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This Week:

EMS Week

Gift Order 2

EMS Week 2011

Schedule of Events 3

Prizes, Prizes and

More Prizes 4

Performance Pay

Update 5

The Unsung Hero

Award 6

Medic Store

Open House 7

Training Schedule 8

Medic Calendar 8

News From The Front Line April 25, 2011

The MEDIC Dispatch

Mecklenburg

EMS

Agency

Dates to

Remember:

April 27th

Feb Makeup InService

0800—1200

March Makeup

InService

1200—1600

FINAL DEADLINE

To Submit EMS Week

Gift Options

The Dispatch is excited to give you an

in-depth sneak peek into what will

surely be remembered as one of the

greatest EMS Week’s in history!

We go behind the planning process to

show readers what EMS Week 2011

has in store!

For many months, the PR department

and the EMS Week Planning

committee have been hard at work to

make sure that EMS Week 2011 goes

down as one of the most fun-filled

events to date. Day in and day out, our

talented employees are there to guide

people through some of life’s most

intense and stressful situations.

EMS Week honors and brings forth national recognition to

the many ways you devote your lives and time to providing

excellent patient care to the lives of Mecklenburg County

residents and visitors. As our way of saying thank you and

celebrating how much you mean to this Agency, Medic

encourages you to bring your kids and family to come out

and enjoy the EMS Week 2011 festivities during the week

of May 16th—20th! We have plenty of activities that will be

sure to keep both you and your family entertained!

This year, we’ve added some new attractions and features to

the EMS Week 2011 activity line-up. The Medic Basketball

Game Tournament has been added as the closeout activity

on Friday, May 20th for all who would like to showcase their b-ball skills on the court!

Last but certainly not least, we’re bringing back the Medic Arcade complete with a Video

Arcade Game Machine (Ms. Pacman and Galaga), Foosball Table, Ping Pong Table

and even an Air Hockey Table! Be sure to bring your kids and family members to enjoy

some great food and even play a few rounds of foosball, ping pong, air hockey

or classic video games. Join us for EMS Week 2011 May 16th—20th!

***Special Edition: EMS Week 2011 Sneak Preview***

Are You Ready for EMS Week 2011!

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Time is running out! If you have not done so already, please be sure to submit your EMS Week Gift 2011 order.

THIS WEDNESDAY is the FINAL DAY to submit your EMS Week Gift

Order!

As our way of saying thank you and celebrating how much you truly mean to this Agency, each Medic employee is

encouraged to select TWO of the following EMS Week gift options listed below.

Don’t miss out! Please be sure to submit your TWO EMS Week gift options by visiting

https://www.surveymonkey.com/s/QMK5R5Z no later than 12:00 pm on Wednesday, April 27th.

All EMS Week gift options MUST be selected no later than 12:00 pm THIS Wednesday, April

27th. Contact Nikkie Perry at nikkiep@medic911.com if you have any questions about the EMS Week 2011 gift options.

Hope to see you at EMS Week 2011!

Have You Submitted Your Gift Order?

Option#1:

MedicLogoTumblerandThermosGiftSet

Option#2:

MedicLogoLunchbox

Option3:

MedicLogoPadfolio

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To make sure we cover as many shifts as possible, the PR department has put together the following schedule to help Medic

employees stay in the loop of all the pre-planned activities for the EMS Week 2011 extravaganza. Please be sure to check

out future editions of the Medic Dispatch as we detail the processes for each EMS Week 2011 activity. The lineup has been

set, the activities are in place...are your ready for EMS Week 2011?

EMS Week 2011 Schedule of Events

Event Day Time

Kickoff Breakfast (AM Shift) Monday, May 16th 3:30 am—8:30 am

Ice Cream Social Monday, May 16th 2:30 pm—7:30 pm

Kickoff Snack Items (PM Shift) Monday, May 16th 2:30 pm—7:30 pm

EMS Cookout Tuesday, May 17th 11:30 am—8:00 pm

Medic Arcade Tuesday, May 17th 11:30 am—8:00 pm

Medic Store Open House Tuesday, May 17th 2:30 pm—7:00 pm

Kickoff Breakfast (AM Shift) Wednesday, May 18th 3:30 am—8:30 am

Ice Cream Social Wednesday, May 18th 2:30 pm—7:30 pm

Kickoff Snack Items (PM Shift) Wednesday, May 18th 2:30 pm—7:30 pm

EMS Cookout Thursday, May 19th 11:30 am—8:00 pm

Medic Arcade Thursday, May 19th 11:30 am—8:00 pm

Medic Store Open House Thursday, May 19th 2:30 pm—7:00 pm

Basketball Tournament Game Friday, May 20th 3:30 pm—5:30 pm

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How do you end a jammed-

packed week of fun activities?

With a bang!

On Friday, May 20th Medic

employees and their families

are invited to play in the EMS

Week 2011 Basketball

Tournament. That’s right,

basketball and everyone is welcome to play!

To make it easier for those that are interested, the

basketball tournament area will be setup adjacent to the

Medic Arcade and Cookout areas! No off-site travel

required! All you need to bring is your game and a pair of

tennis shoes!

EMS Week Basketball Tournament

Want the chance to win some really

cool prizes? Keep reading and see how!

During this year’s EMS Week, we are focused and

committed to having the greatest participation in Medic’s

EMS Week history!

That’s why every event during EMS Week 2011 will have a

raffle ticket or number of raffle tickets attached to it. The

more EMS Week events you attend, the more raffle tickets

you will accumulate. At the end of EMS week, you have the

option to submit your raffle tickets into NOT ONE BUT

TWO DRAWINGS for the chance to win some really

cool prizes like the ones seen in this article. So, attend all

that EMS Week has to offer and be sure to hold on to your

raffle tickets! Limit one prize win

per employee. Stay tuned to the

Dispatch for more details!

Prizes, Prizes and More Prizes!

How about a game of foosball?

Maybe a little ping pong? What

about a round of air hockey or

Ms. Pacman?

Sound good? All these games

will be featured and ready for

you and your family to play as

part of the Medic Arcade

attraction returning for EMS

Week 2011!

Be sure to bring your family and

enjoy some of the cool and fun games we will have for

everyone to play.

The Medic Arcade will be setup in the new building out

back closest to MED-2 parking lot and will be adjacent to

the EMS Cookout tent on Tuesday, May 17th and

Thursday, May 19th from 11:30 am—8:00 pm.

The Medic Arcade

It’s that time of year again! The 9th annual MAD (Medic

Ambulance Drivers) golf outing will take place on Monday,

June 6th. Join us as we tee off in support of a good cause.

For the first time ever, players can pre-register for the

outing via check at a cost of $50/per person. Players may

also register at the door the day of the event at a cost of

$60/per person.

When: Monday, June 6th

Shot Gun Start at 12:00 pm

Where: Emerald Lake Golf

Course

9750 Tournament Drive,

Matthews, NC 28104

For more information, please contact Tom Porcelli at

thomasp@medic911.com or call 704.577.9087.

Dust Off Your Clubs!

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Performance Pay Update

Please be advised of the following dates and times have been scheduled for Medic InService. Be sure

to register for ONE of the following dates and times for each month listed below.

All employees must be in uniform and all sessions will be held in the Medic Auditorium.

Please be reminded that no InService will be held during the months of April or July.

Please contact a member of the Learning & Development department if you have any questions.

Thank you.

Upcoming Medic InService Schedule

May

May 10th 1800—2200

May 12th 1200—1600

May 13th 0800—1200

May 16th 0800—1200

1800—2200

May 18th 1800—2200

June

June 21st 1800—2200

June 23rd 1200—1600

June 24th 0800—1200

June 27th 0800—1200

1800—2200

June 29th 1800—2200

August

August 16th 1800—2200

August 18th 1200—1600

August 19th 0800—1200

August 22nd 0800—1200

1800—2200

August 24th 1800—2200

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Do you know an employee who goes above and beyond the duties of their position at Medic? Do you know someone

who has a positive attitude about their job and loves being a member of this Agency?

Medic is expanding upon the awards that will be given at our Employee Recognition Event which will be held on both June

7th and 8th. The Employee Recognition Team is asking for nominations from employees on a new award added this year -

the Unsung Hero Award.

Nominations will be accepted for employees from across the Agency that represent what it means to be an Unsung Hero.

Nominees should consist of those employees who lift up their peers and coworkers, love working for Medic and their

position, are excited to do their work, and are very patient/community driven. The Unsung Hero is a humble employee

who leads by example; a silent leader. Please keep in mind that nominees can be from any department across the entire

Agency.

Don’t let your coworker go unnoticed for the work they do at Medic, nominate him/her for a 2010 Unsung

Hero! Please send all nominations to Kristin Young at kristiny@medic911.com by 5:00 pm on Wednesday, May 4th.

Nominations must include the following:

Your Name

Contact Phone Number/Email Address (if we need further clarification)

Nominee Name

Nominee Supervisor (if known)

Briefly describe why the nominee should receive an Unsung Hero Award

Thank you for your help! If you have any questions for the Employee Recognition Team, please direct them to Kristin

Young at ext. 6165 or via e-mail at kristiny@medic911.com.

Introducing the Unsung Hero Award

A patient recently called to deliver

praise to the Medic crew who treated

her daughter after having suffered

injuries to her arm during a lacrosse

game.

The patient’s mother wanted to take

the time to say thank you for the care

and compassion that the crew

delivered through out the entire treatment of her daughter.

She remains very grateful that her daughter was in the care

of people who understood her injury and pain and

continued the care all the way to the hospital. She stated

that both crew members were very helpful and wanted to

take a moment to thank them personally.

Job Well Done!

Job Well Done!

Bob Page

Multi-Lead Medics

12 lead ECG interpretation & Riding the

Waves

The Role of Capnography in EMS

Wednesday, May 25th & Thursday, May 26th

8:00 am -5:00 pm

In the Auditorium of the CPCC North Campus

Cost of the class is $65.00

Unless fee exempt

Coming to CPCC

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As part of our EMS Week Special Edition, the Medic Store will host an open house on

Tuesday, May 17th and Thursday, May 19th from 2:30 pm—7:30 pm. Krystal Swayze of

K&S Image Solutions, along with a member of the PR department will be on-hand to take your

orders!

During this time, employees can select to purchase both new and currently in-stock items.

Many different types of samples and sizes will be on display for employees to try on and/or

choose from. The list of featured items will include: hats (adjustable and fitted), polo shirts,

t-shirts, jackets, pens, duffle bags, coffee mugs, lunchboxes and much more, all complete with

the Medic logo!

If you are planning to purchase from the Medic Store during EMS Week, please be reminded that employees are no longer

able to have the items deducted from their payroll. Cash or check will be the only acceptable forms of payment.

We hope to see you at the Medic Store on Tuesday, May 17th and Thursday, May 19th from 2:30 pm—7:30 pm

during EMS Week. If you have any questions, please contact Nikkie Perry at nikkiep@medic911.com or ext. 6178. Thanks!

Coming Soon: The Medic Store Open House!

Shift Bid Guideline packets have been placed outside

the Scheduling office on the table behind the OA.

Please be sure to stop by the Scheduling office at your

earliest convenience to pick up a packet to review. For your

convenience, attached are the Shift Bid Guidelines and Shift Bid

Rankings List for those who are unable to make it into the

office this week.

The Shift Bid Rankings List has also been posted in the Bay

Area. Please take a moment to review where you are ranked

in the process.

If you have any questions about the Shift Bid Process, the

guidelines or the Shift Bid Rankings, please contact Bryan

Runyan directly at bryanr@medic911.com. Thank you.

Shift Bid: Guidelines and Rankings

The North Carolina Office of EMS will conduct the 21st

Annual Paramedic Competition this fall at its annual EMS

conference.

Each EMS service in the state is allowed to send up to two

teams of paramedics to compete. If you are interested in

competing as a team, you must send an e-mail with both

team members’ names along with cell phone numbers to

Sam Barnes at samb@medic911.com. If more than two

teams sign up to compete at the preliminary competition

on July 22nd, an internal process will be conducted to select

the two teams to represent Medic.

The July preliminary competition will determine who

competes at the Finals on Sunday, October 2nd.

NC Paramedic Competition

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Visit Us on the Web!

www.medic911.com

MEDIC Mecklenburg EMS Agency

4525 Statesville Road

Charlotte, NC 28269

Tel: 704-943-6000

Fax: 704-943-6001

In-Service

Training

Medic Events

Holidays

Recertification Testing

April 2011 Sun Mon Tue Wed Thu Fri Sat

1 B

Rotary Scholarship

Application Deadline

2 B

3 B

Medic Night at the Bobcats Arena

1800—2200

4 A

5 A

6 B 7 B

8 A

9 A

Salute to Heroes

Hockey Game

Starts at1900

10 A

11 B

2011 National Telecommunicators

Week

12 B

2011 National Telecommunicators

Week

13 A

2011 National Telecommunicators

Week

14A

2011 National Telecommunicators

Week

Wellness Committee New Member

Deadline

15 B

2011 National Telecommunicators

Week

16 B

17 B

18 A

19 A

20 B

March Makeup

InService

0800—1200

Feb Makeup InService

1200—1600

21 B

22 A

Good Friday Holiday

Medic Offices Closed

23 A

24 A

25 B

26 B 27 A

Feb Makeup InService

0800—1200

March Makeup InService

1200—1600

28 A 29 B 30 B

2011 Training Schedule

AHA Refresher Class Schedule at CPCC

CPR

JUL - 18 (EMT 7402 05), 20 (EMT 7402 07) 1300—1700

19 (EMT 7402 06), 21 (EMT 7402 08) 1800—2200

OCT - 17 (EMT 7402 09), 19 (EMT 7402 11) 1300—1700

18 (EMT 7402 10), 20 (EMT 7402 12) 1800—2200

PALS

AUG - 22 (EMT 7208 05), 24 (EMT 7208 07) 1300—1700

23 (EMT 7208 06), 25 (EMT 7208 08) 1800—2200

ACLS

SEPT - 19 (EMT 7207 05) , 21 (EMT 7207 07) 1300—1700

20 (EMT 7207 06) , 22 (EMT 7207 08) 1800—2200

PRE-REGISTRATION IS MANDATORY FOR ALL CLASSES. ALL AHA CLASSES HELD AT CPCC.

Important Notes about 2011 AHA

Refresher Classes at CPCC

To register, call CPCC at 704.330.4223

All classes will be held at CPCC’s CENTRAL

CAMPUS in the BELK Building.

Actual classroom number will be given at time of pre-

registration

A minimum of 10 students is required for each class.

ACLS & PALS classes will only be HELD TWICE A

YEAR

PALS will be held in the months of FEB & AUG

ACLS will be held in the months of MAR & SEPT

There will be NO CPR Classes in APRIL