1

This Week:

Shift Bid

Announcement 2

State Required ID

for ePCR Users 3

Locker Hallway

Access 4

Congratulations! 5

July In Service

Dates 6

July Corporate

Compliance

Sessions

7

Training Schedule 8

Medic Calendar 8

News From The Front Line July 9, 2012

The MEDIC Dispatch

Mecklenburg

EMS

Agency

Dates to

Remember: July 9th:

Scope of Practice

July 10th:

July InService

1800—2200

July 11th:

Scope of Practice

Corporate Compliance

1030—1530

July 12th:

June Makeup InService

0800—1200

July InService

1200—1600

July 13th:

July InService

0800—1200

June Makeup InService

1200—1600

July 14th:

Corporate Compliance

1000—1500

DNC Info Regarding Possible Accommodations

As the Agency continues to prepare for the upcoming

DNC, questions have been posed regarding Medic’s

ability to provide accommodations for operations

personnel during the event.

Leadership fully understands that working a 12 ON/

12 OFF schedule may present a problem for those

employees who travel far distances to and from

work. With this in mind, the Agency has created a

survey to find out how many employees would take

advantage of accommodations at Post 100 IF they were

provided during the week of the DNC. Based on the

interest shown through the survey, necessary

resources will be put in place and plans will be communicated.

Please be sure to participate in this survey and answer YES to needing accommodations if

you are certain that you will take advantage of them during the DNC. We will use this

feedback to help us decide what space we need to retain for employee use; we may then

choose to lend our remaining available space to other agencies participating in the DNC

that have made such requests.

The survey can be found at https://www.surveymonkey.com/s/KCYT3YG

SURVEYS MUST BE COMPLETED BY WEDNESDAY, JULY 11th by 5:00

PM. Further information will then be communicated once all surveys are

collected!

Finally, a handful of people have inquired about the possibility of having child care provided

by the Agency during the DNC. Although we completely empathize with those seeking such

help, Medic is unable to provide child care services during the DNC. We apologize for any

inconvenience this may cause, but we simply do not have the resources nor experience

required to provide safe child care on a 24 hour basis. Again, we apologize for any

inconvenience this causes.

If you have any questions or concerns about this announcement or other DNC related

plans, please contact any member of the Lead Team.

2

The Operations staff will be completing an updated demand

analysis for call volume this fall. There will be some

adjustments with current scheduling patterns in order to

address call volume changes to the call distribution patterns.

Without the necessary scheduling adjustments, it would be

difficult to achieve our two primary goals: 1) excellent

patient care and 2) taking care of our employees by

balancing the workload. Therefore, Medic will begin

conducting an annual shift bid that will be effective in

January of each year beginning with 2013.

Shifts varieties of 8, 10, 12 and 14 hours will continue to

exist. Quantities of each will change based upon system

needs. In a survey following last year’s bid, 76% of

participants rated the shift they received as good to

excellent.

The improvements from last year’s bid process will be

included. More shift bid details will be forthcoming following DNC.

Current Bid Dates

Next Bid: Takes effect in January 2013

Shift Listings Posted by: October 25th, 2012

Employee Rankings Posted by: October 25th, 2012

Live Shift Bid Conducted: November 8-9th, 2012

New Assignments Posted: Online throughout the live bid

New Assignments Begin: January 8th, 2013

Future Bids Annually, January of each year

Shift Listing Posted by: October 25th of each year

Employee Ranking Posted by: October 25th of each year

Live Shift Bid Conducted by: November 15th of each year

New Assignments Posted: Online throughout the live bid

New Assignments Begin: Mid-January of each year

All benefit time that has been approved for dates of January 8th – June 29th, 2013 will continue to be honored. Since it is

not possible to approve time off without knowing ones schedule, new benefit leave requests for January 8th, 2013 and

beyond will not be accepted until shifts are assigned this November.

If you have any questions, please engage in a discussion with your Supervisor.

Shift Bid Announcement

3

Due to state reporting requirements, a change is needed to

the way Medic logs Non-System Users into Siren.

Please continue to add Non-System Users, now adding

P999998 in the ID Number field for all reports that

have a Non-System User added to the call.

In addition, each crew member must have their

position/crew member role chosen as Primary,

Secondary or Third crew in EVERY report,

Unspecified is not acceptable and will show up as a

common data error. First responders are to be logged in as

Third crew members, unless there are already three

members of the Medic crew.

Thank you for your attention to this matter as this is a

requirement set by the state. For questions about the

state required P999998 ID Number, please contact ePCR

Coordinator, Ute Dorflinger at ext. 6158 or via e-mail at

uted@medic911.com.

State Required ID for ePCR Users

Medic will continue with the mandatory compliance training being offered on a monthly

basis for all employees; each employee is expected to attend during the month of their

start date.

Outside of the HIPAA and Corporate Compliance training, the topics being covered

during these training sessions are continuing to be developed. Later this year new

components tied to safe lifting practices, stretcher maneuvering, physical fitness and

overall employee safety will be added.

It is important to note that employees will continue to paid to attend this training. Field

and CMED employees will attend during non-shift hours and all other employees will

attend a class that coincides with their regular work day. Hours for field and CMED

employees will continue to be tracked by the training moderator on a yellow card and submitted to payroll each pay period

for processing. Please note that employees will only be paid for the hours required to complete their specific compliance

class. If a given class only takes three hours, you will receive three hours of pay.

As new components are added and classes run longer, which will be communicated prior, you will be paid for the duration

of time you spent in class. The current classes are running three hours. When the new components are added and the

length of the compliance training is adjusted, everyone will be given amply prior notification so they can plan accordingly.

Please contact Risk & Safety Specialist, Amy Johnson, if you have any questions or concerns about the June Compliance

Training sessions at ext. 6095 or via e-mail at amyj@medic911.com.

Corporate Compliance Training Update

All Medic employees are

invited to join us on

Tuesday, July 24th and/or

Wednesday, July 25th for

the 2012 Employee

Recognition Ceremony!

This year’s ceremony will

honor employees having been involved in an ROSC during

the 2011 calendar (January 1st, 2011—December 31st,

2011). We will also honor recipients of this year’s Unsung

Hero and Top Call Awards.

If you did not receive an honoree invitation and believe

you had an ROSC in 2011, please contact Katie Rutland at

katier@medic911.com.

Thank you.

Don’t Forget to RSVP

4

Effective Saturday, July 14th, the back locker hallway of

Post 100 will be closed to all employees from noon to

8:00 pm.

Contactor crews will be in place to perform floor

maintenance during this time. If your locker number is

between #22—#171, please be sure to make

arrangements to retrieve any necessary items from your locker before

Saturday. Access to CMED and Field employee mailboxes will also be restricted

during this time.

Please contact Facilities and Maintenance Supervisor, Ted Wise at

tedw@medic911.com if you have any questions.

Thank you in advance for your cooperation.

Locker Hallway Access

The City of

Charlotte will

begin

construction

on Statesville

Road starting

today, July 9th as part of the

Statesville Road

Widening

Project. The

project will

widen Statesville Road from Starita Road to Sunset Road.

Once completed, Statesville Road will become a four-lane

divided roadway with sidewalks, bicycle lanes and medians.

The construction, scheduled to begin next

Monday, is expected to last two years.

For more information about the Statesville Road Widening

Project, please contact Imad Fakhreddin, Senior Project

Manager with the City of Charlotte’s Engineering &

Property Management Department at

ifakhreddin@charlottenc.gov or call 704.336.7926.

Statesville Road Widening Project

Medic is proud to announce

the two teams selected to

represent us in the

Preliminary Round of the

North Carolina State

Paramedic Competition.

As part of the Preliminary

Round, teams are judged on

a practical scenario, a

written exam and professionalism.

Ten teams within their selected region will compete at each

Preliminary Round site. The highest scoring team from each

preliminary site will then advance on to compete against

each other and the current state champions on Sunday,

October 7th at the statewide Paramedic Competition in

Greensboro.

Please be sure to congratulate members of the following

two teams selected to represent Medic in this year’s

Paramedic Competition:

Scott Carriker and J. Conroy—competing on July

20th at Gaston College

John Stroup and Brendan Hutson—competing on

July 20th at Surry Community College

State Paramedic Competition

5

Medic is now pleased to offer

Community CPR classes open to

anyone in the community who

wishes to become CPR certified.

Our first class is Saturday, July

28th beginning at 8:00 a.m. at

Post 100. This class is a six-hour

CPR/AED AHA Heartsaver

certification class.

The certification is valid for two

years and the cost for the course

is $20. Registration is limited and

can be found at

http://www.medic911.com/

cpr_registration.

If you have questions about the July 28th Community CPR

Class, please contact Community Engagement Coordinator

Katie Rutland at ext. 6021 or via e-mail at

katier@medic911.com.

Community CPR Classes Available

A group of recent newcomers to the United States got their very first EMS education

from Medic this past Tuesday, July 3rd.

Local non-profit International House asked Medic to teach new immigrants from around

the world about EMS, 911 and how Medic operates within Mecklenburg County.

EMT-B Lester Oliva and EMD Ruben Leal gave a hands-on presentation to the group of

20 newcomers. The group also took home information about basic first aid and the

CPR classes Medic offers. The class instructor said it was the best demonstration given

to their class so far. Way to go Lester & Ruben!

To view all of the awesome photos taken during the International House demo, please

visit our Medic Facebook page on your leisure at www.facebook.com/MeckEMS.

International House Demo

Please join Medic in congratulating

Barry Thornton as the new

Communications Assistant Supervisor.

Barry has been with the Agency since

1998. His career began in

Communications where he worked as a

Telecommunicator, Assistant CMED

Supervisor and CMED QI

Coordinator. He then transferred to

work as an EMT in Operations for

several years and then worked as a part

time Operations employee. He

returned to Communications Full Time

in January 2011 as a Telecommunicator.

Barry will be assigned to B Rotation, day shift with Lisa

Wilson. His promotion is effective tomorrow, July 10th.

Please offer Barry your congratulations and your support in

his new position!

Congratulations!

Congratulations to Barry

Thornton on his recent

promotion to

Communications Assistant

Supervisor.

6

Please be advised of the following dates for the 2012 Scope of Practice Schedule. Please contact a member of Medical

Services to schedule a time and date within 90 days of your state expiration.

2012 Scope of Practice Schedule

July: Monday, July 9th Wednesday, July 11th Friday, July 20th

October: Friday, October 19th Tuesday, October 23rd Thursday, October 25th

August: Tuesday, August 14th Wednesday, August 15th Friday, August 17th

November: Thursday, November 15th Friday, November 16th Monday, November 19th

September: *No Dates in September

December: Tuesday, December 11th Wednesday, December 12th Friday, December 14th

Please be advised of the upcoming dates and times for

the July sessions of Medic InService.

Be sure to register for ONE of the sessions listed. All

employees must be in uniform. Each Medic InService

session will be held in the Medic Auditorium.

July InService

Please be advised of the

revised dates and times for

the June makeup InService

sessions:

Thursday,

July 12th

0800—1200

Friday,

July 13th

1200—1600

Please contact Education Assistant Elisabeth Mitchell at ext.

6132 or via e-mail at elisabethm@medic911.com if you

have any questions about the upcoming June makeup

InService sessions.

Thank you.

Correction

July

Tuesday 10th 1800—2200

Thursday 12th 1200—1600

Friday 13th 0800—1200

Monday 16th 0800—1200

1800—2200

Wednesday 18th 1800—2200

Thursday 19th 1830—2230

7

Required

Employee

Attendance

Tammy Anderson,

Barry Bagwell, Julia

Barela, Robert Bivens,

Angela Breeden-

Alvarez, Roni Brittain, Paul Burns, Danielle

Cassevah, Treven

Cherry, Don Creason,

Natalie Currin, Andrew

Davies, Amber Davies,

Ashley Doolittle, Kailie

Drum, Bryan Edwards,

Derek Frazita, David

Gerig, Nicholas

Heasley, Monroe Hicks,

Sarah Hinson, Ryan

Hollifield, Daniel Hueschen, Stacey

Hughes, Tim Ireland,

Hannah Kimbrell, Siobhan Klass, Ruben Leal, Megan Lee, Stephen McAbee, Craig McAllister, Ken Murray, Asa

Rhinehart, Kristi Rhinehart, Wayne Rosebrock, Emil Ruiz, Amanda Scoggin, Todd Sims, Don Singer, Kevin

Staley, Richard Steinbroner, Robert Thomas, Jeffrey Thompson, John Walsh, Matt West, Alan White and Jeff

Williams.

**Please Note: If your Annual Performance Review was in June and you did not attend a June class you

must contact Amy Johnson and attend a July class.

Information Updates:

The duration of the Medic Safety & Compliance Training sessions is five hours. This will be a paid day and

each employee with an Annual Performance Review in that month must attend

Administrative Employees (those who are not EMT/Paramedics) must attend the first 2 ½ hours of

class. Compliance sessions are held next to the Medic Fitness Center, please contact Amy Johnson for

directions.

Please contact Risk & Safety Specialist, Amy Johnson, if you have any questions or concerns about the June Compliance Training sessions at ext. 6095 or via e-mail at amyj@medic911.com

July Compliance Training Sessions

8

Visit Us on the Web!

www.medic911.com

MEDIC Mecklenburg EMS Agency

4525 Statesville Road

Charlotte, NC 28269

Tel: 704-943-6000

Fax: 704-943-6001

In-Service

Training

Medic Events

Holidays

Recertification Testing

July 2012 Sun Mon Tue Wed Thu Fri Sat

1 A 2 B 3 B

Corporate Compliance

1030—1530

4 A

July 4th Holiday

Medic Offices Closed

5 A

6 B

7 B

8 B 9 A

Scope Of Practice Testing

10 A

July In Service

1800—2200

11 B

Corporate Compliance

1030—1530

Scope Of Practice Testing

12 B

June Makeup In Service

0800—1200

July InService

1200—1600

13 A

July In Service

0800—1200

June Makeup In Service

1200—1600

14 A

Corporate Compliance

1000—1500

15 A

16 B

July InService

0800—1200

1800—2200

Corporate Compliance

0800—1300

17 B

18 A

July InService

1800—2200

19 A

July InService

1830—2230

Corporate Compliance

1030—1530

20 B

Scope Of Practice Testing

21 B

22 B 23 A

24 A

Employee Recognition Ceremony

1700

25 B

Employee Recognition Ceremony

1700

26 B

Corporate Compliance

1600—2100

27 A

28 A

29 A

30 B

31 B

2012 Training Schedule

Corporate Compliance Trainings

Wednesday, July 11th 1030—1530

Saturday, July 14th 1000—1500

Monday, July 16th 0800—1300

Thursday, July19th 1030—1530

Thursday, July 26th 1600—2100

PRE-REGISTRATION IS MANDATORY FOR ALL AHA CLASSES HELD AT CPCC.

Important Notes about 2012 AHA

Refresher Classes at CPCC

All classes will be held at CPCC’s CENTRAL

CAMPUS in the BELK Building.

Actual classroom number will be given at time of pre-

registration

A minimum of 10 students is required for each class.