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Medic Dispatch - October 25, 2010

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1 News From The Front Line October 25, 2010 The MEDIC Dispatch The 2010 Medic Health & Benefits Fair Be sure to bring your entire family to the 2010 Medic Health & Benefits Fair! The 2010 Medic Health & Benefits Fair is coming...are you ready? Mark your calendars for tomorrow, October 26 th and Wednesday, October 27 th from 2:30—8:00 pm for this fun -filled, family event as we encourage all our Medic employees to be healthy, live well and retire strong. The 2010 Medic Health & Benefits Fair has something for everyone! There will be multiple games, an assortment of great prizes, vendors on site to help you make the most of your employee benefits, get your FREE flu shot, tips for taking charge of your health, get answers to your Open Enrollment questions, participate in a Health Risk Assessment (HRA) administered by Carolinas HealthCare System and purchase items during the Medic Store Open House. BRING THE KIDS IN THEIR COSTUMES PUMPKIN PAINTING WII GAME CHALLENGE VISIT VENDORS PURCHASE ITEMS FROM THE MEDIC STORE OPEN ENROLLMENT COMPLETE YOUR HEALTH RISK ASSESSMENT (HRA) AND GET YOUR FLU SHOT For more information about the 2010 Medic Health & Benefits Fair and all the planned activities please contact a member of the HR Department. See you there! This Week: Keep Up the Good Work! 2 Open Enrollment is Here! 3 What is a Health Risk Assessment? 4 Medic Store Open House is Here! 5 New Protective Outerwear Fittings 6 Bone Marrow Drive 7 Training Schedule 8 Mecklenburg EMS Agency Dates to Remember : Dates to Remember : October 25th CPR Training 1800—2200 CPCC October 26th Medic Health & Benefits Fair 1430—2000 Bay Area October 27th Medic Health & Benefits Fair 1430—2000 Bay Area PRIZES TRICK-OR-TREATING FOR THE KIDS GAMES HULAHOOPING Special 2010 Health & Special 2010 Health & Benefits Fair Edition! Benefits Fair Edition!
Transcript
Page 1: Medic Dispatch - October 25, 2010

1

News From The Front Line October 25, 2010

The MEDIC Dispatch

The 2010 Medic Health & Benefits Fair

Be sure to bring your entire family to the 2010 Medic Health & Benefits Fair!

The 2010 Medic Health & Benefits Fair is coming...are you ready? Mark your calendars for

tomorrow, October 26th and Wednesday, October 27th from 2:30—8:00 pm for this fun

-filled, family event as we encourage all our Medic employees to be healthy, live well and retire

strong.

The 2010 Medic Health & Benefits Fair has something for everyone! There will be multiple

games, an assortment of great prizes, vendors on site to help you make the most of your

employee benefits, get your FREE flu shot, tips for taking charge of your health, get answers to

your Open Enrollment questions, participate in a Health Risk Assessment (HRA) administered

by Carolinas HealthCare System and purchase items during the Medic Store Open House.

BRING THE KIDS IN THEIR

COSTUMES

PUMPKIN PAINTING

WII GAME CHALLENGE

VISIT VENDORS

PURCHASE ITEMS FROM

THE MEDIC STORE

OPEN ENROLLMENT

COMPLETE YOUR HEALTH

RISK ASSESSMENT (HRA)

AND

GET YOUR FLU SHOT

For more information about the 2010 Medic Health & Benefits Fair and all the planned activities please contact a member of the HR Department. See you there!

This Week:

Keep Up the Good

Work! 2

Open Enrollment is

Here! 3

What is a Health

Risk Assessment? 4

Medic Store Open

House is Here! 5

New Protective

Outerwear Fittings 6

Bone Marrow

Drive 7

Training Schedule 8

Mecklenburg

EMS

Agency

Dates to

Remember:

Dates to

Remember:

October 25th

CPR Training

1800—2200

CPCC

October 26th

Medic Health & Benefits Fair

1430—2000

Bay Area

October 27th

Medic Health & Benefits Fair

1430—2000

Bay Area

PRIZES

TRICK-OR-TREATING

FOR THE KIDS

GAMES

HULAHOOPING

Specia

l 2010 H

ealt

h &

Specia

l 2010 H

ealt

h &

Benef

its

Fair E

ditio

n!

Benef

its

Fair E

ditio

n!

Page 2: Medic Dispatch - October 25, 2010

2

As the month of October and the first tracking

period come to a close, there has been an impressive

uptick in our patient satisfaction scores.

It is important, now more than ever, that we finish

strong. At 66%, we are just TWO percentage

points shy of achieving our goal of 68% !

To receive our performance payout, all Medic

employees should be mindful of the following key

points:

The group performance pay program is

heavily tied to overall patient satisfaction.

Teamwork Between EMS Personnel is the #1

driver of overall patient satisfaction; if it takes

a big hit, overall patient satisfaction isn’t going to be far behind.

Regardless of the type of medical concern a patient we treat is dealing with, they still judge the level of service

they receive and they very well may end up on the other end of one of our patient satisfaction surveys.

Field personnel can still heavily influence the rating Medic receives for the final 75 remaining patient satisfaction surveys

by being mindful of the following:

Use AIDET on every call

Treat your partner and the other first responders on scene with the same level of respect

and teamwork – it does matter

Be mindful of what you say and how you react to everyone in the room

Please continue to stay focused this week and we will surely get to 68%. Please also note that

calculations including Patient Satisfaction surveys generally run two weeks after the tracking period

has ended (October 31st). Please be mindful and patient as we calculate the Performance Pay

scores.

Thank you for all you do to help Medic succeed as an Agency. We couldn’t do it without you!

Keep Up the Good Work!

Enrollment in the 2010 IV/IO study is complete. The research team at Medic would like to thank everyone for their hard

work and efforts during this project. Completing a randomized clinical trial in the prehospital setting is no small feat and is

due in large part to your commitment. Results of the study will be forthcoming from Dr. Studnek so stay tuned.

Again, thank you for your commitment to prehospital research the IV/IO study could not have been completed without your

participation, input and reporting. Thank you for all your contributions.

The tibial IO will be the primary site for insertion during cardiac arrest, with peripheral IV and humeral IO serving as

alternative sites. Jonathan Studnek, Steve Vandeventer and Rosalyn Reades

IV/IO Study Completion Notice

Page 3: Medic Dispatch - October 25, 2010

3

Open Enrollment packets are being mailed to your homes next week. You will not need to fill out a form this year if

you are keeping your coverage the same for medical, dental and vision. You will have to fill out a form to

renew your Flexible Spending Account for 2011.

What’s Staying the Same?

Premiums for active employees will not change if you take your Health Risk

Assessment at the Health & Benefits Fair on tomorrow and Wednesday from

2:30pm to 8:00pm. CIGNA will continue to administer our Medical and Dental Plans.

What’s New?

Domestic Partner Benefits will be available for the same-gendered, domestic partners

of regular employees under the County’s medical, dental, life, vision and voluntary benefit plans.

Specific documentation and verification of the domestic partnership is required.

Rates are computed as employee/spouse or employee/family.

All benefit premiums for domestic partners are post-tax.

This includes all County Benefits (Sick, FMLA, bereavement, etc.). Exception: Flexible Spending Account Fund does

not apply – This is a federal program.

Aflac is offering a one-time Group Critical Illness Policy to all Medic Employees. The policy is in addition to other

policies that you may have and will offer extra benefits and shorter waiting periods. Please see Drew Fowlie for more

information at InService and the Health & Benefits Fair.

What’s Changing?

Healthcare Reform Changes:

No medical lifetime maximum

No pre-existing condition limitations for enrollees under 19 years old

Coverage for adult children up to age 26 for medical, dental, vision, life. Married, in or out of school, living anywhere.

Adult children with a different last name will need to verify relation (usually with a Birth Certificate)

100% coverage for preventive care

Flex Spending Accounts (FSA) can no longer be used for over-the-counter (OTC) medicines, unless prescribed by a

doctor

Medical Plan Changes:

Employees will see an increase in deductibles

Employee co-pays will also increase

Gastro bypass surgery will no longer be covered

Step Therapy for some prescription drugs

For more information about Open Enrollment 2011, please be sure to contact Leigh Taibe at [email protected] or

via ext. 6086 or Linda Hendley at [email protected] or via ext. 6083. Thank you.

Open Enrollment is Now until November 19th!

Page 4: Medic Dispatch - October 25, 2010

4

When:

2010 Medic Health & Benefits Fair

tomorrow, October 26th, Wednesday, October 27th and

Friday, October 29th from 2:30—8:00 pm

Where:

In the Bay Area of Post 100

Who:

FREE to Medic employees and any family members

covered under CIGNA. $25 for friends and family that

are non-CIGNA members.

Can’t make it to the Health Fair? You can still get your FREE

flu shot at any place offering flu shots by simply presenting

your Cigna insurance card or go to your doctor’s office and

get a FREE flu shot with no co-pay. *Your Flu shot must be the only

reason for your visit.* Visit www.mycigna.com for more details!

FREE Flu Shots

What is a Health Risk Assessment?

During the 2010 Medic Health & Benefits Fair medical staff from Carolinas HealthCare System (CHS) will

be on site to conduct Health Risk Assessments (HRA) for all employees.

Why Participate in the HRA?

Gain a better understanding of your personal health

Enter a drawing for 10 chances to win $500

It’s FREE

It is mandatory for enrollment in the Wellness Incentivized Plan (details coming soon)

Wellness Programs (coming in 2011) will be designed based on data collected from the HRAs.

**Medic will not receive anyone’s personal health information.**

What to Expect

Come to the 2010 Medic Health & Benefits Fair

A team from CHS (no Medic employees will be testing area) will be set up in the

privacy of MED-1.

Complete 40 questions regarding your overall health and wellness. Your information will be

confidential.

Tests conducted as part of the Health Risk Assessment

Height and Weight

BP

Lipid Profile (finger stick)

Glucose test (finger stick)

If you are interested in completing the Health Risk Assessment and are scheduled to work on both days of the Medic Health &

Benefits Fair, please contact Nurse Kate at [email protected] or via ext. 6100 to make alternate arrangements. Thank you.

What is a Health Risk Assessment?

Congratulations to Leigh

Taibe in the HR

Department! Leigh was

recently been promoted to

HR Manager, effective

immediately.

Leigh brings many years of

Human Resources related experience to the Agency and

has exhibited great leadership qualities while championing

many process improvement initiatives here at Medic.

Leigh and her team are fully dedicated to finding new ways

to make interacting with the Human Resources

Department an excellent experience for all Medic

employees. Please be sure to send her any ideas you may

have to help make this vision possible. Thank you.

Promotion Announcement

This is NOT a

FULL Physical

There is NO need

to get undressed

NO blood will be

drawn

Page 5: Medic Dispatch - October 25, 2010

5

Implemented in our CIGNA Prescription plan for

the following 3 chronic conditions:

1. High Cholesterol

2. High Blood Pressure

3. Acid Reflux/Stomach Acid (i.e. Nexium)

Step therapy will force employees to try the generic

version of the drug first before being allowed by the plan to

move on to a preferred drug; then they must try the

preferred before they can receive the non-preferred. Once

the employee has tried the generic and preferred drug,

they may use the non-preferred from that point forward.

**Employees currently using these medications will be notified by

Cigna upon refill and given 60 days to switch to generic medicine.**

With consent from the employee’s doctor, he/she may be

able to us a preferred or non-preferred drug; or if he/she

has already tried the generic and preferred versions, the

employee will be allowed to continue using the non-

preferred brand. Employees will be given a 2 month grace

period in 2011 to ensure that they understand the change

and to allow time to consult with their physician(s) as

needed.

3 Ways to Save Over $300

on your 2011 Medical

Insurance Premium at the

Health Fair

1. Complete your Health Risk Assessment (HRA) -

25 drawings for $200 each

Fill out HRA Questionnaire with #2 pencil

Med-1 at Health Fair

Private, confidential testing

November 16 and 17 - get your private results

one-on-one or mailed directly to your home

Medic receives aggregate data to help develop

Wellness Program for 2011

Get Healthy!!!

2. Participate in the “Passport to Health” –

Participants will receive a $10 gift card

Visit all vendor booths

3. Name your Primary Care Physician

FREE

Back by popular demand...the Medic Store will host an open house during the

2010 Health & Benefits Fair2:30 pm—8:00 pm tomorrow, October 26th

and Wednesday, October 27th from 2:30 pm—8:00 pm out in the Bay

Area. Kristel Swayze of K&S Image Solutions, along with a member of the

PR department will be on-hand to take your orders!

During this time, employees can select to purchase both new and currently

in-stock items. Many different sample sizes will be on display for employees

to try on and/or to choose from. The list of featured items will include (but

not limited to) the following: adjustable, fitted and beanie hats, toboggans, ear warmers, polo shirts, t-shirts, jackets, all

complete with the Medic logo!

If you are planning to purchase from the Medic Store, please be reminded that employees are no longer able to have

items deducted from their payroll.

We hope to see you at the Medic Store during the 2010 Health Fair, tomorrow, October 26th and Wednesday, October 27th

from 2:30 pm—8:00 pm out in the Bay Area.

If you have any questions about the Medic Store Open House, please contact Nikkie Perry at [email protected] or

ext. 6178 or Kristin Young at [email protected] or ext. 6165.

What is Prescription Step Therapy?

Medic Store Open House is Here!

Get Your 2011 Savings!

Page 6: Medic Dispatch - October 25, 2010

6

After considerable research and input from frontline Medic staff, we’ve selected a protective outerwear

garment that will replace our current blue protective gear and our blue winter Jackets.

Through a competitive bid process, the I Spiewak & Son, Inc. model 1591 jacket, S526CF winter liner

and 1556 pants were the products that most closely met our needs based on direct input from

frontline medics.

How did we determine your needs and desires?

This past June, field employees were invite to attend a product review session on one of two (A & B

shift) different afternoons. Some 35+ paramedics and EMTs attended, inspected sample products and

discussed a list of standards, features and preferences. A specification was developed and presented to

the Medic Safety Committee in August based on feedback from these sessions.

All EMT / Paramedic personnel who practice in the field must be fitted for their new gear. Fitting will

take place tomorrow between 2:30 pm—8:00 pm and Wednesday between 8:00 am—8:00

pm at the Medic Health Fair.

You must attend one of these sessions for proper fitting. We cannot place our order until fitting is complete.

Please contact Richard Dean at [email protected] or via ext. 6053 with any related questions or comments.

Thank you.

New Protective Outwear Fittings

Presbyterian Matthews has asked us to serve as back-up resource for the transport of patients on balloon pumps from

their facility to Presbyterian Hospital.

Presbyterian Critical Care Transport handles these primarily so the likelihood or frequency of such requests should be very

low. It is important that we understand the complexity of this mission and how to safely secure the 100+ pound pump in

the ambulance. Because the pump has approximately five feet of tubing between the machine and patients groin, the pump

and the stretcher have to be loaded virtually simultaneously. Hospital personnel will be on hand to assist you and will also

accompany the patient and manage their care during transport.

After meeting with CCT staff and loading the pump on a Medic unit, we’ve determined what we think is the most workable

and safe position for the device. The pump and control unit should be removed from its rolling cart base and placed on the

unit floor at the foot of the stretcher and against the bench seat. You can then place a seat belt through the handle on the

pump to assure it remains stationary throughout transport. Please see the images below.

 

 

Aortic Balloon Pump Transports

The pump & control unit should be removed from its rolling cart base and placed on the unit floor at the foot of the stretcher and against

the bench seat. You can then place a seat belt through the handle on the pump to assure it remains stationary throughout transport.

Control Unit Release Button Balloon Pump Transport Recommendations Seatbelt Through Handle

Pump in Position for Transport

Rolling Cart Release Handle

Access for Operator

Page 7: Medic Dispatch - October 25, 2010

7

Jose Rivera and the DKMS will host a bone marrow donor during Medic’s 2010

Health and Benefits Fair on Tuesday, October 26th and Wednesday, October

27th from 2:30 pm—8:00 pm in the Bay Area. By donating bone marrow you can

help save the lives of leukemia patients.

How Do I Become A Bone Marrow Donor?

Must between the ages of 18-55 yrs old

Complete a registration form

You will have your cheeks swabbed to collect cheek cells which will be used to identify your HLA tissue-type

What is my commitment if I register?

You will be listed on the Be The Match Registry® (operated by the NMDP) until 61st birthday, unless you ask to be

removed

You will consider donating to any searching patient who needs a bone marrow transplant.

For more information, please be sure to stop the DKMS table during the 2010 Health and Benefits Fair. Thank you.

Bone Marrow Drive

Please be advised that the

makeup sessions for

October InService are as

followed:

Tuesday, October 26th 12:00 pm – 4:00 pm Wednesday, October 27th

12:00 pm – 4:00 pm Both makeup sessions will

be held in the Medic

Auditorium.

Please contact Education Coordinator, Robin Pariso at

[email protected] or via ext. 6143 if you have any

questions about the October InService makeup sessions.

Thank you.

October InService Makeup Sessions

As we prepare for the Medic

Health & Benefits Fair, please be

mindful that the Agency will be

utilizing areas in, around and near

the Bay Area.

Starting today, the parking area

currently used by motorcyclists will

be closed off in preparation for the

Health & Benefits Fair.

Please be sure to make note of the

change and plan for alternate parking accordingly. The

coned area will be solely used for Health & Benefits Fair

setup and activities. All personal vehicle parking in this

area will be restricted.

Please feel free to contact Nikkie Perry at

[email protected] or ext. 6178 or Ted Wise at

[email protected] or 6153 if you have any questions

about the use of the motorcycle parking lot for the 2010

Medic Health & Benefits Fair. Thank you.

Don’t Let Your Car Be Towed

Page 8: Medic Dispatch - October 25, 2010

8

October 2010 Sun Mon Tue Wed Thu Fri Sat

1 B

2 B

3 B 4 A

CPR Training

1800—2200

CPCC

5 A

6 B 7 B

CPR Training

1800—2200

CPCC

8 A

Recertification Testing

9 A

Recertification Testing

10 A 11 B

Recertification Testing

12 B

InService

1800—2200

13 A

14 A

InService

1200—1600

15 B

InService

0800—1200

Recertification Testing

16 B

Recertification Testing

17 B 18 A

CPR Training @ CPCC

0800—1200

InService

0800—1200 & 1800—2200

Recertification Testing

19 A

20 B

InService

1800—2200

21 B

CPR Training

0800—1200

CPCC

22 A

23 A

24 A

31 B

25 B

CPR Training

1800—2200

CPCC

26 B

Medic Health & Benefits Fair

1430—2000

27 A

Medic Health & Benefits Fair

1430—2000

28 A

29 B

30 B

Visit Us on the Web!

www.medic911.com

MEDIC Mecklenburg EMS Agency

4525 Statesville Road

Charlotte, NC 28269

Tel: 704-943-6000

Fax: 704-943-6001

In-Service

Training

Medic Events

Holidays

Recertification Testing

Medic Calendar 2010 Training Schedule

AHA Refresher Classes at CPCC

PALS

NOV - 12 = 1300-1700 **Pre-registration is

mandatory**

NOV - 21 = 0900-1300

ACLS

NOV - 20 = 0900-1300

NOV - 20 = 1300-1700 **Pre-registration is

mandatory**

Stay Tuned to the Medic Dispatch for any

future date announcements!

NC Scope of Practice Recertification

Testing

**YOU MUST RECERTIFY DURING YOUR TEST

MONTH**

ALL CON ED must be up to date at time of

testing.

To schedule a test appt date and time, email Robin Pariso

at [email protected]

DEC 10, 11, 13, 17, 18, 20 (Expiration Dates JAN – MAR

2011)

PRE-REGISTRATION IS REQUIRED FOR ALL CLASSES. ALL AHA CLASSES HELD AT CPCC.


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