ** Please note Medic InService WILL NOT be held in July.**
All employees must be in uniform. Please contact a member of the Learning & Development
department if you have any questions. Thank you.
Upcoming Medic InService Schedule
Please be advised that
ALL June InService
sessions will be held
in the new
building .
Employees are
encouraged to park
along the bush line
and enter from the
FRONT of the new
building. There will be no access to the new building
through the vehicle bays. The Learning and Development
department has taken steps to grant all Medic employees
front door access to the new building.
All employees must sign-in using the sign-in rosters in
order to submit your attendance to payroll for processing
as there is no time clock in the new building.
Please contact a member of the Learning and Development
department if you have any questions about this month’s
InService location change. Thank you.
InService Location Change
6
Medic would like to invite all
our employees and their families
to take part in one of America’s
favorite pastimes ….baseball!
Join us on Saturday, July 16th
at 7:30 pm as the Charlotte
Knights take on the Louisville
Bats at Knights Stadium in Fort
Mill, SC. The event will feature
a Post Game Fireworks show in
addition to the fun, food, family
and baseball lineup!
More information about ticket
prices and maximum number of
invited guests per Medic
employee will be forthcoming in
future editions of the Dispatch.
Please be sure to save the date for Saturday, July 16th
for our next Medic Night outing.
Hope to see you there!
Take Me Out to the Ballgame!
The Lead Team would
like to thank all of the
field staff members who
provided feedback in last
month’s CE session on
ways to improve our
STEMI patient care and
cut down the time it takes
to get such a patient to
the Cath Lab.
Dr. Swanson brought your feedback into last week’s
Medical Operations meeting where it was reviewed and
discussed. There were some very creative ideas brought
forward and some of this feedback will surely find their
way into a future iteration of our STEMI care protocol.
Thank you all for your continued commitment to
improving patient care here at Medic as well as for sharing
your ideas with the team.
Thank you to everyone that attended the annual Medic
Employee Recognition Event June 7th and 8th at the
McGlohon Theatre.
The PR Department will begin distributing all ROSC pins to
Field Supervisors starting this week! Field Supervisors will
then personally hand out ROSC pins to their respective
employees.
Photos from both events are available online. Please copy
and paste the links below in your web browser to access:
https://
picasaweb.google.com/105017956977888511564/2011E
mployeeRecognitionCeremonyJune7th#
https://
picasaweb.google.com/105017956977888511564/2011E
mployeeRecognitionCeremonyJune8th#
ROSC Pins Thank You!
DVDs from the 2011 Employee Recognition Events have
arrived!
The PR department currently has DVD copies of each
night up for grabs. Simply E-MAIL your request for the
2011 Employee Recognition DVD and indicate which night
(June 7th or June 8th) you
would like a copy of to
DVDs will be distributed
on a first come, first serve
basis.
Additional copies of the
2011 Employee Recognition
DVD will be created once
the current stock is
exhausted.
Here’s your opportunity
to re-live the wonderful
ceremony and share it
with friends and family!
Event DVDs Are Here!
7
Here is this week’s leader board! Remember when you reach the 250,000 mark you get
the first level prize. Stop by HR and let us see your pedometer or take a photo with
your cell phone and email it to [email protected] along with your mailbox number
and we will get it to you!
See the top 10 leader board below? Notice a trend? Come on girls let’s get stepping!
Top 10 (as recorded on Wednesday, June 22nd)
TIPS FOR WALKING FASTER
1. Use good posture. Walk tall, look forward
2. Keep your chest raised and shoulders relaxed
3. Swing arms front to back (not side to side - arms should not cross your body)
4. Pretend you are walking along a straight line. To go faster -- take smaller, faster steps.
5. Push off with your toes
6. Breathe naturally. Walk fast enough that your breathing is increased yet you are not out of breath
WALKING DON'TS
1. Do not over stride
2. Do not use too vigorous arm movements
3. Do not look at the ground
4. Do not hunch your shoulders
5. Do not carry hand weights or place weights on your ankles
What’s the difference in power walking, fitness walking and race-walking?
Fitness walking is called by many different names - power walking, fitness walking, health walking.
Fitness walking is much more than a stroll or nature walk. When fitness walking, you incorporate the muscles of the upper
body. It burns approximately the same calories as running, yet it is much easier on the body. Because more muscles are used
it burns calories much quicker than less aggressive walking. It also tones muscles in the buttocks, thighs, hips, shoulders,
upper back and abs. Most fitness walkers average about 12 to 15 minutes per mile.
Unlike race-walking, there is no official definition. Use the tips above to ensure good walking form and to increase
your pace.
Million Step Challenge Update
Don Shue 506,560 recorded steps
Ron Martin 422,583 recorded steps
Matthew Stegall 387,731 recorded steps
Joe Penner 378,509 recorded steps
Rob Graf 363,233 recorded steps
Asa Rhinehart 356,213 recorded steps
Jonathan Wise 339,259 recorded steps
Brent Cail 285,630 recorded steps
Jeff Williams 260,630 recorded steps
Noah Godbey 240,387 recorded steps
8
Visit Us on the Web!
www.medic911.com
MEDIC Mecklenburg EMS Agency
4525 Statesville Road
Charlotte, NC 28269
Tel: 704-943-6000
Fax: 704-943-6001
In-Service
Training
Medic Events
Holidays
Recertification Testing
June 2011 Sun Mon Tue Wed Thu Fri Sat
29 B
30 A
31 A 1 B
Start of National
CPR/AED Awareness
Week
2 B
May Makeup InService
1200—1600
3 A
4 A
5 A
6 B
7 B
May Makeup InService
0800—1200
A Night of Honor
1800—2000
8 A
A Night of Honor
1800—2000
9 A
10 B
11 B
12 B
13 A
14 A
15 B
16 B
17 A
May Makeup InService
0800—1200
18 A
19 A
20 B
21 B
Admin Survey Session—1130
June InService
1800—2200
Medic Employee Survey
22 A
23 A
June InService
1200—1600
Medic Employee Survey
24 B
June InService
0800—1200
Medic Employee Survey
25 B
26 B
27 A
June InService
0800—1200
1800—2200
Medic Employee Survey
28 A 29 B
June InService
1800—2200
Medic Employee Survey
30 B
Performance Pay Tracking—Period 3
Ends
1 A
2011 Training Schedule
AHA Refresher Class Schedule at CPCC
CPR
JUL - 18 (EMT 7402 05), 20 (EMT 7402 07) 1300—1700
19 (EMT 7402 06), 21 (EMT 7402 08) 1800—2200
OCT - 17 (EMT 7402 09), 19 (EMT 7402 11) 1300—1700
18 (EMT 7402 10), 20 (EMT 7402 12) 1800—2200
PALS
AUG - 22 (EMT 7208 05), 24 (EMT 7208 07) 1300—1700
23 (EMT 7208 06), 25 (EMT 7208 08) 1800—2200
ACLS
SEPT - 19 (EMT 7207 05) , 21 (EMT 7207 07) 1300—1700
20 (EMT 7207 06) , 22 (EMT 7207 08) 1800—2200
PRE-REGISTRATION IS MANDATORY FOR ALL CLASSES. ALL AHA CLASSES HELD AT CPCC.
Important Notes about 2011 AHA
Refresher Classes at CPCC
To register, call CPCC at 704.330.4223
All classes will be held at CPCC’s CENTRAL
CAMPUS in the BELK Building.
Actual classroom number will be given at time of pre-
registration
A minimum of 10 students is required for each class.
ACLS & PALS classes will only be HELD TWICE A
YEAR
PALS will be held in the months of FEB & AUG
ACLS will be held in the months of MAR & SEPT
There will be NO CPR Classes in APRIL