1

This Week:

New Carry-In

Equipment Bag 2

Mandatory FIT

Testing 3

EMS Week 2011

Schedule of Events 4

Did You Make the

Deadline? 5

Medic InService

Schedule 6

FREE All-Star

Race Tickets 7

Training Schedule 8

Medic Calendar 8

News From The Front Line May 9, 2011

The MEDIC Dispatch

Mecklenburg

EMS

Agency

Dates to

Remember:

May 10th

May InService

1800—2200

May 12th

May InService

1200—1600

Submission Deadline

for 2nd Batch of

EMS Week Gift

Selections

May 13th

May InService

0800—1200

This year, several new awards have been added to Medic’s

Annual Employee Recognition Event. For the past few weeks,

we have asked employees for Unsung Heroes nominees, now

we are reaching out to you again.

Two awards are nomination based this year, the Unsung Hero

and now the Top Calls for 2010! The Employee Recognition

Team, along with the Lead Team, will select 3 Top Call’s

from the nominations received from employees. All three

Top Calls will be highlighted at the Employee Recognition

Event and the top selection will be announced during the

evening.

The Employee Recognition Committee is asking employees to recall the Top Calls from

2010. A Top Call would be something above and beyond a “normal” call for

service. Nominations will be based upon performance either on scene or over the phone – a

call with outstanding scene/phone management. Nominated calls should be the most notable

calls from the past year.

If you would like to nominate a call for a 2010 Top Call, please provide the following to your

immediate Supervisor by 5 pm, Friday, May 13th! All Top Call nominations will then

be reviewed by your supervisor before being submitted to the Employee Recognition Team for

approval.

Your Name

Contact Phone/Contact Email (if we need further clarification)

Nominee or Nominees Name (please list all employees involved)

Run Number (if known)

Briefly describe the call

Briefly describe why the call should be selected for a 2010 Top Call

If you have any questions for the Employee Recognition Team, please direct them to Kristin

Young at kristiny@medic911.com or ext. 6165.

Thank you in advance for your help!

Top Call Award

2

Performance Pay Update

Over the past several months, the Equipment Committee has received resounding comments

surrounding the possibility of changing to a new carry-in bag. Good news! The Agency has

purchased new bags for every unit in the fleet as well a few new spares for future use.

Operations Supervisors will also incorporate a new bag (identical in layout, but different in color)

for easy identification. With the mindset of being good stewards of the resources we have,

the current bags utilized by Operations Supervisors will be converted for usage by the upcoming

911 BLS team. This maneuver will avoid the Agency from having to purchase any additional

resources while providing the 911 BLS team with equipment they may need and allowing for

future expansion.

The new carry-in equipment bag will replace the current gray drug box and eliminate the large

red O2 bag (by combining it with equipment in the new bag). The Agency has also taken delivery

of a new ‘sleeve’ that will fit over our current oxygen bottles. This sleeve will carry a small

assortment of supplies and will complement the new carry-in equipment bag.

Lastly, the Agency is also examining the possibility of switching the style of oxygen bottles we currently use. The bottles

under consideration are a combination bottle / regulator / cage and will eliminate the need for the three separate pieces

we currently carry. This change is aimed at not only making our O2 delivery process simpler, but to save money in the long

run by no longer having to replace regulators as they break and /or wear out. The new carry-in equipment bags will be

reviewed during May InService and will be scheduled for deployment upon completion of the InService rotation.

For questions about the new carry-in bag, please contact a member of the equipment team: Don Shue at

dons@medic911.com, Chris Simmons at christophers@medic911.com or Bryan Edwards at bryane@medic911.com.

New Carry-In Equipment Bag

3

Based on results from our voluntary inspection from

OSHA, Medic is required, as an Agency, to complete the

following processes below:

Every Medic field employee is required to complete a

Respiratory Medical Evaluation Questionnaire. After

completing the Respiratory Medical Evaluation Questionnaire,

field employees must get FIT Tested. To get FIT Tested,

please report to the Special Operations department at Post

101 (aka the new building) by entering the lobby of Post

101. Please be sure to take your half-faced and full-faced

respirators with you. FIT Test hours are seven days a week

from 0630 to 1745. The final deadline for the FIT Testing

is Friday, May 20th.

Each FIT Test will last approximately five minutes and

should be completed just prior to or after your shift. Please

report to your FIT Test on-time as you will be expected

to leave in your truck from Post 100 as scheduled for your

shift.

Please contact your immediate Supervisor, Mike Stanford,

Jacob Brod, Chance Osborne, Josh Stiller, Justin Pfund or

Amy Johnson with any questions about the FIT Test

process.

Mandatory: FIT Testing

Operations would like to proudly announce and congratulate the nine new Operations Relief Supervisors. The new

Relief Supervisors were selected based on an intense assessment process and competed amongst many outstanding and high

performing candidates within the Agency. Please join the Operations division in congratulating the following new Relief

Supervisors:

Mike Gilmore

Ken Murray

Charles Horne

Sam Pendlay

Mike Sherriff

Drew Smith

Stacen Smith

John Stroup

Scott Wilson

Congratulations again to the new Operations Relief Supervisors as well as all the candidates who applied and participated in

the process.

Promotion Announcement

The North Carolina Office of EMS will conduct the 21st

Annual Paramedic Competition this fall at its annual EMS

conference.

Each EMS service in the state is allowed to send up to two

teams of paramedics to compete. If you are interested in

competing as a team, you must send an e-mail with both

team members’ names along with cell phone numbers to

Sam Barnes at samb@medic911.com. If more than two

teams sign up to compete at the preliminary competition

on July 22nd, an internal process will be conducted to select

the two teams to represent Medic.

The July preliminary competition will determine who

competes at the Finals on Sunday, October 2nd.

NC Paramedic Competition

4

EMS Week 2011 Schedule of Events

Event Day Time

Kickoff Breakfast (AM Shift)

Post 100—Bay Area Monday, May 16th 3:30 am—8:30 am

Ice Cream Social

Post 100—Bay Area Monday, May 16th 2:30 pm—7:30 pm

Kickoff Snack Items (PM Shift)

Post 100—Bay Area Monday, May 16th 2:30 pm—7:30 pm

EMS Cookout

Post 101—Employee Parking Lot Tuesday, May 17th 11:30 am—8:00 pm

Medic Arcade

Post 101—Bay Area Tuesday, May 17th 11:30 am—8:00 pm

Medic Store Open House

Post 101—Bay Area Tuesday, May 17th 2:30 pm—7:00 pm

Kickoff Breakfast (AM Shift)

Post 100—Bay Area Wednesday, May 18th 3:30 am—8:30 am

Ice Cream Social

Post 100—Bay Area Wednesday, May 18th 2:30 pm—7:30 pm

Kickoff Snack Items (PM Shift)

Post 100—Bay Area Wednesday, May 18th 2:30 pm—7:30 pm

EMS Cookout

Post 101—Employee Parking Lot Thursday, May 19th 11:30 am—8:00 pm

Medic Arcade

Post 101—Bay Area Thursday, May 19th 11:30 am—8:00 pm

Medic Store Open House

Post 101—Bay Area Thursday, May 19th 2:30 pm—7:00 pm

Basketball Tournament Game

Post 101—Employee Parking Lot Friday, May 20th 3:30 pm—5:30 pm

The PR department has put together the following schedule to help Medic employees stay in the loop of all the pre-planned

activities for the EMS Week 2011 extravaganza. EMS Week 2011 activities will take place at Medic Post 100 as well as Post

101 (also known as the new building). The lineup has been set, the activities are in place...are you ready for EMS Week

2011?

5

Option#1:

MedicLogoTumbler

andThermosGiftSet

On Friday, May 20th

Medic employees and their

families are invited to play

in the EMS Week 2011

Basketball

Tournament. That’s

right, basketball and

everyone is welcome to

play!

To make it easier for those

that are interested, the basketball tournament area will be

setup adjacent to the Medic Arcade and Cookout areas!

No off-site travel required! All you need to bring is your

game and a pair of tennis shoes!

Basketball Tournament

Medic has begun to collect submissions for the 2nd batch of

EMS gift options. If you have not already made your EMS

Week gift selection, please be sure to visit

https://www.surveymonkey.com/s/QMK5R5Z and select TWO of the following EMS Week gift options

listed below. You must select TWO gift options when

completing the online form. **Please note that 2nd batch gift

selections will not be distributed during EMS Week.**

Employee gift options MUST be selected no later

than 12:00 pm THIS Thursday, May 12th. Contact

Nikkie Perry at nikkiep@medic911.com if you have any

questions about the EMS Week 2011 gift options.

Thank you.

Did You Make the Deadline?

How about a game of foosball?

Maybe a little ping pong? What

about a round of air hockey or

Ms. Pacman?

Sound good? All these games

will be featured and ready for

you and your family to play as

part of the Medic Arcade

attraction returning for EMS

Week 2011!

Be sure to bring your family and

enjoy some of the cool and fun games we will have for

everyone to play.

The Medic Arcade will be setup in the new building out

back closest to MED-2 parking lot and will be adjacent to

the EMS Cookout tent on Tuesday, May 17th and

Thursday, May 19th from 11:30 am—8:00 pm.

The Medic Arcade

It’s that time of year again! The 9th annual MAD (Medic

Ambulance Drivers) golf outing will take place on Monday,

June 6th. Join us as we tee off in support of a good cause.

For the first time ever, players can pre-register for the

outing via check at a cost of $50/per person. Players may

also register at the door the day of the event at a cost of

$60/per person.

When: Monday, June 6th

Shot Gun Start at 12:00 pm

Where: Emerald Lake Golf

Course

9750 Tournament Drive,

Matthews, NC 28104

For more information, please contact Tom Porcelli at

thomasp@medic911.com or call 704.577.9087.

Dust Off Your Clubs!

Option#2:

MedicLogo

Lunchbox

Option#3:

MedicLogoPadfolio

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Please be advised of the following dates and times have been scheduled for Medic InService. Be sure to

register for ONE of the following dates and times for each InService month listed below.

Dr. Doug Swanson will be in attendance to the May InService dates to talk about protocols. A protocol

version 3.8 will be handed out to all field employees.

All employees must be in uniform and all sessions will be held in the Medic Auditorium.

Please contact a member of the Learning & Development department if you have any questions.

Thank you.

Upcoming Medic InService Schedule

May

May 10th 1800—2200

May 12th 1200—1600

May 13th 0800—1200

May 16th 0800—1200

1800—2200

May 18th 1800—2200

June

June 21st 1800—2200

June 23rd 1200—1600

June 24th 0800—1200

June 27th 0800—1200

1800—2200

June 29th 1800—2200

August

August 16th 1800—2200

August 18th 1200—1600

August 19th 0800—1200

August 22nd 0800—1200

1800—2200

August 24th 1800—2200

Introducing the new Medic Spin

Wheel Prize Drawing! The spin

wheel prize drawing will make its

grand debut at this year’s EMS

Week. The Spin Wheel gives you

yet another opportunity to win

even more cool prizes including VISA Gift Cards,

Smoothie King Gift Cards and more cool prizes!

During EMS Week, all Medic employees will have the

option to enter their raffle tickets into the general prize

drawing and/or the spin wheel prize drawing.

EMS Week 2010 Raffle Ticket Distribution

Kickoff Breakfast = 3 Tickets Ice Cream Social/PM Snack Items = 3 Tickets EMS Cookout = 1 Ticket Bring a Guest to the EMS Cookout = 1 Ticket per

additional guest

Medic Arcade = 1 Ticket

Participate in the Basketball Tournament = 2 Tickets

Spin Wheel Prize Drawing

Want the

chance to

win some

really cool

prizes?

Keep reading and see how!

During this year’s EMS Week, we are focused and

committed to having the greatest participation in Medic’s

EMS Week history!

That’s why every event during EMS Week 2011 will have a

raffle ticket or number of raffle tickets attached to it. The

more EMS Week events you attend, the more raffle tickets

you will accumulate. At the end of EMS week, you have the

option to submit your raffle tickets into general prize

drawing for the chance to win some really cool prizes like

the ones seen in this article. So, attend all that EMS Week

has to offer and be sure to hold on to your raffle tickets!

Limit one prize win per employee. Stay tuned to the

Dispatch for more details!

Prizes, Prizes and More Prizes!

7

As part of our EMS Week Special Edition, the Medic Store will host an open house on

Tuesday, May 17th and Thursday, May 19th from 2:30 pm—7:30 pm. Krystal Swayze of

K&S Image Solutions, along with a member of the PR department will be on-hand to take your

orders!

During this time, employees can select to purchase both new and currently in-stock items.

Many different types of samples and sizes will be on display for employees to try on and/or

choose from. The list of featured items will include: hats (adjustable and fitted), polo shirts,

t-shirts, jackets, pens, duffle bags, coffee mugs, lunchboxes and much more, all complete with

the Medic logo!

If you are planning to purchase from the Medic Store during EMS Week, please be reminded that employees are no longer

able to have the items deducted from their payroll. Cash or check will be the only acceptable forms of payment.

We hope to see you at the Medic Store on Tuesday, May 17th and Thursday, May 19th from 2:30 pm—7:30 pm

during EMS Week. If you have any questions, please contact Nikkie Perry at nikkiep@medic911.com or ext. 6178. Thanks!

Coming Soon: The Medic Store Open House!

SLEEP NUMBER is proud to announce their first-ever First

Responder Discount.

SLEEP NUMBER will honor First Responders throughout the

month of May by offering special discounts on selected beds

to any First Responder with a valid ID. Stop into a Select

Comfort or SLEEP NUMBER store at Concord Mills

between May 1st—June 5th, show your Medic ID and

receive a special $50.00 discount off a SLEEP NUMBER

Classic Special Edition bed set purchase. This discount can

be combined with a current in-store offer for a total

savings of $550.00

To take advantage of SLEEP NUMBER’S First Responder

discount, please stop by the Sleep Number store in Concord

Mills or call 704.979.1360.

The store address is 8111 Concord Mills Blvd., Concord, NC

28027.

First Responder Discount

The Charlotte Northlake location of the Drury Inn & Suites is

pleased to offer Medic employees as well as their friends and

family a corporate discount rate of $79.99 for any hotel

room (with the exception of the two-room deluxe suites for $99.99)!

The discounted rate includes the following FREE amenities:

Wireless Internet Access

Hot Breakfast

Exercise Room

Microwave and Refrigerator

To take advantage of this discount rate simply reference “Medic

911” or Corporate ID 320327 when making your reservation

at 800.378.7946. Please note the Medic Corporate Discount rate

does not apply to rooms during the CIAA Basketball

Tournament nor the Democratic National Convention. Please

contact Nicole Singletary at 888.593.6681 for any questions

about the Medic 911 Corporate Discount rate.

Medic 911 Corporate Discount

8

Visit Us on the Web!

www.medic911.com

MEDIC Mecklenburg EMS Agency

4525 Statesville Road

Charlotte, NC 28269

Tel: 704-943-6000

Fax: 704-943-6001

In-Service

Training

Medic Events

Holidays

Recertification Testing

May 2011 Sun Mon Tue Wed Thu Fri Sat

1 B 2 A

Live Shift Bid

0800—1800

3 A

Live Shift Bid

0800—1830

4 B 5 B 6 A

7 A

8 A

9 B

10 B

May InService

1800—2200

11 A 12 A

May InService

1200—1600

2nd Batch EMS Gift Option Deadline

13 B

May InService

0800—1200

14 B

15 B

16 A

2011 EMS Week May InService

0800—1200

1800—2200

17 A

2011 EMS Week

18 B

2011 EMS Week

May InService

1800—2200

19 B

2011 EMS Week

20 A

2011 EMS Week

21 A

22 A

23 B

24 B

25 A

26 A

27 B

28 B

29 B

30 A

Memorial Day Holiday

Medic Offices Closed

31 A

2011 Training Schedule

AHA Refresher Class Schedule at CPCC

CPR

JUL - 18 (EMT 7402 05), 20 (EMT 7402 07) 1300—1700

19 (EMT 7402 06), 21 (EMT 7402 08) 1800—2200

OCT - 17 (EMT 7402 09), 19 (EMT 7402 11) 1300—1700

18 (EMT 7402 10), 20 (EMT 7402 12) 1800—2200

PALS

AUG - 22 (EMT 7208 05), 24 (EMT 7208 07) 1300—1700

23 (EMT 7208 06), 25 (EMT 7208 08) 1800—2200

ACLS

SEPT - 19 (EMT 7207 05) , 21 (EMT 7207 07) 1300—1700

20 (EMT 7207 06) , 22 (EMT 7207 08) 1800—2200

PRE-REGISTRATION IS MANDATORY FOR ALL CLASSES. ALL AHA CLASSES HELD AT CPCC.

Important Notes about 2011 AHA

Refresher Classes at CPCC

To register, call CPCC at 704.330.4223

All classes will be held at CPCC’s CENTRAL

CAMPUS in the BELK Building.

Actual classroom number will be given at time of pre-

registration

A minimum of 10 students is required for each class.

ACLS & PALS classes will only be HELD TWICE A

YEAR

PALS will be held in the months of FEB & AUG

ACLS will be held in the months of MAR & SEPT

There will be NO CPR Classes in APRIL