Alfresco Day Milano 2016 - Digital Renaissance, John Newton

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Rinascimento Digitale

Alfresco Day Milano

28-Jun-2016

I’m @johnnewton! Founder and CTO

It all started 525 25 years ago…!

Documentum Team – March 1991!

•  Speed and quality of delivery •  End-to-end integration from inception to delivery •  Fully optimized resources – time, people, physical •  People-centric, adaptable, and future-proof

Optimizing the Flow of Digital Business

BRAND!EMPOWERING

CLIENTS!POLICIES & PRACTICES!

INNOVATIVE PRODUCTS!

DATA INFORMATION & INSIGHTS

Optimizing the Flow of Digital Business

ENTERPRISE

PROCESS!

COLLABORATION!

NEW DIGITALLY ENHANCED PRODUCTS AND SERVICES

INFORMATION!

CUSTOMER

CONTENT!Ideas,

Reports,…

CONTENT!Contracts, Designs,…!

Modernize?!Withour

infrastructure???!Oh,BREXIT!!!

Change Your Thinking

1 2 3 Design

Thinking Platform Thinking

Open Thinking

How do you focus on the user’s problem?

How do you reaction fast to new opportunities and

threats?

How do you innovate faster?

Drives People-Centric Experiences “People need their interactions with technologies and other complex systems to be simple, intuitive, and pleasurable.” “Design thinking is an essential tool for simplifying and humanizing. It can’t be extra; it needs to be a core competence.”

“Design Thinking Comes of Age,” John Kolko, Harvard Business Review, Sept 2015

Design Thinking

Design Thinking: Business Process Prototyping

INFORMATION ARCHITECTURE PROCESS

DESIGN

USERS AND USE CASES

SYSTEMS AND SOURCES

DIGITAL SOLUTIONS AND PRODUCTS

Design with a Constant Feedback Loop

Designing Marketing Engagement

10

Value Driver BRAND Critical Content DIGITAL ASSETS Impact INCREASED ASSET USAGE & VALUE

Accelerates Development & Business Agility “How can a major business segment be invaded and conquered by an upstart with none of the resources deemed essential for survival, let alone market dominance? The answer is the Power of the Platform - a new business model that uses technology to connect people, organizations, and resources in an interactive ecosystem.”

“Platform Revolution”, Parker, Van Alstyne, Choudry – 2016

Platform Thinking

Platform Thinking Build a Platform for Growth and Agility

OPEN DATA OPEN APIS OPEN STANDARDS

DESIGN DYNAMIC DIGITAL INITIATIVES

PLATFORM FOR AGILITY, GROWTH, AND RESILIENCE

DIGITAL INITIATIVE 1

DIGITAL INITIATIVE 2

CUSTOMER INITIATIVE 1

CUSTOMER INITIATIVE 2

IOT INITIATIVE 1

Information Services Global Scale Compliance &

Governance Cloud

Infrastructure Security &

Authorization

Source: McKinsey & Company

OPEN ARCHITECTURE

Accelerate the Flow of Business

Platform thinking drives faster delivery, deeper engagement, better accountability and insights

SYSTEMS AND SOURCES

CUSTOMERS

EMPLOYEES

SUPPLIERS

PROCESS DESIGN!

INFORMATION ARCHITECTURE!

USER!

CONTEXT! INSIGHT!

SEARCH!SECURITY!

Bank of New York Mellon

14

FlexibleClient-centricPlaForm

IntelligentOpen

Architecture

BankTechnologyPlaForm

BusinessSoluNons

TheCloud

GlobalInnovaNonCenter

Data-drivenInsight

“As the lines between front, middle and back office continue to blur, smarter information is essential for effective fund management.”

Supports Innovation and Change ”No dominant platform-level software infrastructure has emerged in the last ten years in closed-source, proprietary form.” Mike Olson Founder of Cloudera

Open Thinking

Fueling Innovation, Not Re-Invention

Infrastructure,Data&UNlity

UserExperience&AppDevelopment

Services,IntegraNon&Intelligence

Government Services Agency

17

Value Driver

POLICIES & PRACTICES Critical Content

CENTRAL FACLITIES REPOSITORY Impact

COST SAVINGS / DATA 2 DECISION

12

TRACKER screen shots

Provides details and view into document management

11 Tasker details and management of activities and collateral

TRACKER screen shots

“It is essential that we continue to invest in and implement innovative open-standards technologies… in order to achieve major quality and productivity improvements.”

1 2 3 Design

Thinking Platform Thinking

Open Thinking

Drives people-centric experiences

Accelerates development & iteration of digital initiatives

Supports transparency, innovation & change

+ +

Helping you with…

Big Monolithic Stacks are crumbling under the strain

IBM Oracle MicrosoU SAP EMCDesign Platform

Buyers Openness

PortraitofPopeJuliusIICredit:Rafael

IBMtoldmethattheir

systemswouldbeeternal!L

1 3 Open Source Application Design Framework to broaden next-generation digital solutions

Our Strategy

Digital Platform with Secure Hybrid Cloud to provide intelligent digital content and process services and simplify the journey to the cloud

Intelligent, Open Source-based Digital Services for Content and Process Services rapid innovation

2

1. Open Source Application Design Framework

Application Framework

App Models & Roles

Components & Views

Composition & Configuration

Partner-drivenEngagement

User-centeredDesign

2. Digital Work Platform

Digital Platform intelligently activates content and processes

DIGITAL WORK PLATFORM

PROCESS CONTENT SEARCH RECORDS INSIGHT

VIRTUAL STORAGE IDENTITY TRANSFORM MODULE

SANDBOX MODULE

SANDBOX

Global, Scalable, Hybrid, Containerized

Unifying Process and Content Unifying Process and Content

Better Transparency, Accountability, Audit, Analytics across the Organization

COMPOSITE APIS AND PLATFORM AGGREGATION!C

LOU

D IN

TEGRATIO

NS!

ENTERPRISE IN

TEGRATIO

NS!

CONTENT!

INSIGHT

SECURITY

SEARCH

CONTEXT

METADATA

EVENTS

ANALYTICS

LOG

IC

PROCESS!

No Limits!Architecture!

Hybrid!Federated!

Shared Nothing!

Migration to Secure Hybrid Cloud

Unifying Process and Content Why Cloud?

AWS

3-6 Months Questionable Scale Little Redundancy

Lots of $$$

< 30 mins 1000s per sec

Billions of Documents Elastic, Cost Effective

ECM ECM ECM

Search Search Search

FS FS FS

Hardware Hardware Hardware

LoadBalancer

DRPlan

HSM HSM HSM

ECM ECM ECM

ELB

Alfresco Alfresco Alfresco

Solr Solr Solr

S3

EC2 EC2 EC2

AZ1 AZ2 AZ3

Aurora

EBS

Unifying Process and Content 3. Intelligent Open Source-based Digital Services

•  Auto-organization •  Predictive Process •  Predictive Search •  Recommendations •  Security Analysis •  Exception Processing •  Sentiment Analysis

Open Source Services

MACHINE LEARNING CONTEXTUAL ANALYSIS

ACTIONABLE ANALYTICS NATURAL LANGUAGE PROCESSING

Alfresco Strategy Recap

1. Design Thinking Open Source Application Design Framework

2. Platform Thinking Digital Platform with Migration to Secure Hybrid Cloud

3. Open Thinking Intelligence using Open Source

WhatdoyouthinkPlato?

IlikeyourdesignandyourplaForm,Socrates!

WhatweretheBri+shthinking?!

Change Your Thinking with Alfresco

1 2 3 Design

Thinking Platform Thinking

Open Thinking

Drives people-centric experiences

Accelerates development & iteration of digital initiatives

Supports transparency, innovation

+ +

Increases customer & employee loyalty

Increases agility & maximizes resources

Drives adaptability, responsiveness & competitive

advantage

Design Your Own Future

@johnnewton