1

This Week:

Have You Taken

the Survey? 2

Performance Pay

Update 3

No Changes to

ALS Green Bags 4

InService Location

Change 5

Event DVDs are

Available! 6

Million Step

Challenge Update 7

Training Schedule 8

Medic Calendar 8

News From The Front Line June 27, 2011

The MEDIC Dispatch

Mecklenburg

EMS

Agency

Dates to

Remember:

June 27th

June InService

0800—1200

1800—2200

Medic Employee Survey

June 29th

June InService

1800—2200

Medic Employee Survey

June 30th

Performance Pay Tracking Period 3

Ends

Time is definitely ticking away for individuals who have

yet to pick up their EMS Week gifts. If you have not

already done so, please make arrangements to pick up

your gifts during the final three June InService

sessions left this week.

The PR department will have a table setup in the lobby

area of the new building to distribute the remaining

EMS Week gifts for employees who submitted their

order by the first (April 27th) or second (May 12th)

submission deadline and did not pick up their gifts

during the Medic Store Open House hours last month.

Be sure to get your EMS Week gifts during June

InService!

If you did not place an EMS Week gift order and would

like to receive a gift, please wait until all preordered

gifts have been distributed. After all preordered gifts have been distributed, the PR department

will send out a communications to Medic employees notifying if and how many extras of each

EMS Week gift type we have in stock. Please be sure to reply to that e-mail if you would like to

make a gift selection at this time.

Any remaining gifts that have not been picked up or requested by Tuesday, July 5th will be

placed in the Medic Store inventory and will be up for grabs.

Please contact Nikkie Perry at nikkiep@medic911.com if you have any questions about the EMS

Week Gift distribution process. Thank you in advance for your cooperation.

Time is Ticking!

Option#1:

MedicLogoTumbler

andThermosGiftSet

Option#2:

MedicLunchbox

Option#3:

MedicPadfolio

2

It’s time to make your opinion count by sharing how we

can improve as an Agency!

Medic Employee Survey: June 21nd—29th, 2011

Your final opportunity to take the annual Medic

Employee Survey will be tomorrow, June 27th thru June

29th.

Field employees will take it during June in-service

CMED and other Medic staff members will take it at designated times during this period

If the thought of taking part in another survey causes you to roll your eyes, consider this:

Thanks to last year’s survey feedback, a host of good ideas came to light and were

subsequently implemented within the Agency.

Improved employee recognition programs

Better vehicle cleanliness

New equipment bags on trucks

More employee engagement and involvement in Agency initiatives

**Shift bid process

**Employee lounge and fitness room design

Have You Taken The Survey?

Medic Employee Survey June 21st—29th, 2011

Make a difference!Make a difference!Make a difference!

Make it constructive Make it fair

3

The third Performance Pay tracking

period is set to end on Thursday,

June 30th. Please note that calculations

including Patient Satisfaction surveys

generally run two weeks after the

tracking period has ended. Final

results for the tracking period won’t

be available until mid-July.

Assuming we have met all of our

performance targets, payouts will be

made to all qualified, full-time Medic

employees (who have been with the

Agency for the entire tracking

period) on the last July pay period.

Please do not call Terry Bell or

anyone else in the Finance

department wondering when the

performance pay is coming. We have not officially hit the target yet (as patient satisfaction isn’t done reporting) and there is

no payout until all of the data tracking is complete and we know if we hit our targets.

Thanks to everyone for their hard work during this third performance tracking period!

Performance Pay Update

We would like to extend special birthday wishes to the following employees celebrating a birthday in the month of July:

Happy Birthday!

Kelly Flynn July 3

J. Conroy July 3

Shante Rivers July 5

Christopher Scata-Penny July 5

Shenna Miller-Dade July 9

Nickolas Whitaker July 10

Ronald Patterson July 10

Greg Sherrell July 11

Frank Doggett July 12

John Crunk July 13

Amy Hein July 14

Kevin Caldwell July 14

Daniel Baltimore July 14

Jason Barr July 16

Mike Gilmore July 17

Christopher Zornrow July 17

Lindsay Smith July 18

Buck Morgan July 18

Kim Krakower July 20

Vashti Lynch July 21

Katie Pike July 22

Matt Campbell July 23

Ashley Doolittle July 23

Jeffrey Perkel July 24

Deanna Vandeventer July 26

Amber Davis July 27

Chris Mauldin July 27

Michael Regan July 28

Shannon Deas July 29

Steve McAuley July 26

Matthew Deedrick July 29

Kevin Staley July 29

Dale Cordice July 30

Eric Morrison July 30

Brian Shimberg July 31

4

Several field employees will receive or have already

received an email notification about their shift change from

the Field-Wide Shift Bid that was completed back in April.

This notification does not require any action and only

serves as confirmation that a shift change was completed

effective 6/14/11. The shift change notification email is

not linked to the current mini-bid.

Below is an example of the email and, again, no action is

required on behalf of the employee:

Hello,

Personal Action Form for SHIFT CHANGE For "Employee

name" has been approved and processed by scheduling. The

effective date of this request is 6/14/2011. HR will process this

accordingly.

Thanks

Shift Change Email Notifications

As a result of the

information received from

the shift survey, the

Scheduling department

would like to provide

employees with another

overtime option. Many

employees expressed interest in extending their shift by

coming in early or staying late.

The Scheduling department has begun posting a note on the

schedule that indicates the availability of this option. This

option will require that both crew members that are

scheduled on the truck to be in agreement with the

extended shift time.

Employees will be encouraged to notify Scheduling

(primary), the OA or Operations Supervisor by 2200 the

day before their extended shift occurs. This will

enable Operations to schedule the trucks in a manner that

takes extended shift times into account.

Extended Shift Overtime Option

The new Green ALS bags are

now in service on the

ambulances. Please do not

change the location or

quantity of any items in the

Green ALS bags so that we

stay consistent for each bag.

The location and quantities are a

continual work in progress.

Some items will be moved based

on feedback and future changes.

For example, when the bags for

the oxygen tanks are put into

service, it will free up space

within the green bag.

If you have any suggestions for

the location of particular item in the Green ALS Bag,

please contact Don Shue at dons@medic911.com or

Bryan Edwards at bryane@medic911.com. Thank you.

No Changes to Green ALS Bags

Medic has

received

notification

from the

Charlotte

Fire

Department

(CFD) of our

ambulances

being posted

in front of

the CFD

General Office on Ninth Street.

Please be advised that the CFD General Office is NOT

to be used as a standby post. Medic crews should utilize

Post 61 which is located directly across the street from the

Hal Marshall building.

Thank you in advance for your cooperation with this

request.

No Standbys at CFD General Office

5

An OPTIONAL, mini shift bid will begin today and is

designed only for those who wish to change their

current shift. The bid will be processed online only via

the Medic Shift Bid link at http://www.medic911.com/

shift_bid

Important Note:

Please take your vacation plans into consideration prior to

changing shifts. Existing approved vacation days will

continue to be honored with your shift change. However, if

new days are needed as a result of your choice to change

shifts, the new days will require a new benefit leave request

and will be treated as a new request and only approved if

staffing permits. New benefit leave requests, as a result of a

shift change in the bid, will not be automatically approved.

Mini Shift Bid Open - 6/20

Submission Deadline - 6/29

Assignments Posted - 6/30

New Shifts Begin - 7/12

Please contact Bryan Runyan at bryanr@medic911.com if

you have any questions about the Medic Mini Shift Bid.

Mini Shift Bid Notice

June

June 21st 1800—2200

June 23rd 1200—1600

June 24th 0800—1200

June 27th 0800—1200

1800—2200

June 29th 1800—2200

August

August 2nd 1800—2200

August 4th 1200—1600

August 5th 0800—1200

August 8nd 0800—1200

1800—2200

August 9th 0800—2200

August 10th 0800—1200

Please be sure to register for ONE of the following dates and times for each InService

month listed below. ** Please note Medic InService WILL NOT be held in July.**

All employees must be in uniform. Please contact a member of the Learning & Development

department if you have any questions. Thank you.

Upcoming Medic InService Schedule

Please be advised that

ALL June InService

sessions will be held

in the new

building .

Employees are

encouraged to park

along the bush line

and enter from the

FRONT of the new

building. There will be no access to the new building

through the vehicle bays. The Learning and Development

department has taken steps to grant all Medic employees

front door access to the new building.

All employees must sign-in using the sign-in rosters in

order to submit your attendance to payroll for processing

as there is no time clock in the new building.

Please contact a member of the Learning and Development

department if you have any questions about this month’s

InService location change. Thank you.

InService Location Change

6

Medic would like to invite all

our employees and their families

to take part in one of America’s

favorite pastimes ….baseball!

Join us on Saturday, July 16th

at 7:30 pm as the Charlotte

Knights take on the Louisville

Bats at Knights Stadium in Fort

Mill, SC. The event will feature

a Post Game Fireworks show in

addition to the fun, food, family

and baseball lineup!

More information about ticket

prices and maximum number of

invited guests per Medic

employee will be forthcoming in

future editions of the Dispatch.

Please be sure to save the date for Saturday, July 16th

for our next Medic Night outing.

Hope to see you there!

Take Me Out to the Ballgame!

The Lead Team would

like to thank all of the

field staff members who

provided feedback in last

month’s CE session on

ways to improve our

STEMI patient care and

cut down the time it takes

to get such a patient to

the Cath Lab.

Dr. Swanson brought your feedback into last week’s

Medical Operations meeting where it was reviewed and

discussed. There were some very creative ideas brought

forward and some of this feedback will surely find their

way into a future iteration of our STEMI care protocol.

Thank you all for your continued commitment to

improving patient care here at Medic as well as for sharing

your ideas with the team.

Thank you to everyone that attended the annual Medic

Employee Recognition Event June 7th and 8th at the

McGlohon Theatre.

The PR Department will begin distributing all ROSC pins to

Field Supervisors starting this week! Field Supervisors will

then personally hand out ROSC pins to their respective

employees.

Photos from both events are available online. Please copy

and paste the links below in your web browser to access:

https://

picasaweb.google.com/105017956977888511564/2011E

mployeeRecognitionCeremonyJune7th#

https://

picasaweb.google.com/105017956977888511564/2011E

mployeeRecognitionCeremonyJune8th#

ROSC Pins Thank You!

DVDs from the 2011 Employee Recognition Events have

arrived!

The PR department currently has DVD copies of each

night up for grabs. Simply E-MAIL your request for the

2011 Employee Recognition DVD and indicate which night

(June 7th or June 8th) you

would like a copy of to

nikkiep@medic911.com.

DVDs will be distributed

on a first come, first serve

basis.

Additional copies of the

2011 Employee Recognition

DVD will be created once

the current stock is

exhausted.

Here’s your opportunity

to re-live the wonderful

ceremony and share it

with friends and family!

Event DVDs Are Here!

7

Here is this week’s leader board! Remember when you reach the 250,000 mark you get

the first level prize. Stop by HR and let us see your pedometer or take a photo with

your cell phone and email it to lindah@medic911.com along with your mailbox number

and we will get it to you!

See the top 10 leader board below? Notice a trend? Come on girls let’s get stepping!

Top 10 (as recorded on Wednesday, June 22nd)

TIPS FOR WALKING FASTER

1. Use good posture. Walk tall, look forward

2. Keep your chest raised and shoulders relaxed

3. Swing arms front to back (not side to side - arms should not cross your body)

4. Pretend you are walking along a straight line. To go faster -- take smaller, faster steps.

5. Push off with your toes

6. Breathe naturally. Walk fast enough that your breathing is increased yet you are not out of breath

WALKING DON'TS

1. Do not over stride

2. Do not use too vigorous arm movements

3. Do not look at the ground

4. Do not hunch your shoulders

5. Do not carry hand weights or place weights on your ankles

What’s the difference in power walking, fitness walking and race-walking?

Fitness walking is called by many different names - power walking, fitness walking, health walking.

Fitness walking is much more than a stroll or nature walk. When fitness walking, you incorporate the muscles of the upper

body. It burns approximately the same calories as running, yet it is much easier on the body. Because more muscles are used

it burns calories much quicker than less aggressive walking. It also tones muscles in the buttocks, thighs, hips, shoulders,

upper back and abs. Most fitness walkers average about 12 to 15 minutes per mile.

Unlike race-walking, there is no official definition. Use the tips above to ensure good walking form and to increase

your pace.

Million Step Challenge Update

Don Shue 506,560 recorded steps

Ron Martin 422,583 recorded steps

Matthew Stegall 387,731 recorded steps

Joe Penner 378,509 recorded steps

Rob Graf 363,233 recorded steps

Asa Rhinehart 356,213 recorded steps

Jonathan Wise 339,259 recorded steps

Brent Cail 285,630 recorded steps

Jeff Williams 260,630 recorded steps

Noah Godbey 240,387 recorded steps

8

Visit Us on the Web!

www.medic911.com

MEDIC Mecklenburg EMS Agency

4525 Statesville Road

Charlotte, NC 28269

Tel: 704-943-6000

Fax: 704-943-6001

In-Service

Training

Medic Events

Holidays

Recertification Testing

June 2011 Sun Mon Tue Wed Thu Fri Sat

29 B

30 A

31 A 1 B

Start of National

CPR/AED Awareness

Week

2 B

May Makeup InService

1200—1600

3 A

4 A

5 A

6 B

7 B

May Makeup InService

0800—1200

A Night of Honor

1800—2000

8 A

A Night of Honor

1800—2000

9 A

10 B

11 B

12 B

13 A

14 A

15 B

16 B

17 A

May Makeup InService

0800—1200

18 A

19 A

20 B

21 B

Admin Survey Session—1130

June InService

1800—2200

Medic Employee Survey

22 A

23 A

June InService

1200—1600

Medic Employee Survey

24 B

June InService

0800—1200

Medic Employee Survey

25 B

26 B

27 A

June InService

0800—1200

1800—2200

Medic Employee Survey

28 A 29 B

June InService

1800—2200

Medic Employee Survey

30 B

Performance Pay Tracking—Period 3

Ends

1 A

2011 Training Schedule

AHA Refresher Class Schedule at CPCC

CPR

JUL - 18 (EMT 7402 05), 20 (EMT 7402 07) 1300—1700

19 (EMT 7402 06), 21 (EMT 7402 08) 1800—2200

OCT - 17 (EMT 7402 09), 19 (EMT 7402 11) 1300—1700

18 (EMT 7402 10), 20 (EMT 7402 12) 1800—2200

PALS

AUG - 22 (EMT 7208 05), 24 (EMT 7208 07) 1300—1700

23 (EMT 7208 06), 25 (EMT 7208 08) 1800—2200

ACLS

SEPT - 19 (EMT 7207 05) , 21 (EMT 7207 07) 1300—1700

20 (EMT 7207 06) , 22 (EMT 7207 08) 1800—2200

PRE-REGISTRATION IS MANDATORY FOR ALL CLASSES. ALL AHA CLASSES HELD AT CPCC.

Important Notes about 2011 AHA

Refresher Classes at CPCC

To register, call CPCC at 704.330.4223

All classes will be held at CPCC’s CENTRAL

CAMPUS in the BELK Building.

Actual classroom number will be given at time of pre-

registration

A minimum of 10 students is required for each class.

ACLS & PALS classes will only be HELD TWICE A

YEAR

PALS will be held in the months of FEB & AUG

ACLS will be held in the months of MAR & SEPT

There will be NO CPR Classes in APRIL