1 This Week: CPR Lunch & Learn 2 Let’s Keep Up the GREAT work! 3 Mandatory FISDAP Testing 4 7th Annual Salute to Heroes Game 5 Rotary Scholarship Applications Due! 6 March Compliance Training Sessions 7 Training Schedule 8 Medic Calendar 8 News From The Front Line February 27, 2012 The MEDIC Dispatch Mecklenburg EMS Agency Dates to Remember : February 27 th February InService 0800—1200 1800—2200 February 29 th February InService 1800—2200 March 1 st Mandatory FISDAP Testing Registration Deadline As you are aware, the Democratic National Convention (DNC) will be held in Charlotte during the week of September 3 rd , 2012. This event is like no other that has previously been held in Charlotte and brings with it some significant challenges to our system as it relates to both DNC coverage and our efforts to provide the highest level of care and service to the remainder of the community. In order to assure that all required resources are available, Barry Bagwell has directed operations staff to begin preparing work schedules that will require both field and CMED personnel to work a 12 hour on/12 hour off rotation for the duration of the DNC . The projected time frame for the schedule modification will be September 2 nd thru September 7 th ; however, the Agency reserves the right to modify this time period as required. Additional schedule adjustments for areas such as Logistics, Fleet, IT, Medical Services, etc. may be needed as well. The Agency understands that this will impact employees and this is the reason for the early notification. Although the specific details are not yet available, employees are strongly encouraged to begin making plans with their families, or other outside commitments, in order to accommodate this temporary schedule modification. Employees have leadership’s commitment that all details related to this change will be communicated Agency wide at the earliest possible date. As a reminder, no vacation leave will be approved during the period of September 1 st thru September 9 th . Requests for leave during the period of August 27 th – August 31 st and September 10 th , may receive conditional approved but are subject to cancellation. (Communicated via memo on August 31, 2011 ) Please contact Deputy Director Barry Bagwell is you have any questions regarding this communication. DNC: Schedules and Leave
Transcript
1
This Week:
CPR Lunch & Learn 2
Let’s Keep Up the
GREAT work! 3
Mandatory FISDAP Testing
4
7th Annual Salute to Heroes Game
5
Rotary Scholarship Applications Due!
6
March Compliance Training Sessions
7
Training Schedule 8
Medic Calendar 8
News From The Front Line February 27, 2012
The MEDIC Dispatch
Mecklenburg
EMS
Agency
Dates to
Remember:
February 27th
February InService
0800—1200
1800—2200
February 29th
February InService
1800—2200
March 1st
Mandatory FISDAP
Testing
Registration
Deadline
As you are aware, the Democratic National
Convention (DNC) will be held in Charlotte during
the week of September 3rd, 2012. This event is like
no other that has previously been held in Charlotte
and brings with it some significant challenges to our
system as it relates to both DNC coverage and our
efforts to provide the highest level of care and
service to the remainder of the community.
In order to assure that all required resources
are available, Barry Bagwell has directed
operations staff to begin preparing work
schedules that will require both field and
CMED personnel to work a 12 hour on/12
hour off rotation for the duration of the DNC. The projected time frame for the
schedule modification will be September 2nd thru September 7th; however, the Agency reserves
the right to modify this time period as required.
Additional schedule adjustments for areas such as Logistics, Fleet, IT, Medical Services, etc. may
be needed as well. The Agency understands that this will impact employees and this is the
reason for the early notification. Although the specific details are not yet available, employees
are strongly encouraged to begin making plans with their families, or other outside
commitments, in order to accommodate this temporary schedule modification. Employees
have leadership’s commitment that all details related to this change will be communicated
Agency wide at the earliest possible date.
As a reminder, no vacation leave will be approved during the period of September
1st thru September 9th. Requests for leave during the period of August 27th –
August 31st and September 10th, may receive conditional approved but are subject
to cancellation. (Communicated via memo on August 31, 2011)
Please contact Deputy Director Barry Bagwell is you have any questions regarding this
communication.
DNC: Schedules and Leave
2
Hundreds of people learned about The Lucky Hearts
Campaign during the ...And The Beat Goes On heart health
fair, sponsored by CMC– University, on Saturday, February
18th.
Medic Paramedic Adamo Riascos and EMT-B Dale Cordice
showed health fair participants the basics of CPR and AED
usage. Attendees were also given first aid information,
information about Medic and instructions on how to sign up
for a Medic CPR class. As a thank you for Medic’s
participation, CMC– University will donate an AED to
The Lucky Hearts Campaign. Members at Jonahville AME Zion
Church in Huntersville are thrilled to be the recipients of
the AED and free CPR training for 50 people.
Medic would like to extend a sincere thank you to Adamo and Dale for all their hard work!
Be sure to check out The Lucky Hearts Campaign facebook page at http://www.facebook.com/
luckyheartsaed to view all the photos taken during the ...And the Beat Goes on heart health fair.
And the Beat Goes On Health Fair
As we prepare to bring Heart Month 2012 to a close, we would like to thank
everyone who participated in last week’s CPR Lunch and Learn event. We had
an awesome turnout and representation from Scheduling, IT, Patient Financial
Services, HR, Medical Services and PR departments.
Special thanks to Paramedic Beth Pethel for demonstrating the proper
techniques when performing CPR, correct AED usage and answering attendee questions.
We hope everyone walked away with life-saving information.
CPR Lunch & Learn Event
Paramedic Crew Chief, Adamo Riascos and EMT-B,
Dale Cordice represent Medic at the “...And the Beat
Goes On” heart health fair at Northlake Mall.
Paramedic Crew Chief, Adamo
Riascos and EMT-B, Dale Cordice
look on as a heart health fair
attendee performs chest
compressions.
3
We would like to extend special birthday wishes to the following employees celebrating a birthday the month of March!
March Birthdays
Doug Valot March 1 Stacen Smith March 14 James White March 23
Adam Walker March 1 Albert Pendlay March 15 Eric Hall March 23
Leigh Taibe March 1 Stephen Kidd March 16 Yolanda Edmonds March 25
David Toney March 4 Jeffrey Williams March 18 Julio Gonzalez March 25
Gabrielle Pegram March 4 Scott Blair March 19 Morgan Kettles March 25
Jacob Lowe March 8 Matthew Hestwood March 19 Donald Creason March 25
Alana Blankenship March 8 Katresa Jones March 20 Thomas Burdette March 26
Dustin Edwards March 9 Mohammad Jarrahizadeh March 21 Robert Thomas March 26
Darlene Hicks March 9 Joan Wisham March 22 Michelle Correll March 29
Daniel Nielson March 11 William Carter March 22 Nicholas Heasley March 29
Brian Smith March 12 Rebecca Jett March 22 Paul Burns March 30
Kariena Bernesser March 14 Brandon Voss March 22 Andrew Tucker March 31
As we enter the final stretch of this current
tracking period, the Agency is measuring at
an outstanding 71% in overall patient
satisfaction!
Let’s keep up the GREAT work by
encouraging all Medic employees to be
mindful of the following key points:
Use AIDET on every call
Teamwork Between EMS
Personnel is the #1 driver of patient
satisfaction; if it takes a hit, overall patient
satisfaction isn't too far behind
Regardless as to the type of medical
concern a patient we treat is dealing with,
they still judge the level of service they
receive and they very well may end up on
the other end of one of our patient satisfaction survey.
A number of patient satisfaction surveys remain. Your actions can still positively or negatively influence the final results of
current tracking period. Thank you to everyone for your outstanding work and let’s continue to stay focused.
Let’s Keep Up the GREAT Work!
4
Please be advised of the remaining
dates and times for the February
sessions of Medic InService.
Be sure to register for ONE of the
sessions listed below. All employees
must be in uniform. Each Medic
InService session will be held in the
Medic Auditorium.
Please contact a member of the
Medical Services department if you have any questions
about February InService sessions. Thank you.
February InService
As discussed during June 2011 InService, Medical Services will begin mandatory FISDAP
testing all employees who currently function at the EMT-B level on March 1, 2012. The
purpose of this testing is to assist in the creation of more focused educational and training
opportunities by establishing a didactic baseline for all patient care providers. All scores will
be held in the strictest of confidence and will only be available to the employee through a
face-to-face request with a members of Medical Services.
Test registration is now open. Registration must be completed no later than
March 1st. Exams will be administered at 0900 hrs, 1300 hrs and 1800 hrs. Employees
will have three hours to complete the exam. Individuals who have taken the FISDAP exam
within the past six months are exempt from re-taking the exam. However, if you would like
to take the exam again, in an attempt to improve you score, you may do so.
To pre-register, please contact a member of Medical Services.
Johnathan Bobbitt – 704.943.6026
Trevor Taylor – 704.943.6025
Tom Porcelli – 704.943.6024
Brian Shimberg – 704.943.6142
Sam Barnes – 704.943.6143
*Remember FISDAP testing is MANDATORY for all functioning EMT - Basics.*
Mandatory FISDAP Testing
FISDAP Exam Dates
Thursday, 3/1
Friday, 3/2
Monday, 3/5
Tuesday, 3/6
Wednesday, 3/7
Monday, 3/12
Wednesday, 3/14
Thursday, 3/15
Friday, 3/16
Tuesday, 3/20
Thursday, 3/22
Monday, 3/26
Tuesday, 3/27
Wednesday, 3/28
Friday, 3/30
February
February 27th 0800—1200
1800—2200
February 29th 1800—2200
For safety and security reasons, the IT department is now
requesting that field crews with IT issues NO LONGER pull into the front parking lot. All IT issues should be
addressed behind the gated area on the north side of Post
100, in the Bay Area or in the back parking lot.
Please call ext. 6111 with your location so that an IT
Technician can assist you with your issue in the fastest,
most appropriate method possible.
The IT department is also requesting that crews no longer
reset modems. Please do not attempt to troubleshoot the
modems. Setup and configuration of the modems are
different. The most efficient way to get the modem repaired is to contact the IT department at ext. 6111 or have the
OA and/or Operations Supervisor enter a Help Desk ticket.
Please contact a member of the IT department at ext. 6111
if you are experiencing a current IT issue. Thank you in advance for your cooperation.
IT Issues: Field Crews
5
Be sure to mark your calendars and join us for the 7th annual
Salute to Heroes game on Saturday, March 11th at Time
Warner Cable Arena.
The cost of game tickets are $10 or $20, depending on seating.
You get two games for the price of one! First, there is the
Charlotte Checkers game. During the Checkers game, there will
be several special activities in place to honor and recognize our
outstanding employees.
The second game is where we take to the ice!
Come support Medic and the Charlotte Fire Department as they
prepare to defend their championship title against the
Charlotte-Mecklenburg Police Department (CMPD) and the
Mecklenburg County Sheriff’s Office.
To purchase your Salute to Heroes tickets, please contact Katie
THIS Thursday is the LAST DAY to apply for this year’s Rotary Public
Safety Scholarship Fund!
The Rotary Public Safety Scholarship Fund provides scholarships of up
to $1,500 to undergraduate students who are children of Charlotte area
public safety personnel. To be considered for a scholarship, applicants must
submit the minimum eligibility requirements and submit their application and
supporting documents no later than Thursday, March 1st.
For more information on the Rotary Public Safety Scholarship Fund or to
download the official application form, please visit http://www.fftc.org/
page.aspx?pid=772.
Please mail your completed application to:
Foundation For The Carolinas
Attention: Qiana Austin
217 South Tryon Street; Charlotte, NC 28202
Rotary Scholarship Applications Due THIS Week!
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Required Employee
Attendance
Barry Thornton, Adam
Bolinger, Ronisha Carr,
Michael Conklin, Susan
Davis, Yolanda Edmonds,
Kara Gilroy, Rebekah
Hart-O’Sullivan, John
Hunt, Chad Kennedy,
Robbie Lamb, Pen Lee,
Emily Little, Alan Maness,
Anna McCarley,
Jim Norris, Tyler North,
Christopher Peet,
Jeffery Porter,
Gary Richardson,
John Ryan,
Thomas Slack,
Lindsay Smith, Jerome Souza, Troy White and Bill Woods.
**Please Note: If your ARD was in February and you did not attend a February class you
must contact Amy Johnson and you must attend a March class.**
Information Updates:
The duration of the Medic Safety & Compliance Training sessions is six hours. This will be a
paid day and each employee with an ARD in that month must attend
Administrative Employees (those who do are not also EMT/Paramedics) must attend
the first 2 ½ hours of class
Please contact Risk & Safety Specialist, Amy Johnson, if you have any questions or concerns about the February Compliance Training sessions at ext. 6095 or via e-mail at [email protected]
March Compliance Training Sessions
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Visit Us on the Web!
www.medic911.com
MEDIC Mecklenburg EMS Agency
4525 Statesville Road
Charlotte, NC 28269
Tel: 704-943-6000
Fax: 704-943-6001
In-Service
Training
Medic Events
Holidays
Recertification Testing
2012 Training Schedule PRE-REGISTRATION IS MANDATORY FOR ALL CLASSES. ALL AHA CLASSES HELD AT CPCC.
Important Notes about 2012 AHA
Refresher Classes at CPCC
To register, call CPCC at 704.330.4223
All classes will be held at CPCC’s CENTRAL CAMPUS in the BELK
Building.
Actual classroom number will be given at time
of pre-registration
A minimum of 10 students is required for each class.
MANDATORY FISDAP Testing Dates
for EMT-B
March 1st, 2nd, 5th, 6th, 7th, 12th, 14th, 15th, 16th,
