1 This Week: Patient Reunion 2 From the HR Department 3 Wedding Bells 4 Agency-Wide InService 5 Medic in the Community 6 Salute to Heroes 7 Training Schedule 8 Medic Calendar 8 News From The Front Line February 22, 2010 The MEDIC Dispatch Mecklenburg EMS Agency Dates to Remember : February 25th PALS Training 1800-2200 Miracle Reunion On Friday, February 19 th , a patient reunion was held at Medic that best be described as a miracle! In September 2009, Amy Jones was just five days away from giving birth to her first child. On the evening of September 6 th , 2009, Amy and her husband, Arnie, retired to bed as they were anxiously awaiting the birth of their new baby girl in just a few days. In the wee hours of Monday morning, September 7 th Arnie awoke to find his wife, Amy, in cardiac arrest. Arnie dialed 911 and was assisted by Medic Telecommunicator, Karen Burgos, Paramedic Debbie Cash and EMT Cory Pethel. This past Friday, February 19 th , 2010 Karen, Debbie and Cory were all reunited with Amy and her 5 month-old baby girl, Elizabeth. Amy thanked everyone for saving her and Elizabeth’s life that night; both mother and daughter would not be here had it not been for the hard work and determination of the field crew and instructions Arnie received from the telecommunicator. Debbie, Cory and Karen gave Amy and Elizabeth a tour of Post 100 and talked about the night they responded to her call. Everyone was extremely happy to finally meet again and talk about the wonderful outcome. Both Amy and Elizabeth are doing great today! Amy’s doctors have removed all the restrictions that were placed on her after the incident and she has even pledged to walk in the American Heart Association’s Heart Walk this September (just one year after her cardiac arrest)! Amy and her husband were both nominated and honored with several accolades from the American Heart Association, the Sudden Cardiac Arrest Foundation and the Red Cross. Thank you to Debbie, Cory and Karen for participating in this patient reunion for both of their patients, since two lives were saved that night! And thank you to Amy and Elizabeth for stopping by Post 100 to thank the crew, it meant a tremendous amount.
Transcript
1
This Week:
Patient Reunion 2
From the HR Department
3
Wedding Bells 4
Agency-Wide InService
5
Medic in the Community
6
Salute to Heroes 7
Training Schedule
8
Medic Calendar 8
News From The Front Line February 22, 2010
The MEDIC Dispatch
Mecklenburg EMS
Agency
Dates to Remember:
February 25th
PALS Training
1800-2200
Miracle Reunion
On Friday, February 19th, a patient reunion was held at Medic that best be described as a miracle!
In September 2009, Amy Jones was just five days away from giving birth to her first child. On the evening of September 6th, 2009, Amy and her husband, Arnie, retired to bed as they were anxiously awaiting the birth of their new baby girl in just a few
days. In the wee hours of Monday morning, September 7th Arnie awoke to find his wife, Amy, in cardiac arrest.
Arnie dialed 911 and was assisted by Medic Telecommunicator, Karen Burgos, Paramedic Debbie Cash and EMT Cory Pethel.
This past Friday, February 19th, 2010 Karen, Debbie and Cory were all reunited with Amy and her 5 month-old baby girl, Elizabeth. Amy thanked everyone for saving her and Elizabeth’s life that night; both mother and daughter would not be here had it not been for the hard work and determination of the field crew and instructions Arnie received
from the telecommunicator.
Debbie, Cory and Karen gave Amy and Elizabeth a tour of Post 100 and talked about the night they responded to her call. Everyone was extremely happy to finally meet again and talk about the wonderful outcome.
Both Amy and Elizabeth are doing great today! Amy’s doctors have removed all the restrictions that were placed on her after the incident and she has even pledged to walk in the American Heart Association’s Heart Walk this September (just one year after her cardiac arrest)! Amy and her husband were both nominated and honored with several accolades from the American Heart
Association, the Sudden Cardiac Arrest Foundation and the Red Cross.
Thank you to Debbie, Cory and Karen for participating in this patient reunion for both of their patients, since two lives were saved that night! And thank you to Amy and Elizabeth for stopping by Post 100 to thank the crew, it meant a tremendous amount.
2
On Monday, February 8th, Medic hosted a patient reunion for one of our cardiac arrest survivors, Jan Pickett. Mrs. Pickett contacted Medic in January and requested that she meet with the crew and the supervisor that responded to her incident in November 2009. She wanted to personally thank them for helping to save her life on that November evening.
The crew that responded to Mrs. Pickett’s incident were Emily Little and Mali Green. Kevin Caldwell was the supervisor on duty that evening and responded as well. Emily and Mali were the first to arrive on scene when they found Jan’s husband, a CFD Firefighter, performing bystander CPR. The crew took over and proceeded with normal cardiac
protocol with the assistance of CFD Station 14. They transported Mrs. Pickett to Presbyterian Hospital and transferred care over to the ED department.
On February 8th, Jan reunited with everyone who responded to her cardiac arrest incident; the crew from CFD Station 14, our Medic crew and supervisor as well as the cardiologist
from Presbyterian Hospital. Mrs. Pickett got the opportunity to personally thank Emily, Mali and Kevin. She also spoke about that night and how she is doing today.
In addition, Mali and Emily were featured on Channel 3 News on their “Good News” segment and Kevin was interviewed by News 14 Carolina. This segment and others will be posted to the Agency website shortly. Please check the Dispatch
and MEDtv for updates.
Thanks to Mrs. Jan Pickett for reaching out to Mali, Emily and Kevin. It was truly a great reunion and wonderful to see how she is doing today. A special thank you to Mali, Emily and Kevin for your outstanding work and participation in the patient reunion.
If you have any story ideas or if there is a particular patient you would like to reunite with, please contact Kristin Young in the PR Department at [email protected] or ext 6165.
Thank you.
Another Outstanding Patient Reunion
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Take Your New Dental Plan Information to the Dentist
Medic’s dental coverage for 2010 is with CIGNA. Please be sure take a claim form or the information listed below with you in order for your dentist to properly file your dental claim. The claim form has your issued group # and CIGNA’s dental department address. You can also print out a card online at www.cigna.com. The directions to print a card and the
dental form can be found in the tower in the Crew Lounge.
Group # 3323264
CIGNA Dental
P.O. Box 188037
Chattanooga, TN 37422-8037
Introducing Ways to Save with Your Health Insurance Plan
The CVS Minute Clinics are a great way to save even more money when you are sick after regular doctor business hours. CIGNA has incorporated a visit to the CVS Minute Clinic into our medical plan and the copay is treated like a regular doctor’s visit. The cost of $20/$15 for the CVS Minute Clinic is cheaper than the $35/$25 copay for an Urgent Care visit. Both Urgent Care and CVS Minute Clinics provide Medic employees with alternative options as they are much cheaper
than the $150/$125 copay of the hospital emergency room and do not have the extra associated costs.
The CVS Minute Clinic is staffed with family nurse practitioners and physician assistants that diagnose and treat a variety of common illnesses and minor injuries for patients 18 months and older.
Another great cost savings are their wellness and preventive services and vaccinations. Medic’s CIGNA plan covers
immunizations for all members including dependents for free. However, members must still pay an office visit copay if immunizations are administered at a regular doctor’s office. Immunizations received at the CVS Minute Clinics are covered 100% and there is no office visit copay. The CVS Minute Clinics are a great way to make sure your dependents get the same vaccinations you receive at work at no additional cost. For more information on the Minute Clinic, please be sure to
visit their website at http://www.minuteclinic.com/en/USA/.
Dental Plan/Minute Clinic Info. From the HR Department
Medic was the first EMS Agency in North Carolina and the 4th in the world to get both Emergency Medical Dispatch and Emergency Fire Dispatch certifications.
Did You Know?
Medic has experienced an increase in call volume in FY ‘10 vs. FY ‘09.
Call Volume FY ‘09 (7/1 – 12/31) 47,888
Did You Know?
Call Volume
FY ‘10 (7/1 - 12/31)
48,529
1.33%
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Congratulations to
Medic employees Jeff Perkel and Alexis Moore on their recent nuptials!
The couple recently wed at their church, Independence Hill Baptist, on Saturday,
February 13th, 2010. A celebratory reception was then held in Weddington.
Due to Alexis’ current participation in the Paramedic Training Academy, the couple is planning a romantic
weekend getaway next year to celebrate their 1st wedding anniversary. The romantic getaway will be followed by a fun-filled family vacation to Disney World in Orlando with their 9 children (ages 4-19). Congratulations!
Wedding Bells
Are you
interested in playing in a Summer Hockey League
with Medic?
Anyone who is interested
should sign up as soon as possible with Tom Porcelli.
Please e-mail Tom at [email protected]. The summer season will begin around mid-March. Keep checking the Dispatch for updates.
Even if you don’t play hockey, you can still catch the
Summer Hockey League in action at the Ice House in Pineville. The Dispatch will keep you updated on game days, details and times.
Got a Passion for Hockey?
To celebrate the 50th
anniversary of CPR, the American Heart Association and Laerdal Medical invite you
to visit them at this year’s JEMS/EMS Today Conference and Exposition, March 2nd—6th at the Baltimore Convention Center in Baltimore, MD.
At each booth, a HeartCode™ adult voice-assisted manikin
will be set up for attendees to challenge their Basic Life Support (BLS) skills.
1. Demonstrate your compression skills at the Laerdal Medical Booth (#1906) and if you pass, win a prize.
2. Then move on to the American Heart Association Booth #2412), successfully showcase your ventilation skills, and win another prize!
For more information on the 50th anniversary of CPR or
the 2010 JEMS/EMS Today Conference and Exposition, please visit www.americanheart.org/presenter.jhtml?identifier=3072533 or www.emstoday.com.
CPR Celebrates 50 Years!
The new Medic hats have arrived! Prices for the new Medic hats are as followed:
• $7.00 for Beanie Hats, Toboggans and Ear Warmers
• $11.00 for Adjustable Hats
• $13.00 for Fitted Hats
Prices have been adjusted due to a recent calculation of
Last week, all Medic field employees should have received a copy of their continuing education/training attendance in their mailboxes. Please take a moment to review this document.
At the end of this document you will find the total amount of hours you should have attended between January 1, 2008 and January 31, 2010 – it is not the total number of training hours you personally attended.
If you have any questions or concerns about your continuing education/training attendance, please contact Robin Pariso directly at [email protected] or ext. 6143.
Continuing Education/Training Attendance
Medic will host an Agency-Wide InService during the month of March. All Medic employees are required to attend. The topic for the March InService is diversity. All employees must be in uniform and all sessions will be held in the Medic Auditorium. Sign up sheets are located in the bay area. Please be sure to select one of the following March InService dates:
• Tuesday, March 16th from 1800—2200
• Thursday, March 18th from 1200—1600
• Friday, March 19th from 0800—1200
• Monday, March 22nd from 0800—1200
• Monday, March 22nd from 1800—2200
• Wednesday, March 24th from 1800—2000
Please contact Robin Pariso at [email protected] or ext. 6143, if you have any questions about the March Agency-Wide InService.
Agency-Wide InService
Every penny counts—especially this tax season! Thankfully, the IRS agrees.
The IRS is allowing any charitable contributions made between January
11th and March 1st, 2010 for the Haiti Earthquake Disaster Relief to be included in your 2009 itemized deductions. Individuals should be sure their contributions
go to qualified charities. Most organizations eligible to receive tax-deductible donations are listed in an online searchable database. For more information, please visit www.irs.gov/newsroom/article/0,,id=218678,00.html.
Don’t Miss Out on This New Deduction!
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As we close out American Heart Month 2010, below are just some of the ways Medic was active in promoting the importance of being heart healthy to the Charlotte-Mecklenburg community.
Week 1: February 1st—5th
On February 5th, Medic launched web pages dedicated to Heart Month on the Agency’s website. Some topics included:
• Learn CPR on your Personal Cell Phone (iPhone and Blackberry)
• Heart Healthy Tips
Week 2: February 8th—12th
• On February 8th, Medic reunited with, Jan Pickett, a patient who survived a cardiac arrest in November 2009. The reunion was held at CF Station 14 and highlighted the steps that both Medic and the Charlotte Fire Department take when treating a patient in cardiac arrest.
• On February 10th, Medic (though the Lucky Hearts Campaign) along with their partners Mecklenburg Medical Alliance and Endowment (MMAE) announced the donation of AEDs to 14 CMS high schools during a CMS press conference at
Harding University High School.
Check back to the Dispatch next week as we cover the Agency’s nation-leading STEMI protocol and the unique partnership Medic has with both Carolinas Healthcare System and Presbyterian Healthcare!
Medic in the Community
Celebrating American
Heart Month
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Tickets are now on sale for the 5th annual Salute to Heroes hockey game! Be sure to bring your kids, friends and family to this awesome event on Saturday, March 27th at Time Warner Cable Arena.
The cost of game tickets are $10 or $20, depending on seating. Raffle tickets are also available for $1 for the chance to
win an ATV. You get two games for the price of one! First, there is the Charlotte Checkers game. During the Checkers game, there will be several special activities in place to honor and recognize our outstanding employees.
The second game is where we take to the ice! Come support Medic and the Charlotte Fire Department as they prepare
to defend their championship title against the Charlotte-Mecklenburg Police Department (CMPD) and the Mecklenburg County Sheriff’s Office. For more information, visit the Salute to Heroes website at http://www.gocheckers.com/salutetoheroes/ or contact Kristin Young in the PR Department at [email protected] or ext. 6165 to purchase your Salute to Heroes tickets!
Come support Medic and the Charlotte Fire Department as they prepare to defend their championship title against the Charlotte-Mecklenburg Police Department (CMPD) and the Mecklenburg County Sheriff’s Office. See you on the ice!
Salute to Heroes Game
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Visit Us on the Web! www.medic911.com
MEDIC Mecklenburg EMS Agency
4525 Statesville Road Charlotte, NC 28269
Tel: 704-943-6000 Fax: 704-943-6001
February 2010 Sun Mon Tue Wed Thu Fri Sat
1 B 2 B 3 A
4 A 5 B
PALS Training 1300 - 1700
6 B
7 B 8 A
PALS Training 1300 - 1700
9 A
10 B 11 B 12 A
PALS Training 1300 - 1700
13 A
14 A 15 B
PALS Training 1300 - 1700
16 B
17 A 18 A
PALS Training 1800 - 2200
19 B
20 B
21 B 22 A
23 A
24 B
25 B
PALS Training 1800 - 2200
26 A
27 A
28 A
In-Service
Training
Medic Events
Holidays
Recertification Testing
Medic Calendar 2010 Training Schedule
AHA Refresher Classes at Medic
CLASS TIME: 1300-1700 **except where otherwise noted
CPR
April - 9, 12, 16, 19 / 22, 29 ** 1800-2200
July - 9, 12, 16, 19 / 22, 29 ** 1800-2200
Oct - 8, 11, 15, 18 / 21, 28 ** 1800-2200
PALS
FEB - 5, 8, 12, 15 = 1300-1700 / ** FEB 18, 25 1800-2200
MAY - 7, 10, 14, 17 = 1300-1700 / ** MAY 20, 27 1800-2200
AUG - 6, 9, 13, 16 = 1300-1700 / ** AUG 19, 26 1800-2200
