Post on 19-Dec-2015
transcript
1© 2007 Avaya Inc. All rights reserved.
Avaya Distributed OfficeAvaya Distributed Office
2© 2007 Avaya Inc. All rights reserved.
Agenda for Avaya Distributed Office
Today’s Branch
Avaya Distributed Office
Architecture Overview
Features & Applications
Management Capabilities & Tools
Deployment Strategies & Options
Product Detail
Endpoints
3© 2007 Avaya Inc. All rights reserved.
Branches Drive Business Success
VIRTUAL ENTERPRISE58% of companies consider
theirs to be a virtual workplace today
BRANCH EMPLOYEES91% of employeeswork in branches
MOBILITY80% of workers either
move from office to office, work from home, or are
always on the go
Clients Workstation
CoffeeShop
Hotel
ConferenceRoom
Branch
Home
Road
BRANCH OFFICESAlmost 4 million branches operate
globally
4© 2007 Avaya Inc. All rights reserved.
Today’s Disparate Branch Communications
Inconsistent end-user experience
Lack of access to support staff and resources
Capabilities reflect sites’ size, not importance
Communication not leveraged across sites
Local purchasing resultsin incompatible equipment
Acquisitions create disparate systems
Limited flexibility
High location turnover
HQ
Satellite
District Manager
Medium
KioskSmall
Virtual Large
5© 2007 Avaya Inc. All rights reserved.
What Does Enterprise Leadership Expect From Branches? Help Me Drive Business Value!
Footnote: 1. Mercer Management Consulting, interviews with 50 c-level executives, April 2004. 2. Lane & Co., focus group discussions, March 2004.
Grow Revenue“Our main priority is on winning
business back and growing
our top line.” 1
Reduce Costs“Even in growth markets, cost
reduction is a top-of-mind issue.We have to reduce overhead while
maximizing efficiency” 2
Lower Risk“Our top two business priorities
are security & continuity. ” 1 CEO
COO
CIO
CMO
6© 2007 Avaya Inc. All rights reserved.
A New Branch Solution –What Did Customers Tell Us?
Features
– Key system features are critical in some markets, but PBX features are important for certain knowledge workers
– Need low cost IP phones
Applications
– Make my branch/store employees more productive
Future proof my environment with open standards
– Session Initiation Protocol (SIP)and Services Oriented Architecture (SOA)
Deployment and Scalability
– Must be easy to deploy and scale
– Without upgrading my WAN immediately
Management
– Ease of management is critical to low TCO
7© 2007 Avaya Inc. All rights reserved.
Avaya Branch Solutions Portfolio
COST(TCO)
VALUE(ROI)
Loosely Integrated
Tightly Integrated
Low Cost SimplicitySIP Based, Serverless, Peer-to-Peer
Quick Edition
Low Cost SimplicitySIP Based, Serverless, Peer-to-Peer
Quick Edition
Basic Capabilities for Smaller NetworksTDM/IP Hybrid Key/PBX
IP Office
Basic Capabilities for Smaller NetworksTDM/IP Hybrid Key/PBX
IP Office
Centralized Control with Branch-specific ApplicationsSIP Based Hybrid PBX/Key
Avaya Distributed Office
Centralized Control with Branch-specific ApplicationsSIP Based Hybrid PBX/Key
Avaya Distributed OfficeNEW
May 07
Rich Seamless Capabilities Enterprise-wideCommunication Manager with G-Series Gateways,
IG550 for Juniper Networks J-Series Routers
Rich Seamless Capabilities Enterprise-wideCommunication Manager with G-Series Gateways,
IG550 for Juniper Networks J-Series Routers
8© 2007 Avaya Inc. All rights reserved.
Agenda for Avaya Distributed Office
Today’s Branch
Avaya Distributed Office
Architecture Overview
Features & Applications
Management Capabilities & Tools
Deployment Strategies & Options
Product Detail
Endpoints
9© 2007 Avaya Inc. All rights reserved.
Avaya Distributed OfficeDeliver Intelligent Communications to Every Branch
Rich communication, collaboration & mobility capabilities to every site Centrally managed, SIP-based communications platform Easily deploys and scales to support almost any size branch networkDeveloped by the people who brought you Communication Manager
– Many Communication Manager and PARTNER-like features
– Flexibility to meet your needs
SIP
SIP Enablement Services
Distributed Office Distributed
Office
Distributed Office
New
10© 2007 Avaya Inc. All rights reserved.
AdvantageProductivityLow TCO
Why Distributed Office for Your Branches?
11© 2007 Avaya Inc. All rights reserved.
Standardized templates enable rapid set-up, or order fully customized for faster deployment
Intuitive centralized management
Low equipment CAPEX
Single license for all features
Business continuity - distributed call control minimizes WAN utilization
Quick end-user training
Low TCOLow TCO
Quickly Deploy New Locations - 10 or 1000’s
Simple Centralized Management of Your Entire Branch Network
Low Initial Costs, full feature set
Future Proof with SIP-enabled Applications
1
AdvantageProductivityLow TCO
12© 2007 Avaya Inc. All rights reserved.
ProductivityProductivity2
Minimize Staff Workflow Disruption with Familiar Key System Features
Powerful Applicationsto All Branches
Enhance Collaboration
Connect Mobile Workers
Key system and PBX features
Mobility capabilities ensure staff is always available to clients
One-number access to desk/cell phone/softphone
Voice mail & auto attendant streamline customer communications
Easy Music-on-Hold distribution
Coordinated dial plan across branches
Rich individual & group features
Wireless handsets
AdvantageProductivityLow TCO
13© 2007 Avaya Inc. All rights reserved.
AdvantageAdvantage3
Unify Branding Across Branches
Enhance Customer Experience
Leverage Mobile Workers
Optimize Branch Network to Execute Business Strategies
Connect Branches and HQ sites
Standards-based: built on SIP and SOA for investment protection
Presence & instant messaging
Centralized administration allows enterprises to react quickly to market needs
Secure with full media & signaling encryption
Powerful applications can integrate from Avaya & DevConnect
AdvantageProductivityLow TCO
14© 2007 Avaya Inc. All rights reserved.
Avaya Distributed Office Network - Release 1.1
SIP
Data Center
Integrated Management
Voice, IM, Presence
Optional
Optional
SIPCommunication
Manager
Voice Portal
SIP Enablement Server
Medium Branches
Feature EngineGateway
Voice Mail + AASIPCTI
i120
Small Branches
Feature EngineGateway
Voice Mail + AASIPCTI
i40 i120
15© 2007 Avaya Inc. All rights reserved.
Agenda for Avaya Distributed Office
Today’s Branch
Avaya Distributed Office
Architecture Overview
Features & Applications
Management Capabilities & Tools
Deployment Strategies & Options
Product Detail
Endpoints
16© 2007 Avaya Inc. All rights reserved.
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
Flatten, Consolidate, ExtendTightly Integrated Campus, Call Center and Branch Offices
H.323, H.248
Centralized Call Control
Centralized Management
Centralized Features/Apps
Call Center Connectivity
Business Continuity
Central & Distributed Media Processing
Common Dial Plan
The Industry’s Best Solution for Connecting,
& Simplifying Your Enterprise:
17© 2007 Avaya Inc. All rights reserved.
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
KeySystem
SmallPBX
What About Other Remote Offices?Standalone Key Systems and Small PBXs at the Far Edge
H.323, H.248
KeySystem
SmallPBX
KeySystem
KeySystem
SmallPBX
KeySystem
SmallPBX
KeySystem
18© 2007 Avaya Inc. All rights reserved.
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
DistributedOffice
DistributedOffice
DistributedOffice
Transform to Intelligent Branch OfficesMay 2007 SIP, SOA
H.323, H.248
DistributedOffice
DistributedOffice
DistributedOffice
DistributedOffice
DistributedOffice
SIP
Distributable Communication Control & Features
Centralized Branch Management
Remote Offices Connected to the Core
Centralized Features & Applications
Central & Distributed Media Processing
Intelligent Communications for Your Branch Offices
19© 2007 Avaya Inc. All rights reserved.
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
G-SeriesGateways
DistributedOffice
DistributedOffice
DistributedOffice
The Evolution to Intelligent Enterprise
DistributedOffice
DistributedOffice
DistributedOffice
DistributedOffice
Creation of Common Services Across Applications
Robust SIP Session Management
Rich Applications Extended “On-demand”
Communication Enabled Business Process at All Sites
Integrated Management
Central & Distributed Media Processing
Best Architecture Practices from IMS
Ubiquitous Access to Communications
Services
SIP, SOA, XML
H.323, H.248
Avaya Acquires:
G-Series Gateways
G-Series Gateways
A carrier-grade platform for deploying and managing real-time SIP services
20© 2007 Avaya Inc. All rights reserved.
The Intelligent Enterprise ArchitectureThe Best of Centralized and Distributed Architectures
Advanced Servicesfor the Enterprise
Low TCO
Secure and Scalable
Delivering Transformational Value
Advanced Servicesfor the Enterprise
Low TCO
Secure and Scalable
Delivering Transformational Value
Enterprise “Ready to Serve”Superior Manageability
Rapid Application Deployment
Superior Scalability
Inherently Reliable
21© 2007 Avaya Inc. All rights reserved.
Agenda for Avaya Distributed Office
Today’s Branch
Avaya Distributed Office
Architecture Overview
Features & Applications
Management Capabilities & Tools
Deployment Strategies & Options
Product Detail
Endpoints
22© 2007 Avaya Inc. All rights reserved.
Ease-of-Use Complements Advanced Features Sample Features
Announcements
Conferencing
Coordinated Dial Plan
Routing
Hunt Groups
Account Codes
Station & Analog Port Paging
Unicode
E911
T.38 Fax
Crises Alert
Call Appearances
Call Park / Pickup
Bridged Appearances
& many more
Announcements
Conferencing
Coordinated Dial Plan
Routing
Hunt Groups
Account Codes
Station & Analog Port Paging
Unicode
E911
T.38 Fax
Crises Alert
Call Appearances
Call Park / Pickup
Bridged Appearances
& many more
Sample Features for All Branches Available line display
Key-line selection from any phone
Select line for outgoing calls
2-way speakerphone, auto. pick up
1-way speakerphone, pick up option
Busy indicator button
One step transfer functionality
Simultaneous paging via station speakers & overhead
Available line display
Key-line selection from any phone
Select line for outgoing calls
2-way speakerphone, auto. pick up
1-way speakerphone, pick up option
Busy indicator button
One step transfer functionality
Simultaneous paging via station speakers & overhead
Familiar Key System InterfaceLimit training & initial work disruption
Auto-Attendant
VM & Fax Server
Mobility - EC500
IP Softphone with MOC Integration
IP WiFi and DECT Wireless
Auto-Attendant
VM & Fax Server
Mobility - EC500
IP Softphone with MOC Integration
IP WiFi and DECT Wireless
Advanced PBX FeaturesProductivity & competitive advantage
23© 2007 Avaya Inc. All rights reserved.
Distributed Office Application Options
Native Applications
– Applications reside on local branch platform
– Managed centrally
Distributed Office Application Enablement Services
– Platform for development of modular building blocks for advanced communication services
Centralized Applications
– Leverage applications, such as Voice Portal, at the core
– Future: Modular Messaging, Meeting Exchange, Communications Enabled Business Process Applications
24© 2007 Avaya Inc. All rights reserved.
Unified Communications Applications
Mobility
– Extension to Cellular (i40 = 2 licenses included, 4 per i120)
– Avaya one-X™ Mobile
– Wireless endpoints – IP WiFi (3631) and DECT
IP Softphone R6 with Microsoft Office Communications Server Integration
– Road Warrior, Telecommuter Mode
– Shared Control Mode
Collaboration
– Telephony presence of all users
– Enterprise-wide Instant Messaging
25© 2007 Avaya Inc. All rights reserved.
Avaya IP Softphone - Enterprise Telephony& Microsoft Office Communications Server Meet
IP Softphone R6 with Microsoft Office Communications Server Integration
Core Functionalityvia MOC UI
– Click to call in MOC & SmartTags
– IM to call & conference
– Phone & MOC stay in synch
– Call control - hold, transfer...
• 17 functions (CSTA)
– Supports Roadwarrior, Telecommuter, Shared
25
26© 2007 Avaya Inc. All rights reserved.
Avaya IP Softphone – Configuration Modes
Work at home, on the road, and at your desk with the same phone number and features as your telephone
Windows PC-based telephone application for control & audio:
– VoIP (Road Warrior) mode
• Your PC becomes the telephone at your extension and supplies VoIP
– Multi-phone (Telecommuter) mode
• Your PC controls your extension
• Audio is directed to any telephone that can be called from your Distributed Office
– Shared Telephone mode
• Your PC shares control with your extension’s IP or DCP telephone
• Your IP or DCP telephone supplies the audio
On the road…
At desktop…
At home…
27© 2007 Avaya Inc. All rights reserved.
Extension to Cellular (EC500)Seamlessly Bridges Cellular & Enterprise Telephony
Public LicensedMobile Network
Internal orexternal call
Distributed Officelaunches call to associatedmobile phone
Ringing
Ringing
Soft / hard Phone
1. Simultaneous RingingPick up the one you want
2. Single Voice Mail boxIntegrated with email & fax
3. PBX features accessible – but Extension to Cellular requires access codes. Avaya one-X Mobile offers a GUI.
4. System recognizes user's mobilenumber - translated to user's name apply rights & priority – hide mobile numberbridge desk phone – friendly to other users
5. Seamlessly transfer calls from Mobile to Desk and Vice-Versa Since calls are bridged, simple to switch
Extension to Cellularand Avaya one-XTM
Mobile
Extension to Cellularand Avaya one-XTM
Mobile
Avaya Distributed Office
28© 2007 Avaya Inc. All rights reserved.
Distributed Office Application Enablement
Integrate Communication & Business Applications
– Centrally or Locally
Take Advantage of API Connectors & Web Services
– Enable application services development
Support Third-party Application Integration locallyusing TAPI
– Provide CRM, Sales force automation, productivity
– Click-to-Dial, Contact Management, Reporting
29© 2007 Avaya Inc. All rights reserved.
Distributed Office Application Enablement (cont.)
Call Control and Call Monitoring
Computer/Telephony Integration (CTI) Servicesto CTI-enabled Applications Running at the Branch
Request CTI Services and Receive CTI Eventsvia TAPI 2.1 and 2.2.
30© 2007 Avaya Inc. All rights reserved.
Agenda for Avaya Distributed Office
Today’s Branch
Avaya Distributed Office
Architecture Overview
Features & Applications
Management Capabilities & Tools
Deployment Strategies & Options
Product Detail
Endpoints
31© 2007 Avaya Inc. All rights reserved.
Integrated Management for Distributed Office Intuitive Centralized Management
Centralized Management
– Centralized administration, configuration, updates/upgrades, viewing, & monitoring
– Intuitive visual interface
– Multiple administrators with roles
Bulk & Template Policy-based Configuration Management
– Easily replicate “cookie cutter” branch configuration changes for centrally managed items
– Change once and propagate to many branches (e.g. button changes, announcement updates)
– Group branches for bulk and template changes
Private Networking Management
– Centrally generate and propagate private networking information to all related branches and the Core Router
Accommodate Scale
– Manage thousands of branches
32© 2007 Avaya Inc. All rights reserved.
Integrated Management for Distributed Office
Voice Mail
Stations/Users
SIP handles/IM
Private SIP Networking
SNMP Traps
FW/SWUpgrades
Define Templates
Schedule Jobs
Auto-Attendant Coverage/Hunt Groups
Announcements
Branch Locations
33© 2007 Avaya Inc. All rights reserved.
View All Branch Locations
34© 2007 Avaya Inc. All rights reserved.
Group Locations Logically
35© 2007 Avaya Inc. All rights reserved.
Automated Attendant
Choose actions for selected keysto match the prompt
36© 2007 Avaya Inc. All rights reserved.
Distribute Announcements
37© 2007 Avaya Inc. All rights reserved.
Template-Based Bulk Configuration
• Defaults provided• Duplicate to customize
Template Types
38© 2007 Avaya Inc. All rights reserved.
Software Update ManagerFirmware Management for Distributed Office
Save Time and Ensure Distributed Office Is Always Up-to-date
Displays and analyzes device and Media Module inventory
Checks Avaya’s Web site for new firmware versions and highlights outdated devices
Downloads new firmware versions into “library”
Administrator schedules downloads to Distributed Office branches
Branch IP Phones load new releases from local Distributed Office platform(scheduled by SUM administrator) and not over the WAN
http://support.avaya.com
Remote Location
Software Update Manager
CustomerNetwork
Internet
39© 2007 Avaya Inc. All rights reserved.
Fault MonitoringDisplay Current Alarms Present in Device
Double-click to associate action
40© 2007 Avaya Inc. All rights reserved.
Distributed Office Local ManagerComplete Local Management of the Branch
Comprehensive Management Tool Embedded in Distributed Office Platform
– User administration (voice mail, automated attendant, announcements)
– Feature configurations • SIP private routing/trunking
• Feature access codes
• Dial plan
• Coverage path
• Daylight savings
– System parameters
Synchronizes with Integrated Management for Distributed Office
Tools for Quick Deployment
– Unifies provisioning for all elements (CM, SES, voice mail, etc.)
– Installation Wizard Function guides new-to-Avaya installers step-by-step
– Modeler Function allows designers to create customized installation wizardsbased on templates
41© 2007 Avaya Inc. All rights reserved.
Distributed Office Local Manager
Actual Screen Shot
42© 2007 Avaya Inc. All rights reserved.
Agenda for Avaya Distributed Office
Today’s Branch
Avaya Distributed Office
Architecture Overview
Features & Applications
Management Capabilities & Tools
Deployment Strategies & Options
Product Detail
Endpoints
43© 2007 Avaya Inc. All rights reserved.
DeploymentToday’s Branch Reality
Installation is a Key Cost Ingredient in Deploymentof Highly Distributed Enterprises
– Installation costs are multiplied by the number of offices
– Lack of highly skilled on-site technology personnel requires help from integration partners
– Dynamic environment – offices are established and torn down continuously (i.e. For some retailers a can branchgo live every 24 hours)
Complex Installations Can Cost MoreThan the Equipment Itself!
44© 2007 Avaya Inc. All rights reserved.
Avaya Distributed Office Simplifies Deployment
Avaya Can Customize to Your Specifications…and Deliver to Your Branch Locations
Avaya Can Customize to Your Specifications…and Deliver to Your Branch Locations
Decrease Installation Costs
Decrease Installation Costs
Reduce On-site Effort & Needed Expertise
Reduce On-site Effort & Needed Expertise
Flexibility Enables Customized
Configurations
Flexibility Enables Customized
Configurations
45© 2007 Avaya Inc. All rights reserved.
DeploymentProfiles and Ordering
Avaya Provides a Library of Profiles
– Embodies Avaya’s recommendations for a given office type
Create Profiles
– Intuitive Profile Creation tool
• via Distributed Office Local Manager
– Leverage existing Avaya profiles as starting point
– Avaya can help you create a custom Profile
Configure-to-Order
– Integrate ordering, pre-installation configuration,production & product delivery in one seamless process
46© 2007 Avaya Inc. All rights reserved.
Deployment Configure-to-Order Onsite Installation Steps
Receive “Configured-to-Order” System at Customer/Branch Site
Rack & Stack, per Installation Quick Start Guide
Adjust Limited Set of Site-specific Parameters
– Embedded “Quick Install” intuitive Web GUI
– IP address, branch Prefix, etc.
If connected to Integrated Management
– Datacenter Technician pushesadditional networking configurationusing Integrated Managementfor Distributed Office
Test Calls
47© 2007 Avaya Inc. All rights reserved.
Services to Help You Reach Your Goals
Consulting Implementation Management
PlanPlan DesignDesignInstallInstall
IntegrateIntegrate
SupportSupport
Economic ValueCompetitive Advantage
Solutions
Execution
Strategy
Avaya Global Services- 9,000 Avaya services experts globally- Augmented by 25 network operation centers & 28 technical support centers
48© 2007 Avaya Inc. All rights reserved.
Agenda for Avaya Distributed Office
Today’s Branch
Avaya Distributed Office
Architecture Overview
Features & Applications
Management Capabilities & Tools
Deployment Strategies & Options
Product Detail
Endpoints
49© 2007 Avaya Inc. All rights reserved.
Avaya Distributed Office
Solution: Avaya Distributed Office
Packages (sw + hw): Avaya Distributed Office i40 Avaya Distributed Office i120
Modules (hw): Avaya AM110 Application ModuleAvaya MMxxx Media Modules (existing products)
Local Management: Avaya Distributed Office Local Manager
Central Management: Avaya Integrated Management for Distributed Office
SIP Core Routing: Avaya SIP Enablement Services(capability included in this existing Avaya software)
50© 2007 Avaya Inc. All rights reserved.
Distributed Office i40
3 different models available
Administrable Users: 40
DSP (simultaneous conversations): 10 on Analog and BRI models, 16 on DS1 model
USB, 10/100 Base T
PoE: 8 10/100 PoE integrated
Analog Emergency TransferRelay: 1 Trunk
Analog Model
Analog Trunks 4 (+1 ETR)
Analog Station Ports 2
DS1 Model
Analog Station Ports 2
Single ISDN-PRI or CAS T1/E1 (+1 Analog ETR)
BRI Model
Analog Station Ports 2
2 Port ISDN-BRI
2 (+1 Analog ETR)
51© 2007 Avaya Inc. All rights reserved.
10 different constructs available(based on combinations of media modules)
Administrable Users: 120
DSP (simultaneous conversations): 32
USB, 10/100 Base T, 10/100/1000 Base T
Max Analog– Up to 59 Analog Station/Trunk configurable
Max DS1– ISDN-PRI (23 B + D, 24B, 28 B+D, 30 B),
T1 or E1
Max PoE– Up to 40 10/100 PoE integrated
Analog Emergency Transfer Relay:1 FXO/ETR
Standard Analog Station ports: 2 FXS
Distributed Office i120
Media Modules
Analog Trunk/Station 8 port Universal MM711
Analog Station 24-port FXS MM716
DS1 ISDN-PRI or CAS T1/E1 MM710
BRI ISDN-BRIMM720
52© 2007 Avaya Inc. All rights reserved.
Agenda for Avaya Distributed Office
Today’s Branch
Avaya Distributed Office
Architecture Overview
Features & Applications
Management Capabilities & Tools
Deployment Strategies & Options
Product Detail
Endpoints
53© 2007 Avaya Inc. All rights reserved.
Avaya Distributed Office Endpoints
one-X Deskphone Value Edition– New family of cost effective models (H.323)
– PBX and familiar Key System features
one-X Deskphone Edition– Highest performance, intelligent endpoints
– Enhanced SIP telephony
– Productivity enhancing SIP applications
4610 and 4621 (H.323)– Range of phone models – to suit individual user needs
– Delivery of advanced Distributed Office features to the desktop
– Built in Ethernet switches in some models – simplified wiring
SIP 3rd Party
Wireless – IP WiFi (3631) and DECT– Flexibility with on-premises end-user mobility
54© 2007 Avaya Inc. All rights reserved.
Avaya IP Telephones Available with Avaya Distributed Office
Walk-up Everyday Essential Navigator
9600(SIP & PBX)
(9640 & button modulecoming soon with SIP)
4600(H.323 &
PBX)
1600(H.323 &
PBX / KEY)
964096309620
4610 4621
1603 1608 1616
55© 2007 Avaya Inc. All rights reserved.
Quality IP telephones for the cost sensitive customer (30-50% less expensive)
A range of models available for different user profiles, all borrowing from the award-winning Avaya one-X Deskphone Edition’s industrial and user interface designs
Differentiated from:
– IP phones that do not offer optional Key System functionality
– The premium capabilities-focused 96xx phones
– Competitor’s low-end IP phones, which offer fewer features per dollar and less reliability
Deskphone Value Edition
56© 2007 Avaya Inc. All rights reserved.
Avaya one-X Deskphone Value EditionFeaturesCommon Product Line Features
Backlit LCDs (dot-matrix style )2-way speakerphoneButtons and two LEDs for all call appearance/feature buttonsPaper labels for feature buttonsInexpensive optional wall-powerContext-sensitive user interface
Product Feature VariablesSize of displayNumber of call appearance/feature buttonsPresence of
– 2nd Ethernet Jack– Headset jack– Stands and angle adjustability– “Phone book” (Contacts)– Softkeys– Button module interface
*Targeted Global List Prices Range - pricing and features are subject to change
1616 High-End“Navigator” model
$139* $249* $299*
1603 Low-End“Walk-up” model
1608 Mid-range “Everyday” model
57© 2007 Avaya Inc. All rights reserved.
Avaya one-X Deskphone Value Edition Competitive Pricing
Walkup phone provides a multi-line speakerphone with display for $139!
Everyday is a desk-phone with all the features an office-worker needs for <$250
Navigator is a high capacity phone for admins and execsfor <$300
Walkup phone provides a multi-line speakerphone with display for $139!
Everyday is a desk-phone with all the features an office-worker needs for <$250
Navigator is a high capacity phone for admins and execsfor <$300
7902 ($130) has no display, no speakerphone (EOS)
7905G ($145) has just 1-line and is listen-only speaker
7911G ($225) is still just a 1-line phone
7940G ($265) has only 2 lines, no IEEE PoE and no expansion module
7931 ($325) new paper label phone- CME
7902 ($130) has no display, no speakerphone (EOS)
7905G ($145) has just 1-line and is listen-only speaker
7911G ($225) is still just a 1-line phone
7940G ($265) has only 2 lines, no IEEE PoE and no expansion module
7931 ($325) new paper label phone- CME
Against top competitors, the Value Edition phones offer more value-add features than competing phones at comparable price-points!
Against top competitors, the Value Edition phones offer more value-add features than competing phones at comparable price-points!
Avaya
i2001 ($145) is just one line, no backlight, and listen-only speakerphone
I2002 ($295) is without backlight and has only 3 administrable buttons
i2001 ($145) is just one line, no backlight, and listen-only speakerphone
I2002 ($295) is without backlight and has only 3 administrable buttons
Cisco
Nortel
58© 2007 Avaya Inc. All rights reserved.
A better communications experience driving increased productivity
– User centric design, sleek styling, optimized to user profiles
– Intuitive, simple-to-use contextsensitive user interface
– Unique high-fidelity audio qualityincluding wideband support
– Value Added functionality based on SIP
Business value andinvestment protection
– Open standards, modular architecture, phone applications (WML)
Customization– Customize your display logo
and screen saver
59© 2007 Avaya Inc. All rights reserved.
Sleek International Design– Robust and durable– Custom faceplates– Multi-language support
Flexibility– USB connection– Add-on modules– Adaptors (attach to bottom of phone)
Avaya 9640 IP Telephone
one-X Deskphone Edition - User Centric Features
High resolution high contrast backlit displays
Helpful LED lights
High-fidelityhandset, headsets (wideband on all models)
High-fidelity speakerphone(wideband on several models with more than double the frequency response)
360° visible message/call light
Consistent, intuitive user interface
Application focused
Two-position flip stand
Adjustable display
60© 2007 Avaya Inc. All rights reserved.
one-X Deskphone Edition - Intuitive SIP User Interface
Information line(showing missed calls, forwarding, extension, time & date)
Name of current application
Instructions and prompts
Call appearances and featurese.g. bridged line appearance, meetings
Telephony presence of local contactsOutlook calendar integration:call button appears for dialing
61© 2007 Avaya Inc. All rights reserved.
Avaya 4600 Series IP TelephonesPortfolio of Industry Leading IP Endpoints Featuring:
Range of phone models – to suit individual user needs
Delivery of key Communication Manager features to the desktop
Built in Ethernet switches in some models – simplified wiring
Headset Jacks
Multilingual support
Flexible power options
Phones easy to administer and maintain
Phone adjuncts available
Message Waiting indicators
62© 2007 Avaya Inc. All rights reserved.
Cost Effective
– Purchase what you need, incrementally
Flexible Deployment
– Deploy base stations where you want on the IP network
– Multiple sites, one wireless system
Scalable
– Scales with the growth of the company
– Large channel capacity providing clear voice paths
Security
– DECT over the air encryption.
– WiFi Protected Access (WPA) & WPA2 with pre-shared keys (PSK)
– Dedicated frequency band eliminating outside radio interference
IP Wireless – WiFi & DECT
WT 3701
WT 3711
3631
63© 2007 Avaya Inc. All rights reserved.
Avaya, a Global Leaderin Business Communications Applications
100 years of experience and innovation in our DNA from AT&T to Lucent Technologies
18,634 employees in 54 countries
2,500 Business Partners
4,000+ DeveloperConnection Partners & Global Alliance Partners
1 million+ customers -- 90% of FORTUNE 500®
3,500+ Avaya Labs patents or patent applications
* From, respectively, Synergy 2Q’05, Frost & Sullivan ‘04, InfoTech ’05, MZA ‘03, InStat/MDR‘03, Radicati ‘04, InfoTech ‘05
…customer path, pace and choice
Solutions
Partners Services
AvayaCustomer
Value
64© 2007 Avaya Inc. All rights reserved.
Next Steps
1. Q&A
2. Discuss Your Business Needs and Goals
3. Joint Planning Team to Assess Branch Processes
4. Develop Solution Migration Strategy
65© 2007 Avaya Inc. All rights reserved.